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On Mar 26, 2008, gumbydammit Ashland, MO (Zone 6a) wrote:
My first time ordering from Chamblee's and I am pleased. Roses were well packaged and appear healthy. Not huge but a good enough size. One had a bloom 1/4 the size of the plant as well as half a dozen buds. Another has buds as well. The Auswonder however appears to show signs of discomfort or disease. Some leaves discolored and curling inward. We'll see. Good prices and reasonable shipping.
On April 8th, 2008, gumbydammit added the following:
The Auswonder seems to have come out of its distress and all are happily growing in their chosen sites. New growth on all. A lovely experience all around.
VERY VERY PLEASED with Chamblee's Rose Nursery! :D
This is my first time ordering from them and I will most certainly order from them again for all my rose needs in the future. I placed an order for 2 Gruss an Aachen and 2 Pink Gruss an Aachen around Febuary 11th or 12th and I knew the next shipment was not to be shipped until the 18th. But, I am pleasantly suprised to have found a nice box waiting for me after work, 11pm, today. Considering the post office did not work on Monday, it only took 4 days to get here including Monday. Inaddition, 4 very healthy, green rose bushes that were carefully n individually wrapped greeted me when I slit open the box! This will make my rose bush venture much easier since the plants are so healthy. (no yellowing or dead anything here.)
end of story: Big dumb grin on my little face after a very long day at work. Thanks Chamblee's Rose Nursery! You've literally made my day! God Bless!
On Jan 28, 2008, toll_house Youngsville, LA wrote:
In the spring of 2007, I read about the "Peggy Martin" rose that survived Katrina. As a resident of southern Louisiana, I was impressed that a portion of all proceeds would go to restoring parks in the New Orleans area. Chamblee's was one of the nurseries that would be selling these roses.
I called Chamblee's to place an order, and was told they were not yet ready. I was told the exact date they would be ready to ship in September, and my credit card would not be charged until then. I received a postcard confirming my order and the date of the shipment. For the price, I expected small plants in small pots. Needless to say, I was pleasantly surprised at what I received. The smallest plant was over 12" tall, and all were very healthy. The packaging was wonderful!!
I found out we were being transferred back to Texas, so I planted mine in large pots to move with me. I staked them with Tomato cages, and all over 3' now.
Thank you to the very polite and helpful young woman I spoke with. (Holly?) I highly recomend this company, and will order again when settled in Weatherford.
My husband and I made the 135 mile trip today to Tyler, Texas and visited Chamblee's. I had pulled copies from their web site of all the roses in which I was interested and brought them along with me.
I was most impressed. They have literally, acres of roses. One thing I liked about their roses is that all are own-root roses, not grafted. I also like the fact that they do not sell bare-root roses, but have a minimum of one gallon containers.
The young gentleman who waited on us was polite, friendly (but not overly friendly) and knowledgeable about roses.
We were able to purchase all but two of the roses on my list. The stock was too low for them to sell right now. I'll be able to get them next season. My husband found some climbers he liked, so we got those, too.
Their pricing is very reasonable. We paid $8.95 for the one gallon container roses. We also bought two two-gallon containers for $14.95 and one three-gallon for $19.95. There are other mail order sellers who will charge that much for bare root or grafted roses.
Personally, I will never purchase another grafted rose again. Nor will I purchase a bare root plant again. We wound up spending about $250, and it was worth every penny. All the plants looked very healthy with lots of foliage. Some had buds and a couple had blooms.
I highly recommend Chamblee's. Their web site is very informative, so one will know what to expect of the plants purchased.
They also have a very cool dog who is the official customer greeter. We brought our two small dogs with us, and Bubba, our Pomeranian turned into a growl machine. Their dog, who could have used him for snack food, just backed away politely. Sapphire, our Maltepoo, sniffed him, and he stood quietly while she completed her inspection.
The folks at Chamblee's are great people and have supberb roses. I highly recommend them.
On Nov 21, 2007, MiniPonyFarmer Gilmer, TX (Zone 8b) wrote:
I placed two orders with Chamblee's in 2007. Both orders were handled efficiently. Their pricing and shipping costs are unbeatable. The quality of the roses was better than expected. I changed my order 3 times after it was placed, and they were very happy to accomodate my requests. All in all, a very happy customer.
On Nov 12, 2007, DriftingDude Charleston, SC wrote:
My shipment of seven roses arrived a few days ago. All the roses are very healthy and a good size. I will order from this company again. Keep up the good work!!!!!
On Sep 16, 2007, charlenesplants Buffalo, TX (Zone 8b) wrote:
I went to chamblees to purchase roses. I told them I was new to roses and wanted good quality roses.
I bought 20 plants that were only 5$ each. The person said you want to look for one that is healthy and has a good system with three good canes as she pointed to the canes in the pot.
As a newbie, I would've appreciated more honesty.
I saw them later at a garden show selling the same plants for $6.97 each.
The plants all had three cuttings in them instead of three canes on one plant.
When you took them out of the pots, they were distinctly separate plants and were not very old rooted cuttings.
They were not what I was told and not what I expected to recieve.
After three years of learning about roses, I now look online about what to expect before going out to buy roses.
For the same amount (acutally 3 cents less) I bought roses from Wal-mart that were bare root, wrapped in plastic with compost keeping the roots moist. They were actually three cane roses and had a strong root system. No babying or pampering was needed when they were planted out.
Chamblees has own root roses and they are not graded by any standards. Only grafted roses are graded.
Having learned this, I personally will not buy their roses again.
I like own root roses, but I prefer healthy roses grown for at least two years. They are much less stressed and have a much better chance of survival.
Now if they (chamblees) had told me that I could get healthier and older plants by paying more, I would have done that. The problem I have is that they were asked to give me guidance as a newbie and some advice on roses. I actually went there to buy 20 roses and would have paid $10 - $15 a plant had they given me the proper advice.
On Sep 16, 2007, Chamblee's Rose Nursery responded with:
"
On Sep 19, 2007 1:17 PM, Chamblee's Rose Nursery added:
We politely take the time to reply to this negative rating, but would like to list the inconsistencies in the negative claim:
1) The only garden show in Tyler, Texas, that our roses have been sold at were not sold for $6.97. If this was the price, these were not our roses.
2) The roses we have for $5.00 at our nursery are very old plants that have been discontinued due to slow sales of these varieties. Our sales staff would not have introduced these roses to a customer claiming to be "new" to roses, as larger, well-established varieties are much more appealing. We also stay in business by selling our higher quality roses. The "bargain" roses are geared toward gardeners who are not looking for specific varieties and want a low price.
3) All of our roses, including the $5.00 roses, carry a 90 day guarantee and we will be glad to replace them if they do not perform. We were not contacted by you for this information.
4) Although you refer to yourself as a "newbie", you state that you have been learning about roses for three years and have taken a class at ARE. We are always happy to educate our customers properly. In fact, we hold an annual Rose Adventure for those customers who study roses as deeply as you claim to.
5) Bare root roses are grafted roses and require much care in order to survive. Grading laws do not apply to own-root roses, as governed by United States Department of Agriculture. We only carry own-root roses, and our product cannot be honestly compared to a grafted rose sold at Wal-Mart. Numerous rose growers would support the fact that own-root roses are hardier, and easier to grow than grafted roses.
As always, had you contacted us regarding your displeasure with our staff or our products, we would have been more than happy to correct the situation. As you can tell, we are highly regarded when it comes to customer service. We are pleased to here that you are a happy customer of Antique Rose Emporium as they are a customer of ours, and friends in the rose community.
"
i bought 3 D. A. english roses, spring of 2006. i was very impressed with size and quality. the 2 cl. james galway quickly shot up to 6 ft. and had a lovely fall crop of blooms. the 3rd was supposed to be brother cadfael and though it had grown vigorously, it didn't bloom untill late may 2007. it was then that i knew i had been sent the wrong rose. i called to see about a replacement { for the $$ the other 2 roses were more than worth what i paid for the 3, but the work of preparing the planting site for what turned out to be the mildew prone, once blooming root-stock rose dr. huey was just to much.} I spoke to holly, asst. manager and explained my problem. she absolutely refused to believe me. Every description i gave, she said " thats the 1 you were sent. br. cadfael is lt. pink dr. huey is dark red. if i had said it was yellow, i think she would still try to convince me that i had the right one. i knew it was futile to argue on the phone and agreed to give it a chance to turn into br. cadfael. 2 weeks later it was still dr. huey, so i called again and asked to speak to mark chamblee. he was very pleasent and agreed to send a replacement in sept. and so he has. It came 9/13. I am glad i did not send my comments after speaking to holly even though i was upset at the time. i realize it's her job to sell not give away and everthing has been resolved happily. Wynn in Martinsburg WV.
On Sep 15, 2007, Chamblee's Rose Nursery responded with:
"
On Sep 17, 2007 10:06 AM, Chamblee's Rose Nursery added:
Although it is Holly's responsibility to sell roses, her first goal is always customer service and satisfaction, which is the same for the entire staff. I, Mark Chamblee, was consulted on the matter at hand in the beginning and agreed with Holly that the rose was not Dr. Huey by telephone description. It was not a matter of not believing the customer, just knowledge of how the roses can be different. In the end, I made the decision to replace the rose to insure absolute customer satisfaction, which is always our ultimate goal. Our staff would never put making a sell over customer service.
Thank you for a positive rating.
Mark Chamblee"
On Sep 13, 2007, countryrosegirl Powersville, MO wrote:
I ordered several roses spring 2007. I received big healthy own root roses already in a small pot. I loved the fact I could leave them in the small pots till I was ready to plant them or move them into bigger pots. So much easier to plant then bare roots. My roses have have really took off during the summer and it's hard to believe how small they were when I planted them. Best selection of Buck roses and many Austin roses. I'm going to order again for next spring.
In April I ordered 4 iceberg and 4 lavaglut roses. The order arrived exactly when they said it would and the plants were in excellent condition. All of them are doing great.
Their prices are unbeatable and their customer service was top notch when I placed the order. Will order from them again next year!
This company is close enough to me that I can drive 2 hrs and pick out what I want. Last year, we got there just in time to find David Austin roses in 2 gal pots for 5 dollars each. That is a BARGAIN. Usually in spring the rose houses are hopping and very busy with visitors coming through the rose gardens in Tyler, I think they all stop at Chamblees. So far, I've purchased about 50 roses from this company and they are all alive and happy, even in rain soaked NE Texas. I can see where ordering may present a problem especially if you are looking for email contact. This is one busy place and they are never lolly-gagging around. Friendly folks and the dog is great. He likes to keep customers happy while they wait in line. Good place to shop for quality roses.
i received an order in early spring. order arrived on time w/ quality plants packed well. i had a failure and emailed them. i heard nothing. i revisited their site recently, planning on placing an additional order; but wanted to know their replacement policy and other info. as there was no info under terms and conditions, i again emailed. they did return my email this time, said to call them. i did so. i explained all of this to their customer service rep. the response i got was one of complete indifference, just short of rude. the explanation i got as to why they hadn't responded to my earlier email, 'website was down' this summer. i wasn't expecting a replacement, but an acknowledgement would have been nice. i may still place that order, as i said, nice roses. but i am miffed that a company of this calibre doesn't hire more professional and responsive customer service personnel.
On Apr 17, 2007, Texas_Aggie Huntsville, TX wrote:
I was very happy to see this vendor listed as being reputable and highly recommended!
I attended the annual Festival of Roses in Tyler, Texas on October 21, 2006. During a public tour, I had the opportunity to visit this vendor's nursery and I was amazed at the organizational manner in which everyone was greeted and welcomed. Not one customer in sight was overlooked. I examined hundreds of roses and questioned many of the staff with dozens of questions. I can honestly say that this company goes the extra mile in providing customer satisfaction. I will attend the next annual festival and I will be ready to shop there again!
On Mar 31, 2007, GRASSHOPPPER Rutherfordton, NC (Zone 7a) wrote:
I just received my first order from Chamblee's. The two Betty Boop roses arrived exactly as promised, well-packed and in great condition. Nice-sized plants for a good price! I'm impressed! I will definitely reorder from this company.
On Mar 16, 2007, amarettonc Raleigh, NC (Zone 7b) wrote:
I ordered 5 roses in December and received an order confirmation the same day. They were well packed and in good condition, and shipped during the specific time I requested. The roses have been planted in the ground for 1 month now and are all healthy and really taking off. Chamblee's prices are very competitive and they have a good selection of Dr. Buck roses, David Austin roses, old garden roses and newer varieties. Chamblee's is the first website I visit when I look for a specific variety and I plan on ordering more roses from them in the future.
On April 1st, 2007, amarettonc added the following:
I received my second order from Chamblees this past week. 6 roses, well packed, in great condition. The roses are well-rooted with several canes; no one-cane wonders here. All had buds on them and two had blooms, beautiful, and such a delight to open the box and see them blooming.
On Mar 15, 2007, Pinetucky Swainsboro, GA (Zone 8a) wrote:
I have been ordering from Chamblee's for a number of years and have always found then to be great. They are the source I look to first when ordering roses. Their prices are great!The roses are healthy and take off quickly after planting. This year I ordered 5 more roses. They arrived in excellent condition. A couple were much larger than expected. The only complaint is that this year's shipping was considerably higher than in the past. I hope they can find a way to keep those costs down as their roses are wonderful!
On Jan 7, 2007, binkman Huntsville, AL (Zone 7b) wrote:
I ordered and received 4 plants. They were priced competitively, well packaged, arrived quickly, and were in fantastic condition. The experience was so good, I have ordered 4 more plants.
I ordered a dozen Sea Foam roses from Chamblee. The person taking the order was very polite and full of information. The roses arrived in the time frame the said they would and were packed very well. To my surprise some already had blooms on them! It has been about a month that they have been in the ground and blooming still! Definitely a great company to deal with.
On Dec 15, 2006, kviolette Raleigh, NC (Zone 8a) wrote:
I ordered one rose from Chamblee's Roses, a $10 plant with $15 shipping. Since it was a Christmas present and an unusual rose (Hot Cocoa), I went ahead and sprang for the shipping even though I thought it was high. The plant arrived yesterday and I was THRILLED! It was in a 1 gal pot with all its (moist) soil which I expected but it was also a very large plant. I am used to mail order plants being smaller than expected, not larger. Very nice plant, large, new growth, plenty of healthy foliage. Very happy with the company's product. I would definitely order from them again.
On Nov 13, 2006, DebRon Palos Verdes Peninsula, CA wrote:
First time order with this company. Ordered 2 roses over their website on 11/4/06. The plants shipped on 11/6 and arrived 11/9. Good size and condition. One even has several buds already. Hopefully they will thrive where we planted them. Suggestion: It would be nice if the company provided a tracking number (UPS or FedEx, whichever they use) when the order is shipped so that the customer can follow the shipment.
On Nov 5, 2006, Melba_Ga Commerce, GA (Zone 8a) wrote:
I ordered 4 climbing roses from Chamblee. Very pleased with the plants, method of shipping! Roses are very healthy,. I will definately order again from this company!
On Oct 13, 2006, Sootfoot5 Mobile, AL (Zone 8b) wrote:
I have had several orders from this company, and all have been received in perfect condition. The roses are large for the price and very healthy. You always know what date your roses will ship. Once I opened my shipment to find one of my roses to be be blooming its head off inside the box! In my last shipment, received two days ago, one of my roses is literally covered in buds. I did have a problem this year with this company's online order system which they have changed this year, but I emailed them and they simply asked that I telephone in my order. No problem. I love the little catalogue they send out which does not have any pictures but provides a wealth of information about roses in a chart form-well worth keeping for many years. This company can do no wrong in my book.
On Sep 30, 2006, vabyvlue Taylorsville, UT (Zone 6b) wrote:
Absolutely wonderful experience!! I will buy again and again and again. The staff is very friendly and helpful and the roses are wonderful. There was a mistake with my last order, which they quickly fixed in the most satisfactory manner.
On Sep 28, 2006, brigidlily Lumberton, TX (Zone 8b) wrote:
Received an order of eleven roses yesterday. They were in incredible condition, packed beautifully, and exactly what I had ordered. I'd been on the phone with them a time or two regarding the order, and they were nothing but friendly and helpful. I'll always check Chamblee's first if I want any particular rose -- reliability means a lot, especially over the internet.
On Sep 24, 2006, ceallachg Manchester, NH (Zone 5a) wrote:
I just received my order from Chamblee's. It was to have been shipped on the 18th, and it arrived on the 22nd in great condition. I will definitely order from them again! They're reasonably priced, and the roses arrived in one gallon containers with moist soil, packed well with a plastic bag surrounding the pots to keep the moisture in, and newspaper to protect the growth from damage during shipping. There were several canes on each plant, all of them about one foot in length. Very little damage done during shipping--I think only one, maybe two sets of leaves had either fallen off or were removed. And everything was nice and green!
On Jul 8, 2006, grannyrose Walhalla, SC (Zone 7b) wrote:
I have placed many orders with this company over the last three years. The roses have all been strong plants. I have never received a mislabled rose. Their prices are very reasonable. You can count on quality plants from this vender!
On Jun 21, 2006, rcbulldog North Sutton, NH wrote:
This is hands down one of the best sources for roses online! I ordered roses from three online companies and I have had the best success from these folks. Their shipping was superb and the plants were the healthiest I received. Use this company with confidence.
I ordered two New Dawns back in May. They arrived quickly with no problems. Both plants are very healthy and are growing like weeds. Will definitely order from Chamblees again!
I recently received my second order. The roses appear healthy and arrived in great condition. The plants are larger than those I've received from other companies charging twice as much per rose. Chamblee's definitely deserves the BEST BUY designation of rose vendors.
This was my first time ordering from Chamblees. The roses arrived in great condition over a month ago and I planted them as soon as they arrived. 'Scentimental' is still small but leafing out well. 'Confetti' is finally getting buds on it. If 'Ebb Tide' had been available I would have ordered it as well. I definitely will order from them next year.
These are the healthiest roses I have ever ordered. They have been planted for about 6 weeks now and most are flowering. Good product, gooid price, good service. nI wish they carried a wider selection of old garden roses.
I decided to order from Chamblee's based on the Garden Watchdog recommendation. I am very happy with the rosebushes I received. (Healthy, in gallon pots, moist soil.) It was also helpful to know exactly when the orders were shipped, and the plants came just when expected. They are in great shape - I have paid more at a garden center for plants that did not look as good. I would recommend Chamblees and will definitely order from them again.
I received my first purchase from Chamblee's today and I am extremely impressed with the plants, shipping and service. A computer glitch resulted in my order being delayed but was quickly remedied by a short e-mail to their service department. I have never received such lovely, healthy looking, well-packaged plants through the mail from an online catalog. I will certainly order again from Chamblee's as I expand my rose garden.
I ordered 4 roses from this company. I loved the fact that they told me the ship date when I ordered. There was no, we'll ship it at some point in these 30 days. They said they would ship May 8th and I got them today. They are in great shape. They are really healthy. Very impressed with these plants and this company. I will order from them again!
