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|On Oct 19, 2015, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on October 17, 2015, updated October 20, 2015
On October 17th, 2015, DonnaMack added the following:
After having numerous positive results for Park Seed year after year (I grew several tender perennials for clients this past year, to great praise, and for myself year after year) I thought I was taking a crazy chance by ordering a containerized Zephirine Drouhin rose because the price was more than reasonable and shipping was free. I assumed that it was coming in spring but it arrived TODAY! e are going through a frost spell but temps will be going up to the 70\'s, and my only dilemma is whether to keep it in a container in my garage or plant it with extreme protection, because it is GORGEOUS! I have a two year old Kathleen Harrop and want it to have company. While I question the wisdom of shipping it to me now, I cannot question the large size of this beautiful containerized, disease free rose!
On October 19th, 2015, DonnaMack added the following:
I am happy to say that I contacted you by email last Friday and received a detailed written response the following business day (yesterday) from Steve, who not only gave me excellent advice on how to plant the rose but reminded me that I have a guarantee of replacement or refund through June 30 of next year. I am very pleased with my interaction with your company, and plan to do exactly as Steve advised.
On Oct 19, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On Oct 17, 2015 3:05 PM, Park Seed Company (aka Park\\\'s Gardens) responded with:
I am sorry I am unable to contact you directly, I do not have any of your information. If your order was placed within the last few weeks, we are currently in our Fall season and this is why our order shipped now. We are happy to know your rose arrive in good condition and you are pleased with the quality. Please feel free to call us for advise for the expected frost spell and planting your rose.
On Oct 20, 2015 8:01 AM, Park Seed Company (aka Park\'s Gardens) added:
I am so glad that Steve our Horticulturist was able to give you some good advise. Please let us know if you need any further assistance.
|On Jun 10, 2015, mikeandflee Saginaw, MI wrote:
I've ordered seed in the past and had great luck with it. This year was no different, plants are growing and I am one happy gardener. This was the first year I order a plant, missed that it was a bare root plant, planted it and it's growing now too. Very happy!
On Jun 10, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On Aug 6, 2015 12:37 PM, Park Seed Company (aka Park\'s Gardens) responded with:
We appreciate you taking the time to let us know how pleased you are with your product. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products as well as to offer the best service possible. Again, thank you for sharing your thoughts!
|On May 8, 2015, dlh488s Springfield, MO wrote:
Posted on May 8, 2015, updated May 8, 2015
On May 8th, 2015, dlh488s changed the rating from negative to positive and added the following:
Angela, just emailed me again stating my order will be shipped on Monday overnight UPS. So Tuesday I can complete my garden additions for this year. As I replied to her this company should put her in charge. They have excellent products just overwhelmed employees with no follow through. Changed my rating to positive for Angela and their products.
On May 8, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On May 8, 2015 3:34 PM, Park Seed Company (aka Park\'s Gardens) responded with:
I am so sorry for the delay in the shipment of your order. I do want to inform you that I have made arrangements with shipping to have your order shipped out Monday morning via Overnight UPS delivery due to the delay you have experienced. I also want to make you aware that The King Fern you had on order is not available due to a quality issue and was canceled. I will be emailing you with an offer. Again please accept our apology,
|On Mar 20, 2015, LucasCatChow Tulsa, OK wrote:
This is more a report about customer service then product quality. I ordered a Garden Sieve and received another product in error. I called Customer Service and she promptly took down the information, shipped me the correct item, telling me to just keep the wrong item rather then shipping it back to them. Now that's good honest customer service. It's what I would expect from a reputable company.
|On Mar 5, 2015, Lhundrup Denver, CO (Zone 5a) wrote:
I ordered a few seed packets from these guys, and received the seeds in a respectable time (holiday weekend). So far everything has sprouted nicely and are creating leaves, except for the hardy cactus blend. I've never had much luck with germinating cacti; and it has only been ~2 weeks so far, but I figured I might get lucky with at least one early-ish sprouting cactus. Everything else; however, is going about as expected with 60-90% germination rates.
|On Mar 3, 2015, 8209 Louisville, KY (Zone 6b) wrote:
Posted on February 27, 2015, updated March 3, 2015
On March 3rd, 2015, 8209 changed the rating from negative to positive and added the following:
I want to change my rating from negative to positive. I received an email from Angela of customer service and we worked out a positive solution. Thanks Angela for restoring my faith in your company. I have been a member for many years. Thanks again.
On Mar 3, 2015, Park Seed Company (aka Park's Gardens) responded with:
"On Mar 3, 2015 10:53 AM, Park Seed Company (aka Park\'s Gardens) responded with:
We sorry to hear you are dissatisfied with our service. We would like to hear about your situation. Would you please provide us with your name, address, order # , and phone number and we will gladly work with you toward some sort of resolution in this situation.
|On Feb 13, 2015, jimbarg Blairstown, NJ wrote:
Posted on March 21, 2013, updated February 13, 2015
On March 20th, 2013, jimbarg added the following:
Again, here in 2013, and I have NO complaints about Park Seed. I placed a large order and it was shipped, complete, in a reasonable amount of time, Much of the \"early indoors\" starts are doing great. Excellent germination. I have no complaints with Park at all.
On February 13th, 2015, jimbarg added the following:
Once again, Park came through for me...I placed an order on Sunday night and received the ENTIRE order, with no backorders, on Thursday. Park is really getting its shipping house in order. Their prices are reasonable for most seed items, too (unlike a few other big names!). And, they offered free shipping on my $75 order and a 20% discount to boot! I will continue to use Park for all the seed varieties I need which they carry (and their selection is HUGE). I still don't see why there are so many negatives posted for Park...they have been nothing but good, reliable, and of highest quality for many many years with me.
|On Dec 2, 2014, upstairsnun Otego, NY wrote:
Since they cater to Southern growers and I garden in Zone 4, I usually order just specialty seeds from Park: fun things I can't find elsewhere. I have followed them for years, watching the Park family squabble over their inheritance, not caring that their business was the livelihood for hundreds, if not thousands of families. Where others have turned their companies over to the employees, giving them a stake in their workplace and thus a reason to care (think King Arthur Flour; Johnnies Selected Seeds), they preferred to run their company into the ground, not even updating an antiquated and less than "transparent" bookkeeping system.
|On Oct 7, 2014, orangepassion Springfield, MO (Zone 6b) wrote:
I placed an online order with Park Seed this spring (2014) - my first time ordering from this company and I was very pleased with their packaging, fast shipping and seed quality. Excellent germination on all seeds and prolific producers in the garden. Later, I received an email promotion "Free shipping on all seeds, 1 day only, no minimum order required," so I ordered several more packages of seeds I'd been wanting to grow. They arrived in 3 days and again, I got excellent germination from all of the seed except for one variety which was a cool weather vegetable I didn't expect to grow with summer coming on. I replanted those seeds in late August when the temperatures started cooling down and they're producing a nice harvest now in October.
|On Oct 6, 2014, alejandra86 Austin, TX wrote:
My mother purchased some Jersey asparagus roots for me from Park Seeds and I have been very happy with them. They arrived fresh and are doing well in my garden to date. Looking forward to spring next year!
|On Aug 30, 2014, johnforsman Minneapolis, MN wrote:
I am surprised to read the number of negative comments. I purchase seeds from a lot of companies, and I have purchased from Parks for over 30 years without EVER having a problem. Same goes for Wayside. I also have positive experiences with Johnny's, Territorial, Burpee, Jung, Sheepers, Thompson and Morgan, and Totally Tomatoes.
On Aug 30, 2014, Park Seed Company (aka Park's Gardens) responded with:
"On Sep 29, 2014 10:12 AM, Park Seed Company (aka Park\'s Gardens) responded with:
We appreciate you taking the time to let us know how pleased you are with your orders and services received. Thank you! Your opinion is valued and we, of course, welcome feedback. It's customers like you who act as a reminder of why we do what we do and the importance of supplying only top quality products as well as to offer the best service possible. Again, thank you for sharing your thoughts!
|On Apr 27, 2014, brandykins09 Knoxville, TN wrote:
I'm not surprised with all the negative reviews, if I had wrote a review back in January/February it would have been neutral. But just recently, I placed an order for 3 quart sized plants on April 14th, they shipped on April 19th and I received them on April 21st. They were still alive and thriving and I planted them and they seem to be doing well. They arrived in a box surrounded in styrofoam peanuts. And I only took a chance ordering here because I hadn't found those particular plants elsewhere.
|On Feb 12, 2014, MaryArneson Minneapolis, MN (Zone 4b) wrote:
I've ordered from Park three or four times in late 2013 to 2014 and have gotten my products promptly, well-packed, and with no problems. This has included seeds and the Bio-Domes and their sponges. I haven't ordered any live plants (and probably won't, after reading the other comments). The seeds that I've started in the Bio-Domes have germinated very promptly. Based on other commenters' experiences, I'm a bit worried about how well they will transplant and whether the sponges will break down in the soil, but the initial results have looked good. Some fairly robust seedlings (Tithonia, Abutilon, and Asclepias) seem to be able to send roots down through the sponges and flourish.
|On May 10, 2013, art33 Florissant, MO wrote:
Yesterday evening I emailed this company asking about an order I had not yet received. First thing this morning I received a very polite and helpful response from a member of their customer contact team. She was very apologetic and explained that my plants were being shipped from their Michigan facility in a few days. She said that if the plants arrived too late for me, they would gladly issue a full refund for the items. With that kind of customer support, I'll certainly continue to order from Park Seed Company in the future.
|On Apr 8, 2013, M__M Camp Verde, AZ wrote:
I ordered geranium seeds from Parks. 100% germination in pots by a wood stove in January 2012. The Red is spectacular...vibrant...blooming by March 2012. It was cold at night after the fire went out but the little plants made it fine. The plants are compact and have bloomed continuously..I never thought I could grow geraniums but with these treated seeds..it is easier than tomatoes
|On Apr 6, 2013, Summerr Seattle, WA wrote:
Looks like I'm bucking the trend here, but I have had nothing but very positive results from Parks, and I have bought many plants from them over the past 3-4 years. I admit, I buy very few seeds; my patience isn't great. I do LOVE their SunPatiens, though! Every time I plant them I get loads of compliments and questions about finding impatiens that grow in the sun. They are expensive, probably too expensive, but they arrive very healthy and each plant is full and close to blooming. This year I added petunias, bacopa, & a few other items. They haven't arrived yet so I promise to update this if they arrive in anything other than stellar condition or if their customer service suddenly turns into a bunch of ogres.
|On Mar 21, 2013, Isvlives2 Huntersville, NC wrote:
I placed two seperate orders in early in March. One I cancelled and was handled well by customer service. The order status on their web page was helpful. The second order arrived in about three weeks. Both plants were packaged well and the plants looked healthy, watered, and undamaged. I would order again.
|On Mar 16, 2013, excellentjohn Binghamton, NY wrote:
Posted on April 27, 2012, updated March 16, 2013
On March 16th, 2013, excellentjohn changed the rating from negative to positive and added the following:
I swore I would never do business with this company again but they do offer some unique seeds that you can't find anywhere else. I broke down and gave them another try. I was surprised to receive my seed in a timely fashion. Everything was smooth. Not sure of the germination but I'm thinking they are trying to get there act together and I'm glad I gave them another chance. Thanks Park Seed. You have a lot of history out there. I hope you are turning the corner.
|On Feb 11, 2013, OHGardenGuy Loveland, OH wrote:
Posted on January 16, 2013, updated February 11, 2013
On April 25th, 2011, OHGardenGuy added the following:
Just an update on this year's seed starting activities. All seeds that I purchased from Park have been planted and nearly every single one has germinated (including the seed packets that had the "Packed for 2011" label covering the original label on the packet.
The pansies I already moved outdoors are blooming like crazy. Most of my other seedlings are growing so fast that I have to keep putting them under additional grow lights so they can keep growing with plenty of room. Some really exceptional ones: Sunny Lady and Cherry Blush Impatiens, Big Begonias (all types - huge plants right now), Wizard Mix and Watermelon Coleus, Arizona Sun Blanket Flowers and all the tomatoes and peppers that I have started (all ready to go out now, but I still have to wait a couple of weeks).
The only ones I didn't have much luck with were Delphiniums, but I never have any luck with them and thought I would give them one last chance.
In summary, I have had great luck with Park seeds both this year and last. Now I just need to get them into the garden - this rainy springs is maddening!
On May 6th, 2011, OHGardenGuy added the following:
One last comment on this year's purchase. The cucumber seeds I didn't receive were replaced with another variety at no cost (I was not charged for my original cucumber seed order either). The variety I ordered apparently had a crop failure hence the replacement. Not bad out of 37 seeds packets ordered. And I appreciated the free seeds.
On April 30th, 2012, OHGardenGuy added the following:
I have had nothing be excellent luck with Pard Seeds. I placed my 2012 order in late December (40 packets of flowers and veggies) and received my complete order in a couple of week. My experience with germination rates has been at least 98%.
I agree that I am not crazy about the way some packets have the current-year label placed over the previous year's "grown for" date. I still had the excellent germination rates, so I don't sweat that too much. My problem is that I tend to have too many plants to set out (and not enough room for them).
On January 16th, 2013, OHGardenGuy added the following:
I just received my seed order and seed starting materials for 2013 and as always, everything was received quickly and in order. I have always had great luck with germination rates and Park is my main seed source. Never had a bad experience yet.
On February 11th, 2013, OHGardenGuy added the following:
I must be ordering from a different Park Seed company as I have never had an issues with them. I always get my orders quickly and have always received email confirmations when they have shipped. I recently sowed the Park Whopper pansies I ordered and each and every seed germinated. I don't always have 100% germination rates, but it has always been darned close. I guess I should be thankful I haven't had any problems.
|On Jan 24, 2013, Buddy44 Eagle Rock, VA wrote:
Posted on May 4, 2004, updated January 24, 2013
On January 24th, 2013, Buddy44 added the following:
Easy ordering and quick shipping.
|On Jan 3, 2013, organic_tomato Tyrone, GA (Zone 7b) wrote:
Park's Seeds has been my staple for seed orders each year for many years now. Their seed packets almost always have almost 100% germination rate. They are one of the best seed sources for the latest AAS winners and new seed varieties.
|On Sep 22, 2012, Sos07 IJAMSVILLE, MD (Zone 7a) wrote:
Have been dealing with Park's for about 10yrs,no problem back then,no problem this past spring.I don't know what the other people had a problem with.I have never had a problem.
|On Sep 9, 2012, Sherilou Panhandle Gulf Coast, FL (Zone 8b) wrote:
I've ordered a lot of seeds from Parks and they've been great! Excellent germination rate and the shipping was fast. I love the descriptions written about each plant. They give a lot of detailed information about each variety they sell.
|On Aug 12, 2012, src84 Santa Maria, CA (Zone 9a) wrote:
this year was my first time starting seeds...parks is also the first catalog ive ever ordered out of..
|On Jun 15, 2012, isande Linden, VA wrote:
I have ordered seeds from Park Seed several times. The seeds have always arrived promptly and germinated without problems. I've never needed to contact customer service so I can't comment on that but their seeds, packaging and shipping time have been excellent in my experience.
|On May 29, 2012, denisemb Ocala, FL (Zone 9a) wrote:
Small order of 5 types seeds, but correct dating, seed count (if not a few more) and about 90% germination. Beginner's luck? Will order again.
|On May 23, 2012, sandgarden Millsboro, DE wrote:
I've ordered plants and seeds for many years. Continue to be a customer based on quality. Never have had a problem.
|On May 4, 2012, Larrys_Gardens Castle Rock, WA (Zone 8a) wrote:
I have ordered seed, biodomes, and biodome refills for the past several years. I have never had a problem.
|On May 1, 2012, larry3228 Columbia, TN (Zone 6b) wrote:
After a number of years buying seeds at the local big box store I decided to try Park Seed again. My order of strawberry plants arrived in 6 days, both of the types had a few extra plants. I set them out a few days ago and they look good so far. My order of 14 types of seeds arrived in 9 days, no back orders or errors. I'll update this review after I see how everything grows.
|On Apr 30, 2012, qterhrs Friedens, PA (Zone 5a) wrote:
Way back in the 80's Park & Burpee were my go to companies but after years of bad germination I stopped using them. This season I needed some seed starting supplies and Park had great prices so I thought I would give them another try. They had seeds on sale so I purchased some of them alond with my supplies. Shipping was fast and well packed although I forgot what a PITA packing peanuts where. All the seeds germinated and are growing great so I placed a second order and had the same great experience. They will be added to my list of companies to order from next year.
|On Feb 11, 2012, srvadt Smyrna, GA wrote:
Posted on April 23, 2011, updated February 12, 2012
On April 23rd, 2011, srvadt added the following:
Ooops, I got this company confused with one of the other 3. The review should have gone like this:
Most sold them for $20 each, but Park Seed had the Golden Sunrise variety online as an internet special for $10 each, so I bought two, but was wary of what the quality would be like for that price.
Park Seed's arrived first. They were also the largest and healthiest of the three. Amazing. By far the best company of the three.
On February 11th, 2012, srvadt added the following:
Update Spring 2012: Plants did great over the winter and are putting up flowers in February!
|On Feb 10, 2012, CapeCodGardener Mid-Cape, MA (Zone 7a) wrote:
Posted on April 18, 2010, updated February 10, 2012
On February 10th, 2012, CapeCodGardener added the following:
My rating is still positive, in Feb. 2012. I ordered several bags of Bio Sponge refills on Jan 31 and received them four days later, with a bonus packet of tomato seeds. I think this is the fasted response yet from Park Seed.
|On Feb 8, 2012, tabbscreek Irvington, VA wrote:
I ordered assorted annual seeds over the internet on Jan. 29 and they arrived in my mail box Feb. 7. My family has ordered from Park for over 40 years and have been very satisfied with their service over that time.
|On Jan 29, 2012, AZPHATMAN Mesa, AZ wrote:
I have ordered from Park Seed a few times over the years. I guess I have been very lucky because I have never had a problem with a single order. My last order was for seed starting supplies. They had some of the best prices on 1020 trays and cell flats I could find. Shipping was very reasonable. Roughly half the price of a very similar order I had placed elsewhere. Over all I'm very happy with Park Seed and will buy from them again.
|On Sep 5, 2011, gardenboy1985 Stratford
Posted on January 30, 2010, updated September 5, 2011
On September 5th, 2011, gardenboy1985 added the following:
Ordered many different seeds again this spring with excellent results. Germination was at least 80% with all of the seeds. Not sure why there are so many negative comments. I have been ordering SEEDS from this company for 10+ yeasr and never had a problem! I WOULD RECOMMEND this company to anyone!
|On Aug 5, 2011, quixotic_in_AK Eagle River, AK wrote:
This year I placed my first order with Park's and I have to say that I was and am impressed, so much so I placed another order. The order contained a couple bio-domes and 10 seed packets. The bio-domes are a God send! Previously I had only grown in recycled tubs, peat pots, ect... This year I experienced no damping off, bugs or any other ailments and in addition the roots were plentiful and obscenely long. The seeds I ordered had a close to 90% germ rate, as opposed to the seeds I had ordered from Thompson & Morgan (maybe 20%) and they all came true to type. Had the same positive experience with my second order. Not sure why there are so many bad reviews...However I do know that I will be ordering again.
|On Jul 24, 2011, CTYankeegirl Mystic, CT wrote:
Wow! I guess I've just been lucky ordering from them. I've ordered seeds from them the last several years and had no problems at all. The all came just like they should. This year I ordered several plants from them and once again, no problems. They were well packed and healthy ( Scaevola aemula - fanflower). They are thriving! The strawberry plants are also doing great. I shared them with the neighbor kids and they are doing great as well.
|On Jun 3, 2011, aileen246 Priest River, ID wrote:
Late 2010, early 2011 I ordered a number of seeds from Park. Some were on their seed sale. Every variety I planted germinated very well. I have not ordered any live plants from them, so I cannot comment on them, but I am very happy with the seed orders. Will continue to buy seeds from Parks.
|On May 28, 2011, JeniAnn Long Grove, IA wrote:
I have ordered from Park Seed for the last 3 years. I have always been happy with them. The plants I recieve are packaged well, they are healthy and I always recieve them when I should! I have had plants shipped from other companies when there is still frost in the ground! This year I ordered 30 plants and they all arrived in great condition at an appropriate time and they are ALL thriving. Thanks! Park Seed :o)