Comments regarding Laurel's Heirloom Tomato PlantsClick here to return to Laurel's Heirloom Tomato Plants's listing.
You are viewing only positive comments
|On May 16, 2014, Czaralfred Asharoken, NY wrote:
Posted on March 16, 2014, updated May 16, 2014
On May 16th, 2014, Czaralfred added the following:
05/16/14; update: Laurel comes through again!my new plants just arrived after a cross-country trek and all are perfecto ! If I had a three-month old to ship cross-country, Laurel gets the nod to ship the infant. All I can say is Thanks, Laurel. And kudos for calling me when one of my choices wasn't available; the substitute looks very interesting. (Abe Lincoln) Callyou again next year!
|On May 8, 2014, KJWThack East Lansdowne, PA wrote:
This year was my first time ordering ,but it won't be my last. Everything about my experience with Laurel was very positive. I emailed her with my order and indicated I was paying by Paypal and asked her to send me an invoice. She replied to my email within a few days - which is quick to me, I know she is super super busy in April. Everything about the transaction went really smoothly.
|On Feb 18, 2014, boscomillie Los Angeles, CA wrote:
This will be my fourth year cultivating heirloom tomatoes. I stumbled onto Laurel's website last year. I had ordered some seedlings from some other companies the year prior. I am an attorney and generally very cynical so take this review with that in mind.
|On Jun 12, 2013, LooneyLinda Mantua, UT (Zone 4b) wrote:
Posted on May 23, 2007, updated June 12, 2013
On June 12th, 2013, LooneyLinda added the following:
I ordered another Purple Haze this year because I love it. Plant arrived in great condition. Packaged perfectly. Talked to Laurel by phone. She was very helpful. Appreciated the "heads up" that the order was shipped. Will certainly order again.
|On May 22, 2013, LikeOhPersicon Albuquerque, NM wrote:
I placed an order with Laurel in mid January this year and she was extremely polite and helpful in handling the order. I later called and added to my order, and asked to change the shipping schedule. She again patiently and politely complied with my request, as well as spending time chatting with me and giving me a lot of great tomato growing advice. I received all the items I ordered exactly on time. The plants I received were absolutely mind blowingly excellent. I have never seen such strong and healthy plants of any kind.
|On May 2, 2013, SacksyR wrote:
This is the second year I have ordered from Laurel's Tomatoes. I found Laurel's web page while surfing the net for different types of tomatoes. I called and we talked briefly, I placed my first order. My tomatoes came on time and they were beautiful plants. I put them in the ground and they grew and produced just as advertised. I was so impressed with how each individual plant was packaged. Great care and study was done with the design to shipping. My tomatoes arrived with all leaves attached. Not one broken little branch!! I was amazed. Laurel is very professional and knows her product! I just received my second year's order and the quality of the healthy plants didn't disappoint. The plants have quite a journey. From California to the good old Midwest, Des Moines Iowa I could and have all my years of gardening bought plants locally. I can honestly say it is worth a little extra to pay for shipping and get the quality and positivity of Laurel's Tomatoes.
|On Jun 25, 2012, agricola42 Altadena, CA wrote:
I came across Laurel's excellent webpage last year, and enjoyed its literate and extremely helpful comments on all matters tomato, including cheerful links to the seed companies from which she starts her plants. I took her advice on selections, and appreciated her frank comments, but bought the plants from local purveyors. The results were promising, enough to make me believe that she deserved my business. I called her on the phone, marveling at her availability and her apparent personal interest in my project. I ordered seven plants, drove down to her Orange County location, and picked up the plants (regretting only that I did not get to meet her). I have since planted the seedlings and begun to harvest wonderful tomatoes, and my plants are now approaching six feet in height. I will say more at the end of the season, but so far, I have to say that in 40 years of gardening this is the best gardening connection I have ever made.
|On Apr 25, 2011, JanetteLew Portland, OR wrote:
Five Star Experience *****
|On Apr 14, 2011, fcc1953 Pensacola, FL wrote:
As a multi-year repeat customer. I again recd great personal attention, prompt delivery and follow-up from Laurel. - To Pensacola FL! The plants were superior to any available. I remain very satisfied. Keep up the Superior service and plants! Thanks.
|On Apr 6, 2011, NANCYLOUISE1 Morse, LA wrote:
Recieved my orde on time with all the correct varieties that I ordered. Planare beautiful. Very satisfied with experience
|On Sep 7, 2010, ralph124c4u Manning, IA wrote:
the best tomatoes in the world, plants hardened off to withstand shipping, prompt service, great feed back, the plants i got this year are still blooming and setting fruit (mid september), I currently have over 45 pounds of tomatoes in the freezer and am picking over 2 pounds a day (all this from 4 plants in large containers). I have just ordered for next year and am astounded at the wonderful experience of speaking to Laurel on the phone and placing the order.
|On Aug 11, 2010, patienceofstone Denver, CO wrote:
|On Jun 29, 2010, ranchhandler Cedar Creek, TX wrote:
I'm very happy with my experience. Laurel was personable and happy to get my plants in the mail as soon as possible. I understand the vagaries of agriculture and small businesses, so getting everything so quickly was not only a delight, but absolutely praiseworthy.
|On Jun 8, 2010, jim_williams Oneida, NY wrote:
Posted on May 20, 2010, updated June 8, 2010
On June 8th, 2010, jim_williams changed the rating from negative to positive and added the following:
After searching the internet and talking to several people, I have come to the conclusion having too send alternate plants is common for every grower, and certainly not unique to laurel. What may be unique to laurel is her determination to make every customer happy. I believe there is no one better to order plants from. Sorry for letting my frustration get to me and spouting off earlier, it wasn't appropriate.
On Jun 8, 2010, Laurel's Heirloom Tomato Plants responded with:
"On May 26, 2010 10:38 AM, Laurel's Heirloom Tomato Plants responded with:
Sorry Jim, it was a rough year and yes, sometimes we need to send alternates. I also agree with you-- getting alternate varieties 3 years in a row sucks. I'd be mad, too!
|On Jun 4, 2010, Mommaknox4 Alburtis, PA wrote:
I LOVE, LOVE, LOVE THIS COMPANY! I have been ordering mail order plants for a long time and these are by far, the best in condition, packaging and speed at which I received them. I am so excited to get them growing and I will also revise my post as I do. I ordered my plants back in September while living in Upstate NY; Laurel personally answered the phone and took my order(a rarity these days :-), however a change in circumstance brought me back to PA. I contacted Laurel and she changed all of my shipping info ASAP and let me know that they will still be shipped on time. I am also happy with the substitutions she has provided and am not upset in the least bit; I believe she asked me in our very first conversation if I would allow her to personally pick plants if my originals were not available. Of course I said yes and am happy that she did. I still will try to get the varieties I missed this year for next growing season as I received a $10 gift certificate. Things do happen when your a gardener/farmer and I am well aware of these issues as I have been personally growing for the last 15 years. My final thought is that I am extremely happy and I will recommend Laurel's Heirloom Tomato Plants to EVERYONE I know! Best of luck to you Laurel!!!!!!
|On May 16, 2010, frweaver Mableton, GA wrote:
Posted on February 7, 2010, updated May 16, 2010
On February 7th, 2010, frweaver changed the rating from negative to positive and added the following:
After Laurel responded to my post, she took the effort to find me in her files and call me. I fully understand that emails can go awry, and I really appreciate Laurel's call and offer to make things right. Based on her proactive and friendly response, I plan to try her company again this year for some of my plants.
On May 16th, 2010, frweaver added the following:
I ordered plants this year that arrived as scheduled and in great condition. They are easily the healthiest tomato plants in my garden so far this year. Thanks, Laurel!
On May 16, 2010, Laurel's Heirloom Tomato Plants responded with:
"On Feb 5, 2010 11:42 AM, Laurel's Heirloom Tomato Plants responded with:
I'm so sorry you felt ignored by the company because I AM the company.
|On Apr 23, 2010, vossner Richmond, TX (Zone 9a) wrote:
Laurel has that wonderful ability to treat each customer like he/she is the most important person in the whole universe. I like that! The plant she sent me was perfect and the conversations before and after the order were most informative and pleasant. Buy from Laurel w/ confidence.
|On Mar 31, 2010, Deni_G Dallas, TX wrote:
Last year, I spent countless happy hours salivating over Laurel's Tomato pages. Her descriptions are personal, wonderful and Oh happy days!, she has little symbols showing which ones do well in heat and/or cooler weather.
|On Feb 16, 2010, cooks2go Mableton, GA wrote:
This was my first order with Laurel's Heirloom Tomatoes and it was a wonderful experience. Laurel helped choose the tomato plants for my containers, I chose a shipping date and all arrived just as promised. The tomatoes came expertly packed along with the grow pots and nutrients. The plants produced hundreds of delicious heirloom tomatoes and my neighbors are still thanking me. Any questions I had were quickly answered and professionally. I'm looking forward to working with Laurel again this year.
|On Sep 9, 2009, Sirpops San Clemente, CA wrote:
Received 8 plants for winter planting all in great shape. Got great information from Laurel when ordering and included in packing. Look forward to real tomatoes this winter and an early start in the "spring", whenever that is in So. Cal.
|On Jul 15, 2009, Whitesell Costa Mesa, CA wrote:
2009 was the second year ordering from laurel, both experiences were great. All of the plants I have received from her have been in perfect condition and the growing advice on her site has served me very well. Being able to talk directly with Laurel on the phone when ordering makes the experience even better as she has been completely patient with my many questions and her enthusiasm fueled my excitement for the coming tomato season. I was even surprised to find a free-be plant with my order this year (there always seems to be room for one more).
|On Jul 13, 2009, TS939385 Cypress, TX wrote:
I picked Laura's Heirlooms to order from because of the great descriptions of the tomatoes. This helped me find good tomatoes for the humid and hot Gulf Coast. My selection was all sent and received in great condition. The packing was wonderful. My order of Smart pots were not included but Laura saw to that over site and I had them within the week. (amazing product) And the selection has performed amazingly consider we first had very cool weather, two days of down pours totally over 16 inches and then abnormal extremely hot (100s) and dry weather that has gone on for over 6 weeks. I contribute this great performance to the initial health of the plants. I will order from them again next year.
|On May 17, 2009, fafilly Ashland, MA wrote:
Tomatoes as ordered arrived on time and in very good condition. The packaging kept the plants perfect in transit.
|On May 2, 2009, williamrhart126 Orangevale, CA wrote:
As a 71 year old novice gardener, who wanted to relive the wonderful experience of his youth - eating a Beefsteak tomato, that had real flavor, etc., etc. I finally, after probing the internet thoroughly, decided to buy my tomato plants from Laurel's Heirloom Tomato Plants. What a wonderful website. Everything was clear, concise, with many photos and gobs of information I needed badly.
On May 3rd, 2009, williamrhart126 added the following:
Received my second order with Laurel's ,and again the plants were in perfect condition, safely esconced in their little cocoon of packaging as designed by Laurel. Shipment was exactly on time and as promised. Would recommend this vendor to anyone.
|On Apr 14, 2009, txgal2 Lake Jackson, TX wrote:
First time to order. Received my six plants during the time promised. Only had one substitution which I think will be ok. Planted them yesterday and they seem very happy tonight in their new home. The timing ended up being perfect since we have had cooler weather for awhile. I ordered gold dust, goose creek, lollipop, paul robeson, persimmon but got Gary Ibsen Gold and Sophie's choice. I planted Sophie's choice and paul robeson in smartpots. First time to use these. I think they are going to work out great.
|On Apr 4, 2009, seawaters Albuquerque, NM wrote:
This is the second time I have ordered from Laurel's. I have been very pleased with the quality of both the plants and the service. I fully expect to continue ordering from this merchant.
|On Mar 23, 2009, CherylOregon Lake Oswego, OR wrote:
I have purchased tomatoes from Laurel for the past few years. I am a rather new gardener so was looking for quality plants that would be forgiving of my inexperience. The first year tomatoes produced beyond my wildest expectations. The next year the production was beyond my neighbors wildest expectations. The following year neighbors were stopping buy to check the ripening progress.
On May 6th, 2009, CherylOregon added the following:
It is now May 2009 and I once again received a lovely shipment of perfect tomatoes. I unpacked them, yesterday and was again amazed by the careful packing and success of shipping. My tomatoes are waking up after being placed in the sunshine.
Each tomato start has a nice fat healthy stem that bodes well for my tomato season.
I received a phone call prior to my shipment letting me know that one variety I ordered was not successful sprouting this year. I was offered my choice of substitutes. I was even surprised by an extra free tomato. What a wonderful company to do business with. Like their tomatoes they are real and refreshing. With this company the great experience starts when you order and continues throughout the tomato season. WOW!!
|On Mar 16, 2009, arwmommy (Zone 9b) wrote:
Wish I could give Laurel a thousand positive votes! I have been a customer for several years and continue to be blown away by what this wonderful company provides.
|On Feb 26, 2009, SparklerGirl44 Escondido, CA wrote:
WHAT A FANTASTIC FIND!!! I Discovered This Great, Informative Web Site While Searching for the Hard to Find "RAMAPO" (Jersey Tomato) Plants. Not Only Did I Find Them, but Also MANY Other Interesting Varieties of Tomatoes, Peppers & Basil Plants I Never Knew Existed! I was Very Impressed by Laurel's Knowledge, Willingness to Answer My Questions & Provide Helpful Advice. I was Surprised When She Answered the Phone Personally and Called Me Back Within Minutes When I Needed to Revise My Order a Few Days Later. I Am so Excited to have Found this Grower and to be Able to Plant & Grow Some of the Extraordinary Varieties She Offers!!!
|On Jan 24, 2009, ckemp52 Johnston City, IL wrote:
I have been buying from Laurel for over 5 years now. I show at the State and local fairs since getting my plants from her all my tomato's have been 1st place and Best of show and largest tomato, thats no lie.
|On Dec 31, 2008, glendamcfadden El Dorado Springs, MO wrote:
I had a wonderful experience with Laurel's Heirloom Tomatoes! I called expecting to get a recording and Laurel answered herself!!! She was very friendly and helpful! When I got my plants they were in great condition and once in the garden, they flourished! Got lots of wonderful colorful heirloom tomatoes and impressed my friends and neighbors with green and purple salsa! Can't wait to buy more!
|On Nov 30, 2008, Ara328 Hollywood, FL wrote:
|On Aug 17, 2008, Moonglow Corte Madera, CA wrote:
I am so impressed with Laurel's personal touch to customer service. I emailed a couple of times, she answered promptly both times. Ordering was simple. First it started with a "good feeling." So good, I had to replicate my order for my Mom.
On August 27th, 2008, Moonglow added the following:
Laurel reaffirmed that she conducts good business. With an email and phone call, she gave me an update on the plant that was initially too small to ship.
One of the tomatoes has a visible fruit already. I will definitely order more next year.
On September 24th, 2008, Moonglow added the following:
Laurel took the time to answer all my questions as soon as she got back from vacation. Had I called or checked their website, I would have known that she was away.
This is a big lesson for me to try the telephone sometimes, and I did today, and it made a world of difference. Indeed, it is a wake-up call that emails do fail, and the written word cannot replace the spoken word.
I felt terrible that my question read as a disparaging remark when it was not meant to be - - - for that I really am sorry. I take no pride in hurting someone, individual or group.
Laurel and I cleared up the misunderstanding, and I could not be not be happier. I am very appreciative of the plants coming my way, but even more so, the effort she has taken to call and write.
On Aug 17, 2008, Laurel's Heirloom Tomato Plants responded with:
On Sep 22, 2008 4:44 PM, Laurel's Heirloom Tomato Plants added:
Hi A. I. ,
|On Aug 15, 2008, weward Henderson, NV wrote:
I am truly impressed! I'm retired at age 84 after owning my own business for over 40 years. I know what problems are when you build a better mousetrap and the world rushes to your door. More phone orders, more shipping, more work, more worker bees, vacations, etc. I do recognize a professional when I see one and she is one. I have just erased all of the other web addresses for tomato plants and/or seeds. These plants arrived this afternoon in Las Vegas, NV in perfect condition. I don't even have to rush to put them into the ground. If you think you have problems growing tomatoes in the north, east, south or even in California...just try Las Vegas! Temp today is 112 dgs! I haven't seen the end product yet but I'll bet these plants will produce just like she said they would. I trust her. Thank you Laurel....I'll be back, believe me.
|On Jul 21, 2008, VLizzle Medford, MA wrote:
This is my first year ordering from Laurel and I couldn't be happier. I ordered 6 plants and only 1 wasn't available, but I received a wonderful replacement. All of the tomotoes are growing very well and I can't wait to eat them. I was very impressed by the packaging of the plants so that they arrived without any damage. The plants also arrived with very detailed documentation on how to plant and care for them. I will definitely purchase from here again.
|On Jul 5, 2008, syls68 New Albany, OH wrote:
I placed my first tomato order late in the Spring...we had helpful phone advice, and e.mails from Laurel and her staff. We knew when the tomatoes were coming....and even though I had doubts about little plants traveling 3 days across hot, hot, hot country....they arrived green, perky, strong, and absolutely ready to get in the ground right away. My only mistake was not ordering sooner, so i believe that i will be placing my order for 2009 in October of 2008. Thanks to Laurel for being a tomato growing and shipping wizard. The planting and care instructions were so comprehensive that all aspects were covered.
|On Jul 4, 2008, tomato7656 wrote:
I ordered from Laurel's for the first time and am extremely happy with her site. The site is thorough, easily read, and very self-explanatory! I had no trouble ordering except to curb my spending of corse!
|On Jul 4, 2008, mdyblu Heber City, UT wrote:
This is my 3rd year ordering from Laurel and I couldn't be more pleased with my tomato plants and personalized service. I positively drool over her website and wish I could have them all, but I live in the mountains (3 days of frost in mid-June followed by 90+ degree weather) and need to focus an shorter ripening times so some of them are just not feasible for my garden. When I call to order, I have an idea of what I'd like, and which ones I really, really want. I learned from my first call to Laurel that she is an absolute guru when it comes to knowing what will grow well in any climate and I trust her completely when it comes to the matter of any substitutions and she knows my tastes and recommends accordingly. Yes, they get extremely busy and I may get a little (overly)anxious to plant, but when those tomatoes arrive in perfect condition all nestled nicely in their protective packaging, I know I've made the right decision by ordering from her. My phone encounters with her and her daughter have been very professional, helpful and, most of all, fun to talk with about tomatoes! I ordered plants a few years back from a grower on e-Bay and was really disappointed. With Laurel's Heirloom Tomatoes I know I'm going to get healthy plants that produce yummy tomatoes. I won't even buy plants locally any more. Why should I when I can have such fun getting awesome tomatoes from someone who knows and loves what they're doing?
On July 30th, 2008, mdyblu added the following:
As I mentioned, we had a nasty frost in early June and one of my tomato beds got hit pretty hard. I am thrilled to say that those plants came back like gangbusters, are blooming and have tomatoes! Now those are healthy plants.
On May 11th, 2009, mdyblu added the following:
I'm so excited, I just unpacked my precious tomatoes for 2009. The plants are beautiful and have thick, healthy stems. It looks like another awesome year with lots of new varieties to try and I can hardly wait. As usual, the packing just blows me away. Those little babies are so protected and wrapped with love that they make their 3 day trip in perfect condition. By the time I got the last plant unwrapped, the first ones had perked up just like they had never been in a box. Thanks Laurel. You're the best when it comes to tomatoes and I'm proud to be classified with you as "weird" when it comes to appreciating and loving tomatoes of every size and color.
|On Jul 4, 2008, paharris Horse Shoe, NC wrote:
Wonderfully positive....The website is fantastic....all instructions are clear...she has done a great job covering all issues...about picking your plants...placing your order....shipping instructions...the substitution policy.....I fully understood from the beginning exactly how my order would be handled.....One of the boxes I was to receive was delayed by the UPS/Postal Service and arrived 4 days later than the original boxes...I was very concerned that the plants might be dead by then...(total of 7 days travel time)...however because of the quality packaging that Laura uses my plants were safe sound and healthy when I received them...Even though Laura had no control over the shipping and that UPS/Postal Service does not guarantee perishables she was going to replace me plants at no charge to me if they arrived dead....which I felt was a lot for her to do since it was not her fault that the plants were delayed.. ...All of my plants arrived healthy and in beautiful condition....I am a little surprised at a recent complaint listed here...because all of this person's issues are covered on the website prior to ordering...all one has to do is read.