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On Jun 3, 2007, DaveH San Francisco, CA (Zone 10a) wrote:
Last week I ordered a water lily and a pond marginal plant from the Van Ness web site. The package arrived in 2 days, and both plants were in fine shape. I've ordered from them in the past, and have been pleased with their plants and service.
I have been purchasing water lilies, bog plants, and other water garden supplies from Van Ness Water Gardens since 1973. In my estimation this firm sets the standard for excellence of product and service.
In all the years of working with VNWG their product delivery was always extremely prompt and I never lost a single plant which they shipped.
I have used both their print catalogue and the web site catalogue--their service with both of them is wonderful.
Van Ness gave us a lot of time and valuable information when we first set up our pond 6 years ago. Since that time I have sent emails when I needed advice and they were politely answered. Since we live a distance from the site, I order often from them over the internet. My items are always sent very quickly and the orders have always been correct. I know there are places that may have some things cheaper, but their products are top quality and you get what you pay for.
On Mar 17, 2003, Kelli L.A. (Canoga Park), CA (Zone 10a) wrote:
I have been to this place in person and never ordered by mail order. It takes an hour to drive there from where we live but they have much better selection than stores that are closer. They sell plants, fish, snails, and various pond supplies.
