Comments regarding Santa Rosa GardensClick here to return to Santa Rosa Gardens's listing.
|On Jun 22, 2014, AuntVi Gainesville, FL (Zone 8b) wrote:
What a great and happy surprise. I had been 'burned' by less than stellar sites for gardens over the past several years and, honestly, expected nothing else after all this time. However, this company, Santa Rosa Gardens, is the BEST! I recently purchased 8 plants from them at their 'end of the season' sale. Normally, at the end of the season sale it would not be terribly surprising to receive some plants which did not live up to hopes and expectations. Not the case here! All of my plants (coneflowers) were healthy, well packed and received with explicit instructions for planting and future care. Although I am a long time gardener and did not need the instructions, I looked them over and any person new to gardening would be happy to receive such well written and explicit instructions. THANK YOU Santa Rosa Gardens. You will be receiving all of my future plant and garden supplies orders placed over the internet.
On Jun 22, 2014, Santa Rosa Gardens responded with:
"On Aug 5, 2014 10:39 AM, Santa Rosa Gardens responded with:
|On Jun 21, 2014, LonM Boise, ID wrote:
Doing business with Santa Rosa is one of the more pleasurable experiences I've had! They have an excellent website, their products are fairly priced, they promptly deliver top quality products and recently, when some of their items went on sale right after I made a purchase, they provided a credit towards future purchases. That's service!
On Jun 21, 2014, Santa Rosa Gardens responded with:
"On Aug 5, 2014 10:42 AM, Santa Rosa Gardens responded with:
We don't like to compare ourselves with our competition (cough-cough), but our goal is quite simple. Provide the gardener with quality plants at a reasonable price and follow through with quality service. We look forward to helping you with your gardening needs!"
|On Jun 9, 2014, OldGaGardener Ila, GA wrote:
I ordered several times since finding this site last fall. I only wish I had found it sooner! Their plants are much larger (and healthier-looking) than those I received from other companies. Customer service is friendly but professional. And their plants arrive in good order, having been packaged simply (no plastic wrap! Yay!) but well. In my area in north Georgia, shipping live things can get tricky due to crazy weather fluctuations, but I have not been disappointed by Santa Rosa.
|On Jun 5, 2014, rivermare Lincoln, CA wrote:
Posted on June 3, 2014, updated June 5, 2014
On June 5th, 2014, rivermare changed the rating from neutral to positive and added the following:
Jude from Santa Rosa Gardens reached out to me to understand what my disappointment was with their plants and after I shared that info, she provided an explanation for the outcome and refunded 3 of the smallish plants as I indicated. Even if I did not get the exact plants I desired, they have made the mail order process of buying and feedback pleasant for me.
I thank them for caring. I appreciate good sellers such as Santa Rosa.
|On May 30, 2014, lilaclily Lombard, IL (Zone 5a) wrote:
Posted on July 1, 2013, updated May 30, 2014
On May 30th, 2014, lilaclily added the following:
Second year ordering from Santa Rosa and all I can say is - what an outstanding experience from start to finish. Placed an order for 20 perennials and couldn't believe the large, healthy plants I received for the price. Some plants were already blooming with stalks over a foot tall and they survived shipping completely intact with not a leaf disturbed.
Love, love, LOVE Santa Rosa Gardens!
|On May 26, 2014, plantgnome1 nowhere land, NY (Zone 6b) wrote:
Posted on July 2, 2013, updated May 26, 2014
On September 27th, 2010, plantgnome1 added the following:
Since my last rating, I have received several more orders and all were in excellent condition, packaged well, the soil was moist and all plants were tagged. Excellent service as I add plants to existing orders within days of shipping and they always come thru. Will continue to purchase from this company for my all my gardens.
I also ordered from a competitor, who shall remain nameless at this time, and received sub standard Phlox Panaculata, yellowing Filipendula, panicum grass with dried out soil as well as soil all over inside the box, my free mystery plants were in better shape in my order than the ones I paid for.
I will start using SRG more and the competitor much less.
On September 16th, 2011, plantgnome1 added the following:
Well its September again and S.R.G fall sale is on-I purchased as many plants as I could afford (and have room for) and added some right before shipping and they came thru again. I am refurbishing the gardens at my daughters house and needed to purchase many items, so this sale is perfect for me. Their customer service is the best, friendly helpful and they let me know when certain plants are not available in enough time to order something else in their place. This year-even with the hurricane, 99% of their plants did not even get damaged because of strong root systems.Yes some plants arrive small, but in my experience these plants caught up to the others within a month with proper planting and feeding (I plant all new arrivals with Biotone starter). I never received a dead plant from them yet. I read the few negatives and some people really complain about everything-I guess you can't make 100% of the people happy all the time. Oh well, more plants for me!
On August 18th, 2012, plantgnome1 added the following:
Still one of my favorite companies for me and I order from several different companies every year. They make good on any plant that doesn't survive. Now shipping is a flat rate which is another plus. Still helping out my daughter with her gardens as the prior owners let everything go for about 4 years. This has turned into a monumental task and as I clear each space, I order from SRG as their prices are reasonable especially during their early sale this year. Yes lately, some of the plants are arriving quite small, but mostly they survive. You can't beat their ornamental grasses for price or health. Each online site I shop on have their specialties-this one really excels in the grasses. Will continue to give them my business.
On July 2nd, 2013, plantgnome1 added the following:
My rating will never change for this company-I have placed numerous Spring orders and all received in great shape and healthy. Some customer actually complained about Bargain Bench Hosta-they must be kidding-when your getting a $13.00 plant for 2.99-are you expecting a freshly dug and potted Hosta?? I have purchased numerous Hosta from the Bargain Bench and they are thriving-when you get a root bound plant just cut off the very bottom with garden shears, spread the roots with your hands and plant it. The ones I got this Spring are now huge. I have also had plants sent with wrong tags, have emailed Jude and received replacements free of charge with no questions asked. I have had a few not make it thru the winter, they were replaced free of charge. Shipping costs are the best in the market at this time-flat rate no matter how large your order is. Not like others who increase the shipping costs as your total goes up. As for Big Box store plants, some are diseased (most hosta are virused at the Big Box Stores) and they don't replace your plants.
I am happy with and will continue to fill up my gardens with SRG plants.
On May 26th, 2014, plantgnome1 added the following:
After this past horrible winter, I lost numerous plants and the ones I got from SRG have been replaced free of charge this Spring. This year their sale is not as it has been in the past. Bought a few plants but not the large orders I have placed in the past as the sale is limited to only some of the plants.
|On May 25, 2014, HouseofFlowers ROSLINDALE, MA wrote:
Posted on May 22, 2013, updated May 25, 2014
On May 22nd, 2013, HouseofFlowers added the following:
Placed another order, and they were huge with amazing root systems!!!! I was surprised to receive such large, robust basil plants. Awesome! This place will forever remain on my list of "go to" nurseries.
On May 25th, 2014, HouseofFlowers added the following:
My plants received from Santa Rosa this year were tall, bushy and healthy. Although they came from CA to MA, the soil was in place even after the delivery man placed the box upside down!!! I shouldn't be surprised anymore since this is my 3rd year ordering from them, but I always feel amazed. (This year one plant had a major branch break but I believe I can save it.)
On May 25, 2014, Santa Rosa Gardens responded with:
"On Jun 18, 2013 10:56 PM, Santa Rosa Gardens responded with:
Herbs were new to us this year, so feedback is important. Thanks and happy gardening!"
|On May 23, 2014, tailzzz24 Kutztown, PA wrote:
Posted on July 13, 2013, updated May 23, 2014
On May 23rd, 2014, tailzzz24 added the following:
I think I could do a commercial for this place. Just received my most recent order this past week - healthy plants that thrive, timely shipping (you'll always receive an email if there will be a delay), careful packaging, and outstanding customer service. Great selection of plants too. Love my heucheras especially! I've told both my sister and my neighbor about you, and my sister placed an order with you about a week ago.
|On May 18, 2014, virginiarose Portsmouth, VA (Zone 8a) wrote:
Posted on October 13, 2013, updated May 18, 2014
On May 18th, 2012, virginiarose added the following:
Received another beautiful order from Santa Rosa, Could not resist the bargain bench. Great plants and customer service. Thank You. :)
On June 11th, 2012, virginiarose added the following:
Great sale, had to get 5 more Echinacea's! Smooth transaction, fast shipping, great packing, big healthy plants. I love this website, they never disappoint me!
I look forward to doing more business in future and would highly recommend them. :)
On September 27th, 2012, virginiarose added the following:
Love that 80% off sale and I got some painted ferns and a Coreopsis and foxglove. Great plants and packing as usual.
On June 22nd, 2013, virginiarose added the following:
I just got my second order from SRG for spring 2013. All the plants are wonderful, healthy and very big. I love the spring sales and look forward to fall. Packing by this company is always great.
I got plants from the 30% off sale and the 2.99 sale, I am very happy as usual. :)
On October 13th, 2013, virginiarose added the following:
I got a third order last week and it was great as always. Great sales!! What a wonderful year it has been. I love shopping on the website and the sales are terrific. I always recommend this company where ever I go. See you next year!
On May 18th, 2014, virginiarose added the following:
I got the order I put in during the pre-order sale fall 2013, it was a great sale. I got lots of new perennials, and such a wonderful selection. Good size plants and great packing as usual. Thank you SRG! Love the new website too.
On May 18, 2014, Santa Rosa Gardens responded with:
"On Jun 22, 2013 9:27 AM, Santa Rosa Gardens responded with:
Thank you for your continued support and have a wonderful summer! We look forward to helping you out with your gardening needs this fall."
|On May 9, 2014, catinthelap Littleton, CO wrote:
Every time I order from Santa Rosa, I am rewarded with healthy, well-rooted plants that thrive in my Colorado clay. I just received my beautifully packaged shipment (why can't anyone else figure out how to flat-rate ship?) including the new Nepeta Junior Walker, which I have not found locally. All the plants are ready to go and grow! I love this nursery!
|On May 8, 2014, Bec_No_Va Huntsville, AL (Zone 7b) wrote:
Posted on July 23, 2013, updated May 8, 2014
On May 8th, 2014, Bec_No_Va added the following:
Due to the cold winter we had I lost a couple of the plants...but, the ones that survived, oh my! They are growing like crazy and I'm already thinking about dividing them!! Ordered a few more fillers and they arrived a few days ago - great plants!!
|On Apr 30, 2014, melody Benton, KY (Zone 7a) wrote:
I'm very pleased with my shopping experience with Santa Rosa Gardens. They carefully waited to ship my order until after danger of frost had passed in my area. The plants were big, healthy and packed beautifully. They were obviously cared for with each one slipped into a protective net sleeve, as well as wrapped in a crush-proof layer of paper. There was absolutely no water stress as each plant arrived well hydrated and strong. They transplanted into my garden without a leaf out of place. Great job!
|On Apr 7, 2014, mfast10 Jacksonville, FL wrote:
I ordered 6 perennials from Santa Rosa Gardens. They were packed well and arrived in good condition. They look healthy and have done well so far in the short time they have been in the ground.
|On Apr 6, 2014, bj4dave Spring, TX wrote:
My experience with Santa Rosa Gardens has been wonderful from beginning to end....The site is very informative and easy to shop in.... The staff is very helpful and when my plants arrived, they were carefully packed and healthy and beautiful...... I am already getting my next order together....You absolutely can not go wrong with Santa Rosa Gardens.....and the selection of plants is amazing..... bjmiller
|On Jan 8, 2014, HazelCrestMikeB Hazel Crest, IL (Zone 5a) wrote:
Ordered for the first time from SR last fall based on the recommendation of "Virginiarose". I was very pleased with the quality of the plants that I received. Both of my banana plants are doing good indoors. Can't wait for spring to get them out doors. Anticipating many blooms from the other plants in the ground also. Highly recommend!!!!! Mike Burton
|On Oct 26, 2013, DanSpitz_Guitar Bellport, NY wrote:
This is a great company....impressive website with a big selection of interesting and nice stuff...I placed a couple of orders with them...the items were VERY well-packaged---(carefully and intelligently packaged)...the items shipped out within just a couple of days of placing my order....the items arrived here at my place---not huge items, but really healthy looking...I've planted them items and they are doing well...I ordered a Buddleia from them and it's looking so cute and healthy planted in the ground...they have REALLY good prices on a lot of their items, too....this is a great company and I HIGHLY RECOMMEND Santa Rosa Gardens....5 out of 5 stars !
|On Oct 10, 2013, Wiberg2006 Kennewick, WA (Zone 6b) wrote:
I ordered 10 grasses late in the season at an absolutely great price. They came very well packaged, on time, and very healthy. Perfect. I had been looking locally for these grasses and they are hard to come by. They seem to be doing well, despite very high winds (gusts to 40 mph) and a torrential downpour two nights after they were planted. I will be ordering from Santa Rosa Gardens again.
|On Sep 11, 2013, vbmacias Asheville, NC wrote:
WOW! I am a big believer in mail order garden resources but know that you don't always get what you pay for. That said, Watchdog 30 companies are pretty reliable. I had never ordered from Santa Rosa Gardens before so only ordered some clearance items. The plants arrived today and I am really impressed. The plants are all healthy and a good-to-great size. The packaging was the best that I have ever seen. If these plants don't thrive, it will be my fault. I will definitely be back. Sometimes you get much more than you pay for. Well done Santa Rosa Gardens!
|On Sep 8, 2013, MarcBate New York, NY (Zone 7a) wrote:
Ordered 52 perennials and ornamental grasses and only 6 didn't make it, however, they were great about giving me store credit for them, and even threw in a $10 hydrangea I ordered as a free gift when I recently placed my second order. Highly recommended.
|On Aug 26, 2013, janice930 Columbus, MS wrote:
This is the best company I have ever ordered from. They sent the plants out the day I ordered and I received them a few days later. The packing was great and I couldn't have went to a store in town and got better looking plants.
|On Aug 12, 2013, cakelady04 Burbank, IL wrote:
Posted on June 27, 2010, updated August 12, 2013
On August 12th, 2013, cakelady04 added the following:
I believe this is my 3rd yr. ordering from Santa Rosa Gardens and I absolutely love this company. I don't always comment, but I felt I had to. They never stop amazing me with their products, and their customer service. I ordered 1 hibiscus,2 gaura, 5 sisyrianchium angustifolium, just to name a few. They are all doing beautifully. My hibiscus has so many blooms,I can't believe I planted it this yr. and the baby joe is lovely and already 2.5ft. tall. Eveyone comments on how stunning my garden looks with all the healthy plant, and I tell them it's thanks to Santa Rosa Gardens. Thank you SRG.
|On Aug 5, 2013, goodgrowing Dexter, MO wrote:
I placed several orders with Santa Rosa this Spring and another one today. The plants arrived in outstanding condition and just took off growing. Jude at customer relations was very helpful in solving ordering and shipping questions. This is an excellent company with excellent plants and service and very fair prices! Oh and did I mention the grasses? They have the best.
|On Aug 1, 2013, Cinnamon31 Broken Arrow, OK (Zone 6b) wrote:
We ordered lavender & echinacea plants from Santa Rosa Gardens just over a month ago. They were packaged beautifully, are extremely healthy & everything was shipped quickly. Outstanding plants & service, thank you very much :)
|On Aug 1, 2013, blondaflicka Union, IL wrote:
ordered plants on Tuesday ,,received TODAY !( THURSDAY !!!!) They are beautiful and nearly the size of my garden centers that they have priced 3 times more ,I will not order from any other company again ! Packed beautifully !
|On Jul 18, 2013, jessflowergirl Fort Bragg, CA wrote:
WOW. I ordered a variety of plants on sale, received them within about two weeks of placing my order. All of the plants I ordered arrived in great condition, but one of my plants was held up with CA dept of Ag for some bugs they found. Because I only paid 1.99 for it, I wasn't concerned and wasn't even going to bother sending an email requesting replacement. Little did I know that the dept of ag let them know about my plant, and I received an email stating a replacement order had shipped. Not only did they send me a beautiful huge replacement plant, they sent me two free plants as well! I am very very impressed. Can I also say how much I love the sale prices!! It allows for gardeners like myself to try new plants without huge risk. I highly recommend Santa Rosa Gardens.
|On Jul 17, 2013, notmyhand Muncy, PA wrote:
My go-to online nursery! Amazing plants that always thrive from the get-go, good selection, and great customer service! Does not get any better! Thank you for all of the wonderful plants you have provided!
|On Jul 15, 2013, jfkiii UNION MILLS, NC wrote:
I placed my first order with Santa Rosa Gardens ; it won't be the last! Perfect packaging, with obvious great care to assure no damage in transit. Their sale prices are compelling.
|On Jul 3, 2013, Ispahan Chicago, IL (Zone 6a) wrote:
Posted on October 4, 2012, updated July 3, 2013
On July 3rd, 2013, Ispahan added the following:
Again, I have nothing to criticize about this wonderful company and I mail order from many, many nurseries. Prices, customer service, packing, shipping costs and quality/size of plant material are all thoroughly excellent. I only wish I had seized the opportunity to order even more Geranium 'Rozanne' from the end of season sale before they were sold out!
Santa Rosa, please look into expanding your selections of hardy geraniums and unusual perennials! I would love to see you offer:
--Geraniums like 'Lilac Ice', 'Bevan's Variety', 'Sweet Heidi', 'Syabru', 'Orion', 'Brookside', 'Crystal Lake', etc.
--Thalictrums like 'Splendide', 'Black Stockings', 'Evening Star' and 'Hewitt's Double' as well as T. rochebruneanum
--more cultivars of Phlox divaricata
--Agastaches like 'Blue Blazes' and 'Ava'
And many other things! Keep up the excellent work, excellent quality and excellent prices!
|On Jul 1, 2013, pattygreengenes Lansdale, PA wrote:
Posted on June 15, 2012, updated July 1, 2013
On April 30th, 2012, pattygreengenes added the following:
Received my 2012 order last week. Carefully packaged as usual. They confirm your order and keep you up to date on the shipping status. An excellent company. The morning glory I ordered, though, was infested with whitefly and I think I will have to dump it.
On June 15th, 2012, pattygreengenes added the following:
Ordered another 10 or so plants. Santa Rosa and Lazy SS are my to two favorite sources. The plants I received are healthy, well packed and the shipping was very fast considering it had to cross the entire country. Love these guys - deserve their top 5 status.
Also, the morning glory has recovered now that it is outside and is blooming.
On July 1st, 2013, pattygreengenes added the following:
Santa Rosa has replaced Bluestone in my heart as a source of inexpensive but healthy plant material. I love the sales as they give me an opportunity to try out plants that might be a bit iffy in my zone without spending a lot of money. Their communication is always prompt and the plants carefully packaged. I recommend them to everyone.
This year I bought:
Agastache hybrida Heatwave $2.99
Agastache Summer Sunset $2.99
Duranta erecta Cuban Gold $1.99
Helleborus orientalis Yellow Lady $2.99
Lavandula Provence $1.99
Salvia microphylla Hot Lips $2.99
Hosta Fragrant Blue $2.99
|On Jun 28, 2013, obliqua Pittsburgh, PA wrote:
I often buy plants online, as a first time buyer at Santa Rosa, their quality is "beyond" the best I have ever received!!!!! These are $2.99 plants, and I did not expect such large beautiful plants. I ordered a number of "pia" hydrangea, which were lush and healthy. Where I live, these same size plants sell for $34!!!! I am in shock! I will spread the word.
|On Jun 21, 2013, COgardener2675 Fort Collins, CO wrote:
I buy via mail order frequently - but have never recv'd plants in such amazing condition. Each plant had a little "sock" around it, hand wrapped in brown paper, and obviously spritzed with water for their trip to CO. (they brown paper was still moist)
On Jun 21, 2013, Santa Rosa Gardens responded with:
"On Jun 21, 2013 3:49 PM, Santa Rosa Gardens responded with:
Glad to have you as a new customer! Happy gardening!"
|On Jun 18, 2013, erika2me Fruit Hill, OH wrote:
I have been a long time customer of santa rosa but my last order didn't go quite as I had planned. It seems SR is taking shortcuts I have never seen them take before, making me wonder if they should still be my go to mail order nursery.
On Jun 18, 2013, Santa Rosa Gardens responded with:
"On Jun 18, 2013 10:50 PM, Santa Rosa Gardens responded with:
We appreciate your feedback, and we certainly value you as a loyal customer. You can be assured that our goal is to always provide our customers with the best priced plants AND the best customer service in our industry. Our top goal, however, is to provide plants that will succeed for our customers. We grow many varieties of plants and our standard plant size is one that we are proud to offer and are confident will succeed for our customers. We worked hard to develop a pot size that is shippable but DOES set us apart from the bare-root and liner suppliers. For Santa Rosa Gardens, it's simple: If a plant does not succeed, we have failed and will do what it takes to remedy the situation.
|On Jun 16, 2013, rjmckenna2 Kenosha, WI wrote:
Issue: I received my order today of the 7 miscanthus sine sis Little Zebra. Of the 7 all but 1 are very nice. I would like to get this 1 replaced with 1 of equal size to the others.
On Jun 16, 2013, Santa Rosa Gardens responded with:
"On Jun 18, 2013 10:53 PM, Santa Rosa Gardens responded with:
So glad the resolve worked out. We had a very busy season and more folks gathering plants in the greenhouse than ever before. If a poor plant is selected and shipped, we want to know...so that we can correct the problem. Thanks and happy gardening!"
|On Jun 15, 2013, cohahn Quincy, MA wrote:
Great company! Two orders this year. Both came EXTREMELY fast. PERFECT and best packaging I have gotten for plants and I get a lot of plants and bulbs via web companies. The plants that came were all very large (much larger than most companies) and appeared very healthy. Every plant is doing well. I am very satisfied and will be using them again! One of my orders was a clearance sale for end of the season. I ordered and RECEIVED the plants within one week!
|On Jun 14, 2013, Patt52 Rydal, GA (Zone 7b) wrote:
First time ordering from this company, and now I see why so many people love them!! I was very happy to see such large well rooted plants that was delivered to my door. I will certainly be a return customer as I see plants that I need or want to try. The two grasses I ordered were huge and the other plants were nice also. A little disappointed that one I have been wanting was out of stock, but I totally understand when it is an end of Spring Sale! Thanks so much SRG! I'm sure I will be ordering again in the Fall!
|On Jun 7, 2013, Colo5b Boulder, CO wrote:
I ordered Bargain Bench and sale items at the end of spring sale, and I got a fabulous order, excellent in all respects. I expected little plugs for these prices, but I got larger, healthier plants than even expensive mail-order nurseries send, and what a DEAL!
On Jun 7, 2013, Santa Rosa Gardens responded with:
"On Jun 18, 2013 10:55 PM, Santa Rosa Gardens responded with:
Great feedback on the packaging. We're constantly working on it to improve! Thank you for your business."
|On May 29, 2013, dlaurence Richmond, MO (Zone 5a) wrote:
I've ordered plants from Santa Rosa for many years now. This year, I just received 20 Karl Foerster (Calamagrostis). Here's what I like about this company:
|On May 14, 2013, stormcloud Yonkers, NY wrote:
Santa Rosa is one of the absolute best online nurseries...My order was received well packaged with hearty plants. Great customer service and communication.
|On May 9, 2013, cwsomm Dundalk, MD (Zone 7a) wrote:
I just recieved my shipment of hostas and an apple mint plant. As always, the packaging was the best of any company that I use. The plants arrived in wonderful condition.