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On Feb 10, 2006, Hillbilly_Gran Jasper, AR (Zone 7a) wrote:
I ordered from this company October 06, they say there is a 4 week turn around for permits to be processed. Prices are reasonable, but with their minimum $50 order expect to spend that amount in shipping as well. Plants were not shipped until 28 November. Kinda scary--sending tropicals that late in the year, especially during the crush of Christmas packages. Plants ended up being alternately "lost" by DHL or held up by customs in Los Angeles for a month. When I received them all were dormant and many were dead. I am not sure how many will actually survive to break dormancy. I took pictures and sent to them as required. I was told that if I were to place another order the lady would ask her supervisor "if she could send me replacements". That some plants survived is a credit to the quality of the plants they send. Their "oh well, not our fault" attitude toward the loss of others leaves something to be desired. Only order from them IF you can afford to take the financial loss. I will seriously re-think future orders no matter how badly I want the plants!