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Jenes Tropical Fruits offers many hard to find varieties as far as one stop shopping, but the quality of each plant is a 50/50 gamble as far as I could tell. Having picked up the plants in person at the location, I do not know about their shipping. The lack of service was disappointing. I was also charged double for an item (only to be discovered later after I had already left.) If you really want an item badly as I did, you will buy anyway but if you can find it somewhere else buy it there!
customer service- at least their internet customer service, is appalling. would not respond to numerous attempts to order trees via email. even when i called in the order, i had to call in several times for them to actually ship the plants out.
The trees were more expensive than at Pine Island, and I put up with Jene's atrocious customer service because they are the only Florida nursery I know that will ship 7 gallon trees.
On receipt, the jaboticaba was immaculate- very large and healthy. The mango was twice the height of a 3 gallon tree i had bought from Pine Island but was not any more developed laterally.
I ordered 3 centennial kumquats which arrived in great condition. Also ordered citrus fertilizer which I have not received as yet with this order. I ordered again recently and have not received the second order of fertilizer. I sent an E-mail with the first order to include the fertilzer with the kumquats (may 06) and still have not received them as of 6/16/06.
Jene's has a great selection and I wanted to order from them, but they won't return my e-mail asking for total cost with shipping. Instead, I'm giving my business to Pine Island Nursery who has promptly answered all questions I've asked.
On Sep 23, 2003, adam7twiddle San Antonio, TX wrote:
ordered from them twice and the plants were all in excellent condition and rooted. their expediency leaves a little to be desired and their website needs to be updated to reflect their inventory. although i was satisfied overall, they could do better.
