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I ordered during their 50% off sale before their move. I ordered about 20 plants or so that just couldn't be found anywhere else. It was a mix really. Some things were decent sized and some things were really small cuttings, much smaller than I would consider trading to someone. Some things croaked almost imediately while others flourished. I'm leaving a neutral becuase I feel like I got my money's worth. If I had paid full price for some of the really small cuttings I probably would be upset.
I've ordered from this company twice and have been consistently "underwhelmed". The stapeliads that arrived this spring were extremely shriveled, bright red, and looked dead. Only one is making new growth, one died immediately and the other is in suspended animation. The Didiera was small and needed much TLC for it to establish and make growth (now, three months later, it is finally making new leaves...other specimens from different nurseries acclimated within a week or two). One Crassula was misidentified....corymbulosa should be tabularis...and the other Crassulas were small to extremely small. The bottom line appears to be that this nursery does not grow its plants very well. I got a credit memo for my first order of $18.00, but what I used it for seems lifeless and torpid..a colossal disappointment!
Ordered 9 specimens, arrived within a week. Two of the longer plants had segments broken off - large segments. Was issued a credit memo for 2 of the 9, would have much preferred and rather expected a credit to my account instead. I'm not certain the varieties were exactly the ones I ordered - but there can be some really subtle differences between types.
On Nov 19, 2003, Happenstance Northern California, CA wrote:
Placed a good sized order which was filled in a timely manner. Plants were very small and a couple in pretty bad shape. With some TLC they probably will survive.
Because I specified no substitutions and two items were out of stock, the company issued a credit slip. A more acceptable action would have been to credit my account for the difference. I will probably not use the credit because of the only average quality of the plant material I've seen from this company and the fact that shipping would probably be equal to the credit amount, making it less than economical.