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Comments regarding Lazy S'S Farm & Nursery

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536 positives
12 neutrals
14 negatives

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RatingAuthorContent
Positive ka2064
(3 reviews)
On May 14, 2013, ka2064 Druid Hills, GA wrote:

Lazy S's has an amazing inventory of plants! I don't know how they do it! This is my 3rd year ordering from them and I have never been less than thrilled with my plants! We built a new home on an "old" lot in an older neighborhood in Atlanta proper 5 years ago. Our so-called yard was full of debris from demo of the old house plus new construction junk which the backhoe operator covered with top soil (?) of suspect origin and just sort of graded over it all! Needless to say, every bed, border, bush and tree has been an adventure in clay + rocks, concrete etc. Aaaargh! Through it all: establishing beds/borders, planting and replanting and some down right neglect (broken ankle last spring), ALL my plants from Lazy S's have thrived!! That's saying something because the weather here, which is at best a challenge, has been crazy the past few years. I love exactly 1 local nursery and if they don't have it (besides the impulse must-haves), I order from Lazy. Gonna stop in when traveling through VA this summer :-)

Positive ninnyninny
(1 review)
On May 10, 2013, ninnyninny Seward, PA wrote:

I bought four trees that bees are supposed to love. The trees came to me in great condition, superbly packaged and as green and healthy as if they hadn't taken a trip! I received enough emails to let me know when they were arriving. Ordering was effortless and the name of their company still makes me grin. Good job everyone!

Positive iowateen
(1 review)
On May 10, 2013, iowateen Iowa City, IA wrote:

I ordered some plants that I couldn't find anywhere else, and they arrived in perfect condition--barely a leaf out of place. They look super healthy and gorgeous, and I can't wait to plant them in my garden.

The staff at the company were very helpful and friendly via email. If I can squeeze any more plants into my overflowing garden, I'll definitely order from Lazy S's again.

Positive Shirleyko
(2 reviews)
On May 9, 2013, Shirleyko Princeton, MO wrote:

The plants I ordered arrived today. The box was mashed and I was afraid of what I would find inside. To my surprise the plants were in great shape thanks to expert packaging. I do not think I have ever received plants so well packaged. This company obviously cares about their plants and their customers. The plants themselves were well rooted and branched nicely. They were fresh and not a broken twig in the bunch! Their website too is very well maintained and easy to use. Communication and customer service is excellent, too. I recommend them highly.

Positive novitiate
(1 review)
On May 9, 2013, novitiate Washington, DC wrote:

I ordered Geranium Rozanne from White Flower Farm and Lazy S'S Farm Nursery. The plants I received from Lazy S'S Farm Nursery were astoundingly superior. I had never ordered from this nursery before, but I will from now on. The plants arrived painstakingly and lovingly packed. The plants were full of health and vigor. They were well-developed, nearly 10 inches tall. I'm telling you, I have been gardening for nearly 2 decades, and I have NEVER received plants this healthy, this vigorous from ANY mail order nursery. In addition, Lazy S'S Farm included easy to understand plant care instructions. I also appreciate their website, which contains easy-to-follow planting instructions. I found their prices to be reasonable as well. All in all, a rewarding and totally positive experience!

Positive Gully
(14 reviews)
On May 8, 2013, Gully Ellicott City, MD wrote:

Wonderful experience! Plants arrived as scheduled. Nicely packed with not a leaf out of place. These plants radiated health and were quite large in size. This company will be at the top of my list when I next order plants.

Positive njjpl
(17 reviews)
On May 4, 2013, njjpl Pequannock, NJ wrote:

Good, healthy plants.
This company has one of the widest selections available.
When I have problems finding a plant that I need (want), this is my go to company.

Positive gardenerinct
(1 review)
On May 4, 2013, gardenerinct (Zone 6a) wrote:

I recently ordered several varieties of Aconitums (Monkshood) from Lazy S'S. This was my first order from them so I didn't know what to expect because ordering online is sometimes hit or miss. When I opened the box I was shocked by the size of the plants. All of the plants were in fantastic shape when they arrived! The plants were staked to prevent any breakage and all were nice and damp. Great value. Great experience.

Positive art33
(8 reviews)
On May 3, 2013, art33 Florissant, MO wrote:

My order from Lazy S'S Farm & Nursery was the first time I had ordered from them, but I can tell you for sure it won't be the last. I'm so happy with my plants, they're just beautiful! I've never seen such excellent packaging before; the plants arrived fresh looking and completely undamaged. I'm one happy customer and I highly recommend Lazy S'S Farm & Nursery to anyone who wants the best!

Positive vorlonken
(6 reviews)
On May 3, 2013, vorlonken Andover, CT wrote:

Lazy S's has absolutely the *best* packing and shipping that I have ever seen. For anyone that visits their web site and thinks that the plants or shipping are expensive, realize that you're going to get an excellent quality plant that was very carefully packed so it arrives at your house in good condition. And their selection is unparalleled.

Contrast this to a very old, very famous nursery from northeastern CT that I just received an order from. The Passiflora was *tiny* and the two Iochromas looked like they'd been grown under insufficient light and over-fertilized. Additionally, the plants were not securely packed. They arrived disheveled and I live 30 minutes (one shipping day) away!

Positive Bran
(1 review)
On Apr 30, 2013, Bran Fredericksburg, VA wrote:

Top-Notch Quality In All Aspects Of the Business!!!!!!!
Lazy S'S is exceptional. They keep in inventory plants that you can't easily find anywhere else. I ordered several difficult-to-find native butterfly plants. The plants are top quality. Some were received in a dormant state. It has been approximately 3 weeks since my plants arrived in perfect condition due to their careful packing prowess. I am happy to say that all 12 plants that I ordered are now out of dormancy and growing nicely. Great communications, perfect follow-through, excellent packing, and quality hard-to-find plants were my experience on this my first purchase from this company. The sample review provided on their website from 2008 is still valid for 2013. I will be a repeat customer!

Positive joraines
(1 review)
On Apr 25, 2013, joraines Inman, SC wrote:

I ordered four plants from Lazy S's earlier this spring that I cannot find from local nurseries, Bottlebrush Buckeye, Rodgersia, Turtlehead and Japanese Forest Grass. All arrived in great condition, were packaged well and were a good size to plant. They are all doing quite well so far and, as long as I have chosen good sites for them and provide the care they require, I am sure they will thrive. They have already grown within the few weeks I planted them.

In addition to the wonderful, healthy plants, I wrote to thank them and corresponded a few times with Debby and Pete Sheuchenko who provided links to the 'behind-the-scenes' of their packing and shipping process and were very gracious and kind to write back. I will definintely order from them again as my budget allows! A wonderful company to do business with and quite a pleasant transaction!

Positive plantnutz
(5 reviews)
On Apr 22, 2013, plantnutz Austell, GA (Zone 7a) wrote:

My first order with Lazy S and I am impressed. The plants were well prepared for shipment and arrived in perfect condition. I will definitely order again for things I cannot get locally.

Positive esanita
(6 reviews)
On Apr 18, 2013, esanita TYASKIN, MD (Zone 7a) wrote:

Posted on April 26, 2012, updated April 18, 2013
Large, healthy plants with superb packaging. This was my first time ordering from them -- I will certainly order from them again.


On April 18th, 2013, esanita added the following:

Great plants, great packaging.
Neutral RebotMcMahon
(1 review)
On Apr 17, 2013, RebotMcMahon New York, NY wrote:

Can anyone tell me if this nursery wild collects any of their plants? I am interested in buying from them but want to make sure they are not collecting plants from the wild. Especially Trillium and the like.

Thank you!


On Apr 17, 2013, Lazy S'S Farm & Nursery responded with:

"On Apr 21, 2013 9:09 PM, Lazy S'S Farm & Nursery responded with:

Actually the only person who can tell you with certainty where/how we get our plants is me, my husband or, of course, our staff! ALL of our plants are either propagated here or purchased from REGISTERED growers. We are a family run business with a small efficient staff but I can barely find time to dig in my garden much less dig plants from the wild. I can't even find time to get to the wild thanks to all of our customers who keep us very busy!! But thanks for allowing me to let you and anyone else who might have that question know.

Regards,
Debby Sheuchenko"


Positive maryhowardgist
(2 reviews)
On Apr 13, 2013, maryhowardgist Milton, FL wrote:

The plants arrived in excellent condition, and arrived promptly. I was especially pleased with the packing or lack of. There were no packing peanuts or soggy newspapers. Stakes, a plastic bag and rubberbands were the only packing and the plants were in excellent condition.

Positive janubailey
(1 review)
On Apr 12, 2013, janubailey MOSELEY, VA (Zone 7a) wrote:

Placed an order for plants and they were received promptly and in great shape. Packaging was well done, with double pots and clear plastic that was rubber-banded over the soil and between the pots. That worked perfectly to keep the soil and moss in place! I've ordered from other online companies and these by far arrived in the best shape and didn't seem disturbed at all by the shipper. Recommend them highly and can't wait to place another order!

Positive vinegar
(1 review)
On Apr 12, 2013, vinegar Charlotte, NC wrote:

this was my first time ordering from Lazy S'S Farm and the experience was better than expected. The perennials arrived the same week as Lazy S'S projected and in fantastic shape. Packaging of the plants was also superb. I will definitely order from Lazy S'S again!

Positive DahliaLady41
(2 reviews)
On Apr 12, 2013, DahliaLady41 Waynesboro, VA wrote:

My 11 plants are BEAUTIFUL! Very healthy looking and not at all stressed by the shipping process. The packaging kept them in pristine condition and was easy to unpack and care for. One plant, Elaeagnus prngens, looked fine, but was listed on the packing slip as being "lightly rooted." That day I received an e-mail from Lazy S'S with instructions for its special care, noting that it would put out more roots when the weather warms up. The personal care and attention from this company is amazing! And I love their selection. I can choose the exact cultivar I want - and that's what they ship me. Order from them - you will be pleased!

Positive jhushion
(2 reviews)
On Apr 12, 2013, jhushion Providence, RI (Zone 6b) wrote:

I have a Bach. of Science in Horticulture and order most of my plants online because I like unusual plants. I recently placed an order for over 35 plants of different varieties from Lazy S'S nursery and I couldn't possibly be happier or more impressed with the plant material they sent me and the way it was packed. They also went out of their way to accommodate my shipping schedule. If you haven't tried them before, now is a great time! You can be completely confident you will receive an order that makes you feel like it's Christmas morning, grinning from ear to ear. I will absolutely buy from here again, in fact they will be my first stop for any plant I'm looking for. Thanks again.

Positive Mid12nt
(9 reviews)
On Apr 6, 2013, Mid12nt Stone Mountain, GA wrote:

Posted on April 8, 2012, updated April 6, 2013
Posted on April 10, 2011, updated April 8, 2012
I order from a variety of companies, this year I decided to also order form Lazy S;s Farm & Nursery, very glad I did, because the plants I received were healthy, of a good size, and packed very carefully yet still easy to unpack. Definitely will buy from again!


On April 8th, 2012, Mid12nt added the following:

April 2012, just received my plants (2 passionflower vines & 2 chrysanthemums) and Lazy S's hands down has the best packaging,plants are very carefully packed yet at the same time are super easy to unpack. Plants as always are good sized and super healthy. I also like how I'm able to choose the week they ship my plants. A+ company!
On April 6th, 2013, Mid12nt added the following:

April 2013, another wonderful experience, plants arrived healthy and when expected. Always a pleasure to purchase from, amazing selection of plants.
Positive BrisbaneAnne
(21 reviews)
On Mar 27, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:

Posted on March 15, 2013, updated March 27, 2013
I wanted to write good review for this nursery because I really like their selection. I found several plants that I couldn't find anywhere else. I was disappointed by the size and the way the plants looked when they arrived last Fall, especially the 3 sedum makinoi 'Ogon'. I figure I will wait until Spring to see how they do. The 3 Sedum makinoi 'Ogon' died right away and never came back. It could be me, but I ordered close to 100 plants from 10 different nurseries last year for my new landscape, most of them are doing well and waking up to the warm weather. I am very hesitant to order from this place again.


On March 27th, 2013, BrisbaneAnne changed the rating from negative to positive and added the following:

I am very impressed with the integrity of this vendor. We've resolved the issue and if you're having trouble with plants upon arrival, it's important to let the vendor know right away so they can assist you.
On Mar 27, 2013, Lazy S'S Farm & Nursery responded with:

"On Mar 18, 2013 7:02 AM, Lazy S'S Farm & Nursery responded with:

If ANYONE ever gets plants from us that they're not pleased upon arrival, they just need to contact us. We say that inside the box lid, on statements, on the website. It doesn't happen often but damage can occur in shipment (especially to California and hot zone 10, whose state department of agriculture requires us to dip plants in chemicals to be sure we're not shipping Japanese Beetles grubs). That chemical makes plants exceptionally subject to heat damage in transit if the box is left sitting in the sun at any point on a loading dock, etc. That's why we don't ship to CA in the heat of summer. We guarantee that plants arrive in healthy, viable condition but need to know upon arrival. Months after the fact, it is difficult to determine what happened but I'm still willing to try. Please correspond with me."


Negative Zone8Carolyn
(1 review)
On Jan 6, 2013, Zone8Carolyn Opelika, AL wrote:

I just ordered 3 plants from Lazy S and was shocked to find that shipping and handling would be $21.30. They are in Virginia, and I am in Alabama. No other mail-order plant supplier charged that much for shipping and handling, even those in Maine. Let's hope that I am as pleased with the quality of the plants as many who have provided positive feedback have reported.


On Jan 6, 2013, Lazy S'S Farm & Nursery responded with:

"On Jan 7, 2013 5:44 PM, Lazy S'S Farm & Nursery responded with:

We actually post S&H before customer submits the order so I'm sorry if it was a surprise. A lengthy discussion of our S&H is here. http://www.lazyssfarm.com/Storefront/Shipping and Handling R...

Our shipping rates are EXACT USPS Priority Mail rates as figured live online by the USPS Online Calculatopr plus our modest handling cost.

We don't make a dime off shipping. It all goes, sadly, to the petroleum companies for overpriced gas. If there's a company in Maine sending 3 Quart plants (not bare root, not smaller plants that weigh less) by some Priority Method (so comparing apples to apples), I'd truly love to know how they're doing it!

Regards,
Debby Sheuchenko

PS If you're not happy, I'd be more than willing to issue a refund in full so you can order from Maine.

"


Positive PeggySchochet
(2 reviews)
On Jan 2, 2013, PeggySchochet Marshall, VA wrote:

Recently had a bad experience with a new mail order co. And it reminded me to pass the word on about one of the best, Lazy S'S. They have an incredible selection, good quality plants and they arrive well packed and in good condition. I've used them a few times already and will be using them again this spring. Don't be afraid to given them try. I'm a master gardener and have worked in the industry on Long Island, I know healthy plants when I see them! Peggy Schochet

Positive jn155
(1 review)
On Nov 1, 2012, jn155 Atlanta, GA (Zone 8a) wrote:

Beautiful plants, even as they are going dormant. Great packaging - no peanuts or shreds! Arrived on schedule. Interaction with nursery very friendly.

Positive SuzanneA
(1 review)
On Oct 24, 2012, SuzanneA Seattle, WA wrote:

This Fall I ordered from 4 different plant mail order companies. By far and away, Lazy S was the superior supplier. They had the greatest variety of the specialty plants I wanted. They were the best at communicating the order process. They shipped the fastest (I'm sorry that I'm still waiting for my plants from another supplier though it's been 2 months since I placed the order! -- It's going to freeze soon!). AND most important of all the plants arrived in perfect condition. After getting used the tiny, scrawny little things that I usually get via mail order, I was thrilled with the health and size of the plants from Lazy S. I will definitely be ordering from this company again!

Positive Clary
(1 review)
On Sep 10, 2012, Clary Lewisburg, PA (Zone 6b) wrote:

I have ordered from Lazy S several times between 2010 and 2012. The reason I purchase from them is primarily the WIDE variety of plants they have. I can usually order all the diverse plants I want from them in a single order, saving shipping and hassle. The communication is good and they have accommodated a few requests regarding form (such as single leader versus branching at the base of a shrub). The plants have all been healthy and have all survived. One thing I've noticed with the Lazy S plants is that they do not seem to go into shock after planting; this is something I would expect from a big box store, where the plants are basically rooted in mulch and fed constantly, but I've had this problem with a few online nurseries as well. Nothing worse than fretting over a new plant while you watch your purchase price and shipping cost wither before your eyes! I've patronized Lazy S more frequently recently because of the variety and quality of the plants. I used to shop around for price and plant size, but gardening should be fun, not stressful. Lazy S is my first choice for online purchases.

Positive BarbaraP1700
(1 review)
On Sep 1, 2012, BarbaraP1700 wrote:

Received my order a couple of days ago and I was thrilled with the product. The plants were beautiful and healthy. It was obvious that the company is concerned about their shipments because of the protective way that each plant was wrapped. I have ordered from several dozen companies over the years but have never seen this kind of care and service. Not one leaf on any of the plants was bent or damaged. Will not hesitate to order again, and...the highest compliment...I will refer Lazy S'S Farm & Nursery to my gardening friends. BarbaraP1700

Positive seaotter301
(1 review)
On Aug 25, 2012, seaotter301 Elmhurst, IL (Zone 5a) wrote:

I received my order yesterday. All I can say is WOW!!!!! I've ordered from about 10 places over the last couple of years and although the plants were always good - I CAN'T EVEN BEGIN TO TELL YOU WHAT A JOY YOUR DELIVERY WAS. I find nothing more frustrating than getting new plants/flowers, etc. and literally having to FIGHT to get to the plant and to open it to get it acclimated to our area as quickly as possible. In other words, your plants arrived in phenomenal packaging which allowed for perfect preservation and safe travel of the plants but didn't send me to the looney bin trying to open it! This may sound silly to some, but from previous suppliers, I've gotten so frustrated that it pretty much took all the fun out of getting my new stuff.

Needless to say, Lazy S'S has become my go to supplier!

They also really go out of their way to keep you informed as to shipping, care for plants upon arrival, guarantee, etc.

A PLEASURE TO DO BUSINESS WITH!!!! AND EXTREMELY PROFESSIONAL.

I couldn't be happier.

Positive jackthompson
(2 reviews)
On Aug 24, 2012, jackthompson Buffalo, NY (Zone 5b) wrote:

Plants arrived well packed and in excellent condition. Plants were good sized with excellent foliage!!

Positive treeguy91
(1 review)
On Aug 11, 2012, treeguy91 Jackson, MO wrote:

Ordered a Trochodendron aralioides. The plant they sent me was in great shape. Well branched, well rooted, proportional, minimaly stressed. The packaging was excellent. Can't wait to order from them again

Positive windrhythms
(2 reviews)
On Aug 10, 2012, windrhythms Columbia, MD (Zone 7a) wrote:

This nursery is an absolute treasure, both for the plant selection available and for the care that goes into making sure that the customer's experience is a good one. I was ordering three plants of a hard-to-find Belamcanda, and even before I submitted the order, the website had made it clear that these plants have a somewhat unusual root structure and do not fill their pots with roots to the extent that many plants do, and then asked for confirmation that I still wished to order them! The packing job was like nothing that I had even seen before--each plant double-potted with a layer of peat moss and packed in its own box, then all three boxes securely fastened together to make a package that got through the USPS without so much as a dented corner! The plants were healthy and in bud, and one of them had begun to bloom by the next morning. I've never had a mail-order experience like this before, and I will continue to look to LazyS's Farm as my go-to source of happy and healthy plants.

I must add that this was actually my second time ordering from this nursery. In the spring I had ordered some white turtleheads for my shady butterfly garden, and when the ship date was near, Debbie notified me that she would like to hold them for an extra two weeks because the root development wasn't as far along as it should have been, and she didn't want to ship anything that wasn't ready. Two weeks later, she again emailed me and said that the plants were still not as robust as she would like and gave me the option of canceling the order if I didn't feel that I could wait for another couple of weeks, saying that she couldn't guarantee that they would be ready even then. We both agreed that a canceIlation was probably the best thing to do since I wanted to get them planted in time to bloom this year. I didn't get my turtleheads, but I was so impressed by the commitment to quality and business integrity, that I didn't hesitate to turn to LazyS's again when I was looking for my blackberry lilies.



Positive Cotesa
(3 reviews)
On Aug 9, 2012, Cotesa Reisterstown, MD wrote:

Posted on May 14, 2010, updated August 9, 2012
The only retail store in our area (Baltimore, MD) was having difficulty locating any Spigelia marilandica. And so to the web.
Several other mail order nurseries were unable to supply the plant for one reason or another. S'S Farm & Nursery said they had'm & I quickely ordered a half dozen.
They took a couple of days to arrive, but appeared to have been potted that morning.
Several of the beautiful, healthy plants were blooming. This is not the first extra-special experience I've had with S'S. The nursery is super reliable in every way. Thank you!


On August 9th, 2012, Cotesa added the following:

Just received two Passaflora lutea. As usual, the crew did a super job packing. The plants look healthy & vigorous. Right now they're acclimating and in a couple more days they'll be headed for the ground.
Cotesa
Positive ldevillez
(1 review)
On Jul 27, 2012, ldevillez Evanston, IN wrote:

I received my plants in this hot, humid and drought ridden summer and they were in perfect condition. I received an email to confirm the status and condition of my plants and they were most cordial. I will order from this company again and again.

Positive flucojill
(1 review)
On Jul 26, 2012, flucojill KENTS STORE, VA wrote:

What an extensive list of plants! I can always find what I'm looking for when I can't find it anywhere else and usually at a better price. And often find a different cultivar that sounds better than what I was originally in search of. Plants are consistently well grown and healthy. Perfectly packed...some growers on eBay should take lessons from Lazy S's!!!

Positive photochic21
(1 review)
On Jul 26, 2012, photochic21 Wading River, NY wrote:

I have received two large plant orders from this company and highly recommend their plants. I have ordered from over 14 different places (online) and they go above and beyond to ensure safe and successful delivery. The time and care that their staff puts into packing each plant is amazing! We have been experiencing an extreme heat wave and my plants still arrived in perfect condition. I also love the quick and accurate communication from the company after placing the order, when it ships and after you receive them. Excellent place to order...highly recommended!!!!

Positive medusssa
(1 review)
On Jul 25, 2012, medusssa Hightsville, NC wrote:

Just received 2 Euscaphis Japonica (Sweetheart Trees) and a Jasminum x Stephanense. Sweetheart Trees are pretty much impossible to find, and Lazy S's Farm has just provided me with two! All items were sized as specified, extremely well-packed, moist and all had new growth. Prices were resonable for plant sizes, and acclimation instructions were excellent! I was notified to expect package, and items came quickly. A very pleasurable experience!

Positive hhyeli
(1 review)
On Jul 24, 2012, hhyeli Williamsburg, VA wrote:

A few weeks ago I ordered a weigela florida variegata. It arrived in PERFECT shape. It was expertly and securely boxed (love the stakes), and it didn't look as if it had left the garden. The plant is thriving. I'm looking forward to getting more plants from them in the future.



Negative tara_md
(1 review)
On Jul 18, 2012, tara_md Naval Academy, MD wrote:

Ordered 6 plants from Lazy S's. Shipment was delayed about a month from original target date but they did a good job of communicating that with regular emails. One of my plants died almost immediately. A second one died in under 2 months. I contacted the company to confirm the policy / guarantee on their plants. I received a prompt but somewhat rude reply that they do not replace plants and I should have taken time to read the policy before I ordered.

I ordered from 2 other companies this year, along with my local nursery, and had about a 99% success rate with the other 100+ plants I planted this year. I understand that there are other factors that can impact plants but Iím still not going to be happy if 1/3 of my plants from one company die almost immediately. I will be taking my business elsewhere next year.


On Jul 18, 2012, Lazy S'S Farm & Nursery responded with:

"On Jul 20, 2012 9:09 AM, Lazy S'S Farm & Nursery responded with:

This was my exact reply to her requests for replacements. I'm sorry it it seemed rude although I'm now sure how else I might have phrased it:

Dear Tara,

Because places like Lowes and Home Depot replace plants as part of a marketing strategy called a Loss Leader, people often have come to expect open ended plant replacement but the majority of the online vendors (Plant Delights, Forest Farm, Niche, Crownsville, Arrowhead, to name a few well known vendors) have the same guarantee we do --

That plants are true to name and arrive undamaged and viable.

The February 2008 Issue of Garden Gate Magazine actually addressed the issue of plant guarantees directly in an article entitled "The Best and Worst Mail Order Nurseries" written by Dave Whitinger of famed 'Dave's Garden':
"Check guarantees, substitutions and refunds. Make sure that the company guarantees the plant to be true to name as well as healthy and viable when it arrives. Nurseries can't be responsible for the health of the plant once it's in your care. But if there are problems within the first 48 hours, most companies will work with you to correct the problem."

Dave Whitinger

This is a link to our Guarantee which is posted on our Storefront page, on the bottom of statements with mails and with the shipment and on a 2"x3" label inside the box lid.

Once plants are in the ground, unfortunately there are factors that can occur (pest, dogs, even male cats, vole, moles, cutworms, etc.) that can bring about the demise of a plant that have nothing to do with arrival condition. A dog wetting on a plant for example (or even a male cat spraying it) can bring about quick browning of leaves.

If you want to send me more specific information, especially pictures, I might be able to help you figure out what's happening. How you are watering and how often, what kind of fertilizer you're using, soil pH and drainage. That sort of information.

With regards,
Debby Sheuchenko
********************
Additional Note Here: We go out of our way to make our Guarantee known up front and go so far as to put a statement above the Submit button which states that in submitting the order, the customer agrees that they have read our policies and agree with them. Our policy is inline with those of most online vendors."


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