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|On Apr 19, 2014, gafbuffalo Orchard Park, NY (Zone 5a) wrote:
Posted on April 17, 2010, updated April 19, 2014
On April 17th, 2010, gafbuffalo changed the rating from neutral to positive and added the following:
As indicated in my original comment, I ordered onion plants from Dixondale Farms again this year. But I also ordered from a competitor, so that I could compare service, quality, etc.
Both companies shipped on the same day, using the same shipping method (Priority Mail). The competitor's plants arrived a day before Dixondale's, presumably because Dixondale appears to be in a very rural area, while the competitor is within striking distance of a major metropolitan area. Maybe Dixondale should get a rebate from the Postal Service for poorer service.
Despite the apparent longer transit time, the Dixondale plants were in better condition and, I think, overall better in quality. Dixondale also offers a wider selection of varieties.
All of the plants are in the ground and should all do well, but I think I will only order from Dixondale in the future. Better plants and pretty good service.
On April 19th, 2014, gafbuffalo added the following:
I thought it was time to add to previous comments. I ordered onions from three companies this year, just to compare. The onion plants from Dixondale were larger and fresher than the others (though I am confident the others will grow). Service is pretty good. I will likely only buy from them in the future.
|On Mar 24, 2014, obeltane Flourtown, PA wrote:
I ordered my onion plants around Christmas time and the delivery date given was March 24th. Today, exactly March 24th, they arrived. I haven't planted them yet (sort of hard to see the ground under the snow) so hopefully I'll remember to report again at the end of the growing season, but that kind of delivery efficiency makes me really glad that I decided to order from them for the first time
|On Aug 4, 2013, cucurbit Cincinnati, OH wrote:
In late January 2013, I placed an order with Dixondale Farms for two bunches of Candy onion transplants for a school garden that I manage. I received the plant on time a few months later and got exactly what I expected - excellent quality plants at a reasonable price. I highly recommend this company and am likely to order from them again.
|On Apr 14, 2013, Muttilili Malden, NY wrote:
Thanks to this forum I discovered Dixondale Farms. I had never placed an order for leek or onion transplants before (always grew my own) but ran short on time this year.
|On Mar 26, 2013, rsa1980 Green Oaks, IL wrote:
Excellent website. I had no trouble ordering my plants early in the season. They arrived today, exactly as scheduled, and in excellent condition. Will give more feedback later in the season.
|On Mar 7, 2013, lilygrandma Ellijay, GA wrote:
Ordered from them. Plants came in good condition and in less than a week! Great company!
|On May 11, 2012, toomanyhansens Denver, CO wrote:
Posted on April 21, 2012, updated May 11, 2012
On May 11th, 2012, toomanyhansens changed the rating from negative to neutral and added the following:
I finally got my onions on April 24 and that's pretty late for Colorado planting. Just wanted to let everyone know that I heard from Bruce "The Onionman" directly and he seems convinced that he needs to make some changes to improve order handling. So, I'll probably order from them next year to learn whether they really took action to avoid problems with late orders and lack of communication. I'm encouraged, but I need to see results. Thus, I'm changing my rating to neutral and hoping that next year they get a positive rating.
|On Apr 22, 2012, Old_Gardener Calabasas, CA wrote:
Posted on April 19, 2012, updated April 22, 2012
On April 19th, 2012, Old_Gardener added the following:
I received an email from Dixondale this morning stating that the onions are shipping today (the 19th), I am not sure why they sent me a previous email with a ship date of the11th. I'll update my rating after I receive my order.
On April 22nd, 2012, Old_Gardener changed the rating from negative to neutral and added the following:
I received my trial order on Saturday the 21st. Of the intermediate mix, the white candy onions are scallion sized, the red variety is equivalent to a thick pencil lead, and the yellow are somewhere in between. Because the onions are fresher and overall larger than I usually receive from another vendor, I am upgrading my initial rating to a neutral. I do believe that Dixondale cares about their reputation but I cannot make it a *positive* due to their problems with communication prior to posting here.
|On Apr 10, 2012, gourdobean Minden, NV (Zone 5a) wrote:
Posted on March 28, 2011, updated April 11, 2012
On April 10th, 2012, gourdobean added the following:
|On Apr 6, 2012, Kydaylilylady Waddy, KY wrote:
Plants arrived in fine shape. Ordered 20 bundles of Candy and got 21. 5 bundles of Red Candy and got 6. Every bundle had between 65-90 plants. Some weren't bigger than a pencil lead and they're growing like weeds too. I definately got my money's worth and am looking forward to lots of onions. If they don't do well it won't be because of Dixondale.
|On Mar 12, 2011, Horseshoe Efland, NC (Zone 7a) wrote:
Posted on November 29, 2001, updated March 12, 2011
On March 12th, 2011, Horseshoe added the following:
What can I say? Only that this is the best over-all mail order company I've ever dealt with. My first year ordering was 2001. Here it is the year 2011 and I've ordered every single year since 2001.
Plants are always shipped on time, the bundle count/quantity is always more than acceptable, and the number of varieties to choose from makes for fun choosing each year.
Customer Service is excellent; follow-up to any questions or comments is highly commendable.
In these days and times it is a wonderfully rare treat to find people who can blend friendliness and courtesy with extreme professionalism.
|On Feb 14, 2011, weedsfree Magna, UT (Zone 7a) wrote:
Shipping was fast and all plants are in great shape. We didn't really mind paying the 15.00 for 120 plants (shipping was free), because we cannot get onions to bulb. If it works great for us, I will continue to buy from this company.
|On May 16, 2010, DeChantal Ottumwa, IA (Zone 5a) wrote:
I ordered leek plants and yellow and red onion plants from Dixondale this year. The plants were slow arriving, but they were packaged great.
|On May 13, 2010, russ9673 Denver, CO wrote:
Posted on May 10, 2010, updated May 13, 2010
On May 10th, 2010, russ9673 changed the rating from negative to positive and added the following:
This situation which was negative has COMPLETELY turned itself around. Early this morning I received an e-mail and then a phone call regarding my e-mail to them yesterday. The woman who e-mailed stated that they were very sorry and that Bruce (the owner) was going out to the packing department right now to personally pick my replacement onions. About 20 minutes after the original e-mail I got an e-mail from Bruce. He apologized again for my issues and wrote that thanks to El Nino, they were harvesting in some not so perfect conditions and that while still rare they were having some issues. He signed off by giving me his office phone number as well as his cell phone and asked me to call him directly if their were any further issues! NOW THIS IS CUSTOMER SERVICE at it's very finest.
On May 13th, 2010, russ9673 added the following:
I can't say enough good things about how this turned out. My replacement plants arrived yesterday and I was totally blown away by them. They are enormous and I have no doubt that they will do well. Bruce "the onionman" followed up several times and was e-mailing me to make sure that they arrived at the same time I was e-mailing him to say thanks for his attention. These folks are a class act and I highly recommend them!
|On Apr 20, 2010, JenGro65 Morgantown, WV wrote:
This was my first year ordering from Dixondale. The order arrived on time and the onions very healthy....but it was the wrong order....I called and apparently my order got mixed up with an order meant to go to PA. The gentleman that took my call was very polite and apologetic. He told me that my order would be shipped out that very day (they arrived 2 days later in great shape) AND he told me to keep the mistaken delivery of 120 plus onion plants (I had already ordered 180)...WOW! now I'll have onions galore and I can't wait:) Very professional company that I will gladly do business with every year.
|On Apr 19, 2010, gfm Melrose, MA wrote:
This is my first time using Dixondale. I'm glad I did. The onions came well packed and in great shape. I'll definitely be using them next year.
|On Mar 26, 2010, hconnelly Cedartown, GA wrote:
This is a great company. This is my second year ordering from them. My customers went crazy for the Candy onions last year and are waiting for this year's crop. Many have told me they 'gave away' their Vidalia onions, a local favorite, and used ours. The shipping is great and plants arrive in top condition.
|On Mar 15, 2010, melody Benton, KY (Zone 7a) wrote:
Prompt shipment of well packed plants. I really appreciate the detailed planting instructions provided in the box as well. I can't wait to taste them!
|On Feb 16, 2010, wlhodges2 Lynchburg, VA wrote:
I have ordered oniond from Dixondale Farm for 7 years now here in Virginia, and i have been amazed each year at the tremendous quality and large size of onions I've grown. Superstar has been the one that works for me and the plants I receive have always been packed correctly and grown well - every one. I apreciate the information I receive about how to grow onions and the advice has been very accurate. Thank you.
|On Feb 1, 2010, funtomatoes Douglasville, GA wrote:
I ordered from them last year. The selection of onions made it hard to chose what to order- I wanted to plant them all. I settled for the short day collection. The order arrived at exactly the correct planting time, with great instructions, and perfect plants. Since I have never succesfully grown onions before, I didn't really expect much, but I was happy to discover that growing onions from Dixondale was easy. I highly recomend them.
|On Dec 1, 2009, The_Gurgler Fort Worth, TX wrote:
My first time ordering from Dixondale. I ordered one set of 60 1015Y onions and they sent me 140+! All are doing well and getting ready for next spring. I will definitely be ordering from them again.
|On Aug 30, 2009, TBGDN (Zone 5a) wrote:
This was my first year with Big Daddy onions in the garden. I ordered plants directly from the grower, Dixondale Farms at Carrizo Springs, Texas. They have a very favorable rating in the Garden Watchdog (http://davesgarden.com/products/gwd/c/23/), and my results with these onions were beyond my wildest expectations. I've posted two pictures of the same onion in Plantfiles weighing in at just one half ounce under two pounds! And, I know there are many of at least 1¾ pounds each! Onions are mildly pungent with a sweet, crisp taste; an excellent slicing onion for burgers, brats, hot dogs and fresh salad toppings.
|On May 16, 2009, nygardener2 New Hyde Park, NY wrote:
Great little plants with instructions. They shipped very quick in great shape just dug I'd say. The price with shipping can't be beat. I wish they had more items as I would buy them.
|On Apr 17, 2009, Twonewfs Belgium, WI (Zone 5a) wrote:
It's my first time ordering or planting onions, and I looked to the Garden Watchdog for an idea of who to order from. I went with Dixondale. I specified a shipping date, which they clearly followed, and yesterday I received a box with tons of onion starts. I really don't recall how many I was supposed to receive (I ordered the long-day selection), but I'm sure what I received was more than that. Came with a very helpful pamphlet about how to plant and care for them. All around a very nice experience.
|On Apr 16, 2009, MitchHardy Rowley, MA wrote:
I've been market gardnening, here in coastal Massachusetts, since 1991. For years, I planted onion seed in multi-plant blocks, a la Eliot Coleman. Most years I got decent, but not spectacular crops. Onions started under lights or in greenhouses just don't seem to produce as well as field-grown onion plants.
|On Apr 15, 2009, jimh6278 Salt Lake City, UT wrote:
To all the positives related to the quality of the product and ordering process I would like to add a thought about technical support. It seems as though each year I have a technical question about onions, planting, fertilizing, harvesting, etc (probably my early dementia kicking in) and Bruce always takes time to answer in a very prompt and clear manner. He is able to identify my issue and answer my questions. His response is very prompt, even during his busy season. Dixondale is a model for what a small niche company in this country should be.
|On Apr 7, 2009, 1SickPuppy Waukesha, WI wrote:
The best onion plants I ever purchased!!!!!!
|On Nov 24, 2008, bportgardener Bridgeport, MI wrote:
I live in the Saginaw Valley in Michigan and I have ordered from Dixondale for the past few years. This year I planted 6 varieties and had great success. The service is great and the plants arrived in good condition.
|On Jun 16, 2008, Imred Anna, IL wrote:
I used to order onion plants from Piedmont but when they went out of business I started ordering from other companies. The past 4 yrs. I have ordered from 4 different companies and was disappointed with the quality of the plants and the results they produced. This year I ordered from Dixondale and was amazed at the size and quality of the plants. I now have silver dollar sized onions and they look like they will be my best harvest ever. I also ordered a bundle of Leek and they also are outstanding. Dixondale has the finest onion and leek plants I have been able to find.
|On May 11, 2008, dannygates58 Jefferson, NH wrote:
Every Year I win first prize at my county fair for onions and every year I buy them from Dixondale farms. This year will be the best yet. Beautiful plants shipped exactly on time. I highly highly recomend this company
|On May 10, 2008, srodarte Springfield, OH wrote:
I tried to grow leeks from seed this year, and had an awful time. And by Friday May 2, when I was about ready to give up on them, I didn't think anyone would have any leek sets left for sale - but Dixondale Farms did. I ordered 1 bunch, thinking that 60 leeks would be plenty for my first time trying them (I'm growing them with my potatoes, in mounds, so everything can be mounded at once). But they sent me 2 bunches, with at least 100 per bunch - and I got them on May 6, which is incredible for having them sent out on May 5, as promised! So now I have the wonderful problem of deciding where I'm going to get them all planted! I'll be ordering more than leeks from Dixondale Farms next year.
|On Mar 19, 2008, kailas San Francisco, CA wrote:
I ordered on 3/14 and the plants arrived on the 17th. The prices are pretty reasonable considering that shipping is included. You also get a lot more than the 60 plants per bunch. This is the first year I'm growing onions. If all goes well, I'll definitely be ordering from them again.
|On Feb 26, 2008, rjseeney Ft Mitchell, KY (Zone 6a) wrote:
Truly the best onions I have ever grown. I have ordered from them for 4 years now with excellent results. I split my order with my father to get a better price. He has grown onions for years, and feels that these are the best as well. Worth the extra price.
|On Jan 2, 2008, elkwc36 Elkhart, KS wrote:
I will just say there are other options out there.
|On Aug 10, 2007, lafko06 Brimfield, MA (Zone 5a) wrote:
If I could use one word to describe this company it would be "WOW!" I ordered onion slips and leek slips for the first time in my life and I can't believe how great they have grown. The directions to plant them are very easy to follow and I'm so delighted to have learned to grow my own onions and leeks. I will plant these every year now and I highly recommend using Dixondale as a source.
|On Aug 10, 2007, docstephens Virginia Beach, VA wrote:
I received fast shipment of onion bulbs exactly as described. Just about the entire order grew wonderfully. It is the first time I can say that I had a successful onion-growing experience in over 40 years of home-gardening. The onions I have harvested--yellow, white and red--are all delicious. I am delighted with the overall Dixondale Farms experience.
|On Apr 2, 2007, edgman Earleville, MD wrote:
(Posted this in another forum. Was told to add it here also)
|On May 10, 2006, beetgreens Kirksville, MO wrote:
Have bought onion and leek plants from Dixondale for several years. Always a good experience. Plants are high quality and shipped on time. Prices are high on small quantities but plunge sharply if you buy larger amounts and are dirt cheap if you buy caselot quantities (30 bunches). Solution: order together with other gardeners or special order through your local garden center (which will get the wholesale discount on top of the quantity discount).
|On Apr 20, 2006, flounderhead59 Waukegan, IL wrote:
I bought my first mail order onions from Dixondale Farms about 10 years ago. They are cheaper than going to the farmers market to get onion sets and they have ALWAYS arrived in great shape. I have even had to leave them in the box for a couple of days because it was pouring outside. They all looked great and have always produced. I will never even consider any other source for my onion needs.