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On Dec 2, 2009, gardadore Saylorsburg, PA (Zone 6a) wrote:
Underwood carried a tomato variety I had been looking (Ernie's Plump) but couldn't find on many of the other well known heritage tomato sites. I placed the order and added a couple of others to make the reasonable shipping cost more worthwhile. The seeds arrived within a few days. Can't ask for better than that! Great service!!
On Mar 28, 2009, Splintergroupie Stevensville, MT wrote:
Very impressive. My order arrived just three days after i ordered online. All the seeds i ordered were there; nothing backordered or forgotten. I will definitely order again..
On Feb 1, 2009, Spookycharles Langley, WA (Zone 8b) wrote:
Underwood Gardens has a fantastic collection of very hard to find heirloom varities. They sent a good quantity of seed and the order arrived extremely quickly - it was likely the quickest delivery I've ever had on a seed order. I definitely plan to order from them again in the near future.
Having moved to a new house where the garden was an utter wasteland, I was looking for a good source of native and heirloom seeds. I was delighted to find Underwood Gardens. Their website is informative and descriptive, my seeds arrived with reasonable promptness, everything was well labeled with cultivation guidelines, and the germination rate is well above average. Not only was I delighted with them, but my friends have regularly asked me where I was able to find several of the variants I'm growing. I think I've made a couple other converts too.
My Mom introduced me to Underwood Gardens and knowing about them has been HIGHLY rewarding! I wouldn't buy my heirlooms from anyplace else! They are true gardeners, interested in making the world a better and more beautiful place one garden at a time. Their staff is EXCELLENT! I have had some trouble with their website, and that's technology for you... the people at this service-minded company go out of their way to accomodate any problems created by technology. OUTSTANDING!
I live in a condo surrounded by shared common ground and very limited individual space. Due to the minimal amount of personal ground, how I chose to use mine has become a very slow, decisive process.
When I received the Underwood Gardens catalogue and an assortment of bulbs as a gift I had no idea what a wonderful gift it would become. The vibrant, almost flamboyant blossums had neighbors thanking me for the Spring show of color. Neighbors who had passed for nearly 15 years without a nod now stopped and discussed flowers.
What a treat!! To discuss flowers! To discuss salvaging heirloom plants! To share a season, and memory of other times and other flowers. I have never had such a wonderful gift and I thank you for your part in it.
I love Underwood Gardens! I get to feel like a luddite, growing the best of what my forebears grew, without the pain of having to smash industrial equipment with sledgehammers. Seriously, I can't think of a more thoughtful, concise catalog of hard to find, desirable, food and flower crops. Their service is excellent, and if I have questions, I feel like I'm asking the person who has watched to seed grow. If I had to order from just one catalog, this would be it.
I have bought my heirloom tomatoes, peppers and other plants and products from Underwood Gardens for years and have always had class A++ service. I feel that the criticism of Underwood Gardens' web page was unfair. Many companies do a great deal of online business in an extermly hostile virtual world. I don't like big brother either but online security is of utmost importance. If a site is difficult to work with, email the company and they are more that willing to fix a problem, especially Underwood Gardens. Positive input is always better. Good manners, ethics and respect on the internet is one of the things that is missing, therefore the need for security.
I have been a satisfied customer for many years, and am pleased that they are finally getting the recognition they deserve - just voted one of the top seed companies in Mother Earth News. Great products and great customer service. A pleasure to do business with. Keep up the good work!
On Nov 30, 2005, Pony_Rose Rolling Meadows, IL wrote:
I am very impressed with the quality and variety of seeds offered by Underwood.
Their customer service is "above and beyond" anyone else from whom I've ordered. They are always available to answer questions and offer support, and this is the first seed company with whom I've worked that actually encourages its customers to save and share seed!
I am also impressed by Underwood Gardens' commitment to biodiversity and the preservation of heirloom and open-pollinated seed.
On Apr 13, 2005, PurplePansies Deal, NJ (Zone 7a) wrote:
I like Underwood gardens mainly for their superb selection of seeds their prices are expensive.... more expensive than most but for something rare or old or sought after this is a pretty darn good place.... I ordered rare old fashioned fragrant heliotrope - among other things.... from them and this is a VERY HARD TO FIND variety..... expensive $4.00 BUCKS! but probably worth it.... As per mes negative rating regarding underwood requiring a password to order this seems to be standard routine at as mes put it "most online vendors" it is partially for security so others cannot log into your account and steal information.... A good albeit expensive company .... shipping was fairly timely.... not the best but reasonable.... shipping expense average..... If only they could lower their prices..... :)
On Sep 20, 2003, mominem Ashton, IL (Zone 5a) wrote:
I started a seed order online, but the screen froze up on my computer and I couldn't complete the order. Underwood Gardens called me at home to complete the order, and then it arrived in just a couple of days. Wow! I was impressed with such excellent customer service. I have ordered from them before with good germination rates on the seeds.
On Aug 30, 2003, kennyr Saugus, MA (Zone 6a) wrote:
Because I was concerned in losing a very unusual shallot, I decided to send some of my 'heirloom' shallots to Underwood as a test for a new future offering. Last fall, I sent them some of these shallot bulblet clusters to test and I have followed up several times with events that relate to their propigation, seeding, and harvesting times. I am in hopes that they will offer these to anyone who wants to grow a unique shallot not usually found anywhere else. To date, I have sucessfully grown these for several years as they are quite hardy even in New England, and survive over very cold winters. My dad had planted these more than 30 years ago (don't know where he found them) and I can only say that a cousin also has these growing in her back yard and didn't know what they were until I told her.
Underwoods' owner was please at my sending them these shallots for evaluation and offered me some free seeds to cover my expenses which was very nice of them. Right now, I estimate that if all the shallots I sent them have produced babies, they should have a nice batch of sets to offer a few people next year.
I ordered some hard-to-find heirloom melon seeds that I had previously ordered elsewhere but were temporarily out of stock, and I was worried I wouldn't be able to plant them early enough. I received them in record time, beautifully packaged. This is a great company!
Everything I've ordered from Underwood has been beautifully (and correctly) labelled and packaged, sent quickly and often sent with a handwritten note from the person who packed the seed. The first time I ordered, I think the total came to about $85...a lot of seeds, and no two packages alike. The plants that grew out of those seeds were utterly fantastic.
The catalog selections were tasty and unusual, the seeds had 95% germination or better, and the new varieties lived up to the catalog descriptions. Excellent, caring company.
