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|On Feb 29, 2016, lroberge Ludlow, MA wrote:
A recent order on the Megagro site was incomplete. BUT, after over FIVE EMAILS to firstname.lastname@example.org and to the owner email@example.com replies. I wanted their reply of when the items out of stock would be shipped. Over two weeks of waiting. Also, called their phone number and no reply. NOTE: this business has numerous BBB complains and complaints on other scam sites. Strange, I was using their site for orders for five years and only this year they have appeared to provide poor business,
|On Jul 23, 2015, chunx San Diego, CA wrote:
I was ripped off last year by this scammer named Matt Aven. It seems he's moved around quite a bit lately. The address listed above is incorrect and it was his home which was sold last year. He is now using a UPS Store mail drop. It's obvious that he's a drop-shipper that can't pay for the products so they never get shipped from his supplier.
|On Jul 17, 2015, hooperhaupt Tyrone, PA wrote:
Posted on July 7, 2015, updated July 17, 2015
On July 17th, 2015, hooperhaupt added the following:
Today out of the blue I received half my order (Soil Syrup)...
On the shipping papers it was marked my Algoflash is on backorder...
Megagro still has not answered any of my emails or phone calls so I will never order from this company again!
|On Apr 21, 2015, VA_Wild_Rose Fredericksburg, VA (Zone 7a) wrote:
Buyer beware! A plant group I belong to on-line had recommended MegaGro as a source for a particular type of fertilizer, due to their very reasonable prices. I placed my order in early April, paying in full by credit card at their on-line store. After receiving the initial order confirmation email, I have heard nothing since. I have written emails, placed telephone calls (goes straight to voicemail), and sent messages through their site-based contact board... NOTHING! The friend that recommended me has attempted contact as well, to include FAXing them, and still nothing. Now it appears that others in the same group are having the same results. I am opening a claim with the Better Business Bureau today. I emphatically recommend staying away from this company!
|On Mar 13, 2015, NMPepperman Panama City, FL wrote:
I have used MegaGro in the past with no problem. I have been trying to contact them for 2 months now with no response. I suggest spending your money elsewhere. If you can't even contact their customer service how can you resolve any issues? Order from them at your own risk!
|On Jul 21, 2014, lelamarie Novato, CA wrote:
Posted on June 11, 2014, updated July 21, 2014
On June 11th, 2014, lelamarie added the following:
June 11, 2014. UPDATE ON MEGAGROII ORDER.
Well I have not heard from the company yet. Called 25 or so times.. no answer .. at least as many emails. Now have opened a claim with to reimburse the money they owe me. I would really rather have the products since I do like them.
You might think I'm crazy but I did put in another order, for one I needed some Lawn Honey since we are having a drought and I wanted to use it to help keep my lawn from needing so much water. In this second order the send the megagro which was left out of the first order and did not send the Lawn Honey. So now I have a second claim in with paypal to have reimbursement for the second order. What is it with these people that they can not get these orders correct. I see there is a Fax number listed here so I might try faxing them with proof that they left out two of the products ordered, since they listed correctly on the packing slip that (0) zero product was in the shipment for both products. If anyone can tell me what is going on with this company I would love to know. If I knew anyone who lived in the area then I would send them to visit the company. When I put the address in Zillows it just showed a house in a residential area that was listed on their site.
On July 21st, 2014, lelamarie added the following:
Well I finally got my rose gardening kit.. after I had all ready co to paypal and gotten my money back. I had also order several other products and it took very long for it to get here and it still wasn't right but this time they gave me more products then ordered. I am not sure why they cannot get their orders right. It is not good business not to respond to your customers. There is not way to contact them except to leave a message when you order a product and who knows if they read them.. My way of dealing with them is to order a large order of a product so I don't have to deal with them often.. then if I do get it I have enough for the season, and if I don't get the order I can get paypal to reimburse for their failure to complete the order. I would not buy from them without using paypal because you would have no real way to deal with their mistakes.
|On Sep 10, 2009, jelf White City, OR wrote:
I, too, ordered from Megagro... on July 25, to be precise. My card was charged but no shipment was ever made. I have received no response to my attempts to contact the company, except for an automated email from firstname.lastname@example.org saying "Thank you for contacting us. We'll get back in touch with you as quickly as we can"
|On Aug 14, 2009, greenthumb26 Charlotte, NC wrote:
I've ordered from MegaGro in the past, but I placed an order in early August, they took my money and I have not received the product. They don't answer the phone. It appears they took my money and locked their doors!
|On Aug 7, 2009, grammyshar Falls Church, VA wrote:
I ordered the MegaGro vacation water system July 25th, I received a email
|On Jul 15, 2009, LtlMissy Concord, NH wrote:
I placed an online order with Megagro on July 1 for their Lawn Honey Package; it was posted to my charge account on July 2. I rec'd acknowledgment by e-mail of my order. They advertise shipment within 3 days with e-mail notification when shipped. As of this date (July 15) I've received nothing. I've called their toll-free number 5 times and left messages (never get a real person). I've left e-mail requests on the link provided in their acknowledgment e-mail and always get an automated response (we'll get back to you) 4 times ... and no one has gotten back to me either by phone or e-mail. This was my first order with this company and I will not use them again. I consider them totally unreliable and possibly "fly-by-night". I would caution anyone against placing an order with this company.