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|On Nov 9, 2015, aimeej Albuquerque, NM wrote:
This year I took advantage of the Fall sale with High Country Gardens. I was a little hesitant at first because I live in New Mexico and High Country Gardens was started in Santa Fe and I had ordered from them with good results, but when American Meadows bought them I noticed that their availability and number of varieties decreased. However, this year they had everything I was looking for at nice prices and very reasonable shipping. The plants that arrived were very large, very healthy, well rooted and wonderfully packed. I will definitely order from them again and I recommend them highly.
|On Jun 17, 2015, RevWhitebeard Riverhead, NY wrote:
Ordered big. Over $200 in plants. Some came that were so tiny, I doubted the survival. Two months later, all good. The soil and potting treatment the plants come with are all fine. For me, the smaller size made for much easier planting on a slope that is difficult to work. Now I'm thinking it's more up to me, God, and the environment than for the nursery. You might be able to find similar cultivars for less, but HCG does make it easier.
|On Jun 12, 2015, SpringPeeper Willows, CA wrote:
I was happy with the plants I got from them, neat varieties I didn't see elsewhere and an excellent selection of xeric plants. They arrived in good shape and stood up well to transplanting. I would order from them again.
|On Apr 24, 2015, phat10 O Fallon, MO wrote:
This is the first time I ordered from High Country Gardens. I placed 2 different orders. The 1st one was scheduled to be delivered the week of April 6. On April 2 I received an email informing me that the order was going to be delayed because one of the plants needed a little more time for the root system to develope. I was given the option of picking a substitute, but I chose to wait. The order arrived the following week, and the plants were all healthy with very well developed roots. The 2nd order was shipped the following week, and those plants were also in excellent condition. I was very pleased that they did not want to send me a plant that was not fully developed. It shows that they care about the quality of their plants. I will definitely order from them again.
|On Feb 20, 2015, pspoftelluride Telluride, CO wrote:
High Country Gardens is a marvelous source of xeriscape plants. High altitude gardening in Telluride is always a challenge, and their plants have performed beautifully. I've had marvelous success with their Eriogonum and Helianthemum. These are not easy to find plants in my experience. Customer service is outstanding: super friendly and super knowledgable. Thanks High Country!
|On Dec 30, 2014, topgunja Tempe, AZ wrote:
I am an experienced, avid (ok, addicted ) gardener who has ordered from at least 9 different online plant nurseries (though I still source the majority of my plants locally; I rarely currently propagate) over the past 15 + years. This would include roughly 500 plants now from HCG, 2nd only to Annie’s Annuals & Perennials, where I have ordered maybe 1500 plants over the same time period (but also have the ability to source from nearly year round). So I have experienced HCG through the ups & downs and believe I have “some” background with other nurseries for comparison purposes. I now wholeheartedly feel that HCG is on the way back up—perhaps eclipsing where they were before.
On Dec 30, 2014, High Country Gardens responded with:
"On Dec 31, 2014 9:46 AM, High Country Gardens responded with:
Topgunja - Happy New Year! Thank you so much for taking the time to convey your experiences with us. We really appreciate your business and love to be able to provide people like you with unique plants you won't find anywhere else.
|On Oct 8, 2014, Charwhitten Apopka, FL wrote:
Ordered daffodils. Bulbs arrived in a timely manner and are the biggest, prettiest bulbs I've ever seen!
|On Sep 26, 2014, lopesgw Rio Rancho, NM wrote:
I had a couple of plants I'd purchased which failed to thrive; not only did wonderful Customer Service rep Leigh get in touch with David Salman to ask questions, but she also replaced the items after it was determined that was the right course to take! Leigh was consistently cordial, dealt exceptionally competently with the intricacies of my situation, and was prompt and efficient! I can't say enough about the customer service at High Country Gardens! A few years ago, when the company was sold and Ethan Platt took charge, there were some tough moments as much change and new processes were worked out. HCG is even better than before, and their highly responsive and thorough customer service is the main reason I am a loyal customer! The plants are wonderful, but the people who stand behind them are even more so! Thanks HCG, and especially Leigh, for making me feel I am a valued customer, one whom you all encourage as I stumble my way through xeric gardening!
|On Sep 8, 2014, flowermaiden2 Saint Maries, ID wrote:
Posted on June 7, 2013, updated September 8, 2014
On May 20th, 2010, flowermaiden2 added the following:
The rest of my order arrived today, and it\'s amazing how well packed the little groundcovers were! Not a leaf out of place! I really am looking forward to the lovely pink chintz thyme when it begins blooming, which I realize won\'t be for awhile yet as it establishes its root system. Ditto for the creeping Veronica Oltensis speedwell. Yet, even as I was inspecting them, I noticed a couple tiny blooms, a lovely azure blue. I am delighted with all I\'ve gotten from High Country gardens this year, and will continue adding to my flowerbed in future seasons, via their catalog.
On June 4th, 2013, flowermaiden2 changed the rating from positive to negative and added the following:
As of today, June 4, 2013, I have to rate this company negatively. They aren\'t the same company, anymore, and their behavior toward me, and apparently others here, has been atrocious.
When I tried to initially place my order, I was put on hold so long that I had to hang up and try again later. When I finally got a represenative on the phone, there was a strange echo in the phone system (either my end or theirs), which made it very difficult to hear the rep and understand what he was saying. I asked him to speak a little louder and more clearly as I was having trouble hearing him. HE HUNG UP ON ME!
I then sent an e-mail explaining what had happened and (I\'ll admit, strongly) suggested they train their order takers to NOT hang up on customers simply because they\'re asked to speak a little louder!
I tried again to place my order, and this time we were able to get it done, though the echo persisted and I still had trouble understanding the rep. He gave me an order number, which I wrote down. I repeated it back to him and confirmed it was correct.
I had ordered three Agastache rupestris, which I was told would be shipped from Denver around May 26th, via FedEx.
It is now June 4th, and I haven\'t received any shipping confirmation, and my order hasn\'t arrived. I have tried calling them three times about it, and nobody answers the phone. The one time it rolled over to voice mail, I left my name, order number, complete phone number with area code and asked them when I could expect to receive my order. I also asked them to please return my call PROMPTLY.
I never heard from them.
I have also e-mailed them three times, and haven\'t received a single reply, despite confirmation that my e-mails went through.
They have charged my credit card with plants they have thus far failed to deliver. They refuse to communicate with me, and I don\'t know if they ever will. I am on the verge of reporting them to the Better Business Bureau and/or filing a formal complaint with their state\'s attorney general. It is illegal to charge someone\'s credit card and fail to deliver the goods, and it\'s also illegal to stonewall when contacted about it.
I understand that the weather in Denver has caused some glitches in their inventory, but there\'s absolutely NO excuse to dodge my inquires, especially after taking my money. I have a right to expect this to be resolved in a fair and ethical manner.
At the moment, I am in limbo and don\'t know what to do next, except dispute the charge on my credit card. I\'m hoping the company rep will respond here and give me some means of communicating with them. I would still rather receive my plants, as our growing season is short and I need to get them into the ground ASAP. I was really looking forward to beautiful Agastache blooms!
On June 5th, 2013, flowermaiden2 changed the rating from negative to neutral and added the following:
Now that I finally know that my order will be shipped within the next two days, I shall wait for FedEx to deliver it.
I\'m glad , Mr. Platt, that you have taken the time to respond. I\'m a little puzzled as to why this has only now come to your attention, since I sent several previous e-mails and had left one voice mail message. Perhaps the difference is that I had previously e-mailed HCG from the \"contact us\" tab on the website instead of using the \"e-mail them\" option from this watchdog page.
Evidently, all those contacts got hung up in the system, too.
I wish to be fair about this. I will await my order and give it reasonable time in which to arrive. I really am looking forward to planting my Agastaches.
Thank you, Ethan, for assuring me this will be taken care of.
On June 6th, 2013, flowermaiden2 changed the rating from neutral to positive and added the following:
Today, I got a full shipping confirmation with correct and complete information. Looks like my Agastaches are going to arrive, afterall! Hope they\'re in reasonably good condition. I have spots picked out and set aside for them in my garden.
I think by now it\'s fair to say the folks at HCG are overwhelmed and struggling to keep up with everything. They may not have realized what they were getting into when they took over the company.
I now have hope that eventually they\'ll again be the top notch mail-order nursery they once were. It looks like Ethan is making a real effort at this.
On June 7th, 2013, flowermaiden2 added the following:
My Agastaches arrived today, and they look good. When it cools off this evening, they\'re going into the ground.
I think we can all be hopeful that things will get straightened out and will run smoothly again.
Ethan has delivered according to his word, and now I feel confident about ordering again in the future.
On September 8th, 2014, flowermaiden2 added the following:
This year, I am very pleased to announce that I have received my order promptly for Fall, and all my plants are nice and green and healthy. They moved up the shipping date for me to allow more time for roots to become established before it begins snowing, which is unpredictable around here. Everything I've ordered is in the ground and doing well. It's obvious they have fixed last year's problems and are now up and going again, with great service.
On Sep 8, 2014, High Country Gardens responded with:
"On Jun 5, 2013 10:13 AM, High Country Gardens responded with:
flowermaiden2: I'm so sorry for your frustrating experience. When we took over High Country on Feb 1, we inherited their existing phone, inventory and order management systems. It turns out, there were extreme flaws in these systems and we've been doing all that we can to manage the consequences.
|On Aug 21, 2014, SunshineSher Dammeron Valley, UT wrote:
Hello to our favorite Gardening Place that we spend our money to have a beautiful yard!!!
|On Jul 19, 2014, nhawthorne Deming, NM wrote:
Just wanted to thank you for your superior plants and customer service. I like the fact that you stand by your products. I had received 4 plants that were part of the BOGO promotion last month. They weren't as perky as your plants usually are. When I called customer service to asked whether I should give them more time in the ground, Ted immediately replaced the order with healthy plants. These plants arrived green and healthy, despite the summer heat. I used to have several online nurseries that I did business with, now I have just one- yours! Thanks again!
|On Jul 15, 2014, NevadaGarden Gardnerville, NV wrote:
My experience with High Country Gardens has been similar to others noted here in that I had been a customer for a number of years with mostly good experiences, but in spring 2013 I encountered a number of problems with poor customer service, order problems, poor packaging, and plants that didn't survive long after arriving. It became clear that the change in ownership was a part of the challenge the company was obviously facing.
|On Jul 15, 2014, WTCHHoDog Monroe, OR wrote:
Love the unique selection of plants. Have ordered a few times, with some successes. I attribute the failures to my love of trying plants on the edge for my zone, just to see if I could pull something off that no one else around can. Doesn't always work out, but not because the plants arrived in poor shape, because they have always been well packaged and thriving at arrival. By far my two big successes are the monarda fistulosa 'Wichita Mtn form' and the 'Marcus' salvia. It took two years for them to get going with less care than they deserved those first years, but now, they have come Iinto their own and everyone is dying to get them for our local pollinators.
|On Jun 11, 2014, thephotoguy Minneapolis, MN wrote:
I've ordered plants from HCG for a number of years. They often carry unique plants that I can't find via local sources, I like their emphasis on native and water-thrifty plants, and the combination of ship time and arrival condition was never an issue when I lived on the Colorado Front Range. That latter situation changed when I moved to Minnesota, however, and since moving here 5 years ago, ship times were significantly longer, and plant mortality approached 50% for some orders. I like to use native, water-thrifty plants, but was ready to abandon HCG as a source because of that mortality rate. I decided to try one more time – a final test, so to speak – since the nearest source for Callirhoe Involucrata that I've been able to find in Minnesota is a 6-hour round-trip drive.
On Jun 11, 2014, High Country Gardens responded with:
"On Jun 11, 2014 2:02 PM, High Country Gardens responded with:
|On May 17, 2014, bryana Albany, NY wrote:
Posted on November 29, 2013, updated May 17, 2014
On November 6th, 2011, bryana added the following:
ordered 6 different bags of bulbs all on sale.
Good sized bulbs well packaged.
On May 6th, 2012, bryana changed the rating from positive to neutral and added the following:
I had a small order of two butterfly weeds and one kniphofia.
The butterfly roots have been planted for a while with no growth and the kniphofia was quite small.
On May 9th, 2013, bryana changed the rating from neutral to positive and added the following:
I ordered some spring bulbs at the end of the year clearance - all grew well despite very sandy soil,cold winter & dry spring.
I ordered several agastache - all arrived in good condition and very well packaged.
On November 29th, 2013, bryana added the following:
I ordered from the 50% off end of season bulb sale.
The bulb sizes were very impresive for the most part.
Trumpet Daffodil Bulbs Primeur very big and firm (2 dozen), the Butterfly Daffodil Bulbs Centannees (1 dozen) big and firm,
the 50 Early Spring Bulbs Deer Won't Eat were small early season bulbs in one large bag with each group of bulbs separated but NOT labeled. (the only disappointment)
The Tulipa praestans Bulbs Shogun were average size for an early season tulip. Good value and well packaged.
On May 17th, 2014, bryana added the following:
I ordered the Gaillardia Sampler, two Kniphofia, two Lavandula and one Echinacea purpurea Rubinstern.
All arrived well packaged, deep pots, damp potting soil and healthy plants. The Echinacea is a little spindly but all the others are thriving.
|On May 10, 2014, cd1229 Rio Rancho, NM wrote:
Posted on May 29, 2013, updated May 10, 2014
On May 23rd, 2013, cd1229 added the following:
A week later and no refund has been issued. I have checked with my card company, no credit has been submitted to them by High Country Gardens. I suppose I'll have no choice but to dispute the charges thru my credit card company... first time in my 55 years it has come to this! Ugh!
On May 28th, 2013, cd1229 changed the rating from negative to neutral and added the following:
Since my posting here, Ethan Platt, President of American Meadows and High Country Gardens, has personally addressed the issues with my order, and I've received a full refund. I've decided, based on Ethan's response, the outstanding track record of HCG over the years, and the unique plants available thru HCG for my region, to give them another chance. As Ethan has stated here, they are not up and running properly as they'd hoped, the company having changed ownership just weeks prior to Spring shipping. As a long time, die-hard customer, I will go ahead and give them some time. In August when the temperatures begin to cool down here, I will order again... Rest assured, I will be posting my experience at that time.
On May 29th, 2013, cd1229 changed the rating from neutral to positive and added the following:
On May 10th, 2014, cd1229 added the following:
I just received my order, and am totally impressed with the large, well-rooted plants, and careful packaging. I have been ordering from this company for well over a decade, and it is still my go-to place, for their huge selection of plants that thrive, as opposed to merely "survive" in this harsh southwestern climate. I will definitely order again. Meanwhile, I can hardly wait to see the Salvia Burgundy Seduction blooming, in all its glory... based on the size and root system of the plants I received, I expect it will happen this season, and the color is simply to die for!
On May 10, 2014, High Country Gardens responded with:
"On May 19, 2013 3:01 PM, High Country Gardens responded with:
On May 23, 2013 8:56 PM, High Country Gardens added:
cd1229, I just emailed you directly to get more info on your refund to make sure that it's gone through properly.
|On Apr 29, 2014, Sequoiadendron4 Lititz, PA (Zone 6b) wrote:
Posted on October 22, 2013, updated April 29, 2014
On June 8th, 2013, Sequoiadendron4 added the following:
Thank you for responding. Perhaps, after an increase in positive ratings on here, I may try ordering from HCG again. I do appreciate your response and wish you the best of luck in turning things around.
On October 22nd, 2013, Sequoiadendron4 changed the rating from negative to positive and added the following:
I have changed my rating to positive after a recent order was received in a timely manner and the plants were in very good condition upon receipt. Email communication was great and it took much less time than I thought to get my order. They shipped the plants over the weekend, which was a concern, but when they arrived, I only had to water one of them. It was probably the best packing I've seen yet getting plants in the mail. I will note that I avoided anything that said it was on back order and it was nice that they said whether the item was in stock or not on the website. Hopefully they've turned things around :)
On April 29th, 2014, Sequoiadendron4 added the following:
I have received another order from HCG and everything was perfect. The plants were in good condition and the packaging was adequate. Definitely a good source for some interesting plants!
On Apr 29, 2014, High Country Gardens responded with:
"On Jun 7, 2013 4:07 PM, High Country Gardens responded with:
Sequoiadendron4, Thanks for your positive feedback on American Meadows! Yes, we've struggled with High Country this spring - they were closed from Nov until we took over in Feb and their systems have really given us a lot of headaches. Their inventory, order management and phone systems have been very hard to manage this spring.
On Oct 23, 2013 11:01 AM, High Country Gardens added:
Thanks for giving us another shot and for the kind words! Much appreciated.
On Apr 29, 2014 7:53 AM, High Country Gardens added:
Thanks, Sequoiadenron4. Glad we were able to re-earn your trust. We're working double shifts, 6 days a week in the greenhouse trying to keep up with the spring rush.
|On Mar 21, 2014, James_Cramer Wye, MT wrote:
This really is an extraordinarily good company. The selection of products is vast and the information provided about each plant is very complete.
|On Nov 24, 2013, DaveEgbert Carpenter, SD (Zone 5a) wrote:
Long time fan of the catalog, placed my second order for 2013 in late October.
|On Sep 26, 2013, kip563 San Diego, CA wrote:
After reading the negative comments during the transition of the ownerships, I was wary about my order. But also had a glimpse of hope when I read the responses from the new business. I am happy to report that all 5 Salvia pachyphylla came in well packaged and in good health.
|On Sep 10, 2013, chernandez STEPHENTOWN, NY wrote:
I ordered from High Country Gardens last week and my plants arrived today 09.09.13. I was so impressed with not only the quality and health of each of my new plants but the way they were packed and shipped was the best I've ever seen! This has been the best online plant order experience I've ever had. I just recently bought a new house and I will be purchasing all of my landscaping material from this company. Keep up the good work High County Gardens!!! and Thank You!!!
On Sep 10, 2013, High Country Gardens responded with:
"On Sep 10, 2013 7:10 PM, High Country Gardens responded with:
Thank you for your kind words! Our team has been working very hard towards the fall season and it's great to hear that you were pleased with your order. Best Wishes, Ethan"
|On Jun 29, 2013, BreeG Campion, CO wrote:
I placed a large (57 item order) online the evening of 06/21/13: all plants arrived on Saturday 06/29/13. I'd stumbled upon negative reviews on 06/23/13 on this site and emailed Ms. Victoria using the email provided in others' comments to inquire about my order since most of the recent reviews were very unflattering and received a response from her the next business day. She let me know of 18 varieties of plants I ordered only 1 was not available; I received credit for that set of items (confirmed pending via my credit card statement online) and was given a small credit toward future purchases as a goodwill gesture. Tracking information arrived via email as well as follow up from Ms. Victoria, at my request. Above and beyond this, I placed my order with $350 in gift certificates that had languished for several years and they were honored without any hesitation. Clearly if problems existed with the change in ownership they are smoothing them out - my recent order was virtually flawless: additional thanks to your great customer service representative! I am pleased to recommend HCG each time someone stops by to praise my landscaping and will continue to do so with confidence.
On Jun 29, 2013, High Country Gardens responded with:
"On Jul 1, 2013 5:17 PM, High Country Gardens responded with:
BreeG, Thank you, thank you for your kind words! As you can tell from the other posts, it's been a long spring for us as we've worked to keep High Country afloat. The good news is, we survived and the better news is that we will be back on track for fall with the kind of service and support High Country has been known for. Victoria and her team worked 'round the clock this spring and your words of encouragement are much appreciated.
|On Jun 2, 2013, Garden_Blogger ADIN, CA wrote:
Posted on May 28, 2013, updated June 2, 2013
On June 2nd, 2013, Garden_Blogger changed the rating from negative to positive and added the following:
Ethan contacted me to express his concern regarding my order. He investigated the whereabouts of the order I had given over the phone to find it didn't exist.
Ethan has been very helpful in his attempt to remedy the situation and I appreciate his outreach. Given this, I will place my order again with High Country when the plants are once again available.
Thank you Ethan.
On Jun 2, 2013, High Country Gardens responded with:
"On May 28, 2013 9:13 PM, High Country Gardens responded with:
|On May 17, 2013, desertrim53 Union, OR wrote:
As a past and very satisfied customer of HCG, I was dismayed when learning that the store and online catalog were a thing of the past. Then great news, they were back, under new ownership (by passionate plant-people) and David was still going to be around to do what he does best, and loves. Plants. Isn't that why we are all here?
|On Feb 20, 2013, Guppycat Eldorado at Santa Fe, NM wrote:
HCG is back!!!! I live in Santa Fe (HCG's former home) and I just ordered from them now that American Meadows has taken over.The person on live chat provided quick,knowledgeable answers about the transition, ordering on the new website was really easy, and the email acknowledging my order was in my inbox faster than I could click over there from the HCG site. The plants won't arrive until May, but I'm guessing they'll be fresh and healthy, just like my HCG orders in previous years. Now I can get those special "rock garden" plants I thought I'd never find again!
|On Feb 3, 2013, carrielamont Milton, MA (Zone 6a) wrote:
Posted on April 13, 2007, updated February 3, 2013
On February 3rd, 2013, carrielamont added the following:
Reading the other current negative reviews is sad, since I've always had such positive feelings about this company. I was planning to order some Agastache for containers, since now we live in hot and dry; much closer to the intended home for these plants. D. 'Pink Adobe' is still doing well, as I recall. I hope spring shipping starts soon.
|On Jan 18, 2013, shindagger Oklahoma City, OK wrote:
Posted on October 27, 2010, updated January 19, 2013
On January 18th, 2013, shindagger added the following:
I just found out that High Country Gardens is going to continue to offer their mail order service. I am so glad to hear it because it saddened me to hear they were closing down. There are so few sources online for similar plants and they are nice to deal with.
|On Dec 27, 2012, hckybreath Keyport, NJ wrote:
Despite the number of comments, mostly positive, for High Country Gardens, and it's apparent demise; I feel compelled to add my own 2c
|On Oct 7, 2012, flying_squirrel Priest River, ID (Zone 5b) wrote:
Posted on July 11, 2008, updated October 7, 2012
On October 7th, 2012, flying_squirrel added the following:
Recently placed a small order since a couple plants were on sale that I wanted. They arrived quickly, well packed and small but healthy.
|On Sep 13, 2012, bethany_in_ct Hartford, CT wrote:
I ordered two sungold tomato plants from them fairly far into the season (June?). They arrived within the window they promised,and were quite tall and healthy when I took them out of the packaging. The tomatoes have produced abundantly all summer.
|On Sep 9, 2012, PamelaNoyes Blanding, UT wrote:
Posted on March 30, 2012, updated September 9, 2012
On September 9th, 2012, PamelaNoyes added the following:
So the grass never re-shipped, but they were so helpful and sent me a gift card to make up for the inconvenience. I have since ordered several more shipments. Some of the plants seem small, but all have flourished. Everything that I planted in the spring is large and blooming despite the dry year and me having a new baby so I neglected them.
|On Aug 22, 2012, Sherry4819 Flagstaff, AZ wrote:
I love this company. I have never had a bad experience with shipping or with the health of the plants they have sent. EVERY ONE of the plants I have bought from them has thrived. I live at 7,000 ft. elevation and I have had quite a few mail order plants from other places that have gone into terminal shock. High Country plant are a great fit for my landscaping. My penstemons are so gorgeous right now with the monsoons going on - wish I could post some photos so you could see the High Country plant experience we're having here.
|On Jun 3, 2012, FiremanDave Red Bluff, CA (Zone 9a) wrote:
Overall, good experience.
|On May 26, 2012, islander1938 WASHINGTON ISLAND, WI wrote:
The plants received are healthy and look good. There should be no problem with them, but these folks really don't like to email.
|On May 23, 2012, gpaulon Forest Park, IL wrote:
High Country Gardens is a great company to deal with. They are always friendly, knowledgeable and accommodating. Whenever I have had a problem with a shipment or an individual plant, they have always taken care of it with a smile. They're great!!
|On May 21, 2012, JonSchneider Fleming Island, FL (Zone 9b) wrote:
Posted on May 19, 2012, updated May 21, 2012
On May 21st, 2012, JonSchneider changed the rating from negative to positive and added the following:
As expected, High Country Gardens appropriately responded to my evaluation. They are apparently experiencing "growing pains" with new software that has impaired their ability to respond to customers in a timely fashion. I am pleased to say, though, I have been in contact with both Sam and Victoria and we came up with a very fair resolution to my issue that will result in me being able to obtain new plants that will be sent to me overnight. This is exactly the kind of customer service that i would anticipate from this company. It would be hard to add enough superlative to the plants I have previously ordered from them. The packing is always superb and the deep pots with excellent root systems guarantees easy transplants with hardy growth. I will be back to order from them in the future. Anyone can make a mistake and they certainly are forgiven and deserve another chance.
On May 21, 2012, High Country Gardens responded with:
"On May 20, 2012 10:36 AM, High Country Gardens responded with:
I am sorry to hear of your recent experience. As you know this is not the norm for High Country Gardens. I am glad you gave us the opportunity to contact you and to satisfy your request of replacements.
|On May 18, 2012, sandgarden Millsboro, DE wrote:
I was a little surprised at the small size of the plants...a first for me, but they've been transplanted and are doing fine.
On May 18, 2012, High Country Gardens responded with:
"On May 20, 2012 10:40 AM, High Country Gardens responded with:
Glad to hear your plants arrived safely and are planted in their new home! Happy Gardening!
|On Apr 22, 2012, FlowerDiva Raleigh, NC wrote:
I ordered 5 Agastache 'Ava' , 5 Agastache cana 'Rosita' and 1 Buddleia alternifolia in early March. I was able to select my week of shipping, which is wonderful! I received an email that my plants were shipping the 2nd week of April, just as I had selected. They came right on time and were packaged secure and safe! HCG has a wonderful packing method! Every plant looks wonderful and healthy!! I've ordered from them 2 years ago and had the same great experience. They have the best selection of Agastache!
|On Mar 30, 2012, Ispahan Chicago, IL (Zone 6a) wrote:
This is a marvelous company. Customer service is efficient and helpful (Sam is the greatest), plants are great quality, selection is wonderful and the packing is more environmentally friendly than most nurseries with very little extraneous material involved.