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|On Dec 15, 2015, rdtjr05 Franklin, TN wrote:
Posted on May 27, 2015, updated December 15, 2015
On December 15th, 2015, rdtjr05 added the following:
Followed up with a fall order of a pink flowered Halesia and a gold leaved wafer ash. I had a concern with the Halesia and contacted them. Within a day the actual person who picked the tree for me called me and we had an informative conversation which laid my concern to rest. Excellent customer service.
|On May 29, 2015, Canarykeeper Menlo, IA wrote:
Posted on May 15, 2015, updated May 29, 2015
On May 29th, 2015, Canarykeeper changed the rating from negative to positive and added the following:
The company sent me a new lemon lace vine, free of charge. Because they went above and beyond to make me happy, they deserve a positive rating.
|On May 18, 2015, lucuba wrote:
I have ordered 12 Thujas Green Giant from them to be shipped to Canada. I have build a new house and urgently need fast-growing evergreens for a privacy. There are no Green Giant thujas in Canada for sale, for some reason. They prepared the international Phyto certificate for me.
|On May 11, 2015, donnamack Elgin, IL (Zone 5a) wrote:
Posted on June 9, 2012, updated May 11, 2015
On April 23rd, 2012, DonnaMack added the following:
I am writing to record the excellent experience I had with Forest Farm (again). I have ordered mostly superb shrubs from them over the years, anything from a five gallon cotinus Grace to tube President Lincoln lilacs, and I have been uniformly happy. This year, because I was moving, I wanted a lot of perennials. The company from which I had previously ordered experienced a significant down grade in product with a sharp increase in price. Since their inferior plants were much more expensive, I decided to turn to Forest Farm.
I am very happy that I did. I ordered two ferns, a tube of Athyrium Branford Beauty and a gallon Athyrium Branford Rambler, 2 of the gallon sized miscanthus sinensis Adagio, 2 tubes of digitalis grandiflora, 2 tubes of Campanula trachelium Bernice, and 2 tubes each of anemone x hybrida Honorine Jobert and Anemone Wirbelwind.
Firstly, I should add that I ordered more than I planned because every time I went to my cart it was pointed out to be that they shipped certain sized boxes, and I could add plants to my order without increasing the shipping. This is an incredibly useful and user friendly tool, because you can add plants and see what the cost is over and over again. So I did add more.
Better yet, the gallon size of Branford Rambler was not available, so they sent a tube of that and gave me two one gallon containers of digitalis foxglove when I had ordered two tubes of the foxglove! I was delighted.
Every plant is perfect – the tubes look like little jewels. And they have found a method of packaging that is easier to get into, while not jeopardizing the safety of the plants. The delivery company delivered one box upside down and not a dot of soil escaped.
The increases in everyone else’s prices (and Forest Farm’s prices have always been at the low end, considering the extraordinary quality of their plants), have made me change my practices this year. I used to go to garden centers and order plants from others. With the sharp increase in gas prices, as well as plant prices, they will now be my go-to for perennials.
On June 9th, 2012, DonnaMack added the following:
Seeking to address a privacy problem (a neighbor chopped down three large shrubs on their side of their fence so they could \"see me better\", I decided to order three deutzia Codsall Pink and to get them from Forest Farm. I ordered three that were supposed to be 2-3 feet tall. One for that location, and two more for another location. I also took the opportunity to order gallica rose Charles deMille, since shipping 4 gallons costs the same as three.
The largest deutzia was over five feet tall! And covered with buds. The other two were approximately four feet tall - all in perfect condition, potted perfectly, and $10 each. I have seen these plants advertised for $32.95 each. The Charles de Milles rose was in bloom, at about two feet tall. It was priced at $15.
The order was to be shipped to arrive Monday, June 11, but instead came Friday, June 8. Perfect!
The shipping was $42, the plant order $45. But I defy anyone to get a one five foot deutzia, three four foot ones, and a containerized rose for $87.00.
This is my second order this season, and between the mind blowing quality, size of the plants, and lighter, but expert shipping, they are now my go to for shrubs, which I had ordered in the pat, as well as perennial. As the prices of plants from other sources goes up, but the quality goes down, Forest Farm is now the first place I look for anything.
On May 11th, 2015, DonnaMack added the following:
I just received another exceptional order from Forest Farm. Three panicum 'Cloud Nine' gallons, 2 thalictrum 'Black Stockings' tubes and, a last minute order of 2 tubes of Athyrium nipponicum 'Ursulas Red' after another company from which I ordered it ran out of supply. Not only did they add to an order placed by phone, but I requested that a particular shipping window be avoided, and my request was honored.
Best of all, they pointed out to me that by adding "Ursula', I filled my box, and would have no additional shipping costs on my order.
Forest Farm plants were an important part of my landscaping at my former home and are an integral part of my new one.
|On May 11, 2015, Fishman1 Selden, NY wrote:
Posted on May 2, 2015, updated May 11, 2015
On May 11th, 2015, Fishman1 changed the rating from negative to positive and added the following:
Forest Farm researched my purchase, and found it to be over 9 years old. They fully refunded my money after that long. That is unheard of in todays world. I am changing my rating to reflect the truly honorable way in witch this company conducts business. No person should have reservations about placing an order.
On May 11, 2015, Forestfarm responded with:
"On May 4, 2015 10:04 AM, Forestfarm responded with:
We are so sorry to hear that your experience with our plants has not been a good one. We do strive to ship the very best plant material. If we had known that your Abies perished within a week of arrival we would have happily replaced it. (We still will!) If you would like a replacement Abies and to further discuss your Cedrus please give us a call at 541-846-7269 or email us at email@example.com. Happy spring.
|On May 8, 2015, bherder Forest Grove, OR wrote:
I ordered a eucalyptus, honeyberry, goji, and kiwi. The plants were huge and packed well! I couldn't be happier!
|On Apr 30, 2015, saradus Maple Park, IL wrote:
I ordered from Forest Farm for the first time this spring, was looking for narrow Alaska cedar. My two trees arrived and were healthy and well packaged. I will definitely purchase plants from Forest Farm again, there is such a large selection and variety of plants.
|On Apr 27, 2015, MaxWest Terrebonne, OR wrote:
A+ I only wish I had learned about this company sooner. I was a little skeptical when I first found them because I had never heard of them, but since they were in Oregon here not far from me I thought I would take a chance. I've never seen such great specimens, packed so well. They always send such great stuff and totally stand behind their product. This is absolutely the best company across the board. I've ordered a half dozen or so things from them so far and all were shipped with such amazing care and all were perfect specimens. This company is very impressive.
|On Apr 20, 2015, bobbi_s Richland, WA (Zone 7a) wrote:
I placed an order almost two weeks ago, and received the order Friday evening. I am really amazed at the plants as this is a mail order! :) I am extremally happy with the plants, and the packaging. They went above and beyond, and part of the packaging was newspaper. They took extreme care, and the plants are doing well. I ordered: Brunnera macrophylla Silver Heart Siberian Bugloss, Symphoricarpos chenaultii Blade of Sun Dwarf Yellow-lf. Snowb, Bolax glabra Nana (Azorella), Trillium albidum Westrn Sweet Trillium,
|On Apr 19, 2015, PatYates Ogden, UT wrote:
I've probably ordered 20 times or more from these guys and I highly recommend them of the dozens of trees and plants I've ordered and every plant except one has been in fantastic condition.
|On Mar 29, 2015, GreeneLady Oak Island, NC (Zone 8a) wrote:
I've ordered from Forestfarm for many years now, and I've never had a bad experience with them. I placed another order earlier this year for 3 blue blossom Ceanothus. The plants arrived quickly, were very well packed, and looked great. They've only been in the ground for 2 weeks, but there is already new growth budding out on the tips. Thank you, Forestfarm!
|On Mar 9, 2015, Leslieandkeith Charlotte, NC wrote:
No other way to say it-FORESTFARM ROCKS!!! We visited there in person when we went to Oregon last year and we stuffed two carry-on suitcases with plants to take back home with us! Super amazing selection, super courteous and knowledgeable staff, great shipping quality, and very efficient in rectifying any issues that come up. We have ordered from them many times and we had just one plant-a Serviceberry--that didn't make it. Contacted them and received a credit with no problem! Love them sooo much :)
|On Feb 26, 2015, kpercy Oakland, CA wrote:
First order from this company; they called me immediately for a plant that wasn't ready to ship yet; I asked them to send it when it became available but send the rest of the order now, and they agreed to do this without an extra shipping charge. The plants when they arrived were packaged with EXTREME care; the dichondra, just barely out of dormancy, picked its head up and looked around within hours. Their prices might be a little on the "quality" side, but that's ok with me, especially because they support local community organizations. Their catalog seems very strong in trees and shrubs, and the plants they had that I'm familiar with came in many varieties I've not heard of.
|On Feb 9, 2015, LanfrancoLeo Harrisburg, PA wrote:
Vewry very happy about this company:
|On Feb 5, 2015, AppleBonsai Elk Grove, CA wrote:
I ordered 5 plants from ForestFarm. The plants arrived in two days here in No. Cal. I was very pleased with the packing, plant size and health. I started to unpack the box from the top, but then noticed the super-handy pull tag at the bottom of the box. This made unpacking very easy. From beginning to end, I am so very happy with the experience I had. And I will certainly look to order from them again in the near future- especially since they have so many varieties of plants you simply cannot get anywhere else. I want to extend my thanks to the ForestFarm team and share it with others in the community!!
|On Jan 14, 2015, tom_pixel Asheville, NC wrote:
I ordered two trees from Forest Farm , Korean Mtn Ash and a Tall Winter King Hawthorn .
|On Aug 5, 2014, Hamburglar Solon, OH (Zone 5b) wrote:
Have ordered a bunch of trees over the last the last three years from Forestfarm and other mail-order nurseries as I've re-plant my cleared yard. Forestfarm really stands out for their selection. They carry a ton of varieties and they support a lot of newer cultivars that are hard to find. So it's a good place to order from en masse. Their customer service is also good. I have had two plants not make it due to the crazy winter last year and FF did not hesitate to replace them.
|On Jul 31, 2014, peonyshima Herndon, VA wrote:
Have been buying from them for many years, had more successful plants than from any nursery, including local ones. They have an amazing selection. Larger plants can have a very high shipping cost but is sometimes worth it. Plants are well packaged for shipping. They allow you to choose the arrival date and they are always spot on. They only ship during appropriate times of the year.
|On Jul 5, 2014, ehearn58 Houston, TX wrote:
Posted on November 18, 2011, updated July 5, 2014
On July 5th, 2014, ehearn58 added the following:
Forest Farm has always delivered incredibly healthy plants. Recently placed an order to populate my formerly treeless lots. The Carolina Sapphire is absolutely beautiful...much bigger than expected...and the seedless Sweetgum is in fine condition. I am fully confident that when I order a plant from them it will be better than expected, arrive expertly packaged and in great shape. I will absolutely order from them again.
|On Jun 14, 2014, missjenniferd1 Knoxville, TN wrote:
Posted on June 5, 2014, updated June 14, 2014
On June 14th, 2014, missjenniferd1 added the following:
I received my 2nd order, and was happier with this order than I was with the first. I also must say, that after placing a 2nd order with lazy s's, that I far prefer forest farm's plants. the roots, the size, the health of the plants from forest farm's exceed lazy s's. I still placed a larger order with lazy s's because their prices on a few plants were cheaper. But if the price for each plant was the same or within $1, I would order from forest farm instead.
|On May 17, 2014, bryana Albany, NY wrote:
I ordered a Hydrangea and some smaller plants - all arrived healthy and are thriving in the garden.
|On May 4, 2014, oscarkat01 Rochester, NY (Zone 6a) wrote:
I've purchased from Forestfarm for various plants and have always had a great experience from them. They carefully pack items so that They arrive in great shape all the way across the country.
|On Apr 30, 2014, Garden56 Jamestown, NY (Zone 5a) wrote:
I ordered for a relative in another state. I requested a specific delivery date and the company delivered as requested. My mother said the plants were the best plants she had ever received. The packaging was superior.
|On Apr 24, 2014, herbman49 New York, NY wrote:
I ordered a contorted mulberry last year and it is just now leafing out after a hard winter. It grew robustly last year and looks to repeat the same performance this year. It was so securely packaged I had a hard time breaking down the box. Healthy, big, vigorous specimen.
|On Apr 21, 2014, iykim Hillsborough, CA (Zone 10a) wrote:
Posted on May 16, 2011, updated April 21, 2014
On April 21st, 2014, iykim added the following:
I had several more orders from ForestFarm. Again, they are reliable, the plants are in great condition, the packaging was emmaculate, and they arrived quickly. I noticed that one plant did not leaf out after the dormancy. I contacted ForestFarm, and Marla pleasantly agreed to send me a replacement. I am eagerly awaiting the shipment of the replacement plant. ForestFarm is my "go-to" online nursery. If they don't carry what I need, then I go somewhere else.
|On Apr 20, 2014, LindaDoc Philadelphia, PA wrote:
I ordered a Beach Plum (Prunus maritima) from ForestFarm, and although it took seven days for the package to arrive at my home in Philadelphia, I was pleasantly surprised when I opened the box to find it was awash in white blossoms and packed so well that it suffered no damage whatsoever! This was my second order from ForestFarm and I highly recommend them and will be ordering again in the future.
|On Apr 10, 2014, DaisyPlantLady Reno, NV (Zone 6b) wrote:
I LOVE LOVE LOVE this place. Their plants are wonderful. Always at the top end of their measurements and always healthy, happy, perky! I have ordered on three occasions and I can't wait to order again. My personal favorites are Japanese Maples but recently I ordered a Bristle cone pine and dwarf Japanese black pine. Gorgeous!
|On Apr 4, 2014, robhopson Mobile City, TX wrote:
I can't say enough good things about this company! They send large,quality plants that grow extremely well. I've ordered from many online nurseries and have been disappointed most of the time, but ForestFarm has kept me very happy with their variety and high-quality plants. I will be ordering more.
|On Jan 15, 2014, Plantsandme Canada de los Alamos, NM wrote:
Posted on January 12, 2014, updated January 15, 2014
On January 15th, 2014, Plantsandme changed the rating from negative to positive and added the following:
After a telephone conversation and a number of e-mails with Jen at Forestfarms who explained what had happened, we came to the conclusion that there had been miscommunication and misunderstandings on both sides.
Based on our conversations, I am changing my original rating from Negative to Positive and strongly recommend to anyone who ever has problems with Forestfarms to ask for Jen. She will do what she can to clarify any misunderstandings and to work with you.
Thanks Jen for taking the time to explain what had happened.
|On Dec 30, 2013, berrybythebay San Francisco, CA wrote:
Santa was very good to me with the beautiful maple I received. Perfectly packaged, perfectly pruned, perfectly grown. Thanks friends.
|On Nov 5, 2013, RHopson Mobile City, TX wrote:
I have expansive gardens and constantly order new and delightful plants I discover. Honestly, I was overjoyed at the plants I received from Forest Farm. Not only were they rare and wonderful, but the plants they sent me were very large and already budding, more so than any other site I've ordered from. It was as if I had discovered a place where I can get plants the size of ones at Home Depot or Lowes, but at a price just as inexpensive, and more wonderfully unique. Check out their strawberry tree (bush) if you want something truly lovely. I will definitely be ordering more from this quality site. THANKS!
|On Sep 25, 2013, CoryM Salt Lake City, UT wrote:
My single experience with Forestfarm was great. I ordered a 6-foot state street maple tree in late winter, specified that I'd like it shipped toward the end of March, and they did exactly that.
|On Sep 19, 2013, adambrower Mendota, IL wrote:
i've been ordering from Forestfarm for several years now, and i have had the occasional sickly plant. this is to be expected. living things don't like being shuttled round in dark boxes. dozens have exceeded expectations, and a few have done poorly. without exception, when the poor ones were brought to their attention, the Forestfarm folk have have made things right. the point is simple. if you're here to decide whether you can trust these folks, you can stop worrying about that. you can - all you have to do is explain what's wrong. in most cases, though, you'll be thrilled with your purchase. this is my first stop, always.
|On Jun 17, 2013, DisneyButterfly Pensacola, FL (Zone 8b) wrote:
Posted on June 11, 2013, updated June 17, 2013
|On May 22, 2013, gsteinbe Trenton, NJ wrote:
Posted on October 8, 2009, updated May 22, 2013
On October 8th, 2009, gsteinbe added the following:
UPDATE IN OCTOBER 2009: I, like krowten, received what I think were autumn olives instead of goumis. When I posted my original positive rating of Forestfarm, krowten contacted me by d-mail to tell me that I should check my goumis from Forestfarm to make sure that they weren't autumn olives. So, I emailed Forestfarm and began doing a little checking on my own. My plants have leaves with wavy edges, and they fruit in fall -- both signs that they were probably autumn olives. I sent Forestfarm an email and got a prompt response. I was asked to take photos of the plants' leaves and email the photos to verify that they looked like autumn olives. I sent the photos by email, and Forestfarm ended up sending me replacement plants (the next spring). So, unlike krowten, I can't really complain about how I was treated (although, of course, the initial mistake caused undue inconvenience and delay in my getting real goumis, and at this point, I still haven't gotten any goumi fruits yet).
On May 22nd, 2013, gsteinbe added the following:
So, the Dutchman's Pipe Vine ended up dying long ago, but my money was refunded for it. The Goumi Berries (once real Goumi Berries were sent) have done great and produce wonderful fruit. This spring, I ordered from Forestfarm again. This time, I got a Gold Summer Broom (Genista tinctoria 'Royal Gold'), an American Linden (Tilia americana 'Sentry'), a Saltbush (Atriplex canescens), and an Elderberry (Sambucus nigra 'Samdal'). All arrived in good shape, except for the Gold Summer Broom, which had dry soil in its pot and was totally wilted. I emailed Forestfarm, and after several emails back and forth, they are refunding my money for the Gold Summer Broom. Since it's still alive (and, I hope, will come back), I really only expected a discount on its purchase price (because what I received wasn't a $12 plant and will take at least a growing season to recover), but apparently, I'm going to get a full refund.
I'm leaving my rating as positive, because each time I've had a problem with an order with them, Forestfarm has generously resolved the problem. But truth be told, every time I've ordered from Forestfarm, there's been a problem (the failed Dutchman's Pipe Vine, the Goumi Berries that weren't Goumi Berries, and now a wilted Gold Summer Broom). The latest of these problems is particularly annoying. As much as Forestfarm charges for shipping ($42 on a merchandise order of $74), I would expect my plants to arrive in their own limousine with a personal attendant misting them every few minutes; I wouldn't expect any plant to arrive all dried up and wilted.
|On May 2, 2013, evelyn_inthegarden Sierra Foothills, CA (Zone 8a) wrote:
I have ordered from Forest Farm for many years, off and on. They have always delivered the plants in good size and more than excellent packing, even if I swear at the staples. The plants are great and the prices reasonable.
|On Apr 26, 2013, carolmo Olathe, KS (Zone 5a) wrote:
Ordered flowering cherry Shogetsu and 4 dwarf japanese maples. They arrived today in great condition. Beautiful plants. Will order from this company again and highly recommend them.
|On Apr 18, 2013, againes_5 Copper Canyon, TX wrote:
Ordered one himalayan spruce (Picae Smithiana) and one monkey puzzle tree (Auracaria Auracana). I was pleasantly suprised to see that both were much larger than I expected. Both trees are doing well in their respective environments. The himalayan spruce was planted too deeply in its pot and, thus, I had to remove some soil and advantageous roots to get down to the root flare. I don't criticize the company for this, though, as this is a common practice throughout the industry and it is up to the consumer to correct the issue prior to planting in the ground. Would definitely order from this company again. Thanks!
|On Apr 17, 2013, BlackDogKurt Seymour, CT wrote:
Posted on May 4, 2009, updated April 17, 2013
On April 17th, 2013, BlackDogKurt added the following:
I ordered several more trees from ForestFarm in 2012, and as before, everything arrived in good order and customer service was topnotch!