Comments regarding Growquest Growers (also dba Olive-Trees.net and Surf & Sierra Wholesale Nurseries, LLC)Click here to return to Growquest Growers (also dba Olive-Trees.net and Surf & Sierra Wholesale Nurseries, LLC)'s listing.
|On Sep 25, 2010, GQemployee Simi Valley, CA wrote:
Posted on June 19, 2010, updated September 25, 2010
On May 25th, 2010, GQemployee added the following:
As predicted, the text messages from Chris have already started. After reviewing my post in it's entirety, there is one statement that must be corrected as follows:
"I will close by saying to those customers that ordered ladybugs and/or preying mantis eggs and have still not received them...you will never get them!"
Using the word "never" was not correct. You MIGHT get them :-)
Thank you Chris for the correction.
On May 26th, 2010, GQemployee added the following:
Update on my earlier post.
Please note that EVERYTHING I have posted is simply MY OPINION of what I observed first hand.
After being given the run around by Chris for 5 days and making 2 trips to Santa Paula (120 miles), I DID get a PORTION of my final check; he still owes me the balance. I have filed a claim with the California Dept of Industrial Relations and I will let them sort it out.
After seeing my post, I got more text messages from him that were kind of funny and just proves how delusional he really is - again in MY opinion.
From Chris...complete with misspellings:
“I saw ur post. To say most of it is fase would under statement”
“U actually helped me mor than u know. The post will be effective for me as long as it stays. U did exactly as expected an planned.”
“Free speech is not free when it is a pack of lies or distortions of the truth to cause harm. Like I said predictable and helpful to a larger picture. Thank u fo doing ur part to prov a point”
“dah retard why do you think u were not given a non disclosure statement in the first place. Because u were the perfect chump to post something as untrue and fase as made it. U went on and on about how pissed about not getting ur $35k twice no doubt more like 35cents…A lot of anger there u just needed a little motivation to make a post so I gav u a little motivation…Played like a puppet good job."
Chris made a comment to me about "restoring his GOOD NAME". I tried hard not to laugh, but all I was thinking was that it was impossible to restore something that never was and that he should spend his time and energy to ESTABLISH a good name!
Ahh...the rantings of Chris. I am sooo scared of you Chris and hope your masterminded plan works out for ya!
On May 28th, 2010, GQemployee added the following:
Here is one that should go down under a Mastercard "Priceless" commercial and should give everyone a nice chuckle before the long weekend.....
Mind you, I am still trying to get $$ he owes me.
Text Message exchange between ME & Chris Gilcrest
Yesterday 27 May 2010
"Even on a good day.... u could not find your way out of a paper bag."
"okay well maybe u just hav better paper bag."
...and I am the "chump"?
On June 6th, 2010, GQemployee added the following:
As I was reading through all the postings regarding Growquest , I noticed that contact info for Ventura County DA's office were different. There is a "Russ Robins" AND then there is a "Jeff RobinSON"....this was confusing to me when I tried log my complaint.
Jeff Robinson (805.662.1713) is the head of the DA's "Special Investigation Unit" Yes Chris, you made it to the BIG TIME in Ventura County! If you have a complaint, Jeff would be the person to call.
I hope this clarification is helpful to those of you that wish to log a complaint regarding Growquest and/or Chris Gilcrest
On June 11th, 2010, GQemployee added the following:
On June 19th, 2010, GQemployee added the following:
The latest communications to me from Chris/Growquest:
"Dear ratty aging fast an homely looking psycho…if I have an end then it is to start to new challenges opportunities in life and it has nothing to with u but rather the complexities of life. So get ur own mental health treatment an a fashion grooming makeover. And ur constant attempts to harass me an my business service nothing in mind. crawl back into crate close the kennel gate an go back to sleep."
Is this the kind of person you want to do business with?
On September 25th, 2010, GQemployee added the following:
|On Sep 22, 2010, DisappointedOK Broken Arrow, OK wrote:
I truely wish I could give Chris a positive review, but sadly I can't. I ordered a #5 dwarf bush Rio Red Grapefruit
|On Sep 22, 2010, GardnerSara Buffalo, NY wrote:
I ordered two mulberry trees in July. I kept checking the order status, it said, in progress. I emailed the company to check on the status and I was told they would be mailed in a few weeks. Now (in September), I received a email stating "out of stock." They offered no apologies. Very unprofessional and uncourteous.
|On Sep 13, 2010, kaarina Houston, TX wrote:
Posted on August 26, 2010, updated September 13, 2010
On September 13th, 2010, kaarina added the following:
On 9/10/10, I received an e-mail from Growquest asking for my credit card information although they cashed my check over 2 months ago. No sign of my plants yet! I have reported Growquest to US Mail Fraud.
|On Sep 3, 2010, michaelabond Macedon, NY wrote:
Posted on August 9, 2010, updated September 3, 2010
On September 3rd, 2010, michaelabond added the following:
I received a full refund from Growquest on August 23.
For other's wishing to file a complaint of mail fraud the link is: [HYPERLINK@postalinspectors.uspis.gov]
Growquest is located in Ventura County, Ca. email complaints to the County District Attorney's office at: firstname.lastname@example.org
|On Aug 15, 2010, GlockLover Centerville, UT wrote:
Posted on July 23, 2010, updated August 15, 2010
On August 15th, 2010, GlockLover added the following:
I've now started getting phone calls saying they will contact a paralegal to file suit against me in my local court. I would say I am astonished, but I'm not. I cannot see anyone, except the desperate, filing suit in a different state over a $40 issue. Even the two judges in my church laughed out loud at this story.
|On Aug 7, 2010, rke999 Clovis, CA wrote:
After five months of trying to get
|On Aug 6, 2010, growquestrev La Habra, CA wrote:
The owner, Chris Gilcrest, of Grow Quest is psychotic. He is a thief. Do not ever deal with this guy.
|On Aug 1, 2010, lelamarie Novato, CA wrote:
WHY DO PEOPLE KEEP BUYING FROM THIS COMPANY!!!!!!!!!!!!!!!!!
|On Jul 30, 2010, nct5x Charlottesville, VA wrote:
NEVER GOT MY ORDER AFTER FOUR MONTHS. I MISSED THE THE ENTIRE GROWING SEASON. I ordered a anastasia hybrid tea rose online. Despit all the negative reviews I saw on this page, this was the only website I could find that exact rose. The wierd thing about this website is that customers typically wait to recieve the item before they pay. I am guessing that he knows that he doesn't usually send the products and that's why he does it that way.
|On Jul 23, 2010, Omanisa Wilmington, NC wrote:
I ordered ladybugs and praying mantis as well as food and plants.My check for $12.98 was cashed but after reading all these comments I realize I will not get my order or my refund. I requested my refund and his response was "no charge was made". My credit card has not been charged but my check was cashed. I called the DA today and he has assigned Catherine Mano 805-662-1703 to this case.I know that most web/mail order businesses are honest, but this experience has made me less trustful.
|On Jul 21, 2010, mccall8517 Flossmoor, IL wrote:
I should have read all the comments before I ordered roses three months ago and still have not received an email confirmation or any plants. When I got hold of someone finally they could not locate my order and never heard back from them again. Chock it up to a lesson learned. I just wrote this bad experience off as a total loss. Will not order again!!!!
|On Jul 20, 2010, Jarvis12 South Jordan, UT wrote:
I placed and order for 3 patio tree roses on April 18, 2009 and my credit card was charged for over $100.00. After numerous phone calls and emails I have never recieved the roses or a refund of my money.
|On Jul 20, 2010, AmberUnit Derwood, MD wrote:
Long story, that starts over 5 years ago and is still ongoing, but I'll try to hit the highlights to keep it short... Ordered 2 olive trees after speaking directly with Chris about their immediate availability in 2006.
|On Jul 15, 2010, rebeccalyn Costa Mesa, CA wrote:
On May 8th I ordered Monkey Business and Drop Dead Red Roses for a total of $264.90 with my credit card. How I wish I'd found this page first. I received an order number and was informed that my credit card would only be used for shipping and that I would need to send a check before they could be sent. I never received the roses. My father went in for open heart surgery and then had 2 strokes and in all of this I wasn't able to follow up very well. But I have sent him numerous emails and left several phone messages but no answers. I have asked him repeatedly to cancel my order and refund my money. I have been polite in all correspondences. Here's hoping Chris Gilcrest will see this and take action to make this right.
|On Jun 28, 2010, camprunamuk Deer Park, WA wrote:
Posted on October 13, 2009, updated June 28, 2010
On June 28th, 2010, camprunamuk changed the rating from positive to negative and added the following:
I ordered from Growquest in October. My tree arrived in what I thought was a healthy condition but within a couple days it began dying. it was infested with spider mites and when I took it in to a master gardener in our nearby city she said it had a disease. At first we had thought it was a watering issue or shock from transporting for a couple days, but it was inspected at a nursery and confirmed that it was sick. Not having ever seen one before I didn't know until an expert told us.
After several back and forth talks with Chris he told us he would give us a refund, and send me another in the spring. I had another round of chemo this winter so we let it go even though we never got our refund. I emailed him SEVERAL times this spring and let him know we didn't ever get our refund and that it was now warm enough to ship to us. We have not heard from him.
If he gets back to me, and makes good on his promise, I will return my rating to positive and let you all know that he did. If not, I will also come back and let you know that too, and report him. I don't even need both a tree and a refund, I even told him he could just do one. I'd like my money or a tree and am still waiting. I'll keep you all posted.
I am surprised because I felt he was trying to treat me honestly and fairly and now nothing........
|On Jun 26, 2010, avoman San Mateo, CA wrote:
The guy makes great videos. I love the website, but did not answer my email regarding making a potential purchase. If you can't respond to a purchase request, I can't buy from you. If he ran his business as much he knows about Avocados, he would be one to buy from.
|On Jun 14, 2010, Fraudquest Santa Monica, CA wrote:
Since this company changes it name all the time I thought I would give them a new suggestion. Changing the name to "Fraudquest" would be a more appropriate name for this company and it unsavory business practices.
|On Jun 7, 2010, rosecatlady Nampa, ID wrote:
In 2009 I ordered a number of roses, and after two months had passed (and many un-returned phone calls) I actually received only two that I had paid for on my credit card, well over $100. The two weren't labeled so I had no idea which roses they were, so they were of no use to me.
|On Jun 6, 2010, brandywinefran West Chester, PA wrote:
Posted on June 6, 2010, updated June 6, 2010
On June 6th, 2010, brandywinefran added the following:
Sorry, correct link did not post, will try to resubmit when I figure out why. Sorry.
On June 6th, 2010, brandywinefran added the following:
OK try this one:
|On Jun 5, 2010, luv2garden4ever Mill Valey, CA wrote:
Posted on May 24, 2010, updated June 5, 2010
On May 24th, 2010, luv2garden4ever added the following:
P.S. My husband is a lawyer Chris...so sue away!!! It won't cost me a dime, but it may put you away for a long time. It might also save a few customers from getting screwed! I actually feel guilty for not posting sooner :(
On May 24th, 2010, luv2garden4ever added the following:
This just in......
I checked the growquest.com website and found the below information in the header portion in bright yellow with red type. I have been a longtime buyer of J&P roses so I called them right away to find out what was going on. Despite the GROSSLY inaccurate statement below, J&P is still up and running and ready to take your order for their beautiful roses.
To be fair...
Yes, they have filed for Chapter 11 bankruptcy REORGANIZATION and they are STILL very much in business. Their phones are being answered by "live people" and they have the same quality customer service as they have always had.
From the Growquest.com website:
"May 22, 2010 The Shock An Awe Of Rose Sales.
All J&P Roses & Few Others For $8.99 Each !@%!
This is a liquidation sale of the roses grown for Jackson & Perkins, all roses are tagged and branded. At this time there no branded J&P roses for sale for next 3 years or so. There are J&P Roses in the ground but there is no company and no permission to label the roses. It is nightmare for all of those involved. I have listened to horror stories of the workers and the contractors.
This money is going directly to people harmed by the disaster that is the J&P collapse. I will write more of the gritty details as I have time. Check my Facebook and Twitter feeds also. Why I am involved in this? Well it is just another chapter in my bazaar life.
I am not going to install shopping cart codes, these roses are set to be put in large compost grinder in 14 days from now. Copy and past an email all the items you want, I will try and get a faxable form made up, this is very spur of the moment.
As usual you will pay for the Fed Ex or UPS with your credit and mail a check back to us after you get your order and like it."
Yes, the Growquest prices are GREAT, but it is doubtful you will EVER see the rose you ordered or they will not be up to the standards of J&P if you buy from this company.
When it comes to Growequest - Dave's Garden Watchdog says it all and then some...directly from his customers!
On June 5th, 2010, luv2garden4ever added the following:
This is the customary response from Growquest on Dave's Garden Watchdog
"Please call us at (805) 921- 3900, we will do our best to resolve this matter."
LOL! I called the number and there is some nutty message that says "don't leave a voice mail because we won't call you back"
What kind of business puts that kind of message on their outgoing message???
|On Jun 4, 2010, Ojala wrote:
Thanks for all the contributors in this forum, it saved us from spending our time and money on this website. Very scary to read all the posts on this one.
|On May 21, 2010, metromommy wrote:
I have just filed a complaint with the BBB and encourage you to do so if you have a complaint/unsatisfactory experience. I am out of $16.49 for 4500 ladybugs that I doubt I will ever receive. I find it deceptive and bad business to encourage ppl to send in payment so their order will be moved up the line and then to have a habit of being so busy that you never get around to shipping paid items. The complaints on this site speak volumes...wished I had found this before dealing w/ growquest.
|On May 17, 2010, SimmEcats Hillsdale, MI wrote:
I don't know what the deal is. . . just cancelled an order for a Meyer lemon tree from this company. Disappointed but I guess I'm lucky. Placed order in late Feb. 10, got a confirming email on April 24, 2 weeks after my fiancee called to ask "what's going on", nothing since then and based on what I see here, that lemon tree only had a 50 percent chance of showing up this year. Credit card has not been charged.
|On May 16, 2010, davefwood Albany, CA wrote:
Despite some of the horrendous-sounding experiences posted by others, I don't believe this company is outright fraudulent (though I have checked my card statements and will continue to do so). I simply think they are incompetent to be a mail order business. I ordered a pair of dwarf citrus trees early in the year (late January 2010). I was prepared for some delay as trees can be tricky to grown and ship. Five months and several waves of communications later, I have received two emailed invoices from them, dated from the time of the order...but no trees. Each time I contacted them, I was sent a terse email: "They will ship in a few days." Each time, I waited several weeks and recontacted them with the same results. On one occasion, they actually called me to ask if I still wanted the trees. That call gave me some hope they were working on the problem so I said yes. Today I emailed them asking them to cancel the order. The fact that they actually called me once, and that they do, more or less respond to emails, and that they haven't tried to charge me for S&H they haven't provided, leads me to believe they are not a scam - but clearly they aren't organized for the task they've set themselves.
|On May 7, 2010, AWMcS Marietta, GA wrote:
After reading everyone's comments, I'm sick to my stomach...I feel violated!!!
|On Apr 29, 2010, marta7 Encinitas, CA wrote:
Negative, as in zero, zilch, money taken, rose tree not sent, ordered on 4/20/2009, over one year ago now, authorization taken care of lickety-split, that day, money taken out of my bank account, tree never delivered. Online Order number 01033883, for Blue Girl potted rose tree, 36" standard, ready for full bud and bloom. You should have specified that this money would be for paying for nothing at all in return, or that this was to pay for an invisible rose tree. Then at least I could have made a CHOICE to be ripped off, not fraudulently advised on the phone and in two e mails that, oh, we're so busy, you'll get your tree rose... I had to work for that sixty-two dollars and seventy-one cents, and I CHOSE to buy from you because you described excellent healthy rose trees. Next time please preface that with, "Not really, but:" before you print "we send all orders out within five days."
|On Apr 16, 2010, beckjm Pittsburgh, PA wrote:
Posted on April 14, 2010, updated April 16, 2010
On April 16th, 2010, beckjm changed the rating from negative to neutral and added the following:
|On Apr 10, 2010, southtexas Mcallen, TX wrote:
Posted on April 9, 2010, updated April 10, 2010
On April 8th, 2010, southtexas added the following:
I received this response after a few hours of my post:
Dear ****** :
You have made a false, defamatory and damaging post about me on the internet. You have 24 hours to have it removed in total, failure to do so will result in legal action against you. Your order is now void.
On April 9th, 2010, southtexas added the following:
and now he's sent 2 new e-mails:
no just a civil suit for defamation, you post was very incorrect and misleading. Since you have already compounded your problems by adding to it and not removing it you expect to be served in the new few weeks and retain legal counsel to defend yourself.
It will be a civil suit and yes it will cost you a bundle. That is all for
On April 9th, 2010, southtexas added the following:
just to be completely clear, it appears my credit card was never charged, so there doesn't seem to be any money lost - nonetheless, 2 months of my time was wasted, and I definitely would recommend everyone avoid this so called nursery
On April 10th, 2010, southtexas added the following:
and the latest (I wonder if the suite has a kitchenette):
> There is no talking about it, remove
> it all or get a civil suite and it is
> that simple.
|On Apr 5, 2010, arthurburnss San Jose, CA wrote:
Posted on March 30, 2010, updated April 5, 2010
On March 23rd, 2010, arthurburnss added the following:
he got back the next day after i put 'daves garden' in the heading of the 2nd email but the email was somewhat incoherent and he never answered my question if he had anything in stock or if i could come down and visit and select my own tree . he was the only nursery i called that did not pick up the phone and where i could not get answer on price and availability. but he says he is busy. he did quote some very good pricing on some varieties i was not interested in.
On March 30th, 2010, arthurburnss added the following:
I see the real commercial citrus growers in southern california have started their yearly shipments for new commercial orchards and orchard replacements and simultaneously they will ship to the people who don't really grow their own, but just resale to the marks, aka the retail/web crowd.
I suspect if you're waiting on a Citrus you will be able to get it as the real big commercial California growers like LaVerne are shipping this week. There is a lot of quarantine and inspection and repotting that goes on before they ship.
I still cant find out what Growquest actually grows itself. Or if they are just backdooring stock from the big commercial growers in California, most of who have been in business for over 50 years.
Shipping citrus has nothing to do with the weather, nor shipping avocado, but it is synchronized to when the large commercial growers want to do their planting in Southern California. These guys get their plants before the retail nurseries.
Most all of these so called growers don't grow their own but go to the same 'big guys' in Southern California.
They do have good citrus and avocado stock in California, probably the best quality in the world. You just have to find someone 'reasonable' to go out and do your buying for you.
I might suggest Barons Brother Nursery in Camarillo. They do small special orders and get the best plants and have a large commercial growing operation of their own. If you need quality citrus and avocado, they can get it for you and very, very good quality for the price.
if you live in Northern California its probably worth the drive down to southern california to get your crack at this years crop of citrus and avocado.
good planting this spring!!
On April 5th, 2010, arthurburnss added the following:
Good news. The large Commercial avocado growers like LaVerne and Browkaw near Growquest (if they actually have a nursery) have started to ship avocados for commercial growers starting new orchards or replacing trees. This means the small nurseries like Growquest will have access to trees, so If you have been waiting on an order and 'the weather' is being blamed, its likely as the real growers were not releasing plants or a nursery may not have paid them. Demand the best demand a tree from Laverne or Browkaw or Barons Brothers, whom I use as they are a large buyers and growers. Same tree 1/2 the price approximately that Growquest had listed on their website. And they are polite and nice not rude and name calling.
|On Mar 27, 2010, alexheath Oroville, CA wrote:
I have had a recent (and ongoing) conversation with Chris regarding an order I placed by mail over two months ago. Since all of his email comments have been an attempt to justify or excuse his business practices, I am including a readout of all of our emails so that others can see what they are up against if they choose to do business with this person. Also they will serve as a record of our actual interactions in case Chris would like to comment as he has done in the past on this forum.
|On Mar 25, 2010, diggydiggy Livermore, CA wrote:
I have only very positive comments to make about my experiences with GrowQuest, their plants, and the owner, Chris.
|On Mar 25, 2010, katekatekate Sarasota, FL wrote:
I ordered ladybugs in December and still have not received them. This is my first time growing a vegetable garden in South Florida. I could have bought ladybugs elsewhere, but held off out of hope that I would finally receive them from Growquest. Now it is months later and my garden is full of aphids and other crazy-looking bugs. This guy is totally bogus. He should not be a businessman and he should be ashamed of himself for misleading people who are trying to do something positive.
|On Mar 16, 2010, markmich wrote:
After some delays they delivered the wrong tree. I immediately notified them of their mistake both by phone and e-mail. They have made no contact with me and have otherwise refused to correct this situation.
|On Feb 22, 2010, fulloffaith Ogden, UT wrote:
Posted on February 19, 2010, updated February 22, 2010
On February 22nd, 2010, fulloffaith added the following:
Feb. 22, 2010
Contacted Ventura County Attorney General's office. who told me NOT TO PURCHASE from this company - there is an ongoing investigation - you can call 1-805-662-1713 (Jeff Robinson) and he will have you talk with the investigator so you can get your complaint entered. I was advised that there are many, many people who have been cheated by this company and, again, NOT TO ORDER FROM THEM NOR GIVE THEM MONEY. I am fortunate that I cancelled my card before GrowQuest got any money from me, but they still refused to cancel my order. I have contacted shipper to note "refuse any order" from this company.
E-mails from Mr. Gilcrest were harassing (now sent to the DA). Very scary experience. There are so many GOOD nurseries to do business with. All my fault for not checking the reputation BEFORE ordering but hopefully this might help someone else.
|On Feb 14, 2010, LeoBen wrote:
Posted on September 11, 2009,
On Feb 14, 2010, Growquest Growers (also dba Olive-Trees.net and Surf & Sierra Wholesale Nurseries, LLC) responded with:
"On Oct 11, 2009 6:37 PM, Growquest Growers (also dba Olive-Trees.net and Surf & Sierra Wholesale Nurseries, LLC) responded with:
Mr. Potty mouth, and his comments were edited by the Watchdog staff, even though they did not indicate it (not their normal practice) got his refund. He would have got it sooner had he not vandalized my Youtube pages and sent extreme profane emails."
|On Feb 10, 2010, chunx San Diego, CA wrote:
Posted on September 24, 2008, updated February 9, 2010
On September 28th, 2008, chunx added the following:
Too late now, Gilcrest. It's been over 3 years since you tried to rip me off and I ended up having my credit card company do a charge back. That not only maddened you but you had to pay a fee for the charge back. I received promise after promise, excuse after excuse, and then nothing. I gave you every chance to fill the order but you never did. After the charge back, I saw that you were arrested for fraud. I had a good laugh and thought you would be shut down. Nope, you're right back scamming people again and stealing their money. At least PayPal was smart enough to cut you off this time. I have a feeling you will be arrested again, spend time in jail, and once released you'll do it all over again. Once a scammer, always a scammer. You did not suddenly fall upon hard times and your feedback shows that. You've always been sleazy.
On February 10th, 2010, chunx added the following:
I see once again that Chris Gilcrest has left even more excuses on his other former sites and stating that he wasn't the owner. Yeah, I believe that and I also believe a dog can fly. In each and every venture this loser has been involved with, it's failed and he's ripped off many people. So many in fact that he was arrested for fraud. So now he's back and again using the name of a former business that he said was closed a while back.
My guess is that you will continue to have people pad your reviews for a while and then you'll eventually FINALLY end up in prison where you belong. I'm just curious why it's taking so long for them to prosecute you AGAIN. Why do I know we haven't heard the last of you and your misadventures?
Should anyone actually read the reviews and then order from this con artist, scammer, and sleazebucket, you deserve to get ripped off. And it will happen. I can guarantee it.
On Feb 10, 2010, Growquest Growers (also dba Olive-Trees.net and Surf & Sierra Wholesale Nurseries, LLC) responded with:
On Sep 26, 2008 10:14 PM, Growquest, A Surf & Sierra Wholesale Nurseries, LLC Company (also dba CA Plant & Floral Wholesale) added:
Sept 26, 2008: TO "CHUNX": email inquiry made to person posting comment. Thank you, Chris Gilcrest"
|On Jan 13, 2010, RBiging Santa Monica, CA wrote:
Although delivery took longer than anticipated, the product received was of superior quality and Chris went to the added trouble of delivering the tree personally and without cost. I would definitely use this vendor again,
|On Dec 16, 2009, MalibuJack Malibu, CA wrote:
What Chris Gilchrist of Growquest did for me: I can't thank him enough. I had about 50 avocado trees and was not pleased with the look/health of the trees or their production. After an extensive search I was recommended Chris. His overall knowledge of horticulture and avocados in particular was immediately apparent. He took soils and water samples and analyzed the leaves. He made comments on our irrigation system, suggested painting branches white for sun-burn protection and even sprayed the trees during a heat wave to protect them. I ended up replacing about 10 "problem" trees and purchasing about 25 new ones from Chris. His avocado knowledge was staggering. We discussed the existing trees that were producing and what additions he thought would work well in our environment. He searched and found types of trees I never knew existed. He would search back/hidden areas of other growers and my typical Haas/Fuerte etc. "normal" types went from 5 varieties to 11. After analyzing the soil and water he recommended, purchased and helped begin the new/proper fertilization program. The bottom line is that my older trees and my new trees are all flourishing. New health, growth and fruit is apparent.