On Apr 5, 2012, RoseyQ Crystal Lake, IL (Zone 5a) wrote:
Posted on December 17, 2006, updated April 5, 2012
I like this company very much.
On April 5th, 2012, RoseyQ changed the rating from positive to neutral and added the following:
The reason why I am not ordering from them this year is becuase it's too much work to place an order. You have to send them an email with cut and pasted decriptions of what you want, the quanity and price, add it all up, figure the correct shipping fee, send them the email request, then you have to pay through PayPal. It's a two-step process. They really do make ordering alot of work for their customers and I find no other seed companies ask this of their customers in order to sell seeds.
Maybe they could look at the other top 5 companies at the Garden Watchdog and see how they recieve and process orders online.
I bought from this company a few years ago. Their catalog was easy to read and find things in, their prices were good. and delviery was prompt, that's all anyone could really expect. My only complaint was i wrote a short note inquiring about a certian speices, the owner wrote back very disturbed by my question. I'm not sure, but it sounded like he was disturbed because he felt I questioned his integrity via his products. I never wrote back explaining it was nothing personal, rather I told myself in the future if I've any questions to use google rather than ask him. His reply really did disturb me just because he was so angry, and i hadn't a clue my question would cause that kind of reaction. I'd do business with them again, but don't ever ask any questions.
I put "neutral" because I haven't ordered yet, so I hope this doesn't distort their ratings.
Reason for this feedback is that I am VERY enthusiastic about this company's commitment to evolution, as opposed to fanatic religious dogma.
Second, I note that they at the end of the Web site, they offer homage to Hugh Thompson, hero of My Lai. This was a terrible incident in the Vietnam War. Most people today would not remember the unbelievable slaughter of civilians that day -- old, young, women, children -- by American soldiers under the command of Lt. William Calley. Thompson was the hero who landed his chopper, stepped between the soldiers and what was left of the civilians, and threatened to shoot if they did not stop the killing at once. It took years for the atrocity to be revealed to the public. Lt. Calley was tried and received a slap on the wrist, whereas Hugh Thompson was reviled and threatened.