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|On Nov 13, 2015, cmichael258 Pinellas Park, FL wrote:
Purchased Indian Bay Leaf seeds on October 27th and received them on November 12th. Have made many seed purchases from India, China, Thailand, South Africa and Indonesia and the delivery time for the Gautam order was well within the expected time frame.
|On Oct 2, 2015, 67gt500 Federal Heights, CO wrote:
Purchased 2 different species of Musa. Both packages ordered at different dates. I received both packages. No issues at all. Seeds look viable. Packaged well.😀
|On Jun 16, 2013, mweaver007 Grand Canyon
United States wrote:
Posted on June 15, 2013, updated June 16, 2013
On June 16th, 2013, mweaver007 changed the rating from negative to positive and added the following:
Am pleased to see the company take responsibility for the delay. Checking the tracking the order was sent June 14. This is one day after my complaint. Quick response.
You can all follow the progress of this package with the tracking # provided in the company response.
Onus now on USPS.
Frustrating order process but posiitive resolution.
On Jun 16, 2013, Gautam Global responded with:
"On Jun 16, 2013 1:52 AM, Gautam Global responded with:
We admit that we delayed tracking to Mike, and
|On Feb 21, 2013, vikram2211 Mcallen, TX wrote:
Mr. Ashvini Gautam, head of Gautam Global, is one of the most honorable people I've had the good fortune to deal with.
|On Feb 10, 2013, benbowman Glastonbury Center, CT wrote:
Posted on December 29, 2012, updated February 10, 2013
On February 10th, 2013, benbowman changed the rating from negative to positive and added the following:
The seeds arrived! Albiet late. Ashvini even refunded my purchase pending arrival, and I am now resubmitting payment. I recommend ordering with a healthy delivery window.
|On Jun 18, 2012, kesarking Srinagar
Mr. Ashvini is trust worthy, un-doubtfully, we are satisfied with the services provided by this company M/s GAUTAM GLOBAL.
|On Mar 23, 2012, tony6649 West Goshen, PA wrote:
This is both a positive feedback and a public apology. It took about a month to recieve the seeds I had ordered and after reading the negative comments here I was certain that I had been ripped off, and sent a scathing email to Gautam Global. As it turns out I recieved my order today, and it was complete. I will be ordering from them again soon.
|On Sep 23, 2009, Juicemonkey Townsville
I was a bit concerned when ordering, as im aware of negative feedback in the past.
|On Apr 3, 2007, WendyWilma Miami, FL wrote:
I have ordered seed for many years with Gautam Global. I am a wholesale seedling grower and I understand the seasonal difficulties of the business. Sometimes it just takes time for seed to mature for collection, cleaning and processing for shipment. Prior to shipment,phytosanitary and CITES requirements must be fulfilled. When seeds arrive to the destination they must be inspected by the receiving country's agricultural inspection authority to ensure they are free of pathogens and not concealing any contraband. If they are subject to quarantine there will be a delay.
|On May 22, 2005, JimMathews Huntsville
United States wrote:
Excellent selection of seeds.Moringa seeds I purchased last year sprouted real fast. Would like to buy more this year.
Note from the Garden Watchdog Editors:The comments posted by "JimMathews" and "AmyLin" were posted from the same computer. It is the policy of the Watchdog that users cannot create multiple identities in order to inflate a company's rating, nor can a company pose as its own customer in order to leave feedback. This rating was changed to neutral so that it would not affect the overall rating given by customers.
|On May 21, 2005, anshuman Dehradun
The service provided by the company is very poor.I live in the same city (DEHRADUN) and asked Mr Gautam for a list of seeds, the person at first did not replied. I then tried to contact the person by phone but the phone number mentioned in the website was techniquelly incorrect as well as incorrect by location. I finally planned to directly go to the concerned shop/office and searched for an hour. I finally reached the address given in the website. I was astonished that the address (34 old cannought place Dehradun) belonged to an advocate. I finally with great difficulty got the concerned person mobile number and contacted him .He asked me to send him a mail.I asked him for a list of seeds. They did not had most of them although they have mentioned them on their website. After this i asked for the location for their shop so that i can go directely and buy the seeds but the person did not replied to any of my mails.
On May 21st, 2005, anshuman added the following:
MY ADVICE TO ALL IS DON'T BUY ANYTHING FROM THIS COMPANY. I BET YOU WILL HAVE A VERY BAD EXPERIANCE. THESE TYPE OF COMPANIES SHOULD BE BANNED AS THEY BRING BAD NAME TO THE COUNTRY.
On May 24th, 2005, anshuman changed the rating from negative to positive and added the following:
I am in continous contact with Mr Gautam and have found him to be very friendly.earlier I misinterpreted this person I will soon be buying some seeds / plants from him.
On May 21, 2005, Gautam Global responded with:
On May 22, 2005 1:51 AM, Gautam Global added:
Mr.Jakhmola, has a very torrid imagination.
On Jun 4, 2005 4:59 AM, Gautam Global added:
In my recent communications with Anshu, I have found him to be a delightful person with a passion for plantsl ike all of us at Dave's garden.I am eagerly looking forward to my meeting with him.Owing to wrong directions, he could not meet me earlier, I will be seeing him soon now."
|On Sep 25, 2004, rigu Panama
On october 2003 I ordered seeds of Polyalthia Longifolia. I sent payment by Western Union and the cashed it. They told me they sent the seeds by regular mail but I did not received. I continue asking Gautam but he did not answer my e-mail that I sent more than 4 times.
On October 19th, 2004, rigu changed the rating from negative to positive and added the following:
Some weeks ago I received and e-mail from Gautam because of the negative reference on this forum. They explained that seeds were sent as per my instructions. I told them I needed the seed and I would send them money for covering courrier expenses. They told me they will resend seeds at their cost. I received the seeds today. I felt they care about my complain and they gave me a solution.