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|On Mar 16, 2017, patndan Rye, TX (Zone 8b) wrote:
On August 27, 2016, placed an order for 4 items - 2 seeds, 2 bulbs/rhizomes. I received a standard automated acknowledgement of my order very promptly. On October 2, 2016, after having received no other information, I emailed and received a very prompt reply that my order had shipped. EIGHT HOURS LATER, I receive and email that the order did not ship, they were waiting on some bulbs that were "on their way" but they offered to go ahead and ship the seeds or I could wait. It took a week for me to reply, but I chose to wait. On October 31, 2016, after hearing nothing, I emailed requesting the seeds and rhizomes and a refund for the bulbs. The reply I received was that they would indeed issue a refund for the bulbs and send the seeds and rhizomes. On November 18, 2016, I emailed requesting a tracking number and I wanted to know when they were going to issue a refund for the bulbs. I was given a tracking number, but no refund was ever made. On December 8, 2016 I received the seeds I ordered, but no rhizomes, no bulbs, no refund. I emailed but go no response. On December 27, 2016, I emailed to let them know I was opening a dispute with PayPal. I received an almost immediate reply that the bulbs I'd ordered were in and would be shipped that day. On January 20, 2017 I still had not received my bulbs or rhizomes or refund. When I emailed this information, I was told the bulbs had been sent and they would give me tracking info (which didn't happen) and the rhizomes were out of stock, but they had a substitute. I agreed, and was told they would be sent. On January 26, 2017, I got a notice from Ashvani Gautam that the rhizomes had been sent. On February 2, 2017, I received the bulbs and on February 14, 2017 I received the rhizomes.
|On Jun 25, 2015, Karthik76 Needham, MA wrote:
Posted on June 25, 2015, updated June 25, 2015
On June 10th, 2015, Karthik76 added the following:
I would recommend everyone to order through Amazon or other reputable companies - you get good ones. They maybe slightly expensive, but they will definitely deliver on time and will be honest if there is a delay.
On June 25th, 2015, Karthik76 changed the rating from negative to neutral and added the following:
We all know that International shipping takes 2-3 weeks.
Take a look at Ashwini Gautam reply in gmail
to me, service
If you ordered curry seeds, these will be shipped in July from new harvest since only fresh seeds will germinate.
if you ordered any other seeds, then these have been mailed already to you and will arrive soon to you now.
He never told me that it is going to take 2-3 weeks. I never used derogatory language, but just asked him what is the status.
After 6 weeks, finally the seeds have come. I have asked Ashwini to either charge back that paypal amount. If he does not charge, I will return the shipment back to his address. Since the seeds arrived late, I am changing my rating to \"Neutral\".
On June 25th, 2015, Karthik76 added the following:
One more point to note:
Ashwini is a point blank LIAR. THis comment section does not allow me to post images.
I have the India Post Stamp mark and it clearly shows the date this person had shipped the seeds. It clears says "Weight: 48 grams" Shipped on 17th June 2015 TIme 2.06 pm
Usually Internatioal post come within 10 days. Latest is 2-3 weeks. I ordered the seeds on May 23rd. Today's date is June 25th. I got the seeds today.
One thing to note here: THis person is very clever. After reading the negative comments i posted on June 10th 2015, after a week, this person shipped the seeds. THis truly tells you what kind of a person is Ashwini Gautam. If anyone wants the India Post image that shows clearly that he shipped on June 17th 2015, please email me : firstname.lastname@example.org and i can send it to you to prove that Aswini Gautam is a LIAR
On Jun 25, 2015, Gautam Global responded with:
"On Jun 10, 2015 9:06 PM, Gautam Global responded with:
To be very concise.
|On Dec 18, 2014, sdpkelkar Mary Esther, FL wrote:
Posted on December 15, 2014, updated December 18, 2014
On December 18th, 2014, sdpkelkar changed the rating from negative to neutral and added the following:
Edit: The seller did respond to my request and immediately issued a refund so I'm changing my rating to a neutral.
Great customer service - now if only they could get their delivery issues sorted out
|On Jan 18, 2014, JordanianHoopoe Irbid,
|On Jul 17, 2013, eyceman Raleigh, NC wrote:
Posted on July 2, 2013, updated July 17, 2013
On July 17th, 2013, eyceman changed the rating from negative to neutral and added the following:
It seems like I finally got their attention.
I just received my seeds yesterday, so I'm changing my review to neutral. I have reiterated to Ms. Ashvini about the importance of being up front with the customer about their products if they don't have them available at the time the order is placed and also better communication wouldn't hurt either.
On Jul 17, 2013, Gautam Global responded with:
"On Jul 2, 2013 8:41 AM, Gautam Global responded with:
The client has been mailed the seeds as soon as fresh seeds
|On May 22, 2005, AmyLin Taipei,
I have been ordering seeds from Gautam Global, for about 4 yrs now. I have had good results with all my seeds so far.
Note from the Garden Watchdog Editors:The comments posted by "JimMathews" and "AmyLin" were posted from the same computer. It is the policy of the Watchdog that users cannot create multiple identities in order to inflate a company's rating, nor can a company pose as its own customer in order to leave feedback. This rating was changed to neutral so that it would not affect the overall rating given by customers.