Comments regarding Rhora's Nut Farm & NurseryClick here to return to Rhora's Nut Farm & Nursery's listing.
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|On Feb 26, 2016, maypikanki Johnson, VT (Zone 4a) wrote:
Posted on August 30, 2015, updated February 27, 2016
On February 26th, 2016, maypikanki changed the rating from negative to neutral and added the following:
UPDATE- About 6 months after my initial comment, Mr. Rhora wrote me that he had read my comment here, but had never seen my email requesting refund. I resent it. He then offered to replace or refund the cost of the trees that died. I chose the refund and and after some email miscues, he did promptly send it. I appreciate the belated customer service and have updated my rating to neutral.
On Feb 26, 2016, Rhora's Nut Farm & Nursery responded with:
"On Feb 20, 2016 9:02 AM, Rhora\'s Nut Farm & Nursery responded with:
Thank you for bringing this to my attention.
|On Mar 28, 2008, urbanhick Beverly Hills, CA wrote:
I have only placed one order with this company, for a selection of bare-root nut trees. In particular, stone pines, king nut hickories, and northern pecans. Their selection is extensive, and their prices are good. The trees were well packaged for shipping, and the order arrived on time. My issue is this: compared to comparable bare root stock from other sources, the trees I received were the worst I've seen. They put the 'bare' in bare-root: hardly any feeder roots, broken tap roots, and all in all, sad looking specimens. To be fair, they did survive, with a lot of tending, but lag far behind similar species obtained from other sources at the same time. I doubt I'd buy from Rhora's again.
On June 1st, 2008, urbanhick added the following:
Apologies to Mr. Rhora; he is correct I ought to have approached them first regarding the root of the problem, if you'll pardon the pun. The context of my comment was this: a season after my order with Rhora's, I received another order from a different supplier of similar species bare-root trees. It was then, by way of comparison, that I became fully aware of the sad and rather barren root stock I had recieved from Rhora's the previous year.A year later is unreasonably late to lodge a complaint to the vendor, in my opinion; I wouldn't expect a refund or other restitution from Rhora's at this point myself. So, I reasoned that at the least, my experience might be instructive to other purchasers: it is most certainly the case that the stock i received was, across species, in very rough shape root-wise. And its equally true that Rhora's selection, their overall fine reputation, their packing, shipping and communication is all good. Other commentators on this site will attest to that. Rhora's provides a service more valuable then people might think: propagating and disseminating valuable species of long term food trees is a noble work, in my opinion, and the good few who take it on ought to be supported. I'd simply hope that in general, they are shipping bare-root stock of a much higher quality than I received.
On Mar 28, 2008, Rhora's Nut Farm & Nursery responded with: