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On Apr 13, 2008, maccionoadha Halifax, MA (Zone 6a) wrote:
I had contacted the company last year, about the seed Dame's Rocket(Hesperis matronalis) in their Northeast Wildflower Mix. http://wildseedfarms.com/northeast_mix.html I asked them last year, if they'd be so kind as to correct it, by removing Hesperis matronalis from the seed mixes and state that it is prohibited/banned in Massachusetts and Connecticut.
In Massachusetts after the listed 'propagation ban' date; the sale, trade, purchase, distribution and related activities for Hesperis matronalis is prohibited. They never corrected it. I contacted them by phone and in writing about this.
When I talked to the lady on the phone she acted like I was stupid. She got all snooty and stated that their botanist checks every month, to see if any plants have become banned/prohibited. I told her that he was slacking in his job, because the plant was prohibited as of 1/1/06 and this was 2007. That's when I decided to write them about it. I never got a written reply. I tried email as well. No reply.
It is also Banned in Connecticut as of 2004. Here is a link to the Connecticut Invasive Plant List: ftp://ftp-fc.sc.egov.usda.gov/CT/invasives/WordInvasivesListCommonNameW-Authors4PDF.pdf
I had an absolutely horrible experiance w/ this company, and do not reccomend them in any way DO NOT ORDER FROM THIS COMPANY. Their customer service is appaling, I have no complaint w/ their product, but my experiance w/ them, was so bad it will be a very long time before I order any seeds, from any vender via the internet again! The enormous inconvenience they caused me, and all the problems they caused, I had to "freeze" all my acounts, and contact the banks, credit cards, ect. Below are a few excerpts from the letter I sent their company president on March 10th, I have had NO response from them.
"On March 5th, 2005 I placed an internet order to be charged to my credit card.. On March 8th I e-mailed a request to your company to be provided with a UPS tracking number. I was advised by your company that my order had processed, and “UPS” would be e-mailing me a tracking number “in a few days”. Well I found this odd, knowing that tracking number are available after shipping & provided by the shipper. I also knew I could go to the UPS web site, after, I had been provided the tracking number, and request e-mail updates. I had never heard of UPS e-mailing the shipee the tracking number directly. On March 8th, as I had not received any tracking number I e-mailed again requesting the tracking number, and here is the response,
----Original Message-----
From: Wildseed Farms [mailto:orders1@wildseedfarms.com]
Sent: Friday, March 10, 2006 7:48 AM
To: Emerald Park
Subject: Re: Wildseed Farms Order
1Z 356 332 03 0002 840 2
Here's the tracking number however UPS is overwriting some tracking numbers and this number will only show you a package which was delivered to CO back in 2005. We are working with UPS to over come this issue.
Gary
This response concerned me and raised several alarm bells. I know of 2 people that have been victims of identity theft, their information was captured by an “Opaque” site, while they were ordering from another site. The “Opaque” site then captured all their credit card information. I have never heard of a tracking number being provided that was over a year old, and delivered to another state, when I was in California. I called UPS directly, explained what had transpired, and UPS advised me that I should call my credit card company and put a stop on my card, they felt I was a victim of fraud. I called my bank and my credit card company, and they both advised me, that I was a victim of fraud. I asked them to place a hold on my accounts.
There were further e-mails, (I now know), from your company, but @ the time, I had know idea “who” was e-mailing me, since they continually addressed me by the wrong name. I have attached all correspondence for you to review. I ask you to put yourself in my place, and honestly tell me if you would have reacted any differently. Providing a year old tracking number to the wrong state, and referring to the customer by the wrong name, is the poorest customer service I have ever encountered. It is absolutely appalling. Of course I would be concerned about internet fraud."
Last year I ordered cosmos seeds that were not true to their description. The company was great about sending replacement seeds. This spring I planted "Solar Flare" cosmos, from them, in a brand new bed. If you've seen how striking the solar flares are, you can imagine my dissapointment when golden orange and yellow cosmos began blooming instead of fiery orange/red solar flares. I informed the company and have had no response. Since that time one or two of the solar flares have bloomed - only to make me more dissapointed that the entire seed stock wasn't what it was suppose to be. I hate to give Wildseed Farms it's first Negative ranking - but this time around I give them two green thumbs down!
On February 19th, 2006, Ducky777 added the following:
I noticed 'Solar Flare' cosmos are no longer offered. Maybe my complaint made a difference!
