Comments regarding Annie's Annuals and PerennialsClick here to return to Annie's Annuals and Perennials's listing.
|On Mar 12, 2015, Betweenthelimes Arden-Arcade, CA wrote:
I have ordered from Annie's Annuals several times. I admit, the first time I ordered I was a bit sticker shocked at the shipping costs- but when my plants arrived I knew I got what I paid for. Most nurseries ship their plants wrapped in paper- Annie's ships each plant in their container, with each plant allocated its own space in the box. This is great for busy people like me who can't immediately put the plants in the ground (I'm ashamed to say I have some plants from Annie's that are still in their 4" container from last summer lol). I also love that I can pick the date I want the plants shipped. It gets very hot in the summer here in Sacramento so it's nice to plan my shipping for a cooler day, or for a day when I know I'll be home so they don't sit roasting on my patio. My plants have always arrived really healthy, and the only time I've had a plant die on me is when I bought a plant that was not suitable for my zone (I can't help myself- I want to be able to grow everything). Kudos to this small business for running such a unique nursery, thank you for the excellent customer service you provide.
|On Mar 12, 2015, SusanLM Concord, CA wrote:
I am a long time customer of Annie's Annuals, and have nothing but praise for the quality of their plants, service and selection. They are one of the few places I can be certain of getting neonicotinoid-free plants. As a professional landscape designer, my standards are high, and I not only shop here for my own garden, but regularly send clients either to order online, or visit in person. They carry many unusual specimens that are simply not available anywhere else. Highly recommended.
|On Mar 11, 2015, maxinaustin Austin, TX wrote:
I have shopped at Annie's Annuals for more than a decade, and it is, by far, the best nursery I have ever visited. By best I specifically mean the coolest plants at the best prices, well-grown and carefully packed.
|On Mar 11, 2015, kissmyaster Chicago, IL (Zone 6a) wrote:
Kick ass customer service and rip-roaring plants. Nobody does it better! I'll buy from them again and again!
|On Mar 11, 2015, Marilena Chicago, IL wrote:
Although I have not ordered from Annie's Annuals, I have to defend them regarding the comment below.
|On Mar 11, 2015, reeve1 Plano, TX (Zone 8b) wrote:
Posted on February 27, 2015, updated March 11, 2015
On March 11th, 2015, reeve1 added the following:
The appalling things is that I've talked to you twice on the phone to try to resolve this. Both times, before even fully understanding my issue, your people began throwing rather lame and unwarranted comments about it being my fault. Some of them didn't even apply, such as, "If it is snowing here, did I have a place to receive them?" and after stating that no one ships tender perennials and annuals when the weather at the destination is below 40. Your supervisor confirmed that our national average temperature at the time of shipping was 37. The actual temperature was 25 and snowing, as indicated by the National Weather service. Further, shipping from California to Texas, or any place for that matter, does not mean the shipment travels as the crow flies. FedEx's hub is Memphis TN, and there are other northern (frozen) cities that these would travel. When I spent $100 on plants and $71 on shipping, I expect your expertise to hold the shipment, particularly when you were already holding the order because some of the plants you were selling were "not ready- too small." You condemned the plants to certain death, then only offered half of the order total, not including shipping. This amounts to 1/6 of the total for me to order the plants again and to actually receive what I should have in the first place. You are no friend to gardeners, but operate in your own bubble, and take no responsibility for your own blatant failures. So, now it's a problem with the website? Does this mean, regardless of whether it's snowing again, you will ship an order without consideration and without responsibility for killing the entire order. BUYER'S BEWARE!!!
On Mar 11, 2015, Annie's Annuals and Perennials responded with:
"On Mar 3, 2015 3:28 PM, Annie\'s Annuals and Perennials responded with:
|On Mar 2, 2015, teritwinkle Morgan Hill, CA wrote:
The plants I received had been very carefully watered and wrapped. It was like receiving little gifts. They were delivered on the day they were shipped out; that made the shipping costs seem much more reasonable. One of my plants was flowering; all seemed very healthy. I was so pleased to see the care with which my plants had been wrapped and packed. If I can do half as well now they are in my care, they should thrive.
|On Mar 2, 2015, Suzkling Bandon, OR wrote:
Annie's Annuals/Perennials is my favorite online nursery...I have ordered many times....their plants arrive in the most perfect packaging imaginable and ready to go into the ground.....they have a decent root structure and are always healthy......their catalog gets the highest creative fun stars........I feel defensive of them and can only ask the negative reviewers some simple questions......like, why do you expect them to hold your order until your weather is better when you placed the order to begin with.......that's your responsibility.........I could break out into a rant here...........ok, I'm in OR and they are in CA.....similar zone-age...........so people! use common sense and don't order plants that aren't going to be happy in your zone.............there, there Annie's.........you keep doing what you always do............there will always be those of us who water your shrine...........
|On Mar 2, 2015, Youniquelychic Everett, WA wrote:
This nursery is amazing! All of the plants I ordered arrived way ahead of schedule and they were all in great shape! Each plant had plenty of soil which was wrapped in a damp paper towel and then the whole thing was inside of a wax paper bag to retain moisteure and then slipped into a small pot so I could transfer it right away if I wasn't ready to put them in the ground. The box they cam in had plenty of room for the tops of the plants with cardboard cutouts supporting each plant (hard to explain) but nothing got crushed or damaged and each plant had plenty of room to breath. I would absolutly reccomend Annie's Annuals and Perennials to anyone looking for a wide selection of plants and a company that actually knows how to ship them (most don't)
|On Feb 20, 2015, davids10 Reno, NV wrote:
the plants arrived in great condition. packing was the best. an aeonium arrived completely intact. the plants were shipped on the day i requested and arrived the next day. this is a good place.
|On Feb 4, 2015, maureennn Beverly Hills, CA wrote:
I was so excited to see the wonderful and different plants in Annie's inventory , even though most of the ones I wanted were not in stock but that was OK. And even though they are expensive that was OK too, and even though the plants are tiny tiny tiny , that would be also be OK if they grew. I did order from them twice and both times one plant was half eaten by something (I called right away but they advised me to wait it out) and more than half of my orders did not make it in my yard within a few weeks. I DID call Annie's twice for help, of course it was my fault, too much water, too little water, not enough sun, too much sun, whatever..... It has been a while now and only one plant survived sofar, that plant cost me over $100. I live in Southern California and am still looking for a GREAT nursery .
On Feb 4, 2015, Annie's Annuals and Perennials responded with:
"On Mar 3, 2015 3:25 PM, Annie\'s Annuals and Perennials responded with:
|On Dec 31, 2014, momlady Camano Island, WA (Zone 8a) wrote:
Because I live in a "colder" climate (zone 7) I cannot take advantage of the plants that sell out quickly. Here's why:
|On Nov 27, 2014, HerMorningDove Vienna, VA wrote:
I have ordered from Annie's Annuals and Perennials several times and have always been pleased with the quality of the plants and service provided. Earlier this year, I ordered some sweet pea and poppy plants for spring planting. The folks at Annie's kept an eye on the weather in our area and held off on shipping the plants until the weather warmed up. (As you remember, the winter/early spring was very harsh on the east coast.) I was stunned when they first called to arrange a better time to ship the plants. What remarkable customer service! I've also been impressed with the care they take shipping the plants. Yes, the cost is higher than some websites but I think it's worth it.
|On Oct 12, 2014, sliderock Salmon, ID wrote:
This was the first time I ordered from Annie's and I was amazed at how well the plants were packaged. I received my order in a timely fashion and the plants were in perfect condition. I would certainly order from them again.
|On Sep 18, 2014, annarborite Ann Arbor, MI wrote:
Made my first purchase from Annie's last year and among other things, bought 4 climbing asters. I could not believe the results this year. The plants grew to between six and seven feet and are just a mass of beautiful asters this fall. Everyone asks what they are as no one in this area has seen asters that size. I am beyond delighted and looking forward to many more fall seasons of these beautiful blooms.
|On Aug 29, 2014, mosterbauer Sequim, WA wrote:
I just wanted you to know how much I appreciate the plants that you sent me and the care you took that they arrived in perfect condition. I have perused your site for over a year and even have a wish list. But my experience with mail order plants was so horrendous that I just could not bring myself to actually place an order. Thank you!! I will continue to go to your site and I will undoubtedly be ordering again in the spring.
|On Aug 20, 2014, camrichdesigns Scottsdale, AZ wrote:
I have been ordering from Annie's for several years, and have always been very happy with the service and quality. My selections have arrived in good shape, and well packaged. I like their wish list option when an item is not in stock, and look forward to getting that e-mail saying my wish list item(s) are available.
|On Aug 11, 2014, kentsgirl Belton, TX (Zone 8b) wrote:
Plants arrived in good shape. I immediately had to leave town for a funeral trip across the country. A neighbor checked on things, and your plants are still in good shape a week later. Thanks so much for "filling the box". It feels like a plant gift at a time when plants are extra appreciated. And now plants are in the ground and hanging on in this Texas heat. I would love to visit Annie's nursery someday. Thanks for a good experience for my first time ever to order plants online.
|On Jul 25, 2014, thetubeguy1954 Orlando, FL (Zone 9b) wrote:
I have been doing business with Annie's Annuals & Perennials for 3 years now. What I really like about Annie's is it allows me to purchase plants for my garden that you cannot find in any of the local stores such as the 3 "Lobelia aquana" plants I recently purchased. This is great for having a garden that's unique from your neighboors.
|On Jul 15, 2014, daelanf Lake Stevens, WA wrote:
I placed two different orders for Phormium 'Black Adder'. Both shipments arrived with very nice plants, but also the shipping containers were the best of any mail order shipments I have received....and I have done a lot of mail order plant buying. The plants arrived fresh and perky, despite the weather being quite warm. The soil was contained and moist and none of my plants were crushed or otherwise damaged, even though the box was NOT lying " this side up" on front porch. I am impressed with the plants I received, but even more impressed with their shipment method. Altogether a very happy experience!!
|On Jul 5, 2014, CarolQ Medford, OR wrote:
I ordered six perennials from Annie's Perennials this spring. They arrived in beautiful condition and were very carefully packed. I was very impressed by just how carefully they were packaged. Since I live in Oregon and AP is in California, I really appreciated this. All six plants are still alive and thriving. I will happily order again from these folks.
|On Jun 30, 2014, Marchant East Wenatchee, WA wrote:
Annie's Annuals and Perennials always have healthy beautiful plants that they send; and, they arrive at our home looking like they have never been disturbed. Just comfortable in their containers.
|On Jun 25, 2014, terrimckyd Omaha, NE (Zone 5a) wrote:
I have ordered plants from Annies Annuals for many years and they are my source for annual poppies. The plants I receive from them are strong and transplant very well and I should add I have found no other mail-order source for annual poppies! The one time my plants arrived with problems they took care of me. This last batch of plants from them was amazing.
|On Jun 25, 2014, JaniChris Olympia, WA wrote:
Here is the email message I sent to Annie's Annuals after receiving two different plant orders from them:
|On Jun 21, 2014, clpgirl Chippewa Lake, OH (Zone 5b) wrote:
Posted on May 10, 2012, updated June 21, 2014
On November 12th, 2009, clpgirl added the following:
Was unexpectedly in the Bay Area last week and my friend and I took a 'field trip' to Annie-s, since I've been so delighted with the plants they shipped to me in Ohio. Employees were very, very helpful, and the variety of plants could have kept me wandering for hours and hours.
Neither my friend nor I had any intention of purchasing plants (I was flying back to Ohio the next day). My friend who lives in Sacramento and has xeriscaped her front yard, couldn't resist the huge selection of Calif. natives, and purchased 6 to fill in a bare spot.
I wandered off to the fuchsias and found a rare variety, procumbens. Figured if I was taking back one plant, I might as well take back 4! Purchased 2 Verbascum Southern Charm and an Orlay "White Lace Flower". Annie's packed my purchases very securely for travel, and I took my little box with air holes home on the plane. Also bought some garden gloves and a "Flower Floozie" t for a friend.
I just want to thank Annie's again for a great experience. You have 2 customers for life!!! (Now, if I only had my own shipping company............................)
On May 1st, 2012, clpgirl added the following:
Since my last posting I have ordered from Annie's every year.(I've been a bit lax in my postings...) Receiving their box is like Christmas and my birthday together!!
I look forward to their catalog every year, and don't mind the shipping cost cuz the plants are packed so very, very well!
I would recommend Annie's as a 5 plus star vendor to ANYONE!!! I have overwintered several tender plants in my breezeway/greenhouse and they continue to thrive after 3 years! Her perennials for my area are some of the sturdiest in my garden beds.
This year my box had been smashed in transit. Called Annie's cuz one tomato had been broken. NO PROB! Would send a replacement right away.....i'm serious when I say that I would buy all my annuals from Annie's (if they were closer :)
Thank you Annie for your consistency, beautiful plants and wonderful customer service. Can't wait til next year!!
On May 10th, 2012, clpgirl added the following:
By now, Annie's feels like family!
When I called about the replacement tomato plant, for some reason I mentioned that the last trip my best friend and I had taken prior to her unexpected passing was to Annie's. I told the rep what a good time we had.
What a touching surprise that when I received my replacement tomato Annie's had added several annuals and a note saying they were in honor of my friend....
Annie's care about people and plants and you can't ask for better anywhere,
Thank you so much Annie's. I am overwhelmed....
On June 21st, 2014, clpgirl added the following:
Apparently I forgot to add my 2013 4 star rating, but this year I am adding 4 for BOTH 2013 and 2014. Once again I was totally delighted with Annie's!
Due to an injury last winter I lost my fuschia procumbens, which I had obtained from Annie'sat least 5 years ago...could NOT believe what a beautiful, LARGE plant I received!
Overall, once again GREATselection, fast, fast shipping, and best packing I have ever seen-and I purchase about 80% of annuals and perennials on-line.
Thanks, thanks everone at Annie's for providing a source for this rare fuscia again, the wonderful cerise hollyhocks (which re-seed very, very well here in zone 5b) and the joy I receive from your beautiful catalog and reliable service every year.
See you in 2015!
|On Jun 20, 2014, papakura Alameda, CA wrote:
I am a bit disabled and have trouble shopping in a nursery. The nursery in my town treats me like I have a communicable disease, so I began buying plants from Annies as this company is highly recommended in my favourite magazine, Garden Gate. They were quite correct. All plants, and I order 8 every month, arrive in a very sturdy box, having been packed the previous day, and are still wet, not just moist, and all are at this moment healthy on my balcony and in my garden. They are all so far for the hummingbirds, bees, and butterflies in my area, but I plan to expand as time goes by. I wish I could afford to purchase more, but finances curtail that, but this certainly keeps me busy and entertained.
|On Jun 18, 2014, NoNora Roslindale, MA wrote:
First of all, I've had more plants die that I've purchased from their website than any other - and I've purchased from a hundred different nurseries featured in Dave's Garden. I am in a harsh climate and the plants are too small and shallowly rooted to long survive the shock of transplant.
|On Jun 5, 2014, sanyaom Valley Center, CA wrote:
I've placed an order for 4 plants almost a week ago.I received the box today (I'm in California).My complaint is about the lack of confirmation email after I've placed the order and inability to check the status of my order online.There is no link to account history or order status.One plant was not shipped and on the attached bill it just says"Item backordered,plant too small to ship". I wish I knew that before, so I could have ordered it from someone else. I don't know when and how will they send the plant ,there is no information .
On Jun 5, 2014, Annie's Annuals and Perennials responded with:
"On Jun 6, 2014 3:28 PM, Annie's Annuals and Perennials responded with:
Hi Sanya: Thank you for your feedback. We do send a confirmation email out for every order placed, although sometimes we find they are blocked by certain ISPs or accidentally delivered to spam, depending on differing security settings. For that, we apologize!
|On May 25, 2014, HouseofFlowers ROSLINDALE, MA wrote:
Posted on May 21, 2014, updated May 25, 2014
On May 25th, 2014, HouseofFlowers added the following:
I've had my plants for less than a week, they arrived in terrible condition and a second plant has proved itself to be too damaged to survive. That is 50% of my order dead and unusable. (The other two plants seem to be okay.)
On May 25, 2014, Annie's Annuals and Perennials responded with:
"On May 27, 2014 4:04 PM, Annie's Annuals and Perennials responded with:
Hi HouseofFlowers: Thank you for your feedback! We are very sad to hear your plants did not arrive in good shape and that some did not make it once planted. Please, please give us a call. We do not hesitate to replace plants that arrive damaged in the shipping process, as our shipping guarantee states. Even though we strive to pack and ship with the utmost care, sometimes the journey across the country can be very rough as boxes are transferred from truck to plane to truck again. I am sure we can help! 1.888.266.4370"
|On May 20, 2014, maryvv22 Forest Grove, OR (Zone 8a) wrote:
I have been buying plants from Annie's Annuals & Perennials for over 10 years. I first found her plants in a local nursery in Santa Cruz, CA. I moved to Oregon a few years back and I've used her mail-order three times.
|On Apr 27, 2014, brandykins09 Knoxville, TN wrote:
I have ordered flowers from Annies last year and this year.
|On Mar 31, 2014, Leishman15 Berkeley, CA wrote:
My parents love the place and took me there with them (I am an adult and it's obvious).
|On Mar 13, 2014, sassyelephant Fresno, CA wrote:
I have now ordered from Annie's Annuals 6 times. Each time I am more than pleased with the plants. They always arrive well packaged, and in great condition. So far I have not had any problems with any of the plants I have ordered. You just have to give each one what it needs, and it is happy. I will very soon be traveling to the nursery and am very excited.
|On Mar 12, 2014, shauna1219 Tampa, FL (Zone 9b) wrote:
I received my first order from Annie's about a week ago and I was pleasantly surprised. The plants were much larger than I was expecting and were packaged with great care. There was almost zero damage from the shipping, other than 1 single broken leaf and they were shipped from California to Florida. The plants were potted and have grown quite considerably since I received them. I have received another order from a different nursery around the same time and the growth rate on the Annie's plants has been drastically better than the other plants.
|On Jan 17, 2014, jackstangle La Conner, WA wrote:
I ordered 1 poppy plant. 1 week later it arrived, well packaged & looking good. I am impressed. Thanks Annie.
|On Aug 2, 2013, bodyworkgoddess Maryville, TN wrote:
After watching all of Annie's videos and absorbing the catalog I may have to admit that I have a garden crush on her and her plant knowledge. I held off on making a purchase because of the high shipping rate. I got off that fence about a week ago and placed a order, so glad I did. The plants arrived healthy and very well packaged. This order was for three different carnations they offer and a hat. The hat that arrived was not the one I ordered. Sent a e-mail and within minutes was responded to and the mistake was corrected. New hat on the way and a return ticket for the other hat being sent with it. I hope to fly out there next year for their Spring party and do shopping in person. Time to start saving my pennies...
|On Jul 29, 2013, absinthe27 Albertville, MN (Zone 4b) wrote:
Ordered a number of plants from Annie's this spring and all have done very well after a short period of recovery from being shipped (except my poor Pink German Catchfly which was bitten off at the base by a rude critter just as it started to flower). My lupine was on backorder, but was shipped as soon as it was available, and I wasn't billed for that plant until they sent it.
|On Jul 19, 2013, birdied Destrehan, LA wrote:
I ordered 8 plants from Annies. The packaging was very good.
On Jul 19, 2013, Annie's Annuals and Perennials responded with:
"On Jul 30, 2013 5:49 PM, Annie's Annuals and Perennials responded with:
|On Jul 5, 2013, Fatbun East Richmond Heights, CA wrote:
I was so happy to discover that Annie's Annual was about 10 minutes from where I live. My first visit was during their Spring Party and it was a very whimsical and creative atmosphere, especially with the hilarious fake cat poo flinging contest and the generous gift certificates given to winners. Annie seems like a very nice, genuine and fun person. However, the most impressive thing was all these beautiful flowers and edibles arranged in harmonious landscape design. As I walked around, talked to and observed their staff, I could really tell that this place was wonderful and a lot of care and patience were put in. I felt very confident in purchasing nice healthy and robust plants from here and would wholeheartedly support this local business. Many of my gardener friends from San Francisco and even my sister in San Jose all heard of and enjoy going to Annie's.