I, too, ordered from Megagro... on July 25, to be precise. My card was charged but no shipment was ever made. I have received no response to my attempts to contact the company, except for an automated email from firstname.lastname@example.org saying "Thank you for contacting us. We'll get back in touch with you as quickly as we can"
I'm particularly disappointed because I had ordered from them several times before and was happy with the products.
On Aug 14, 2009, greenthumb26 Charlotte, NC wrote:
I've ordered from MegaGro in the past, but I placed an order in early August, they took my money and I have not received the product. They don't answer the phone. It appears they took my money and locked their doors!
On Aug 7, 2009, grammyshar Falls Church, VA wrote:
I ordered the MegaGro vacation water system July 25th, I received a email
confirming my order and my credit card was charged. As of today 08/07/09 I have received nothing. I left 3 emails and called twice, the first time I called I left a message, the second time a recording said the mail box was full. I guess I lost my $40. Sad, think I'll cancel the charge and dispute it.
I placed an online order with Megagro on July 1 for their Lawn Honey Package; it was posted to my charge account on July 2. I rec'd acknowledgment by e-mail of my order. They advertise shipment within 3 days with e-mail notification when shipped. As of this date (July 15) I've received nothing. I've called their toll-free number 5 times and left messages (never get a real person). I've left e-mail requests on the link provided in their acknowledgment e-mail and always get an automated response (we'll get back to you) 4 times ... and no one has gotten back to me either by phone or e-mail. This was my first order with this company and I will not use them again. I consider them totally unreliable and possibly "fly-by-night". I would caution anyone against placing an order with this company.