First time I ordered from them. Ordered on 11/16 order arrived 11/18, WOW! Unfortunately there were only 85 sheets of pots, there were supposed to be 100. I contacted the company, they come prepackaged from the manufacturer, so it was the manufacturer that messed up somewhere along the line. But, B&T gave me a credit of 15%. Which, even if they hadn't their prices are great. Hopefully next year when I order 100 sheets, they will all be there. Everyone that I spoke to at the company was friendly and helpful. And, yes, I will order from them again.
Posted on November 22, 2006, updated June 11, 2010
I've ordered twice now from this company over the last couple of years. All I can say is that their prices on blow molded pots including shipping to the west coast is better than the price for just pots on other websites. Everything comes quickly and effortlessly. I plan on making many orders from this company over the years.
On June 11th, 2010, SDCA added the following:
I feel a little out of place leaving this rating after reading the most recent reviews left for this company but here I go anyway. I recently ordered a bundle (77) of the blow molded full size gallon pots. Everything I did was through the website. No phone calls, no customer service. I received the correct amount of pots in about a week and a half. I believe this is my 4th order from B&T over the years and I've never had an issue with them. Maybe the trick is to just use the website and not trust the CS people to help you out. The price of the pots justified the risk to me as even with a $35 shipping charge the price per pot is cheaper than anywhere else I've found. Take it for what it's worth but this is my most recent experience with B&T.
On Dec 17, 2007, Spookycharles Langley, WA (Zone 8b) wrote:
While my experience with this company was a positive one I do have to agree with some of the previous comments regarding a lack of customer communication.
I nearly didn’t order from B & T Grower Supply at all given that I never received a response to my shipping inquiry prior to placing my order. I was ordering a large number of large blow molded pots that I knew were going to require additional freight but given that there was no local retail supplier and I really needed the pots, a week after not hearing anything back I went ahead and placed the order to see what would happen. I’m extremely glad that I did.
They did of course contact me a couple days after the order was placed to tell me that there was going to be additional shipping charges. I had expected to receive some sort of reply saying that they’d received my go ahead to ship and after another week went by without hearing anything I became concerned that my response had not been received. However, the morning I was about to contact them about it I received the tracking information for the order.
I had at first been surprised at just how much extra shipping was but it was still by far a better deal than buying that quantity of pots locally and when I saw the two gigantic boxes sitting on my porch it was quite obvious as to why they had asked so much for shipping them.
Though the communication was iffy, the products and prices are great and the order processing was reasonably prompt. I would certainly order from B & T Grower Supply again in the future.
I have used this company at least 10 times. I always get frustrated because they require me to reconfirm my order after adding additional shipping charges due to the fact that I am always ordering bulk. Even with the additional shipping, they beat our all the local prices for most of my gardening needs. Their service is quick and I have always gotten immediate responses to questions, complaints or comments. I wouldn't use anyone else. I do wish I would be given some coupons or special discounts every once in a while for all the business I give them!
Have ordered twice from this company. Fast service and quickly shipped. I ordered 5 gallon nursery pots (very good quality) and Citrus fertilizer (hard to find in my area). I will definitely order from them again. I would like to see more items available online to order in the future. The catalog I received in the mail after my order is huge!
On Feb 5, 2004, KuntryKuttins Pineville, LA (Zone 8b) wrote:
Ordered containers from this company and was very pleased with items, service, and speedy shipping. Very professional and great products. Will be ordering GH poly and landscape fabric for my new greenhouse within 2 or 3 weeks.
Hello everyone! Found this company under a search for large plant pots, Dec. 02.
I have ordered from them 3 times now and could not be more pleased with their containers and excellent service.
These are NOT "fancy pots", They are the kind you buy trees/plants/perennials etc. in at the garden center, and they are very inexpensive ando the shipping charges have been reduced for which I was/am very grateful.
They are black and will last forever and come in sizes from 1 up to 25 gallon, with drainage holes, also green azalea pots in many sizes. I am using the 25 and 15gal for dwarf fruit trees, roses, veggies, herbs, tomatoes etc...sort of instead of raised beds and just as easy to access. Keep in mind that when planted a 25gal pot is quite heavy and not impossible, but not easy to move, the 15gal are easy to move with a small hand truck.
This company also offers a large selection of greenhouse supplies. B&T Grower Supply is listed as a 5 star top service yahoo site.