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I won a bunch of ebay auctions 4 days ago, totalling 81-something.
Credit card payment (direct, not via Paypal) was a listed option, and I'd prefer to give my info over the phone. I've called many times and the phone just rings. No answer to e-mail asking when the best time to call is. I sent a fax today asking for them to call me to get CC info but no response.
I'd appreciate any tips on how to get in tough with these folks! Feel free to e-mail me . . . thanks!
On June 9th, 2005, hoa_rd added the following:
Update-- Joe returned my call today and took my info.
Seemed nice enough. He said the goods would go out by early next week. Fingers crossed.On June 18th, 2005, hoa_rd added the following:
Keeping it neutral for now . . .
The order went out that same Friday, and I received it on Tuesday evening (would have cut a day off travel time if it had gone out on Monday, but oh well).
The order was correct-- 23 plants total; each wrapped in paper, most in 3" potsl, with a handwritten note from packing lady Betty wishing me well and exprssing her love of clematis.
Most of them arrived in very poor condition, with either dried out leaves (as if they'd been pressed in a book) or black rotten leaves; most had foliage only 3-4" in length, although the Nelly Moser had a vine about 2 feet long (it's now the only one that appears completely dead although I'm wondering about some of the others).
There's a lot I don't know about plants and shipping, but try as I may, I just can't fathom how all but one or two of these could have been in decent condition prior to shipping.
I'm going to stay neutral for now, and see what kind of growth/regrowth I get over the next few weeks and report back.
At the moment I'd say I would have been better off buying 4 healthy clematis at the most expensive nursery in Chicago than making this purchase . . . but let's see how things shape up. On June 22nd, 2005, hoa_rd added the following:
Sent the following today:
Hi Joe,
Thanks for getting my order out so quickly!
Not sure why but the plants arrived in pretty poor shape for the most part-- some wet and rotting and others dried out-- even though they were only in shipping for 3 days. I went ahead and planted all of them and I've been taking care hoping they'll resprout . . . nothing yet though-- at least three appear to be completely dead.
Just wondering if you have any willingness to provide replacements for the 2 or 3 fatalities that I'm saddest about-- I can provide details and pics if you like.
Thanks for your consideration!
[name]
Chicago
Will keep the GW posted . . .On June 26th, 2005, hoa_rd added the following:
no response . . .On August 18th, 2005, hoa_rd changed the rating from neutral to positive and added the following:
Never did receive any sort of response from them, and they became unregistered on eBay for whatever reason. . . but my plants are doing well, many blooms, only one of the hagley hybrids is truly MIA.
So I think I got my money's worth at this point and I'll change my response to positive (not like that's goingto tip the scales).
FWIW I think they were mostly labeled correctly, in contrast to another reviewer's situation.
On May 31, 2005, specialangel Redondo Beach, CA wrote:
I ordered multiple plants through ebay and received all but one item of coneflowers in a very timely manner. I received written notification that the coneflowers would be sent later with their apologies (per USPS coneflowers are on the way). I mistakenly overpaid shipping on my orders which they caught and immediately refunded. My experience with this seller was good.
On May 31, 2005, lilaclily Lombard, IL (Zone 5a) wrote:
Ordered 3 sets of 10 daylilies last year off of eBay, they did very well for the rest of the summer and well into fall, bloomed their little hearts out and were true to name (nothing fancy). No complaints, surprisingly.
On Apr 19, 2005, Chamelle Springfield, OR (Zone 8b) wrote:
Boy, I guess I got lucky on this one! I bought 10 sweet autumn clematis plants from ANP off ebay. I was a little apprehensive, because the feedback for this company is kind of sketchy, but decided to take a chance because they were listed as two year old plants and they were SOO cheap! I figured at the price, even if they didn't all make it, it was still a bargain. THEN I found their listing here on DG and I was REALLY nervous.
I paid via paypal on Teusday and got the plants on the following Monday. The plants are gorgeous! They were well packed and wrapped in wet fabric and were all still moist, with TONS of well developed roots. The smallest is probably 12 inches or so with the largest over 24 inches long. Only two plants have just one vine and the rest have at least three, with as many as five vines.
I'm not quite ready to put them in the ground, so in to pots they went.
Whew! I'm very pleased with my results, and can uncross my fingers now. Of course, I'm not sure what I will do with TEN vines, but I'll figure something out!
On Oct 11, 2004, MsMaati Newburgh, IN (Zone 6a) wrote:
I just received my order of 20 dwarf Irises and 5 bleeding hearts. They came quickly and are very nice plants. I will most likely order from them again.
On Sep 30, 2004, trifunov Brandon, MS (Zone 8a) wrote:
I had a great experience with this company, their daylilies, in particular, were wonderful - freshly field dug, huge fans at a very, very low price. My order arrived in less than a week after I purchased on eBay. I'm surprised at all the negative feedback - perhaps they were going through a bad spell. I think I'll have to buy some more daylilies this week, even if it means creating a new daylily bed.
i purchased two kinds of cannas from this firm on ebay. they delivered fairly promptly, with only minor shipping charge differences between the invoices and the actual ebay auction sites. the bulbs were just glorious - all of the cannas had multiple eyes and at least one in-progress shoot.
I have bought numerous plants from ANP over a 3 year period. I would guess that I have had a 95% or better success rate with the plants I have purchased. I know I have bought numerous daylilys, Clematis, babies breath, etc. and most,if not all have done well.
Getting plants to thrive here is a challenge what with the WIND, the alkaline soil, the late frosts and summer days that can start out at 25 and end up at over 100. ANP has allowed me to landscape a huge area economically, with varieties that will do well in my region. and I for one, am thoroughly satisfied and will continue to buy from them.
I am AMAZED at the number of negative reviews!
I have ordered from ANP more than ten times andI have never received a bad order. The shipping is always fast and my products have always been packaged carefully and appropriately. I have ordered Hostas, Daylilies, Clematis, Hollyhocks, Cannas and Huskers. My plants have always come in extremely healthy and to my satisfaction andI am a picky person when it comes to my plants. One time I had some daylilies that were a little smaller than I prefer I e-mailed them got a response the same day and replacement plants within the week. I am extremely shocked at all of the negative feedback on a company that I feel to be great. I am an ANP customer and will be for a very long time in the future.
Excellent product & customer service. Had one slight hitch with the items I had received, but was rectified immediately. Can't wait until next spring to place another order.
On Jul 19, 2003, Zuluqueen504 Monroe, LA (Zone 8a) wrote:
I've ordered twice from this company (daylilies and hostas). Plants were small but in excellent condition. I will definitely order from them in the future.
This company makes a lot of sales on Ebay where I found them. I ordered a package of 10 bareroot daylillys and a hydrangea in a 4" pot. Price was very reasonable and the plants arrived promptly in good condition. The plants were small but I knew that when ordering. So far I like the way they they do business and plan on ordering from them again.
