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I'm giving a Positive review because I did get the seeds I wanted, but it didn't go that smoothly.
Email responses ranged from VERY fast to pretty fast, so that was good.
However, It took a week and a half to get my seeds, which I thought was odd until I emailed and found out that they were waiting on some seeds to come in so they could be sent to me. I thought it would have been better though to just let me know ahead of time that they were waiting on seeds instead of waiting for me to email them about it.
When I got my order, I got 2 of one packet (can't complain there), however I was missing two of the packets I ordered(one of which had a backordered stamp next to it on the invoice) I would have preferred a note letting me know when I would receive these backordered seeds, but I emailed the company and told them my order was a little off, so now I"m just waiting on two packets out of the 7 or so I ordered.
I don't want to give a negative review, but I kinda wish this process went a little more smoothly.
Reasonable prices and shipping costs. Good selection of seeds. Good customer service. I received all but one pack of seeds one week after mailing it out. And the other pack of seeds, which was on backorder came soon after that. All seed varieties germinated.
On Nov 21, 2006, bbrookrd nantucket, MA (Zone 7a) wrote:
I ordered on Nov 17 seventeen packages of seeds. I received the order today, Nov 21. Very, very quick and I was pleased to have received some nice bonus packages. Thank you. I found many seeds that I have not seen elsewhere especially Nasturtiums. The site is very user friendly and they take paypal. Patti
On Aug 18, 2006, Tigerchops Dallas, TX (Zone 8a) wrote:
I ordered Gerbera daisy and Echinacea seeds from Sunrise in early July. The Gerberas arrived promptly, but the Echinaceas were on B/O. Almost all of the Gerberas germinated within a week and upon request, Sunrise is sending me another packet of Gerberas in place of the backordered Echinaceas. I would say this company provides high quality seed at good prices with excellent customer service. Some of the larger seed comanies could learn a thing or two (or more) from Sunrise! Will definitely order from Sunrise again.
When I checked the (expensive) seeds I'd ordered and found a big hole in one, I emailed Susan. Literally within minutes she had replied, apologizing and saying she would send me a new packet for my trouble. The seeds arrived in two days, and there were two packets instead of one. What great customer service.
I noticed a lot of the seeds Sunrise carries are more expensive per packet than at other places; but then, most of the other places have higher S&H, so I suppose it all evens out.
On Feb 10, 2005, donida Lakewood, CA (Zone 10b) wrote:
Came across company by a search for a special seed-Padron Pepper-they had it and other items seemed interesting,so I gave them try, they proved to be a very good experience with processing and sending my order in a speedie way. They are O.K. with me!!
