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Comments regarding J.L. Hudson, Seedsman

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  Feedback History and Summary  
280 positives
5 neutrals
5 negatives

Comments:

RatingAuthorContent
Neutral gourdobean
(12 reviews)
On Apr 3, 2016, gourdobean Minden, NV (Zone 5a) wrote:

Posted on April 4, 2016, updated April 4, 2016
Can\'t figure out how to get in touch with this company. They\'re mailing list is compromised in some way and individuals are getting ALL email requests to get catalogs. I am getting inundated with emails. I hope they address this problem soon, plus I have the emails of all the people who are emailing them and they have mine, NOT GOOD.

PS I really like this company and will take this down as soon as I know they are addressing the problem.


On April 3rd, 2016, gourdobean changed the rating from negative to neutral and added the following:

If I click on your Dave's Garden hyperlink I get a warning Possible Phishing Site and an explanation of what a phishing site is. Apparently your hyperlink is having problems and may have been compromised.

Sorry for your troubles.

Thanks for addressing the problem with the emails so quickly.
On Apr 3, 2016, J.L. Hudson, Seedsman responded with:

"On Apr 3, 2016 7:41 PM, J.L. Hudson, Seedsman responded with:

Sorry, I've just been hammered by technical problems outside my control!

This was a problem with servers and e-mail programs - I NEVER would do this deliberately! I hate spam, and have a very strong, clear privacy policy posted on our website. We NEVER share our client's e-mails. I hate spam - every day I have to waste time deleting hundreds of spam e-mails every day.

In fact the whole point of the bulk e-mailing that went wrong was to let people OPT-OUT of getting e-mails - to reduce unnecessary e-mails!

The mailing list software on my host screwed up - I had clearly set it up to NEVER send any messages without admin approval, saved the settings, and logged out. I don't know how it switched itself to an open list where everyone got every message sent to it. I've done this before, and never had this kind of problem. ALL messages should have been held for approval by the moderator.

I always use BCC (Blind Carbon Copy) when mailing to a list! The other e-mail addresses should never have shown up and been visible to others. This was definitely a problem with the servers at my host. The prior mailing also had server problems. A total snafu all around.

I've gone into the interface and deleted ALL e-mail addresses from the server, so nothing further can be sent through the list.

I hope people will visit my privacy policy page at http://www.jlhudsonseeds.net/Privacy.htm and digital privacy info at http://www.jlhudsonseeds.net/Links.htm#Privacy. We use no cookies on our site, so you are not tracked, and our mailing list and other records (except e-mail, obviously) are maintained in a physically-isolated computer with no internet or network connection—hackers and viruses cannot obtain access to it. We do not sell, rent, or give away our postal mailing list, and we do not spam, and we do not sell, rent, or give away your e-mail address.

My understanding is that "spam" is unsolicited e-mail to persons who have never contacted a business. E-mails to persons who have an existing or past business relationship is generally not considered "spam", and the whole point of the e-mail in question was to ask people to let us know if they do not want to receive e-mails notifying them that a new seed list has been uploaded to the website. To quote from the e-mail itself:

"Please either Opt-In or Opt-Out of these emails. Just hit 'reply' and say opt-in or opt-out in the subject line or in the e-mail body."

"Opt-in means you will receive only TWO e-mails per year, notifying you when the yearly catalog is uploaded on the website, and a second one when the spring seedlist is uploaded."

"Opt-out means that we will NOT send you these notifications, and will ONLY e-mail you if there is a question about your order or about your postal mailing address."

That said, in the past we have had spammers (mostly in Russia and Nigeria) forge our address and send out e-mails with our return address, so we will go through a few days of getting hundreds (or thousands) of bounced mails. Fortunately these are sent to general mass mailing lists, not to our clients, as we haven't ever had our computers hacked and our emails harvested. So our clients haven't had problems with this.

Anyway, apologies to all who were annoyed by this snafu!

I hate e-mail. In fact, I really hate email. This has been one of those days when I consider just driving my tractor over this computer and just walking away from all this tech nonsense! "


Neutral BBrandon77
(13 reviews)
On Apr 3, 2016, BBrandon77 Knoxville, TN (Zone 7a) wrote:

Posted on April 3, 2016, updated April 3, 2016
Beware! This company just sent my email address and many many other customer\'s email addresses to everyone on their mailing list! IMO, this is beyond irresponsible. If you do consider doing business with this company, DON\'T GIVE THEM YOUR EMAIL ADDRESS!


On April 3rd, 2016, BBrandon77 changed the rating from negative to neutral and added the following:

I got another email explaining that the problem was more complex and technical rather than an oversight, so I am changing my rating to Neutral. I am concerned that this whole thing happened, but I guess sometimes technology is just a pain.
On Apr 3, 2016, J.L. Hudson, Seedsman responded with:

"On Apr 3, 2016 7:43 PM, J.L. Hudson, Seedsman responded with:

Sorry, I've just been hammered by technical problems outside my control!

This was a problem with servers and e-mail programs - I NEVER would do this deliberately! I hate spam, and have a very strong, clear privacy policy posted on our website. We NEVER share our client's e-mails. I hate spam - every day I have to waste time deleting hundreds of spam e-mails every day.

In fact the whole point of the bulk e-mailing that went wrong was to let people OPT-OUT of getting e-mails - to reduce unnecessary e-mails!

The mailing list software on my host screwed up - I had clearly set it up to NEVER send any messages without admin approval, saved the settings, and logged out. I don't know how it switched itself to an open list where everyone got every message sent to it. I've done this before, and never had this kind of problem. ALL messages should have been held for approval by the moderator.

I always use BCC (Blind Carbon Copy) when mailing to a list! The other e-mail addresses should never have shown up and been visible to others. This was definitely a problem with the servers at my host. The prior mailing also had server problems. A total snafu all around.

I've gone into the interface and deleted ALL e-mail addresses from the server, so nothing further can be sent through the list.

I hope people will visit my privacy policy page at http://www.jlhudsonseeds.net/Privacy.htm and digital privacy info at http://www.jlhudsonseeds.net/Links.htm#Privacy. We use no cookies on our site, so you are not tracked, and our mailing list and other records (except e-mail, obviously) are maintained in a physically-isolated computer with no internet or network connection—hackers and viruses cannot obtain access to it. We do not sell, rent, or give away our postal mailing list, and we do not spam, and we do not sell, rent, or give away your e-mail address.

My understanding is that "spam" is unsolicited e-mail to persons who have never contacted a business. E-mails to persons who have an existing or past business relationship is generally not considered "spam", and the whole point of the e-mail in question was to ask people to let us know if they do not want to receive e-mails notifying them that a new seed list has been uploaded to the website. To quote from the e-mail itself:

"Please either Opt-In or Opt-Out of these emails. Just hit 'reply' and say opt-in or opt-out in the subject line or in the e-mail body."

"Opt-in means you will receive only TWO e-mails per year, notifying you when the yearly catalog is uploaded on the website, and a second one when the spring seedlist is uploaded."

"Opt-out means that we will NOT send you these notifications, and will ONLY e-mail you if there is a question about your order or about your postal mailing address."

That said, in the past we have had spammers (mostly in Russia and Nigeria) forge our address and send out e-mails with our return address, so we will go through a few days of getting hundreds (or thousands) of bounced mails. Fortunately these are sent to general mass mailing lists, not to our clients, as we haven't ever had our computers hacked and our emails harvested. So our clients haven't had problems with this.

Anyway, apologies to all who were annoyed by this snafu!

I hate e-mail. In fact, I really hate email. This has been one of those days when I consider just driving my tractor over this computer and just walking away from all this tech nonsense! "


Neutral RoseyQ
(8 reviews)
On Apr 5, 2012, RoseyQ Pueblo West, CO (Zone 5b) wrote:

Posted on December 17, 2006, updated April 5, 2012
I like this company very much.


On April 5th, 2012, RoseyQ changed the rating from positive to neutral and added the following:

The reason why I am not ordering from them this year is becuase it's too much work to place an order. You have to send them an email with cut and pasted decriptions of what you want, the quanity and price, add it all up, figure the correct shipping fee, send them the email request, then you have to pay through PayPal. It's a two-step process. They really do make ordering alot of work for their customers and I find no other seed companies ask this of their customers in order to sell seeds.

Maybe they could look at the other top 5 companies at the Garden Watchdog and see how they recieve and process orders online.

Neutral jameserrb
(2 reviews)
On Sep 12, 2011, jameserrb wrote:

I bought from this company a few years ago. Their catalog was easy to read and find things in, their prices were good. and delviery was prompt, that's all anyone could really expect. My only complaint was i wrote a short note inquiring about a certian speices, the owner wrote back very disturbed by my question. I'm not sure, but it sounded like he was disturbed because he felt I questioned his integrity via his products. I never wrote back explaining it was nothing personal, rather I told myself in the future if I've any questions to use google rather than ask him. His reply really did disturb me just because he was so angry, and i hadn't a clue my question would cause that kind of reaction. I'd do business with them again, but don't ever ask any questions.

Neutral Hypatia10
(2 reviews)
On Jul 5, 2010, Hypatia10 Santa Monica, CA wrote:

I put "neutral" because I haven't ordered yet, so I hope this doesn't distort their ratings.

Reason for this feedback is that I am VERY enthusiastic about this company's commitment to evolution, as opposed to fanatic religious dogma.

Second, I note that they at the end of the Web site, they offer homage to Hugh Thompson, hero of My Lai. This was a terrible incident in the Vietnam War. Most people today would not remember the unbelievable slaughter of civilians that day -- old, young, women, children -- by American soldiers under the command of Lt. William Calley. Thompson was the hero who landed his chopper, stepped between the soldiers and what was left of the civilians, and threatened to shoot if they did not stop the killing at once. It took years for the atrocity to be revealed to the public. Lt. Calley was tried and received a slap on the wrist, whereas Hugh Thompson was reviled and threatened.

Get the story: http://tinyurl.com/253xwxz


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