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Comments regarding High Country Gardens

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501 positives
46 neutrals
82 negatives

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RatingAuthorContent
Positive bethany_in_ct
(3 reviews)
On Sep 13, 2012, bethany_in_ct Hartford, CT wrote:

I ordered two sungold tomato plants from them fairly far into the season (June?). They arrived within the window they promised,and were quite tall and healthy when I took them out of the packaging. The tomatoes have produced abundantly all summer.

Positive PamelaNoyes
(1 review)
On Sep 9, 2012, PamelaNoyes Blanding, UT wrote:

Posted on March 30, 2012, updated September 9, 2012
I ordered 8 flats of legacy grass plugs, and one of the pre-planned gardens, as well as some planting supplies. The supplies came quickly. I ordered the grass and plants to come end of April. I was very nervous when I received the grass a month early. I called customer service and was quickly assured that the grass would be re-sent for the date I had chosen. Thank you High Country Gardens for being upstanding and helpful!


On September 9th, 2012, PamelaNoyes added the following:

So the grass never re-shipped, but they were so helpful and sent me a gift card to make up for the inconvenience. I have since ordered several more shipments. Some of the plants seem small, but all have flourished. Everything that I planted in the spring is large and blooming despite the dry year and me having a new baby so I neglected them.
Positive Sherry4819
(1 review)
On Aug 22, 2012, Sherry4819 Flagstaff, AZ wrote:

I love this company. I have never had a bad experience with shipping or with the health of the plants they have sent. EVERY ONE of the plants I have bought from them has thrived. I live at 7,000 ft. elevation and I have had quite a few mail order plants from other places that have gone into terminal shock. High Country plant are a great fit for my landscaping. My penstemons are so gorgeous right now with the monsoons going on - wish I could post some photos so you could see the High Country plant experience we're having here.

Positive FiremanDave
(3 reviews)
On Jun 3, 2012, FiremanDave Red Bluff, CA (Zone 9a) wrote:

Overall, good experience.
I order through HCG to obtain choice plants that are not available from local and regional garden centers in my area.
Two Important Notes:
First: plants seem to be shipped direct from the greenhouse so are not "Hardened off" to tolerate strong sunlight or temps. I would STRONGLY recommend that gardeners take CARE before planting out new purchases directly in the ground. My plants really needed some hardening off time before they are garden ready. So I introduced them to the sun slowly and watched for stress.
Second:Catalog and website often do not jive with availability. I had seen Prunus andersonii in the catalog but not online when I went to order. This has been true of several plants, that seem to not appear online.
I have visited the store in Santa Fe and loved the selection and the gardens and have chatted with David Salman personally. He is a fine plantsman.

Positive islander1938
(4 reviews)
On May 26, 2012, islander1938 WASHINGTON ISLAND, WI wrote:

The plants received are healthy and look good. There should be no problem with them, but these folks really don't like to email.

Positive gpaulon
(3 reviews)
On May 23, 2012, gpaulon Forest Park, IL wrote:

High Country Gardens is a great company to deal with. They are always friendly, knowledgeable and accommodating. Whenever I have had a problem with a shipment or an individual plant, they have always taken care of it with a smile. They're great!!

Positive JonSchneider
(12 reviews)
On May 21, 2012, JonSchneider Fleming Island, FL (Zone 9b) wrote:

Posted on May 19, 2012, updated May 21, 2012
After several years of wonderful experiences with this company, I have to rate them with one big negative. I have tried contacting them 6 times via e-mail, their internet claim form, etc. with no response. Finally, I called and spoke to a customer service representative who "had no authority" to replace 6 dead plants and promised me she would have someone call me. that did not occur either. The bottom line is that I am out 6 plants with no mechanism to resolve the issue. As good as my previous orders have been in the past, I would not order from them again nor advise other gardeners to do so. My guess is that this letter may result in a response, but this is just plain bad customer service


On May 21st, 2012, JonSchneider changed the rating from negative to positive and added the following:

As expected, High Country Gardens appropriately responded to my evaluation. They are apparently experiencing "growing pains" with new software that has impaired their ability to respond to customers in a timely fashion. I am pleased to say, though, I have been in contact with both Sam and Victoria and we came up with a very fair resolution to my issue that will result in me being able to obtain new plants that will be sent to me overnight. This is exactly the kind of customer service that i would anticipate from this company. It would be hard to add enough superlative to the plants I have previously ordered from them. The packing is always superb and the deep pots with excellent root systems guarantees easy transplants with hardy growth. I will be back to order from them in the future. Anyone can make a mistake and they certainly are forgiven and deserve another chance.
On May 21, 2012, High Country Gardens responded with:

"On May 20, 2012 10:36 AM, High Country Gardens responded with:

I am sorry to hear of your recent experience. As you know this is not the norm for High Country Gardens. I am glad you gave us the opportunity to contact you and to satisfy your request of replacements.

Sincerely,
Victoria Peralta
Customer Service Supervisor
High Country Gardens
vperalta@highcountrygardens.com
1-877-811-2700 ext. 3023"


Positive sandgarden
(11 reviews)
On May 18, 2012, sandgarden Millsboro, DE wrote:

I was a little surprised at the small size of the plants...a first for me, but they've been transplanted and are doing fine.
Arrived in good condition. A first order for me, so I'll have to see how the plants do.


On May 18, 2012, High Country Gardens responded with:

"On May 20, 2012 10:40 AM, High Country Gardens responded with:

Glad to hear your plants arrived safely and are planted in their new home! Happy Gardening!

Sincerely,
Victoria Peralta
Customer Service Supervisor
High Country Gardens
vperalta@highcountrygardens.com"


Positive FlowerDiva
(5 reviews)
On Apr 22, 2012, FlowerDiva Raleigh, NC wrote:

I ordered 5 Agastache 'Ava' , 5 Agastache cana 'Rosita' and 1 Buddleia alternifolia in early March. I was able to select my week of shipping, which is wonderful! I received an email that my plants were shipping the 2nd week of April, just as I had selected. They came right on time and were packaged secure and safe! HCG has a wonderful packing method! Every plant looks wonderful and healthy!! I've ordered from them 2 years ago and had the same great experience. They have the best selection of Agastache!

Positive Ispahan
(55 reviews)
On Mar 30, 2012, Ispahan Chicago, IL (Zone 6a) wrote:

This is a marvelous company. Customer service is efficient and helpful (Sam is the greatest), plants are great quality, selection is wonderful and the packing is more environmentally friendly than most nurseries with very little extraneous material involved.

I just received a large order to start populating my new garden with bountiful perennials. I am very pleased.

I always look forward to learning about the new HCG plant introductions each year. At such reasonable prices, it is hard to resist temptation!

I will definitely be a repeat customer in the future.

By the way, I am surprised at some of the negative reviews below. The customer service of this nursery is one of the best and easiest to deal with...

Positive avsjen
(1 review)
On Mar 19, 2012, avsjen Castle Rock, CO wrote:

I've ordered from HCG for at least 5 years now and have always been very satisfied. In all those orders, I've only had one plant not make it; took a picture, sent it to HCG, and promptly received a replacement, healthy and still going strong in my garden. I'm a fan!

Positive virginiarose
(64 reviews)
On Mar 19, 2012, virginiarose Portsmouth, VA (Zone 8a) wrote:

Well this is my first order with HCG, I was a little disapointed with the size of a plant I ordered. I sent a picture and they offered me my money back or a bigger shrub in April, so I took the new shrub. I do like the selection of plants on this website and plan to do more business. I appreciate the prompt way they handled the problem and the customer service is terrific.

Positive echinaceamaniac
(15 reviews)
On Mar 17, 2012, echinaceamaniac (Clint) Medina, TN (Zone 7b) wrote:

Posted on February 20, 2012, updated March 17, 2012
Posted on May 28, 2010, updated February 20, 2012
Posted on March 13, 2009, updated May 28, 2010
I ordered a Hesperaloe parviflora 'Yellow' and it was shipped exactly when I requested it to be shipped. The plant is very healthy and in a larger pot than expected. It also already has offshoots at the base. It looks as good as a plant I bought locally last year (the red variety of the same plant) and the price is very competitive, including the shipping costs!

I would very highly recommend this company. I'm impressed. Thanks for the good service!


On April 3rd, 2009, echinaceamaniac added the following:

I just received another order and they did it again! They ship it when promised. Thanks again!
On May 28th, 2010, echinaceamaniac added the following:

I received my plants yesterday. Both Echinacea "Pica Bella" had buds on them already. Sure, the shipping caused the plants to not be perfect, but that is understandable. I have ordered from High Country Gardens several times now and all my orders with them have been positive experiences.
On February 20th, 2012, echinaceamaniac added the following:

I received my latest order of Delosperma 'Fire Spinner' and Red Yucca 'Brake Lights.' Both look great. High Country Gardens is top notch in my book!
On March 17th, 2012, echinaceamaniac added the following:

I ordered a Delosperma collection and it came in perfect condition. Their packaging is among the best I've ever seen. I just hope they don't switch to coco pots like Bluestone did. Thanks for the great service!
Positive marktrot1
(3 reviews)
On Mar 1, 2012, marktrot1 Flagstaff, AZ wrote:

I have visited their nursery/greenhouses in Santa Fe and ordered plants from them. Their demonstration garden is gorgeous.

Last summer (2011), I ordered Silver Buffalo Berry bushes and only lost one due to neglect. The plants came with soil and were very healthy. Shipping was fast. Luckily their climate is similar to our climate in Flagstaff, in fact we get more moisture, so growing here is a little easier.

I highly recommend this company to all my neighbors and people I work with. They are a great company to get hard-to-find natives.

Positive Crinum
(1 review)
On Feb 21, 2012, Crinum Abilene, TX wrote:

I just found HCG this year and placed my first order for 3 Amaryllis bulbs that were discounted. I was told the bulbs would be small because they were discounted but I have been trying for 2 years to get this particular variety so I agreed and expected 3 small bulbs. They arrived within the week and were the biggest bulbs I have ever received. I was thrilled and I'm anxiously waiting for them to bloom.
I will order from them again when I find something I am looking for.
A very satisfied customer in Abilene Texas.

Positive kkirschbaum
(27 reviews)
On Feb 7, 2012, kkirschbaum Yonkers, NY (Zone 6b) wrote:

I was surprised to see that HCG gets somewhat mixed reviews on here, and then I realized that though I have ordered from them several times a year since 2007 I had yet to contribute a review. I am a fan of this nursery. I've never visited them, but I like the ethos of their catalogue. Westchester County NY would hardly be considered a xeric place, but I garden on a hilly site facing south and east (and never water once a plant is established so everything in my garden needs to survive on rainwater). Their selection of water thrifty plants is very useful for my site. I've been happy with the success rate of most things I ordered from HCG. Have plants died? Yes -- but unless the plant dies shortly after arrival (or arrives in bad shape) I find it hard to blame the nursery. Plants are living things and by their very nature this means they all die eventually. Part of my flexibility on this point is that I've experimented with plants from HCG that are offered with the caveat that the plants are better for the arid West, and when those don't make it I especially feel it unfair to complain. Amazingly an impressive number of these Western plants have survived (Chamaebatiera millifolium, Hesperaloe parviflora) or even thrived (Tagetes lemmonii, Philadelphus lewisii) for me. In general I find HCG's service is very good -- I always select my ship date, and have never had a problem with plants not arriving as expected. The packaging is usually great, so I haven't had problems with plants arriving in bad shape. In fact, this year I ordered another round of Agastache rupestris and was pleased that HCG changed their policy and didn't cut the plants back before shipping. I had a 100% success rate getting those established whereas in the past I always lost some. I always look forward to seeing what's new at HCG. I find their catalogues inspiring, and I like that they are unafraid to offer unusual varieties. I think many complaints on this board are from people whose expectations are a bit unrealistic. If price is really a big issue for you or if you get ruffled if a mailorder plant arrives looking jostled, then maybe you are the kind of customer better served by shopping at a local garden center or the big box stores. I've had plenty of bad mailorder plant experiences with other companies -- plants arriving dead, plants arriving bare root without that having been clear in the sales pitch, wrong plants, shipments gone awol without any tracking -- but I can heartily say that HCG is not among the bad mailorder companies.

Positive louis1933
(1 review)
On Jan 28, 2012, louis1933 Colorado Springs, CO wrote:

I have been buying from High Country Garden ever since they started. IN FACT MY ORIGINAL CUSTOMER WAS IN THE LOW TWO DIGITS. I have only praise for their plant selection and plant quality; also their soil amendments are very good. This is the ideal place to find plants and fertilizers for the front range of Colorado. Here in Colorado Springs these garden essentials are hard to find LOCAL NURSERIES ARE FEW AND MOST STOCK PLANTS NOT ARE SUITABLE FOR THIS PLANT HARDINESS ZONE AND SOIL TYPES FOIND AROUND COLORADO SPRINGS; MAKING HIGH COUNTRY GARDENS A VERY VALUABLE ASSET.

Positive oldCTgardener
(3 reviews)
On Jan 15, 2012, oldCTgardener Glastonbury, CT wrote:

On several occasions I have ordered plants from High Country Gardens.. The ones that I ordered in spite of their recommendations to the contrary (suited for only western gardens) did eventually die (as I expected, I like to push the envelope) but the others did well, and are doing well. I will continue to order from them. Their plants are vigorous and well-packaged. They have always arrived in top condition.

Positive Sandwichkatexan
(11 reviews)
On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:

I love these people , This is my third year ordering from them and I have never had a problem . They offer gallon sized plants on a lot of their yuccas and agaves , Love that ! Everything I have ordered from them is now huge in my garden and thriving , Even the little 5 in premium pot items . Just placed my order for two brakelight hesperaloes and one agave all gallon sized and the fact they let you choose your delivery date is simply unheard of in mail order nurseries I recommend them to anyone .

Positive jerrytate
(11 reviews)
On Nov 10, 2011, jerrytate Lake Charles, LA wrote:

agaves were my interest with this company. i placed my first order last week and received it today. that's good. i ordered 10 agave parryi that were on sale for $3.50. that's real good. i called to place an order by phone with a credit card and it took a bit of time as the sale prices were not what they had on their end. the plants arrived and i could here movement when i tilted the box. not good. upon opening the overly complicated packing the plants were in excellent condition with only 2 damaged leaves. very good for shipping agave. i think the packaging was overkill. for a small rootbound agave (which is OK) i see no reason to use rubberbands to keep a piece of foam to cover the top of the soil. more should have been done to keep the plants from moving in the box. i've received many agave from other on-line nurseries that use newspaper. the plants were very well grown and for $3.50 a great value. i will order from this nursery again, and other than the packaging techniques, i give it a positive rating.

Positive channelite
(1 review)
On Nov 3, 2011, channelite Henderson, NV wrote:

The plants are usually seedlings, so they will take years to grow like the pictures. I was disappointed last year when I got my first yucca rostrata. This year, it's growing and I now like getting small plants and watching them grow. I wish they could all be premium or one gallon size. I've ordered about five times, and I usually moderately pleased.

I would recommend HCG, but realize the plants are small.

Positive rinomanfroni
(2 reviews)
On Oct 20, 2011, rinomanfroni Arlington, TX (Zone 8a) wrote:

Posted on October 12, 2011, updated October 20, 2011
I am very happy with this company!

Because the plants HCG ships are very tiny, I really suggest anybody (especially if you live in Texas) to buy plants from High Country Garden in the Fall because they will be able to create a good root system during fall and winter before the summer heat begins. Plus the plants are so tiny that you better buy them early if you want them to become something during the next growing season!

I ordered the following plants in three orders:

Escobaria (Coryphantha) vivipara (Cacti Pot)
Escobaria minima (Cacti Pot)
Helianthemum nummularium 'Burgundy Dazzler' (Standard Pot)
Hymenoxys scaposa (Standard Pot)
Nananthus aff. broomii
Nananthus transvaalensis (Standard Pot)
Osteospermum 'Avalanche' PPAF (Premium Pot)
Phemeranthus (Talinum) calycinum 'Judith's Favorite' (Standard pot)
Ruschia pulvinaris (Standard Pot)
Rabia albipuncta (Standard Pot)
Stomatium mustilinum (Standard Pot)
Zinnia grandiflora 'Yellow Cushion' (Standard Pot)
Yucca Nana (Standard Pot)
Callirhoe involucrata (Standard Pot)
Dalea purpureum (Standard Pot)
Lavandula stoechas 'Madrid Blue' PP# 12,573 (Premium Pot)
Penstemon pinifolius 'Compactum' (Premium Pot)
Armeria maritima 'Compacta' (Premium Pot)
Aloinopsis spathulata (Standard Pot)
Aloinopsis 'Karoo Red Mix' (Cacti Pot)
Hymenoxys acaulis (Standard Pot)
Nierembergia gracilis (Standard Pot)
Achillea serbica (Premium Pot)
Cold Hardy Cacti Sampler (Cactus Pots)
Dianthus gratianopolitanus ‘Firewitch’ (Premium Pot)


Here are the problems I found with the following plants:

1) Helianthemum nummularium 'Burgundy Dazzler' (Standard Pot)
It was out of stock and I received a refund very promptly without even asking anything about it.

2) Hymenoxys scaposa (Standard Pot)
This one died when I planted it in the ground. I believe it was too small (in fact it was a tiny little seedling). I already made a replacement request through their online form 2 days ago. I did not receive a confirmation email about the submission of the replacement request, but I hope they will send me a replacement soon.

3) Lavandula stoechas 'Madrid Blue' PP# 12,573 (Premium Pot)
I hoped this one was going to survive, instead it died just like all the other lavanders I bought at other stores such as Home Depot and Lowes. I really discourage people from buying lavender plants in North Texas because it seems like they do not like the humidity in the air here. Once a lavender feels stressed even a little bit, there is no return, it is doomed to die and there is nothing that can be done. So, I consider this as simply an experiment and I did not ask for a replacement plant. The best lavender plants to buy in Texas are those they sell in your local stores in 2-gallon pots or bigger. They are better prepared for standing our climate.

All the other plants are doing fabulously, and I can't wait for next Spring to see them bloom!


On October 20th, 2011, rinomanfroni added the following:

Wow! Today I not only received the replacement plant for the Hymenoxys scaposa, but I also received another Hymenoxys acaulis! They thought about making sure that I ended up at least with a Hymenoxys alive if ever the scaposa will not make it again!

Thank you so much High Country Garden! The other plants are still doing super great! Let's see how they are going to tolerate the upcoming unpredictable Texas Winter season!
Positive Delightful_Dawn
(2 reviews)
On Oct 18, 2011, Delightful_Dawn Altus, OK (Zone 7a) wrote:

I ordered some Kniphofia Caulescens last spring. They arrived as promised in Oct. They were in wonderful shape and larger than I expected them to be. This was a good shopping experience. I will buy from them again.

Positive JanRed2
(1 review)
On Oct 14, 2011, JanRed2 Brookmont, MD wrote:

I've purchased plants from High Country Gardens several times and always been happy with the results. The resources and information available on their website are extensive and the time or two that I've needed additional help, it has been easy to reach a knowledgeable person. I'm a very happy customer, in Maryland.

Positive OldCrank
(1 review)
On Oct 10, 2011, OldCrank Noonday, TX wrote:

I purchased two Agastche from High Country Gardens. I have purchased from them many times over the years and have Always been satisfied with the plants that arrived. They have always been good sized plants and in good condition.
This time I ran into a problem. One of the plants that arrived was already shriveled up and drooping badly. The other plant was fine. I went ahead and watered both plants and kept them in the garage for a day. The second day I put them out in a shady area and kept them watered. The plant that was shrivled still looked bad, the other one was great. The next day I planted both of them. What I found was that the shrivled plant didn't have any soil in the bottom half of the pot. This is why it was doing so bad. It didn't have any root system to speak of due to the air space in the pot. I contacted HCG and they have sent me a new plant to replace the other one. That's the way a vendor should answer a problem and that's why I still think HCG is the number one vendor for plants. Overall good product and standing behind what they sell makes them A+ in my book.

Positive WilsonCWW
(1 review)
On Sep 15, 2011, WilsonCWW North Las Vegas, NV (Zone 9a) wrote:

Ordered a few plants from them during summer of '11. They delivered them towards the end of summer as stated. All plants but one arrived in good condition. One of the plants was wilted and pretty much dead. I contacted the company and within a week I already had a replacement for it. Overall I'm satisfied. It's been a few weeks and the plants seem to be doing well so far. I'd order from them again.

Positive Patmisty1
(2 reviews)
On Aug 24, 2011, Patmisty1 College Park, MD wrote:

I love this company. Had nothing but positive experience. Plants arrive health. If planted promptly and nurtured the first year they thrive.
Just placed my third order with them. I live in a relatively wet part of the country. Maryland, and look for plants that will do well here and have used plants for areas that are hot and dry.

Positive johnnygalt
(3 reviews)
On Aug 22, 2011, johnnygalt Rockford, IL wrote:

I have just put my third order with High Country Gardens. In the past I have ordered thir Legacy buffalo grass plugs to be installed in a side yard as well as some perennials. Today I ordered 2 flats of the Bella plugs for my small front yard. In the past I have been most impressed with the packaging, prompt delivery as well as the detailed instructions for successful planting results. I am very pleased with their xeric efforts and especially impressed with the ability of their turf to easily adapt to the climate in northern Illinois.

Positive tomlwaters
(9 reviews)
On Aug 5, 2011, tomlwaters Santa Fe, NM wrote:

My order shipped on the date requested, and the plants were all very healthy and meticulously packaged. I have no reservation about recommending them.


On Aug 5, 2011, High Country Gardens responded with:

"On Aug 5, 2011 10:55 AM, High Country Gardens responded with:

Our shipping department works hard to get these orders packed and shipped securely. We appreciate your feedback and Thank You for recommending us to others!

Victoria Peralta
Customer Service Supervisor
High Country Gardens
vperalta@highcountrygardens.com
1-800-925-9387"


Positive greenneck
(1 review)
On Aug 1, 2011, greenneck Paoli, IN wrote:

several past shipments were most satisfactory. i just ordered from them again; that about says it all, eh?


On Aug 1, 2011, High Country Gardens responded with:

"On Aug 5, 2011 10:49 AM, High Country Gardens responded with:

Thank you for sharing about the arrival of your past shipments. We are glad to be of continued service to you!

Victoria Peralta
Customer Service Supervisor
High Country Gardens
vperalta@highcountrygardens.com
1-800-925-9387"


Positive emuehlbauer
(2 reviews)
On Jul 20, 2011, emuehlbauer Rego Park, NY wrote:

Just got an order of 4 plants, a combination of agave's and yucca's. They came in 3 separate packages, and were all very healthy and large.

Positive kypat99
(3 reviews)
On Jun 29, 2011, kypat99 Moline, IL wrote:

Ordered a variety of plants. All were well rooted. All have grown well. In fact, they are doing better than the ones I bought locally. I am already planning to order more in the fall.

Positive rosefinch
(1 review)
On Jun 20, 2011, rosefinch wrote:

My three orders were shipped complete in a timely fashion with all the plants arriving in good health without substitutions. Plants of interest but out of stock, are noted on their web site.

Positive Marilynbeth
(33 reviews)
On Jun 19, 2011, Marilynbeth wrote:

Posted on March 30, 2006, updated June 19, 2011
I love High Country Gardens; their plants, website and service! I received my first order Spring 2005 and everyone of the 8 plants were very healthy, nice and packed well. All the plants grew well and all but 1 (Penstemon pinifolius) bloomed last summer, and I'm sure I'll be seeing blooms on it this summer. I bought Salvias, Agastaches, a Penstemon, a Stachys and a Lavender. I already have another order coming soon and it won't be my last. Highly recommended!


On May 12th, 2006, Marilynbeth added the following:

I recieved my plants yesterday and they look great, if fact one of them (Agastache Orange Flare) was blooming in the box! I was able to get 4 of the 6 planted yesterday in a break from all the rainy days we are getting. Really nice healthy looking plants!

A great company to order from!
On March 13th, 2007, Marilynbeth added the following:

I've received 6 to 8 boxes of garden goods already this year, which included the following items........

Planters II (Natural Trace Mineral Fertilizer), Yum Yum Mix® 2-2-2 Organic Fertilizer, Soil Mender Humate, Saltwater Farms Sea Com-PGR Organic Seaweed Concentrate, Compost Tea, 10 to 12 bags of 10 Qt. Fertilome Potting Soil, Dramm Pattern Revolver Sprinkler, 2 in 1 English Sieve, English Steel Sieve with 1/2' Expanded Metal Mesh, 2 bags of Soil Moist™ Water Holding Crystals and a Paint Marking Pen by Faber.

Great company to order from! Next month, I'm looking forward to the 18 or more plants from them. This will be my 3rd year (but not my last) buying from them and planting their plants!


On June 19th, 2011, Marilynbeth added the following:

I've ordered every year since my first order in Spring of 2005. In fact, I've ordered several times or more each year. I'm always very happy with each order.

They're my first place I go to for plants each year. Since 2005, I've been mainly ordering Agastaches and Salvias and Xeric plants they offer.

I order more than just plants from HCG. I garden organically and have been ordering the organic garden goods they offer for the soil and plants.

They have a customer for life with me! I first found out about HCG when I read an article in a Fine Gardening magazine in the Spring of 2005 about them and the Agastaches they were growing and selling and I was instantly hooked! Highly recommended!

Positive bkm_trees
(2 reviews)
On Jun 12, 2011, bkm_trees Rigby, ID (Zone 4a) wrote:

Ordered 3 Bigtooth Maple. All arrived in perfect condition.

I like that you are also able to select the week of the shipment when you place an order.

Positive sunsign5
(21 reviews)
On Jun 3, 2011, sunsign5 Ipswich, MA wrote:

Ordered 3 plants on 5/25. Received them today 6/3. Perfect large healthy plants ready to go in the garden.

Super quick shipping. A wonderful company as far as I'm concerned. Never dissappointed with any plant I have purchased from this company.

Positive NHBabs
(6 reviews)
On Jun 3, 2011, NHBabs Concord, NH wrote:

I ordered about 30 plants at HCG's end of season sale, my first order with this company. Plants arrived quickly (I did expedited delivery as I am in the opposite corner of the country) in excellent condition. Small, but healthy and robust looking plants, well packed in a manner that is easy to unpack. I couldn't be more pleased. I mail order plants regularly, and will expect to use HCG again.

Positive fiwit
(3 reviews)
On Jun 2, 2011, fiwit Lebanon, GA wrote:

I have dealt with HCG many times in the past, and have never had a bad shopping experience. A couple weeks ago, I ordered a buddleia alternifolia, and never got a shipping notification. After about a week, I emailed asking for status and Maureen told me my order had somehow slipped through the cracks (that can happen - I ordered via website on a Sat, during a busy busy busy month). She said it would ship immediately with free expedited so I would get it as soon as possible.

When I explained that we are now in 90F days here in GA, she agreed to cancel and refund, instead. The refund hit my account the very next day. I'll be ordering my buddleia in the fall when our temps go back down - not just because HCG is the only reputable place I've ever found it for sale, but because I know this most recent snafu was an anomaly, not the norm. They are hands-down one of the best internet nurseries in the business, in my opinion.

Positive COgardener2675
(6 reviews)
On Jun 1, 2011, COgardener2675 Fort Collins, CO wrote:

Beautiful packaging. Plants arrive safely cocooned. Love the plants in the premium containers. The root systems are twice the size of regular containers. Very healthy plants. Love their on-line sales and catalog filled with tips.

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