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|On Jul 27, 2017, hardyinokc Oklahoma City, OK wrote:
Posted on February 17, 2014, updated July 27, 2017
On July 27th, 2017, hardyinokc changed the rating from positive to neutral and added the following:
Wow. I was preparing to place an order this week, but saw on their web-site that no more orders are being taken after 7-24-17 for the year. With a (new) limited order time and the other negative comments I'm hearing, I wonder if their customers will take their business elsewhere. Can't help but wonder what the previous owner thinks about the changes being made and the evident lack of customer service.
|On Oct 5, 2005, palmbob Acton, CA (Zone 8b) wrote:
Good selection, and really a nice, honest place to order from. I have ordered two times, a year apart... and they couldnt' fill all of either order... but I pretty much had forgotten i had a credit since it had been over a year since the last order. And they sent me a check for the difference.... I was amazed. Plants were ordered in dead of winter, so delay was expected... was a bit disappointed in dinky size of most plants, but almost all healthy. Guess I should order plants later in the year from now on. Despite infintesimal size of some (two agaves sent were so small I could barely find them in the newspaper... one was litterally one leaf and that one the size of my pinky nail)... but all surviving to this day except that dinky one (never really had a chance- only fragment of a rootlet, too). Have another order pending, this one made in early fall, so we'll see if delivery a bit more prompt.
On February 28th, 2007, palmbob changed the rating from positive to neutral and added the following:
Now that I have had the plants I got from them a few years ago, I am slowly, plant by plant, discovering that somebody there has no idea what things are. I lost two of the dinkiest agaves (never took), and at least 3 of the aloe species are NOT even close to what they claimed they were, and one of the Agaves is also wrong. So, of all the plants I got from them, only half of the living ones are the correct species. I will never order from them again, as there are so many more reliable sources now for the rare and unusual Aloes I wanted. Sad.
|On Jan 18, 2004, gardengalca wrote:
You can't beat the prices and selection here, but the plants are often small and not in the best condition. Orders can be slow in the spring.
|On Mar 30, 2003, BrianPatrick wrote:
Anyone ordering from this company must be advised that if you are in a hurry to get your seeds-forget it. They do advise you that during their busy season it could take up to 3 weeks to get your order-I am at 5 weeks and still waiting. If you do order from their HUGE selection DO NOT mail it in! When I called, the gentleman on the phone was very cordial and notified me that they were behind opening their mail bags by 4 weeks. In business, too much business is a good problem to have-as long as it doesn't get over your head.