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I had never ordered from Interstate nursery before, actually never heard of them. I had read the bad reviews from this Garden Watchdog site and was unsure whether to try them or not but I did and the results are all positive. I ordered two rose bushes and they arrived in the mail and they did look like dead sticks. I followed the instructions included with the bushes and they are both alive and well. In fact one of them is ready to bloom. I will definitely order from them again in the future.
Not having read the reviews on this website, I placed an order in January for 2 tulip trees ($.01 sale), 6 variegata shrubs, 10 red-twig dogwood shrubs, and a walking stick tree. Only then did I find these reviews... my hopes were dashed.
Last week, the full order arrived in good shape. For the money, the walking stick could be bigger and better developed, but it was still fairly cheap. The other items were adequate for the price paid. I have no complaints.
Have ordered for five years now. Do not expect perfect or expensive plants. Have lost some, but have many that are marvelous like my clematis "Blue Light". It is absolutely beautful each spring and blooms during the rest of the summer. The free plants are sometimes great like rosa "Maid Of Honor", completely unexpected but is a beautiful rose, does well here in Georgia. I have had contact, one year I kept messing up with checking accounts or visa and they were understanding and no problem. I will continue to use them.
On Dec 15, 2005, IArosegrower Des Moines, IA wrote:
I have always gotten what I paid for. It is true that many of the plants I have received from this company have looked less than perfect but I think every one just needs to relax and realize they are getting what they paid for. When I rder from this company I know I am not getting the best product, I am getting a cheap product. When money is tight and I want something to fill in an area I will order from this company. A little tender loving care goes a long way. Many times thes plants fail because people jump the gun and automatically assume that they were cheated and that the company has sent them a dead plant. I sent the company last year an order of over $100. I figured that I was probably receiving plants that would have gone for about $250 had I bought them at more reputtable companies. They would have been larger, and they would have needed less care. But I saved big and I lost only three plants. (a los of $9.95). While I do not strongy recommend this company to everyone, I do believe that these type of companies have their place in the gardening world and ask my fellow gardeners to be a little more forgiving. It is a shame that customer service is lacking. But anywhere you go these days, it seems to be missing. Sadly, good customer service is an exception not the rule.
I would just like to say that people need to be realistic about their purchases. Interstate sells stuff really cheap. I have used them twice - knowing that it was a risk, but wouldn't be out much money, and not counting on anything at that price. To my surprise my plants have arrived and grown. The only problem for me was i wished they would have come sooner. I have only bought the really cheap stuff through them. If you want better service, etc. you should go to people who specialize in those plants - you will pay the price too. Also, bareroot plants are good. They start from scratch in their home. Better especially, i think, when buying trees. Peace & love,,,,,,,
In the past I have used Inter-State for Sub Zero Roses. All the plants are doing just fine in my garden. I have no complaint about this nursery. Make sure your garden soil is well suited for the plants you ordering. Most plants need good soil, good sun, and good water.