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I won 3 Rugosa Roses on eBay on 4/27. I paid right after the auction of all 3 were won. For some unknown reason, in Delaware, I can't find anyone who sells these roses. We are the perfect climate and soil for them, and I was very happy to find someone who had them to sell, even if I couldn't see the actual product. I did bring one with me when we moved here almost 13 yrs. ago, and it does fine (pink). I inquired on 5/9 to see what was going on, as I was getting a bit itchy to put them in, and got a nice reply to my email saying they had a rough spring and would be sending them out soon. On 5/15 I rec'd. another email saying they had shipped out and I would receive them on 5/19. I did, and they were packed with some soiless mix inside damp shredded newspaper, tightly wrapped inside of plastic wrap. The plants themselves above the bottom were yellow leaved with some brown spots, as well as some dead branches,and looked pretty wilted; also some brown leaves. I did cut some off, but didn't want to be too shocking to the plant. I planted them and used some transplant solution, and they still looked in shock a week later, so I gave them some water soluble plant food, still a week later, nothing. Being very careful, I trimmed them all off the plants today, and noticed that there are some new green leaves starting to come out. I did what they said in the booklet that came with them, but my husband and I were starting to get worried up until today, 6/5. I've never had plants that took so long to get used to the soil- usually it only takes a few days or so. We even watered them almost daily, if no rain. I don't know if it was UPS fault, or what. I'm not putting blame on the nursery, but felt very uneasy about them taking all this time until today to take. I didn't email them after I received and put them in, just figured that with time, hopefully they'd take. I wasn't crazy about the condition they arrived in, inside the long cardboard box- they looked like they got banged around a bit, and I guess I was hoping for green leaved plants, so that was a bit dissapointing. I am on the east coast, and they are in the mid west, so maybe the shipping should have been shorter to spare the stress to them, I don't know. I might buy from them again, but am not sure. Just glad that they are showing signs of life, for that I am blessed.
On May 22, 2005, TuddyE Georgetown, KY (Zone 6a) wrote:
I also placed an order with them, and have since sent several e-mails, as well as having called and left 2 messages back in March and April--still NO Response from them. The blackberries they sent were small and didn't all grow, but there is no way to get them to respond. I didn't even ask for a replacement, but just wanted further info on my purchases. I won't be buying from them again; wouldn't have found them except for this site and the glorious reviews. Don't count me in on those--I'm not enamored by them or the merchandise.
On May 22, 2005, Moonshine Designs Nursery responded with:
"
On May 22, 2005 9:18 PM, Moonshine Designs Nursery added:
We have not received any emails or phone calls from this party and have no record of any transactions with them."
I ordered 2 1 Gal Fireball Burning Bushes this year. I got them fast and was a little surprised that they were bare root twigs. I planted both and one is showing growth and the other isn't. I sent two emails asking if the one that is showing no growth is all right and have heard nothing back. They were fast to answer when i was asking about them when buying but now they aren't when it comes to a problem. If i need to replace the one l'll get it from another nursery and never do business with this place again.
On May 25th, 2005, dagger added the following:
the email were sent;
From: Mr B
Date: Friday, May 13, 2005 11:36 AM
Subject: Fireball Burning Bush GAL SBR
To: Sales@djroger.com
&
From" Mr B
Date:Tuesday, May 17, 2005 3:30 PM
Subject: Second Email: Fireball Burning Bush
To: Sales@djroger.com)
Neather Email came back as undeliverable
Item Name: Fireball Burning Bush GAL SBR
Item Number: 56092
Price: $9.95
Hello:
I bought 2 of these plants from you and planted 2 days after I received them. One of the bushes is showing growth putting out branches and leaves but the other is showing nothing. IS it to early or is something wrong with the other bush?
I also would like to know the size difference in height & width between Item Name: Fireball Burning Bush 2 GAL SBR
Item Number: 39878 & Item Name: Fireball Burning Bush 5 GAL SBR Item Number: 39877
On May 22, 2005, Moonshine Designs Nursery responded with:
"
On May 22, 2005 9:20 PM, Moonshine Designs Nursery added:
We have received no emails or phone calls from this party. Our stock is fully warranted, but one has to contact us to let us know if there is a problem."
My five willows (3 dappled willows and 2 Rubykins) arrived promptly and in excellent condition ... healthy and with very ample rootballs that were still moist thanks to Moonshine's careful packing. What a very pleasant surprise since the only other time I had ordered plants from a remote nursery I got a bunch of twigs with barely any roots at all, all "packed" in the same plastic bag and all dead in less than a month or so. Moonshine Designs is now my nursery of choice and I'm already planning my next order.
I just ordered 1 Blue Muffin viburnum and 2 Bloodtwig dogwoods from this company. While it did take a little while to get (about 3 1/2 weeks) because they were so busy and shipping with the weather, they are fantastic plants! They all are at least 2 feet tall with nice leaves and root systems. I can't wait to see these bloom next year!
I'll definitely order from them again!
Purchase a large number of different types of Junipers
SUPER DOOPER EXPERIENCE!
Great service, great products, great everything.
I only wish they carried blueberry plants. I feel so safe doing business with them, I don't want to purchase plants anywhere else.
On May 2, 2005, Madisonkathy Sun Prairie, WI (Zone 4b) wrote:
In February, I ordered 5 red twig willows. I received a prompt email reply that they would be shipped April 11th. Since I'm one state over, it usually takes no more than 2 days to receive an order. On April 15th, I emailed them to ask about a shipping number. Roger immediately replied that they were running behind (understandable), and that my order would be shipped on/about April 18th. It's now May 2nd, and I don't have my order, and have heard nothing more.
On May 3rd, 2005, Madisonkathy added the following:
On May 6th, 2005, Madisonkathy changed the rating from neutral to positive and added the following:
It took awhile, but I got my willows, packed very well, and just about to bud out, so I've changed my rating to positive. On May 2, 2005, Moonshine Designs Nursery responded with:
"
On May 8, 2005 10:24 PM, Moonshine Designs Nursery added:
First shipment was lost. A replacement was sent as soon as we were notified that it did not arrive."
My transaction was 100% satisfactory! Super fast shipping of my plants. Prompt email returns and notifications. Wonderful healthy and hardy plants, very well packaged for shipping. I recommend this business to anyone! The website is very easy to use, too! It's saved under "my favorites" now!
As a first time buyer with a vendor, I am usually curious with regard to their service. MoonShine Designs shipped my order when they promised and I received the four Thornless Honey Locust trees in excellent condition. I will definitely do business with them in the future.
On Apr 19, 2005, stef007 Taylorville, IL (Zone 5a) wrote:
i ordered from them a month ago (i was too excited to wait, though i knew i had to wait for a little bit before they shipped, weather permitting, mid-april). they answered the email i sent promptly, too. i got my plants today, very well packaged, the soil in each pot still moist, and i was pleasantly surprised at the size of the plants in the 3" pots!! i will definitely order from these guys again...and will tell friends about them.
I have bought several shrubs from them. Roger and the gang do a great job of sending healthy , well rooted shrubs and they are packaged very well . They have a fantastic variety of different plants to choose from and they email you when they ship . Shipping is done on monday and tuesdays to keep the shrubs from being stuck over the weekend ... I love them ..
I have made three Ebay purchases and one direct and have been very pleased with the quality of the plants and with the promptness of the deliveries.
I will continue to do business with Moonshine Designs.
I ordered 100 low-growing Juniper ("Wiltonii") plants for our place in the Blue Ridge mountains of North Carolina. They were delivered promptly. When I opened them, I was very impressed by the care with which they had been packed and by the healthy character of the plants, especially the well-developed root systems. The price for these plants ws very reasonable, and I am goint to order more next spring.
On Jun 24, 2004, kathryen Northern Virginia, VA (Zone 7a) wrote:
Best I have dealt with yet! Plants were very healthy, extremely well packaged and incredible prices for plants and shipping.
BUT BEST and most important,they are a real pleasure to do business with.
i just got my pink forsythia from moonshine and i have to say that i am very impressed! it's HUGE, healthy, and was packed very well -- it showed no signs of any wilting and it's been pretty hot here!
also, it was incredibly inexpensive for both the plant and the shipping -- i was shocked when it arrived so quickly!
I received my order today (10 skyrocket junipers) and I am quite pleased. Each juniper was in excellent condition and carefully wrapped. This was by far the best mail order stock I've ever purchased. I plan to order more from this nursery in the future.
On Apr 2, 2004, gumbydammit Ashland, MO (Zone 6a) wrote:
I ordered from Moonshine last year.A black Beauty Sambucus, Wine and Roses Weigela, Midnight Wine Weigela, Wisteria. Nothing but the wisteria survived. They were sheltered for the winter as they came dormant. Maybe it was me but I've managed to get plants from Direct gardening and keep about 60% of them alive. I'm not holding them to blame yet. In fact I have placed another order with them this year in hopes that my experience will be better. I made no attempt to get replacement plants as their site clearly states that they assume no responsibility once the plants leave their hands. Here's hoping. This was a $150 order. If this order fairs better I will amend this comment appropriately.
On April 16th, 2004, gumbydammit added the following:
good news. One of the wine and roses is coming back from the roots.Hooray!! Now if weather would just permit the sending of my current order........On May 15th, 2004, gumbydammit changed the rating from neutral to positive and added the following:
This company has been incredible. This spring was a difficult one for them with voles and hard drive melt down plus cold wet weather. To their credit and in spite of the loss of some popular varieties they managed to get my order to me in excellent condition. Size and health has been better than any other...not a bad plant in the lot. When difficulties came they went above and beyond to make things work. Thanks a million Roger, you're a keeper.
I placed a order with Moonshine, I just LOVE this one!
The owners are WONDERFUL, the plants arrived in only a couple of days, they are LARGE, and were packed wonderfully, not to mention that they were in perfect condition.
I bought plants that I could not talk myself into buying at other nurseries due to being double to triple or more of Moonshine's price)!
Example a plant that I bought from them was 9.95, and total shipping for my whole order was $5.50 all my plants and shrubs included. The going rate for this plant at most of our major online nurseries seems to be about $20.00 + ($21 min shipping at S.S not to use a complete name) and seemed to be consistant with other nurseries.
This one's family run, and truly loves what it is doing. I would give them 5 stars!!!
I will definately, (and already have) re-order from them! TexasTatum
On February 4, 2004 I put in an order with Moonshine Designs and was promtly emailed that my order would be sent out as soon as the weather permitted. Approximately early April. I can't wait to receive my Serviceberry shrub, iris and daylillies! I am posting a positive now due to the rapid reply as communication is important. I will post again when my items arrive.
On April 15th, 2004, grannykate added the following:
Well my plants arrived from Moonshine Nursey and I am thrilled! The daylillies and Iris I ordered were in wonderful condition and not just the roots but with large healthy green leaves! The service berry is a bare root but I potted it up until I can place it outside and it is leafing out now! Beautiful! I will definately order again soon!
