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On Oct 3, 2007, Eric_OH Columbus, OH (Zone 6a) wrote:
Mail-order nurseries that demand you send in dead plants in order to get a refund generally have one thing in common - lots of consumer complaints and bad reputations.
A company that requires you ship dead plants, old shipping labels etc back to them is arguably just trying to create enough hassle for you that you give up and stop pursuing refund/replacement of plants.
If I had read these reviews I would never have ordered from this company; however, I had already ordered and received my plants before ever discovering this site. So far, I have no complaints about my order, which was for 10 different crepe myrtles. They were sticks in tubes when they arrived which didn't surprise me since the prices are low. SO FAR all my sticks have done very well, look quite nice and have grown considerably. My only concern is that they are truly the varieties that I requested - time will tell.
I will change my rating to positive if the varieties are correct!
