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One of the best internet nurseries. My orders have been promptly filled, expertly packed and arrived when promised. When there was a problem with availabilty, the staff was proactive in calling me to resolve the issue. A damaged plant was replaced immediately and without question. The plants have always been as described on their website and are strong healthy plants which are doing well in my garden. Good people.
On Oct 16, 2009, Zone10Garden Brownsville, TX wrote:
Posted on October 16, 2009, updated October 16, 2009
I have tried number of online nursery to buy plants. many of them are just about "what I expect" so I never felt like bother to even leave own feedback. but I just bought from 1place (sooner plant farm) and that experience is awesome! I would like people to know about this place. That is the reason why I am registering to this site.
On October 16th, 2009, Zone10Garden changed the rating from neutral to positive and added the following:
I placed order in mid October not considering weather in rest of the world. (I live in zone 10 TX 78520 and it is still hot here.) regardless my inconsiderate order, nursery provided the best they can do right that time and I am satisfied the result. Thank you for taking so much time for my order. Thank you.
I just received my plants yesterday. They are very well packaged and no plant was harmed! All came in excellent condition and I really appreciated.
*I have tried number of online nursery to buy plants, and this nursery provide the best condition of plants and packaging manner. Including customer service, this nursery is the best place to buy plants for me.
On Sep 28, 2009, Mississippi_D Cleveland, MS (Zone 8a) wrote:
My first purchase from Sooner Plant Farm was a very positive experience... The Sooner folks sure know how to carefully package their plants for the largest box had been drop-kicked and crushed by the delivery guys, and I anticipated the worst. Despite excessive container damage, the plants suffered very little! And, I was delighted with the size and condition - TOP QUALITY plants at reasonable prices! Many thanks, Sooner!!
On Sep 26, 2009, sfeldman2005 Santa Cruz, CA wrote:
A friend in the midwest just sent me a photo of the pineapple pear I bought her last spring from this nursery. She already has a pear, so they can cross-pollinate. It is bearing some beautiful looking pears on a nicely branched tree and although they're not ripe yet, she says they smell like pineapples. It made a great gift.
On September 26th, 2009, sfeldman2005 added the following:
On Sep 26, 2009, FredBarksdale Amarillo, TX wrote:
I placed my first order with Sooner for chitalpa pink dawn which they shipped immediately afterwards and my plants arrived looking absolutely great and the packing was the best I have yet to encounter after years of online ordering plants. Will plant immediately and report next spring on further progress.
As good an online buying experience as I have had. Placed order online Wednesday; picked up five, seven gallon Nellie R Stevens Holly shrubs in person Friday and the plants were in absolutely marvelous condition. The owner provided precise planting information; he then meticulously loaded and secured the plants in the bed of our pickup for the 175 miles journey home. This great experience has proven to me that customer service is not just something from the past, but, at least with respect to this company, an attribute certainly practiced by Sooner Plant Farm presently. Thank you, Brian, for the exceptional plants and your distinct attention to detail.
Their selection (both varieties and sizes) is outstanding; their communication with me was sure and swift. The plants arrived extraordinarily well-packaged and in A+ condition. I can recommend Sooner Plant Farm without any reservation whatsoever; and I certainly will be buying from them in the future.
We recently ordered a "Siren Red" Crape Myrtle shrub which we had been searching for quite some time. It arrived just as beautiful as if we had purchased at a nursery and took home. As the first bloom came out it was very disappointing to discover it was purple instead of red that we were anticipating. I contacted Sooner Nursery and in a matter on one return email all problems were resolved. They will be shipping a replacement at the first of the week and we are just so happy. It makes me feel so good that there are still honest and reputable businesses around that strive to make customer satisfaction their number one priority. I will definitely buy from this company in the future and will tell all my friends and relatives about them.
i thought i'd never get a crape myrtle for zone 5 - read that the variety "hopi" would survive here. next was to search for a company that would send me "hopi" and not just any old pink crape myrtle. i checked daves garden, of course, and found sooner plant farm. my "hopi" arrived today!! it was well packed, well rooted, and very bushy. i am so very, very pleased.
On Jul 4, 2009, plantladyCo Colorado Springs, CO (Zone 5a) wrote:
Found this company as I was researching why my Viburnum "Blue
Muffin" wouldn't set berries.
Not only did I find out that I needed 2 Viburnum...I was even told which ones to choose from for pollination.
On top of that..I received great, well priced plants and excellent,
reasonably priced shipping.
Score!
Received a Japanese Maple 'Bloodgood' for Chicago area. The tree was securely packaged, arriving quickly and in excellent condition without damage. Height of tree was at least as advertised. S&H charges, however, were almost 1/2 the cost of the tree ($15, which still seems competitive).
I stumbled upon Sooner Plant Farm last week by googling for a source for a particular plant I wanted. Because of a prior bad experience with another mail order plant company (who sent puny, wilted, dry plants), I was leery about ordering, especially so late in the season. With trepidation, I ordered three shrubs (virbunums) and a perennial (heuchera).
Wow! I am so impressed! The plants arrived quickly, and the packing was just terrific. The heuchera looked as fresh as - well, as fresh as a daisy, right out of the box. The virbunums perked up immediately after getting out of that stuffy box and having a nice long drink of water.
I have already placed another order with Sooner. They're tops in my book.
I ordered Coral Bells from Sooner and, because they were on special, I also ordered Coral Bells from Bluestone Perrenial, same variety. Sooner's were about $10. and Bluestone's were about $6. on sale. Sooner's were beautifully packed big healthy plants. Bluestones packing was just OK and the plants were tiny and weak at best. I'm thinking that Sooner's plants were at least two years old and Bluestone's were new seedlings. I would select Sooner for my next order if the variety I want is available. Good price, well tended.
Ordered 2 Little Henry's from them recently. Great shipping- plants arrived very well packaged. Highly recommend. I think may be a little $$ than some of the others but the quality appears quite good.
On Jun 19, 2009, collieflower Walnutport, PA wrote:
This feedback is long overdue, but I am posting it now anyway. I ordered from Sooner Plant Farm last year and received my order exactly when I wanted it. The trees were very well packaged, with the root balls potted and wrapped in plastic to keep the dirt in the pot and the moisture in the dirt. The trees are immobilized in the boxes, so broken branches are pretty much impossible. Most of the trees survived the winter; the ones that did not (the two Japanese maples, sadly) probably succumbed to high winds and a particularly harsh winter.
The trees were in excellent shape and all of my dealing with the personnel at Sooner Plant Farms was an absolute pleasure. I would not hesitate to give this company the highest rating and I definitely would purchase from this company again.
On Jun 15, 2009, dpl9222 Dexter, MO (Zone 6b) wrote:
I purchased two Hibiscus from Sooner Plant Farm in April, 2009. I got Old Yella and Plum Crazy and they are growing very well. Looks like I will see blooms before the end of the season. I am very pleased with these plants. I found them to be a little pricey, but proves once again, you usually get what you pay for. I would buy again.
On August 8th, 2009, dpl9222 added the following:
I wanted to say that the two Hibiscus plants that I purchased from Sooner have really exceeded my expectations. They have grown to be very large plants and covered themselves with blooms that are true to name. I can honestly recommend this company.
On Jun 12, 2009, enlightn_me Siloam Springs, AR wrote:
This is the second time that I have ordered from Sooner Plant Farm; the first shipment was of two twisted Japanese junipers. Both are thriving a year after planting. I recently ordered two "heuchera" plants, both arrived large and healthy. I am excited to plant them this weekend. I will continue to look, first, to Sooner Plant Farm for the perennials that I want. Thank you! I will refer!
I ordered two lilacs, both of which arrived promptly. I was very satisfied with their size and condition. Both plants were in pots, complete with moisture gel and were very nicely packed. I'll order from Sooner again.
I ordered a Fleming hybrid hibuscus "Torchy" from this company recently and it was here in less than a week. When it arrived it was very well packaged and I could tell the people that are involved with this company are very thorough in their practices. The plant itself was in good condition, no surprises there!
Last time I placed an order for Fleming hibiscus plants with this company a few years ago, the packaging and plants were all in excellent condition. Definitely do not hesitate to buy from this company, you will not be disappointed. A+ for Sooner Plant Farm!
On Jun 10, 2009, Almostagardener Wiggins, CO wrote:
Ordered several wisteria and honeysuckle. Plants were well packed and arrived safely, even with blooms, within a week of placing my order. Called with questions prior to my order and the individual was very helpful. My experience was very positive
This was my first time ordering from Sooner Plant Farm or any online nursery. They were very responsive to my questions, shipped quickly, the plants were really well packaged, and the plants were beautiful. Sooner Plant Farm gets a green thumb's up!
This was my first time ordering from Sooner Plant Farm. I was very impressed with how fast my order was shipped. I had looked all over for a Hummingbird Summersweet bush my husband wanted and found it at Sooner. The way the bush was packaged was superb. I would definitely order from them again. The bush was very healthy and true to the size stated on their website. The planting instructions gave step by step which made it very easy. I would rate them #1 in my book.
On May 30, 2009, Blackbelt_Lizzy La Grange Park, IL wrote:
I ordered a large variety of plants and shrubs from Sooner this year. The plants and shrubs that I received were fabulous...very large, healthy plants. They were well packed and the service I received was superb. I joined the Garden Club earlier this year and saved a substantial amount of money on all my orders. I will definitely buy from them again next spring.
I ordered a caryopteris "Petit Bleu" shrub. It was packed very well, in great condition, moist, and not root bound. They also sent me a free tree, a japanese maple, very small, so I potted it in a large pot and will keep it in my garden until it is a good size to put in ground. I am very satisfied. Will buy from them again!
On May 27, 2009, dirkybirdy Springfield, IL wrote:
This is hands down the best place I have ever ordered plants on line. I ordered on a Monday the plants were at my door on Friday. I was just amazed at the size of them --- they were regular sized plants just like I would buy at my local farmer's market. The care that they take shipping them was amazing too. I will order from Sooner from now on and recommend them to everyone.
Beautiful, healthy plants arrived quickly. The plants were very well protected and carefully packed for shipping. I was so impressed I purchased a membership the same day. This company will be my "go-to" choice.
I was so skittish about ever ordering online again for trees. I had just gotten completely and utterly ripped off by another online nursery. All of my trees that I had ordered from another nursery (5) either arrived with dead with no root system whatsoever (3 of them) or arrived not dormant and instead were fully budded (2). I had to replace all of these trees.
I can't get my hands on half the trees I want anywhere around here. I came to this davesgarden while looking up reviews on the company that just ripped me off. I signed up and learned about the watchdog group and found Sooner Plant Farm. I called Sooner Plant Farm this last Saturday afternoon, 7 days ago, and a man answered at like 5 minutes before he was they were closing, but what did he do? He took my order! And he couldn't have been nicer, and he said he was going to ship out my trees that Monday. I couldn't believe it. He said their policy when shipping across country to where I live on the east coast is they ship out on Mon or Tues so that UPS doesn't have shipments sitting around over the weekend. That was in complete contrast to the other nursery.
The other nursery I ordered from would do no such thing even after I BEGGED them to ship out on a Mon, consequently my order from them was shipped out on a THURSDAY and it took 6 days for a 3 day ground for me to get them. I was never so livid. I paid for 3 days and got 6 days.
But Sooner Plant Farm was different from the start. They shipped out my trees on Monday just like he said they would, and I received them on Thursday. The trees were potted (bareroot never again!) and packed exquisitely. No tape touched the trees in any way, no mess, no dirt anywhere but in the pots. And the trees were adorable, beautifully leafed and they were all marked. The other nursery shipped my trees UNMARKED. I had no idea at first what tree was what. It makes me angry all over again just thinking about it. And Sooner Plant Farm gave me an instruction booklet too!
They showed me the gold standard of customer service in how they treated me. I only ordered 2 trees that time as I was still scared of what I would experience, but I should have known that a company with no negatives and only one ridiculous neutral over a plant name on their website. No one should give a neutral rating on a company when they have never ordered from them! Shame on that reviewer! That reviewer should have contacted the company directly over a name error and not tarnished a company of such high standards with a neutral over a name mistake. I am appalled. That is not what I am looking for when I come on here looking for serious ratings on companies.
Sooner Plant Farm has renewed my faith in online nurseries and now I am headed back to their site to order the rest of my trees from them. From the way that man treated me on the phone; get this, he was just walking out the door when I called, but he kindly and generously offered to take my order, and as I gave him my order I had realized I had accidentally left my credit card with my husband who was at work.. So I had to hang up with him, call my husband at work, get the number and call this man back. Meanwhile the man at Sooner is probably wondering what he had gotten himself into. lol
So from the outstanding customer service, to the instantaneous email of my order confirmation and then my UPS tracking number email, to the perfectly packaging of the trees, to the beautiful trees themselves, I am just thrilled.
Basically, I am agog at how effortless and satisfying this transaction went. We have had neighbors walking by asking where we got our trees. While my husband and I were out planting one car actually stopped in the middle of the road holding up traffic asking what my trees were and complimenting them.
Sooner Plant Farm, you have just gotten yourselves a customer for a lifetime.
On May 23, 2009, Sooner Plant Farm (home of Imagine Backyard Trees®) responded with:
"On May 23, 2009 5:13 PM, Sooner Plant Farm (home of Imagine Backyard Trees®) responded with:
Hello,
Thank you so much for your business and positive comments. And a special hats off saying for thinking like I do about my 1 Neutral rating. "
On May 23, 2009, glendamcfadden El Dorado Springs, MO wrote:
I only order from a few mail order places because I'm pretty picky but this place rocks! Love them and HIGHLY recommed them to anyone looking for big, healthy, reasonably priced plants! I ordered 3 hardy hibiscus and 3 rose of sharon and got 20% off because they were 3 of the same variety! I love a bargain! The hibiscus are huge and healthy and the rose of sharon have bloom buds on them! This place has won me over! There are so many mail order nurseries that really take advantage but believe me you can trust Sooner Plant Farm they are awesome!
On May 15, 2009, krobertson2006 Bauxite, AR wrote:
I love the selection at Sooner Plant Farm. The items I ordered were received in a timely manner and in excellent condition. As a new gardener, I also appreciated the explicit instructions on planting or holding the items for later planting. I expect to be using this site regularly to order plants for my new home.
On May 14, 2009, walshee Addison, TX (Zone 8a) wrote:
I've been buying from Sooner for over a year now. The plants are large, healthy, and well packed- perhaps too well packed as they can be difficult to get out of the boxes!
I recently ordered 2 Japanese maples and they arrived without damage and I was surprise to see just how nice they were. I shouldn't have been surprised, this company delivers what it advertises, and more.
I placed an order with Sooner Plant Farm this year and was completely satisfied. They had several trees and shrubs that I was not able to find elsewhere and the prices were very good. Everything arrived as promised and on time and all but one in fine condition. The only exception was a single plant that had gotten damaged in shipping when part of the box got crushed. The customer service rep who I emailed responded almost immediately saying they would be sending me a replacement plant right away. Two thumbs up!
On May 3, 2009, theaalchemist45 Farmingdale, NY wrote:
I ordered a 5-6' Sango Kaku Japanese Maple and I am very pleased with the quality and appearance. I also appreciated their quick response to some pruning and planting questions I had even though it was on a weekend. I would order from this grower again w/o question.
On Apr 26, 2009, Steve_S New Kensington, PA wrote:
As of this year, I’m new to mail-order plants. My recent experiences include ordering ornamental grasses from an outfit from Florida, and ordering 10 bamboo plants (2 types, Fargesia Rufa, and Fargesia Dracocephala) from a place specializing in bamboo from Oregon. My bamboo plants from Oregon are thriving, so I wanted to try a different variety, Fargesia Robusta (Green Screen) for the reason the name implies – to create a tall privacy screen. I came across Sooner who would save me 33% (including shipping) on my 10 Green Screen plants compared to the place in Oregon - so I ordered from Sooner. The plants arrived fast, and in good condition. The only drawback was that they were very small young plants ranging in height from 4” to 8”. By contrast the bamboo from Oregon ranged from 18” to 24” for a 1 gallon container. Unfortunately, I believe that my cost savings was offset by the youth and size of the plants. I’m hoping that these plants start to thrive by growing and putting out new shoots like the other Fargesias. They’ve been planted only 1 week. I give Sooner a big positive on customer service, plant health, and shipping. I give MYSELF a “negative” for not researching the size ahead of time. As of this writing I am giving a “neutral” rating to Sooner in hopes that these plants start to thrive and grow as my other bamboo with height and guts seem to do. Time will tell and I’ll keep you posted.
On May 6th, 2009, Steve_S changed the rating from neutral to positive and added the following:
After some research I have found that these plants are likely clones. Clones are slower to grow and more susceptible initially to the elements - and perhaps even for the first year or two. After a year or two, I understand that these plants should thrive. The plants that I received are starting to settle in and are showing some growth and are looking healthy. The price was good and appropriate for the size of the plants. On Apr 26, 2009, Sooner Plant Farm (home of Imagine Backyard Trees®) responded with:
Fair enough. I understand this customers questions and concerns regarding the size of the plants purchased. This is a new product for us and we have discovered the reason some Bamboo is quite expensive. The variety in question appears to be a slow grower in comparison to Green Panda, our other Bamboo. Although the plant is almost 12 months old it would not hurt for us to grow them longer, and raise the price accordingly. As I have expressed to the customer during our earlier phone conversation, please keep us informed should the plants not survive, and I would make it right. We do not offer a long term written guarantee, but we always do what is right and fair.
Thank you for your accurate feedback
Brian"
I just got my first order from soonerplantfarm and I was extremely impressed. Everything was packed very well and looked quite healthy. The one gallon plants were nice sized and two gallon even better. The plants I received were better than expected. They have packing down to an exact science and it shows. You will be amazed when you open the box how well they package. They delayed my shipment just as I had requested. When it shipped, I got a UPS tracking # and was able to track my packages for the entire journey. I joined the club and got 40% off items that I bought 3+ of. Soonerplantfarm is going be my #1 choice in the future. Their website is extremely good compared to others. I can't say enough about about useful and full of information their website is. I love the search function. Soonerplantfarm is the real deal in my book!
I am very pleased with the plants I ordered on the 19th and got today the 23rd! They look healthy and already growing in a pot! They are wrapped in plastic to keep all of it in place. I had looked at other places and all you would have gotten there is a root or seeds and they charged a lot more than I paid from sooner. I am very pleased with the packs they sent for putting in the bottom of the soil and the book of info! I will be ordering from them again and again!
I placed an order this spring for some new trees. I order from Sooner because I am interested in elm trees and they have a larger selection especially the Allee. I had placed an order for 2 of the Frontier Elms in the smaller size. The did not have the size I ordered. I contacted them and they quickly found a solution for my trees.
I had ordered one of the smaller sized Allee Elm 3 years ago. The first year the tree grew very little, but established a great root system and the second and third years it grew very quickly to over 10 feet. The tree developed a sturdy truck and nice classic vase shape.
I am very satified with the plant material and service from them
