Comments regarding Tropilab® Inc.Click here to return to Tropilab® Inc.'s listing.
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|On Nov 20, 2008, terro South Venice, FL (Zone 9b) wrote:
I have attempted to order seeds twice from this company. Both times I looked and the items showed as available to order but soon after I would get an email saying the items I ordered were not available and that I would need to choose other items. Since I did not want anything else I canceled and after the 2nd try ( 2 months after first attempt ) I gave up.
|On May 16, 2008, ocimum Palo Alto, CA wrote:
Had an incident of credit card / identity theft within the 2-3 weeks following my 1st online order from Tropilab.com. Please note that my negative Tropilab-related experiences are nothing more than a factual report of events as they happened & as I perceive them NOT an accusation. It isn't my intention to portray Tropilab negatively, my experiences could have been a combination of bad luck & honest mistakes. I'm reasonably convinced (or so I'd like to believe) that Tropilab wasn't involved in the incident concerning my credit card.
On June 4th, 2008, ocimum changed the rating from negative to neutral and added the following:
Tropilab contacted me asking me to 'elucidate' my original post... SO considering that Davesgarden does not allow the deletion / alteration of original posts I will reiterate that my only 2 complaints concerning Tropilab (as CLEARLY mentioned before in plain English) are: (1) Tropilab only sent a fraction of what I paid for AND (2) The seeds had an extremely LOW rate of germination. Those are my ONLY two complaints concerning Tropilab. If Davesgarden wishes to delete the extraneous diary-like information concerning the happenings of my life circa the time of my Tropilab order, then that is completely up to Davesgarden. Davesgarden has my full permission to delete the original post if need be in order to fully satisfy the vendor. The incident involving my credit card as I mentioned before in the original post was merely coincidence. In all fairness, since Davesgarden to my knowledge doesn't allow the editing/deletion of posts in order to further clarify original comments, I will change my overall rating of Tropilab from 'negative' to 'neutral' in spite of the considerable amount of time and money I wasted dealing with Tropilab.
|On Mar 4, 2008, johnnybebad hamberg
Beware, I ordered herbs from Tropilab 6 months ago and have not received them. Tropilab does not answer my emails or phone calls. Do not order from them.
On April 26th, 2008, johnnybebad changed the rating from negative to neutral and added the following:
After 7 months my order did arrive from Tropilab, seems it was lost in the post. My problem with Tropilab turned out to be one of bad communication and poor costumer service, otherwise the product is good.
|On Feb 21, 2006, Lhouselover Arley, AL (Zone 7a) wrote:
I am posting a Neutral at the moment because I am awaiting to hear from them concerning my order.