Comments regarding Rhora's Nut Farm & NurseryClick here to return to Rhora's Nut Farm & Nursery's listing.
You are viewing only negative comments
|On Mar 3, 2015, bbetv North Glengarry , ON (Zone 5a) wrote:
I have ordered from nurseries all over Canada , if not all of the nurseries offering edible bearing trees. I order in the name of a large group of permaculture enthusiasts as well as market farmers. We made a small order of about 500$ because after readings some reviews, we were unsure. Well I am glad that we did! The seedlings as a general rule were small, the roots were ''ify'' , there were specimens with breaks, they were all disappointing if I compare to other Ontario and Canadian companies in general. Almost half of my seedlings never woke up despite being planted in ideal conditions and at the same moment and meters away from other nursery supplied seedlings that did spectacularly well. This was observed on 3 farms.
On Mar 3, 2015, Rhora's Nut Farm & Nursery responded with:
"On Feb 20, 2016 8:50 AM, Rhora\'s Nut Farm & Nursery responded with:
Thank you for bringing this to my attention. Trees will be replaced in the Spring of 2016 at no charge as I deem this an honest request. To the best of my knowledge the trees were inspected for size and root system before shipping. My warranty is simple, the trees are guaranteed to be alive and well upon leaving the nursery.If their is a problem in shipping, then the trees are insured and will assist the customer to file a claim against the carrier for refund of value of trees and shipping costs. If they fail to leaf out or put on new growth by the end of July, they will either be replaced in the following Spring or money refunded."
|On Aug 12, 2014, salltt Springville, IA wrote:
On Aug 12, 2014, Rhora's Nut Farm & Nursery responded with:
"On Aug 16, 2014 10:56 AM, Rhora\'s Nut Farm & Nursery responded with:
Very interesting!. By his final comment, it is obvious he has no idea what he is talking about. Our business spans over 50 years and have sold literally thousands of trees each year. We ship trees all over North America, ranging from Alaska to Texas and even California and Florida, as well as all across Canada.
|On Jun 24, 2012, maryyett St Thomas,
I received very poor quality stock (for example, 1 pecan "tree" was 5 inches tall and had a stem that measured 3 mm, not cm, in diameter) and even worse service from this company. They at one point promised to replace the stock that had arrived dead, but then made excuses, yelled at me on the phone, delayed the process for a year, did not send all the trees they claimed they had sent, and finally simply stoped answering my emails or phone messages. BUYER BEWARE!
On Jun 24, 2012, Rhora's Nut Farm & Nursery responded with:
"On Jun 25, 2012 7:28 PM, Rhora's Nut Farm & Nursery responded with:
It is unfortunate that Ms. Yett has posted incorrect information about her order of trees. This order of trees goes back to 2010 at which time she had ordered some trees which she wanted to grow on some property in central Ontario. The trees were carefully packaged and shipped to her on a certain day (1 day delivery with no extra costs for shipping) because she does not live at the property where they were planted. (remember this is in the 2nd week of April).
|On May 2, 2008, norpro Edmonton,
I placed an online order with this firm for over $500, and although it was late in the season ( they suggest several months in advance), I asked what stock was available at this time. I received no reply. And no reply to further e-mails. Unfortunately, in Canada we gardeners all too often encounter businesses which are not in the business of doing business. They have interesting stock and a very interesting concept, but if they can't communicate, or refuse to- what is the purpose of it all? Mr. Rhora seems to have a big chip on his shoulder according to the last posting, so that along with my experience, indicates you'd be well advised to shop elsewhere.
On May 12th, 2008, norpro added the following:
The order I placed and the e-mails I sent were directed through this firm's web site. If for technical, or other reasons,my mail was undelivered my server would have informed me of such. I note that you are still excepting orders rather than accepting orders. And what is with the hardiness zone map? You have confused the colours - perhaps this is why you ignore orders from our region?
On May 2, 2008, Rhora's Nut Farm & Nursery responded with:
On May 3, 2008 2:28 PM, Rhora's Nut Farm & Nursery added: