On Aug 16, 2012, StudentGardener Montclair, NJ wrote:
Almost Eden Plants has gained another loyal customer for as long as they are in business! This was my first time ordering from Almost Eden. I called prior to placing my order online and spoke with Mr. John McMillian. Mr. McMillian was kind enough to personally measure the plants I had wanted to order and answered a bunch of questions that I had about them. He was professional, friendly, and very knowledgeable. I purchased three various Euphorbia milii: one 6" Bicolor, one 2.25" Red, and one 2.25" Improved Yellow Crown of Thorns. I received informative emails during the various stages of my order: acknowledgment of order, shipping preparation, shipment notification, and plants care instructions a few days before the delivery of my plants. As promised, my plants arrived within 3 days in a huge, well-packaged box. Almost Eden spared no expense in protecting these plants. Only two leaves were bruised; everything else was great. Both of the 2.25" C.O.T. were at least 8 inches above the soil line, very healthy. Their shipping cost is a tad higher than the other mail order places, but they aren't using USPS free shipping materials. Their shipping materials are designed for shipping plants. Their dedication and professionalism have exceeded my expectation. This, by far, is the best mail order experience I have ever had. I highly recommend ordering from Almost Eden.
On Jul 26, 2012, jaimelemon St. Louis, MO (Zone 6a) wrote:
I ordered a Coffee plant and a Camellia plant as a gift for my cousin's wedding/new home. Since she lives in another state, I haven't yet seen (a picture of) them, but she said they arrived nice and healthy, expertly packaged. They even sent care instructions. Ordering from them was very easy, and they were very patient with me as I kept changing my shipping date. I will definitely keep them in mind for future orders. :)
On Jul 2, 2012, MTVineman Helena, MT (Zone 5a) wrote:
These folks really have it together and their plants are superb. It was an absolute pleasure doing business with them in every way. I placed my order online and by the next day there was a response from the owner or one of the owners, John. I think this is a family business if my research is correct and these folks sure know what they are doing. The plants I ordered arrived in a very short time, which was quite nice as most other mail order companies I have used take a while. The plants themselves were and are beautiful, good sized specimens and were exactly what I was hoping for. Their shipping method is fabulous. There is no way anything could get damaged etc. with the way these folks pack the plants, shrubs and trees. I bought a number of plants, trees and shrubs and all are beautiful and healthy and growing like mad. I'm particularly happy with the Sassafras Tree I ordered. What a beautiful specimen of this tree! It is growing wonderfully here and I think it's going to do quit well despite people telling me it won't grow in this zone. Hah! What do they know? Not much, apparently. I'm always pushing the boundaries when it comes to hardiness. I've got things growing here in Montana that people would never believe, but they have to, because they are growing in my yard and doing great! Thanks so much to Almost Eden for providing me with some of those plants and answering every question I had with an immediate response. Thanks to Almost Eden, I have acquired some very hard to find plants and in the process have become a loyal customer! Can't say enough good about these folks. I'll be ordering again soon!
- BJM aka MTVineman in beautiful, historic Helena, Montana.
On Jun 27, 2012, silkroad Lady's Island, SC (Zone 9a) wrote:
I wish I lived next door to Almost Eden. I've never dealt with a company as friendly and as helpful as they are. Additionally, they have plants that normally can't be found elsewhere. With every order I receive, I am again delighted with the size and health of the plants.
On second thought, living next door would probably reduce me to penury. .
I ordered some flowers for a recipient in Louisiana. She was very happy with them, couldn't get over how carefully they were packaged and how big they were. Last I checked, they were growing well in the ground. Because she was so pleased, she placed an order of her own.
On May 10, 2012, Desertdenial5 Tolleson, AZ (Zone 9a) wrote:
Posted on August 8, 2007, updated May 10, 2012
I am very happy with my order from this company. The plants I received were a good size and the way they were packed was amazing. This company went out of their way to make sure my plants arrived in perfect condition. They will be receiving more orders from me in the future!!
On May 10th, 2012, Desertdenial5 added the following:
I placed another order and it arrived in perfect condition. I cannot say enough about how wonder this company is.
I just received my first order and I am in aw. The plants were so well packed there was not one lost leaf. They were as healthy as is I had just dug them up myself that day. I am extremely please with the quality of their plants. I hope that I can do them the justice they deserve. ( I hope that my brown thumb does not hurt them.) Thanks so much!!!
On May 3, 2012, jothibeau PRAIRIEVILLE, LA (Zone 9a) wrote:
I've purchased from 3 different online companies over the past 6 months. All of my experiences have been positive (much thanks to The Garden Watchdog). The excellent packaging, timely updates on order status and, of course, the very healthy plants, provided by Almost Eden prompted me to log in to post this rating.
I have to say that this company has most likely the best packing of plants that I have seen to date. I ordered several Turk's Cap plants in the fall of 2011, and they are all coming up and sprouting. They probably do not need my rating since they have so many positive ratings already, but, I was so pleased with my order that I had to say so.
I placed my second order for more plants this week because I find that when you find a quality place and they send quality and healthy plants, it makes a world of difference when you make your payment to them.. it makes it all worth while.
Just received my first order from this company and it won't be the last.I made the purchase based upon the rave reviews given by fellows gardeners on DG.The plants were well rooted and fairly large size.Shipping was very reasonable.The company e-mailed me because I forgot to put a shipping date on my order.I consider that great customer service.Well worth doing business.Thanks DG for the great services you provide.
I am an avid plant hobbyist who has been mail-ordering plants for thirty years. I am exceptionally satisfied placing and receiving orders from AlmostEdenPlants.com. I'm impressed by their extensive listing of rare and traditional tropical and indoor houseplants, such as Oleanders, Crown of Thorns, Ixoras, and Clerodendrums. The plant offerings are extensive and are well described with beautiful photos. When I unpack Almost Eden shipments, I am left breathless with the size, health, beauty, and elegance of the plants. The plants have full healthy growth, strong roots, and are meticulously packaged to arrive in perfect condition. At AlmostEdenPlants.com, I receive excellent personable customer service and traditional Southern hospitality. I highly recommend AlmostEdenPlants.com to beginning and highly experienced gardeners alike. And to those hard-to-impress seasoned gardeners, I must say that AlmostEdenPlants.com is truly a new adventure in gardening. Plant enthusiasts will come to understand why this franchise is called "Almost Eden Plants": Receiving an order of plants from them is truly paradise!
All on-line plant purchases I make in the future will be done from this company. The plants are very healthy, very well packed and delivered in a timely manner with reasonable shipping rates. The feature I like the most about this company is the option of choosing the size of the plant you are ordering which are priced accordingly. Fantastic customer service and communication. Ordering plants from Almost Eden is a decision you will not regret.
On Feb 29, 2012, CarolinaGrower Fuquay-Varina, NC wrote:
Posted on February 29, 2012, updated February 29, 2012
WOW!! I just received my first order from Almost Eden, and all I can say is WOW!! I always do a "test order" to determine the value and experience, and I will DEFINITELY be ordering again, and go to Almost Eden first to see if they have what I want before checking something else. I will be happy to pay more if that is the case just to do business with them. The plant (Giant White Bird of Paradise 4" Pot) was MUCH larger than expected, and VERY well packed. The shipping was extremely fast, and any e-mail correspondence was fast and polite. The plant was so large and healthy, I am going to need to get a bigger pot than I expected, which makes me VERY happy! I will go out of my way to recommend Almost Eden.
On February 29th, 2012, CarolinaGrower added the following:
I just realized my post made them seem more expensive. They are NOT more expensive than others I have checked, and the cost of shipping was very fair. I feel I got more for my money with Almost Eden.
On Feb 17, 2012, lajaw Fulbright, TX (Zone 7b) wrote:
Plants shipped when requested. Plants were beautiful and well packed. Nothing but praise so far. And the fellow I talked to on the phone was very pleasant and knowledgeable. I won't hesitate to order again.
Posted on May 19, 2010, updated February 8, 2012
I purchased 4 plants. They were packaged better than any company I have delt with. I received them very quickly.
The plants were rooted and in perfect condition. (The temp. was about 90).
I will check this company first to see if they have the plant(s) I want to purchase.
The communication was very good. I love this company.
On February 8th, 2012, debbietex added the following:
I just received 4 more plants from this company. I have never seen a company package plants so well. I have never had a problem with their plants. They all have thrived.
Before I ever purchase an online live plant, I check to see if Almost Eden has it. THIS IS THE BEST COMPANY EVER!!!
On Feb 5, 2012, mmercedes Houtzdale, PA (Zone 5a) wrote:
Wow, what a delight!. I haven't experienced anything like this in decades! Old-fashioned, friendly, thorough and PERSONALIZED customer service.
Just placed my first order ($130) with this company for spring 2012 plants and bulbs. An hour later I wanted to make a change, so I sent an email to customer service. I received an almost instant response that was polite, helpful and incredibly accommodating. I was provided with the shipping date and this company even offered to monitor my weather situation before shipping my plants. This is an unheard of level of exceptional service. What a rare surprise.
The plants prices are right. And I have no doubt that this company would bend over backwards in the unlikely event that there was a problem with an order. I look forward to placing many future orders with Almost Eden.
Will re-post here after the plants arrive this Spring. Highly recommend this wonderful company at this point.
On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:
Two words Simply Awesome !! I love their plant selection , I love their customer service I love their prices . I have so many plants in my garden from them I cant even name them all . My only qualm is you have to order early in the season , if you do not the plant you want may be gone .
On Aug 27, 2011, LoveForests Clearwater, FL (Zone 10a) wrote:
My first time ordering from this nursery. I ordered two Pentas plants. This nursery does the most amazing and wonderful packing and packaging of the plants. The plants & soil are so secured in the box to keep them from moving around too much.
The plants arrived perfectly healthy, alive, green and perky. Not a single leaf or stem fell off, the plants were alive and beautiful, even with my area being in high temperatures.
I love this nursery :]
On Aug 17, 2011, Lad58 Washington, LA (Zone 8b) wrote:
I know its the middle of summer in south louisiana, and i know it isn't the time to plant a tree, but i have been looking for a camphor tree for a while. At first they said they didn't have any until the spring so to check back then which i said ok. about 15 minutes later they called me back and said they found a nice one and the only one they had left, I said send it. I had it by the next day, I will keep it in a pot until time to plant. Very nice people to order from
I ordered four trees from Almost Eden after reading about them on Dave's Garden. I was so glad I had found out about the Watchdog right before I ordered because the company I was initially going to order from received very poor reviews.
John was extremely helpful - giving me planting tips and reducing my shipping charge and shipping three orders together that I had place separately.
My trees arrived in two days, well packaged very well, and look healthy and happy! I'm looking forward to getting them planted.
I look forward to ordering from Almost Eden again - they were a pleasure to work with!
Ordered Zephrine Drouhin Roses; plants as described. Nice packaging. Had to wait a week for shipment due to owner vacation, but that was OK. Asked for a shipment tracking number, but none was provided. Plants were however shipped immediately and quickly after owner's return. Excellent packaging and plant quality. Recommended & will use again.
On Jul 8, 2011, curlyjoe1967 Marshfield, WI wrote:
ALMOST EDEN HAS THE BEST PACKAGING I HAVE EVER SEEN. THERE WAS NOT ONE SPECK OF STRAY DIRT OR BROKEN LEAVES IN THE BOX. OH YAH, THE PLANTS LOOKED GREAT TOO. I ALSO RECIEVED SOME VERY DETAILED CARE INSTRUCTIONS IN E-MAILS , AFTER I HAD ORDERED. I WILL ABSOLUTELY ORDER FROM THEM AGAIN.
On Jul 3, 2011, islandgirl37 Marathon, FL (Zone 11) wrote:
I ordered some Osmanthus plants and they were very nice. Nice size, healthy and shipped in the pot which I really liked. I also wanted to order a Jasmine Duke from them and they sent me photos via email of the actual plant. It was large and healthy when I received it.( All of the plants I ordered were in 1 gallon pots.) Packaging was nice, the plants looked like I had gone to a nursery and picked them up. Nice that they ship in pot so roots aren't disturbed and you don't have to pot them up as soon as they arrive.
Shipping is a little slow. Plan to wait about a week to ship plus the time for them to get to you.
Prices are fair, shipping prices fair, healthy plants. I would not hesitate to purchase from them again.
I ordered three white turk's cap plants from Almost Eden. I can't believe how quickly they arrived and how sturdy and healthy-looking they were--as if I had just bought them myself at a nursery. Fantastic packing job that kept the plants moist and protected from jolts and jars. Great communication from the company. Great price for the plants and shipping, too.
On Jun 17, 2011, claudosu Oklahoma City, OK wrote:
A friend ordered a couple of plumeries for my birthday. The ones he selected were apparently too young, so instead they substituted for different varieties of plumeria (which I actually liked better) at no extra cost. When I received the plumerias I was amazed at how big and healthy they were. They even had buds on it! While I was expecting a leafless stump in some dirt I got big blooming plumies; needless to say I placed another order with them (an epiphyllum, hoyas, and other goodies). Can't wait for them to come in! (also they are quick, ordered on a wednesday and they will ship next Monday).
Ordered a variety of plants. They were delivered quickly and were packed beautifully -- no transportation damage at all. The plants look wonderfully healthy. I'm trying some plants I've never heard of before -- including Musical Notes clerodendrum and White Rose of Montana. Can't wait to see how they look in my garden!
I just received my second order from AlmostEden and am absolutely blown away with their service. My Mexican Turk's Cap arrived so quickly and healthy looking - even a bud on one of them! Almost 2 years ago I ordered a Red Cascade miniature rose from them which also arrived promptly and is now absolutely beautiful and full of blooms.
The care with which they package the plants, speed of delivery and information supplied are what makes this company a Number 1 winner in my book!
I purchased a coral vine and a Mexican flame vine from Almost Eden and couldn't wait to get them. I was thrilled at how beautiful they were upon opening the package! I was a bit worried what they would look like since it is quite hot here in June, but with the well done packaging you would have never known these plants had been in the mail system for several days!! They were green and healthy and good sized plants for the size pots I ordered. Communication was excellent as well.
I will definitely order from them again. I am so happy...especially since I couldn't find these plants anywhere locally!
At first I was a little concerned when I had not received my plant. Little did I know they usually ship a week after the order. Immediately after I purchased my camilla sinensis tea plant I received an email confirmation of my order. A week later I received a very detailed email that my plant had shipped and information pertaining to the shipping and packaging protocol / process that they were to use and why. They also gave some general advice on how to best care for my plant upon it's arrival. It is clear that Almost Eden cares a great deal about the quality and longevity of their plants as well as costumer satisfaction.
The plant arrived here quickly and in pristine condition. It must have taken twenty minutes alone simply to package it. I have never seen such an intricate and well-done packaging job. The attention to details and the needs of the plant was amazing. My tea plant was healthy and whole as if it had never even been shipped a couple hundred miles. Absolutely wonderful quality. I will be ordering from Almost Eden again and strongly recommend it.
As an avid gardener, I have ordered from numerous companies to get what I want. This was my first purchase from Almost Eden, but will definitely NOT be my last. My plants arrived quickly, well packaged and very healthy. John has been amazing in communications back and forth. Shipping was extremely reasonable. What was not to love? I let John know that I was getting Camellia sinensis for my budding, 9 year old son who loves growing all ready Ė he provided some awesome info back for my sonís benefit. These folks are everything a business should be and folks I intend to continue to do business with from now on!
On May 23, 2011, Pepper88 Granite Falls, MN wrote:
Posted on May 3, 2010, updated May 23, 2011
Within the past month I ordered from Almost Eden and I was very happy with the plants, and the customer service was EXCELLENT. The plants arrived in good condition and I was pleased with how large the plants were, too, especially for the price. I will definitely purchase from them again.
On May 23rd, 2011, Pepper88 added the following:
The customer service at Almost Eden is 5 STARS! I placed another order with them last week and had forgotten that it takes an additional week before shipping. However, when I mentioned to John that the order included a gift for a friend's birthday, he took the trouble to ship me the plants the next day!!! Not only that, but the plants themselves are beautiful! My order included a yellow jasmine, Ixora 'Maui Red', allamanda, 'black' Hoya and a plumeria. Don't hesitate to place an order with Almost Eden. Their customer service is the best and their plants are gorgeous!
On May 6, 2011, petalpusheroh Cincinnati, OH wrote:
I am disappointed. Ordered 2 Issai Japanese Beautyberry bushes last Sept & got them in then to get established. One is thriving & one is dead. Almost Eden sticks by a 10 day guarantee with no exceptions. John there said they'd hate to lose a customer over this. I told him there are too many other outlets who stand by their products for a year, & they had lost this customer.
I got a beautiful carefree beauty rose plant with a lovely bloom. Very healthy plant. Packed well and shipped so quickly. John was wonderful and called me to make sure I didn't have any problems with completing the order. I will certainly do more business with them with complete confidence.