On May 8, 2015, nannyjanice Cedar Bluff, AL wrote:
My first order arrived, packed nicely. One of the plants did not thrive as I expected, and after calling, I received a prompt replacement. The catalog is very nice, offering many different perennials. Continue the good work!
On Apr 18, 2015, bobbishelly Middletown, DE wrote:
Niche unfailingly ships large healthy plants. If a plant fails to thrive it is replaced promptly without question. I have purchased from Niche for years and have never had a problem. Excellent company!
Love Niche Gardens. I am planting a new garden in a new/old house, and just received my spring order from them. The plants are healthy and BEAUTIFULLY and securely packed. So now I've sent in ANOTHER order. I have a crush on this nursery. Truly. Will order again!
On Mar 5, 2015, eminkler Pawleys Island, SC (Zone 8a) wrote:
Niche Gardens certainly deserves their Watchdog Top 5 rating. Meg Sorrel worked with me with delivery dates several times since our weather was so bad here I couldn't begin to prepare my beds. She always responded promptly with a new date and said if that date didn't work I could change it again . My plants arrived today and they are beautiful. They were packed so well that not even small crumbs of dirt fell out of the pots. I will definitely order from Niche Gardens again. They have moved to the top of my list of companies from which to order.
On Aug 9, 2014, TonyC513 Baiting Hollow, NY United States wrote:
Aug. 4, 2014 My first order with Niche Gardens. The experiece was online plant shopping the way it should be. Communication was fabulous, my order arrived quickly and the plants were in A-1 condition. I will be ordering again.
Package shipped & arrived on dates promised. Packaging was excellent - environmentally conscious packaging & not a leaf out of place or damaged. The plants were good quality and healthy. I will order from Niche again.
On May 7, 2014, gingerbee1 Back Mountain, PA (Zone 5a) wrote:
Posted on March 9, 2014, updated May 7, 2014
I have been ordering from Niche gardens since 2013. It is like ordering from a friend they are so helpful and attentive. Always returning emails quickly. The plants are healthy and a good size for the price, they offer an excellent selection of natives too. I only wish they were within a quick drive from my home.
On May 7th, 2014, gingerbee1 added the following:
Once again, my order arrived carefully shipped and in great condition! I love this company
I'm a first-timer with this company, and the the experience was very, very good. Plants arrived on time, of a good size and in great shape, and their packaging was excellent. Not one but two how-to-care-for sheets!
Will order from them again.
I have ordered from Niche Gardens for at least 3 years. They carry an excellent selection of native azaleas, among other things. The plants are very healthy, and they pack orders with the utmost care. Meg and the other members of the team are
most helpful. I will continue to be a faithful customer.
On Oct 9, 2013, peterbm Carrollton, VA (Zone 8a) wrote:
Placed an internet order over the weekend. Wanted to add a plant, so I called Monday. They were in the process of packing my order, and cheerfully said they could add the extra plants. Plants arrived the next day. Packing was good, condition of plants on arrival was good. Plants will be going into dormancy soon, so only time will tell how health the plants are and if they will emerge from dormancy in the spring, but I have the utmost faith that they will. I have bought plants from Niches before at their NC location and was pleased. All of those plants are still doing great.
Ordered a fragrant honeysuckle vine from Niche a couple weeks ago. Their standards are so high, I really appreciated the care they took from all levels. They emailed me to let me know for the shipping cost I could add more to my order, they also had UPS send me an email regarding delivery... and the care they took wrapping up my plant for safe delivery was wonderful too! Upon receiving my plant there was a comment card (stamped), Unpacking and planting instructions, shipping notes and a catalog. No wonder they rate this high I will be using this company again in the near future!!!
I had been looking for celandine poppies and had been told that it was too late this year to find them, that March was the month. But Niche Gardens had them and shipped them immediately. They were beautifully packed and the plants are healthy and beautiful. An altogether positive experience.
Posted on May 20, 2013, updated May 20, 2013
Posted on May 20, 2013, updated May 20, 2013
I love this supplier and recommend them without hesitation. I ordered some hard to find shrubs after looking for them in many places. They had them and were able to confirm that what I was seeking was indeed what they had. I'd ordered what I'd thought were these bushes last year and gotten a different version, so I was a bit gun shy about it.
They arrived quickly and in superior condition. I've ordered shrubs from other places and the condition of the plants upon arrival from other nurseries was nowhere near as healthy as the ones I received from Niche Gardens. These were truly ready to plant.
As I said before, the email interaction was most excellent as I asked for and received some clarification. And in spite of (on my part) a solid lack of proofreading and a dubious bit of spelling, they understood what I was asking and we all enjoyed a hearty guffaw together!!
These folks are just delightful. They are knowledgeable and engaged in the business of plants, obviously taking great pride in their products. I have absolutely found the niche I've been seeking in mail order gardening. Plus, if I ever get down that way, I'll be stopping in, credit card in hand!!!
I LOVE this place!!!
On May 20th, 2013, Am4butterflies added the following:
To clarify... the plants I ordered and got last year that were a different version of what I sought, were NOT from Niche Gardens, but from elsewhere. Niche had the shrubs (a specific variety of spirea that has both a double and single flower ~ I wanted the double) and this was the question I had. They were able to assure me that I was getting what I wanted.On May 20th, 2013, Am4butterflies added the following:
To clarify... the plants I ordered and got last year that were a different version of what I sought, were NOT from Niche Gardens, but from elsewhere. Niche had the shrubs (a specific variety of spirea that has both a double and single flower ~ I wanted the double) and this was the question I had. They were able to assure me that I was getting what I wanted.
On Apr 19, 2013, virginiarose Portsmouth, VA (Zone 8a) wrote:
I got two wonderful plants from Niche Gardens. Both are big and healthy, one vine and one shrub. So glad I got these!! Niche was great to work with, good communication and fast shipping. Good packing method, no soil lost and all was still moist. :)
First order from Niche Gardens. Have been looking for red sprite winterberry for a while. My order came today and I was very impressed at how well the plants were packed. Can't wait for them to come out of dormancy.
As I was going through different plant companies and searching for the plants I wanted, I came across Niche Gardens by perusing the PlantScout on Dave's Garden for Aristolochia tomentosa, which is something I've desired (perhaps too unhealthily) for a while for the vine's ability to be a host to the pipevine swallowtail (a beautiful caterpillar I might add, and an even more beautiful butterfly). They had good reviews and so I looked at their website to see what else they had. I was also searching for native passion vine (Passiflora incarnata) which they also had, as well as another variety of milkweed. They didn't have much in terms of milkweed selection, but I went with Pink Swamp Milkweed (Asclepias incarnata) and also threw in a Salvia plant (Salvia farinaceae x longispicata), a good plant whose flowers attract bumblebees. Also continuing on my binge plant shopping at 1 o'clock in the morning, I found Monarda fistulosa, which rounded out my order. So, 5 plants totaling $49 with $16 in shipping. I was happy to finally place my order with my tired red eyes peering at my credit card one last time. Hey that's a great deal I said to myself! Not only did I find the plants I wanted, but I was going to save in shipping by ordering plants from only one nursery. And this factor turned out to be a great deal.
I had lined up all the plants I wanted to order from a different online nursery, but I had to stop myself from ordering plants after finding out that the shipping was going to cost a ton. Niche Gardens was very affordable compared to other options out there.
So after placing my order, less than a week later my plants came in the mail in a re-used box (hey, that's eco friendly!) with a notice of live plants inside. I opened the box up with excitement and found all five of my plants in tiny quart pots with newspaper covering the soil and held in place by tape. Bamboo sticks were also placed in each pot to stabilize them in the box. To me this seemed like a very novel way of packaging plants and it worked fine. The milkweed was dormant, but the four other plants were in fine condition. Part of the stem on the passion vine seemed to die back days after arrival, but a new bud seems to be shooting out at this time. The salvia plant is also growing. So, I'm very optimistic that these plants are going to survive and do well for me.
Thank you Niche Gardens for satisfying my plant addiction! I WILL see you again in the future, and will recommend you to all of my friends!
On Jan 22, 2013, Mitchella Pownal, ME (Zone 5b) wrote:
I've been ordering from Niche for many years, and I can't think of one negative thing to say about them - they are fantastic and my favorite (of many) mail order nurseries. The many native plant offerings, quality of the plants, shipping, and customer service are all outstanding. I'm amazed they're not in the Top 30. Highly recommended.
I found Niche Gardens through Dave's Garden and I couldn't be happier. The plants were shipped the day I placed the order and two days later they were in the ground. Can't wait for spring to see how they survive the winter. Will definitely use them in the future.
Very satisfied with my plants from Niche. Ordered 3 Ilex glabra 'Nigra' and 1 Ilex glabra 'Red Tip'. They were packed securely yet with a minimum of packing material easy to unpack. The pots were quart size yet their overall plant size was big enough to be well-established, very healthy, considerable foliage. Very reasonable prices, fast shipping. I will definitely use them again.
Beautifully fresh ornamental raspberry plants -- each leaf was perfect, and the shipment was immaculately packaged! The packing method involves bamboo stakes which suspend and protect the plants perfectly. The vines arrived well-hydrated, they planted beautifully, and immediately showed signs that they are happy in our garden.
Beautiful plants, FLAWLESSLY PACKAGED! They have a brilliant packaging method involving pencil stakes which suspends and protects the plants perfectly. I ordered a dozen rather unusual plants for trials I'm doing (I have a garden design/build business and I write gardening books). One plant (an iris) is a little feeble looking but it could be fine once it gets some light. Great job by Niche Gardens, and I would definitely buy from them again.
On Apr 6, 2012, rmorgenier Port Jefferson Station, NY (Zone 7a) wrote:
I found Niche Gardens by searching the internet for a particular plant. They had just what I needed. Their site was easy to navigate and I was soon placing an order online. I received a confirmation email right away and then later a personal email from 'Meg Sorrell' asking me some questions about my zone and when I wanted to plant. She offered to hold the plants until I was ready. The personal service was wonderful. When my plants arrived they were well packed and protected. The plants were in probably the best shape of any nursery plants I ever received. They are thriving.
I will certainly be ordering again from 'Niche Gardens' in the near future and would recommend them to anyone.
My first purchase with this company has been a delightful experience. I very much enjoyed being informed of my shipment by email, which including tracking info, so I was home to receive the live plants. I'm sure I will be a returning customer. Thanks to the staff at Niche Gardens, for my plants arrived in very good condition and healthy...I can't wait to get them planted today.
On May 18, 2011, shasta12 Winston Salem, NC (Zone 7a) wrote:
Posted on April 30, 2011, updated May 18, 2011
Most of the plants I ordered are doing well a month after planting. However, 3 caryopteris had weak root systems that held little or no soil when unpotted and planted. All had brown tips on the leaves when they arrived. 2 are surviving so far but are tiny. 1 has died.
I'm also puzzled by the designation "Qt" (which I assume means "quart") on the invoice. The caryopteris looked like the standard 4" square pot to me. It's hard to see how they would hold a quart of soil. Maybe Niche has a different definition of quart-size pots than I do, but I wonder if the problems with the caryopteris are due to their not being ready to plant.
I've visited Niche Gardens and was impressed with the staff, the plants, and the information they provide about them. Their prices are sometimes a bit high, but I support their efforts to grow and sell native plants, and I recognize the time and know-how that takes. Therefore, I'm posting this as "neutral" to acknowledge the really good with the not horribly bad.
On May 18th, 2011, shasta12 changed the rating from neutral to positive and added the following:
I'm changing my rating to positive for these reasons:
After my comments were posted, Meg from Niche contacted me. I sent photos of the caryopteris that were surviving. She replied immediately that these were not supposed to be shipped -- not mature enough. Their plants are supposed be 10" or so tall, but these are precious little 2" babies. :-) Meg offered a credit or a refund, so I have ordered some grasses that I needed. Meg says Niche doesn't use any pots smaller than quart-size, so I think the tiny size of these plants probably affected my memory of the pots.
I'm very happy with the resolution of the problem and will definitely order from them again.
On May 7, 2011, VA_GARDEN Hood, VA (Zone 7a) wrote:
I have ordered from this company for many years, and have always received healthy plants that are beautifully packed, so I was very disappointed to receive one dead digitalis and one not so healhy rhododendron in my spring order. I contacted them immediately via E-mail, and received a response the next business day. Not only did I receive a replacement for the digitalis, but they very generously sent me a second rhododendron. I received the replacement plants in less than a week and they were lush and beautiful. As far as customer service goes, you can't get any better than this! I'll continue to be a loyal customer.