On Dec 3, 2012, organic_tomato Tyrone, GA (Zone 7b) wrote:
Very happy with my order. I ordered mostly spring flowering bulbs and bearded iris, so cannot comment on the flowers at this time, but the bulbs are very large, healthy, and fresh with no mold or rot. The dormant bearded iris rhizomes are at least three times larger than the ones I bought at my local nursery. Since I am in zone 7b, I like their selection of warm climate bulbs. Shipping was also fast, and the order shipped within a week of being placed.
I also ordered a red amaryllis which has just bloomed, and has four HUGE beautiful red flowers with a second flower stalk forming. For any frugal gardeners like me wondering if the price is worth it to pay ~$10 for an amaryllis bulb when you can buy one for $5 at Walmart, I can most definitely say yes. I bought one to grow just for comparison, and they do not even look like the same plant. I wish I could upload a picture into the review, but the cheap bulb grew about one foot tall, and put out four small flowers about four inches wide. The Easy to Grow amaryllis is over 2 1/2 feet tall with flowers over eight inches across with a beautiful open shape, just like their pictures.
On Oct 6, 2012, biggfurrydogz Auburn United States wrote:
This would be Negative had it not been for the quality of the merchandise.
I ordered Miss Muffet Caladium bulbs, an upright Elephant Ear Bulb and a live Clivia plant.
I must say that the Clivia was a nice surprise for the price.
The Miss Muffet Bulbs were a good size and very healthy.
The upright Elephant Ear was healthy but smaller than expected.
Now to the Negative customer service........
I was shocked at some of their responses to my email informing them of my concerns.
My order was delayed with no notification to me.....
Their response-"you didn't read your email maybe it's in your spam folder"
What they do not realize is the email I used forces ALL emails to appear in the inbox and if the system thinks one is spam it clearly marks it SPAM but lists it in my INBOX. So......they told me I did not read their email when in reality they did NOT send it.
When I questioned them regarding the long wait in shipping their response was....." shipping from southern California to New York – all the way across the country, and diagonally at that just does take as long as it takes."
This is such a LAME response. I have shipped and received items for many years and that is simply a POOR excuse for their delays. If I had said that to buyers I would be out of business!!
And, when I questioned the size of the Upright Elephant Ear they said....."These are measured in circumference, as described in our Frequently asked questions section. Is this the way you are measuring it? HELLO, I have been gardening for over forty years, I know how to size a bulb!!!!
The entire email was one poor excuse after another and pointed to me as being at fault not them. Sorry that's just unprofessional and no way to treat a customer!
On Sep 19, 2012, Joseph_Cincy Cincinnati, OH (Zone 6a) wrote:
I ordered many scores of camassia bulbs last fall from Easy to Grow Bulbs. I was worried about their size and maturity, though, because EtGB's prices were much lower than other stores that I had shopped. I had read that camassia took several years to bloom, and I wondered if EtGB was selling younger bulbs than the competitors, which allowed them to sell the bulbs cheaper. The bulbs arrived OK, and I planted them. Cynical me, I did not expect flowers this year, but in the spring, their bed was covered in beautiful purple native bulb flowers. It's a nice surprise when you save a lot of money and get good quality, too.
Posted on September 13, 2012, updated September 19, 2012
I ordered 4 volcano phlox with red eyes, one white and one Ruby. The ruby and the white are doing fine but two of the red eyes are not doing well. In fact one looks like it is going to die. I called the company and spoke with Kathleen, who tried to tell me it was the way I water altho the white and Ruby are in the same bed. Her attitude was very condescending. After going online and looking up their ratings I saw that all dissatisfied customers had encountered the same attititude from customer service, it is NEVER their fault or a bad plant!
On September 19th, 2012, soonertoo added the following:
that I was unwilling to take any advise and and refused her offer is totally UNTRUE. Never once did I say I would not take her recommendation. She did NOT say the plants would be replaced and her condescending attitued was enough to make anyone unhappy. When I received the plants the roots were not developed enought to plant so I waited three weeks to give them more time to develop and this is the advise I get to only water once a week and I had been watering just twice a weekOn Sep 19, 2012, Easy to Grow Bulbs responded with:
We understand and share the frustration this customer is having with her Phlox. We always strive to provide responsive customer support to all our customers. If there is a problem, we always take the time to try and learn more from our customers what is going on and, if a plant is struggling and can be saved, try and offer suggestions to help.
In searching to better understand the circumstances around her phlox plants, this customer was not willing to take any of our advise or make any modifications to the care of her plants in an attempt to help them along. We were willing to replace the plants next season (they're not available now) if she was still having problems at that time after making some of the changes we requested. This offer was refused and so we are left not knowing what more we can do for her or the 2 of her 4 plants that are having a tough time.
We remain hopeful she will reconsider and work with us to try and help her phlox along and allow us to do whatever we need to ensure success.
On Jun 6, 2012, JenniferRuth San Diego, CA (Zone 10b) wrote:
Easy to Grow Bulbs was having an end-of-season sale, so I decided to give them a try. I placed my order online at 9:30 p.m. on June 4. On June 5 I received an email that my package had been shipped--less than 24 hours after I placed the order. I received it on June 6. (I live only an hour away from their facility.) Everything was there and well packaged.
Some of the bulbs were starting to sprout, but that's normal when you shop end-of-season sales. As far as I can tell, none of the sprouts have broken off--as I said, the packaging was good. The alstroemeria and phlox, which are shipped as potted plants, arrived with flower buds on them. My order consisted of six kinds of begonias, four kinds of dahlia, two kinds of caladium, two different gladiolus assortments, LA Hybrid Lily, Firecracker Flower (Dichelostemma), and Volcano phlox. Most of these I haven't grown before. However, I did order a lot of dahlias and glads from specialty breeders last year, so I have an idea of what to expect, size-wise, and I'm happy to report that the ones I got this year from Easy to Grow Bulbs are extremely large.
If you order at least $50 worth of things, they send you something free. They sent me a "Francee" hosta with at least 5 eyes, which is much larger than you usually get when ordering hostas by mail.
So, to summarize: fast service, good packaging, and large plants and bulbs. Their website is a pleasure to use, too. I will order from them again.
On Jun 5, 2012, Dodsky Smiths Grove, KY (Zone 6b) wrote:
Posted on March 24, 2009, updated June 5, 2012
I would highly recommend purchasing bulbs and plants from EasytoGrowBulbs.com. Their website is easy to navigate, it's informative, prices are good and the quality of the plants I have ordered has been outstanding!
My initial order consisted of several types of bare root hardy geraniums, double tuberose bulbs, rain lily bulbs, and crocosmia bulbs. All of the bulbs were in excellent condition and were larger than what I could hope to purchase at any of the big box stores (ie Lowes, Walmart, HDepot, etc.). The tuberoses were HUGE! The hardy geraniums were fresh, strong, good sized, and nearly all were very healthy.
The one problem I did have was with one pack of the hardy geraniums. It had compacted during shipping and I think as a result the bare root plants didn't get enough air and therefore started to rot. I thought I could salvage the plants and I tried to, but after almost a week I didn't see any signs of growth and the rot appeared to have continued so I emailed EasytoGrowBulbs and had the very pleasant experience of working with Kathleen to resolve the situation.
I was so impressed with the overall quality and value of the plants and bulbs in my first order, I had put together in the mean time a second order. That order arrived yesterday and included the replacement pack of hardy geraniums. Once again, all of the bulbs were in excellent condition and all of the bare root plants were in tip top shape. I am very satisfied with all of the plants I've purchased, and I am truly impressed with the friendly, prompt, and professional customer service. I will definitely order from EasytoGrowBulbs again.
On June 5th, 2012, Dodsky added the following:
I placed another large order with ETGB in late spring for a variety of bare root peonies and a few odds and ends. There was a problem with some of the peonies when they arrived (not viable), and after contacting Kathleen in customer service the issue was resolved quickly and easily. It's rare to find a business that truly cares about its customers and has such incredible customer service! As others have said, do not hesitate to order from this company! :-)
On May 30, 2012, spswanson Mashpee, MA (Zone 7b) wrote:
Placed an order for begonia and arisaema bulbs and a Passion Vine plant. All were received in a timely manner, and well packaged. Despite my ordering late in the season, the begonias were of good size and condition. The Passion Vine actually bloomed after two weeks in the ground.
I'm very impressed with the quality of customer service at Easy to Grow Bulbs. When my spring bulbs were slow to emerge, their service rep, Kathleen M., did a painstaking job of diagnosing the problem. Through thorough questioning and emailed pictures of a few bulbs I dug up, she was able to prescribe a simple solution - tone down the watering! Now they're popping up happy and healthy. And I didn't waste a good deal of time and money planting over them, as I planned to do.
I realize that companies selling bulbs can't be taken to task on every order that fails, due to variables beyond their control, but it seems that many negative reviews center around Customer Service taking an immediate defensive. Kathleen was not only professional, but kindly - and enthusiastically - helped me out. Thanks to her, ETGB's have yet another customer for life.
I was looking for a specific iris plant for my Mom as a present and found Easy to Grow Bulbs on the Watchdog 30 list. Not only did they have what she was looking for but their customer service given by Kathleen was the excellent, the best in all my years of mail order. Mom was thrilled, the quality and condition of the plant perfect. Many kudos to Easy Grow ( I can't say enough) and thanks to Watchdog 30 for pointing me in their direction!
Posted on April 17, 2012, updated May 10, 2012
Posted on April 16, 2012, updated April 17, 2012
Placed, received and planted my order from them along with everything else while starting my new garden. Everything else was came up but not one of their bulbs - 100% mortality. This was in Nov 09 it's now Spring 12 and still nothing. I see everyone's yard with beautiful bulbs and I am tempted to order some again but I'm still not very comfortable buying bulbs online. A chipmunk left a squill and that's the only bulb growing in my yard! (I did not order any squills). I did NOT contact them about the bad batch of bulbs so I take part of the blame - perhaps they may have replaced them.
On April 17th, 2012, bloom79 added the following:
I made a mistake when I stated all the plants did not sprout, the peonies did sprout and are very nice.
The tulips, crocus and oxalis did not sprout. Hence I am leaving this negative. On May 10th, 2012, bloom79 changed the rating from negative to neutral and added the following:
Updating to Neutral as Jill from Easy to Grow Bulbs got in touch with me. She has promised to credit the bulbs that did not sprout. Will update review once the bulbs arrive and do well.
I have made several - four or five - purchases from Easy to Grow Bulbs. I am hooked! Everything is growing and looks wonderful and they come packaged beautifully. I've got plumerias, passion flowers, daisies, every kind of lily I think and begonias and things I cannot pronounce. I will continue to get goodies from EtGB - everything has far outdone anything I ever got at Home Depot or Lowe's!!! Happy planting!
I placed a rather large order of daffodils and tulips in the fall. They all came up this spring and are beautiful. They look like the pictures from their website.
I also placed an even larger order this spring. I ordered many different types of Orienpet lilies, dahlia, ginger, tuberose and hostas. The order arrived quickly and in great shape. There was one small mistake, instead of gold hostas I was sent a very large package of gold oriental lily bulbs. I called the company and the problem was quickly and very professionally resolved. My hostas arrived priority mail 2 days later and I was told to keep the other bulbs as a gift. They were a rather expensive freebie.
I must stress that all the bulbs I have received are in excellent condition and very large in size. The lily bulbs are about softball size. Other companies say they have large sized bulbs but this company really does. This is my new go to bulb place. I feel very secure with their quality.
I placed orders for the Corkscrew Vine (Vigna Caracalla) through QVC (via Cottage Farms, yuck!!) and monticellostore.org. Not only did both companies send 2" tall, barely clinging to life plants, it turned out both companies also sent the wrong plant.
The plants I received from Cottage Farms arrived pretty much cooked and DOA! I paid a hefty $12.95 each. When I called to complain about the condition of the plants and request replacement plants, I asked the customer service gal if the plants I was originally sent were the fragrant variety. She said "No." I then cancelled the order for the replacement plants and requested a refund.
I then did some more searching on the internet and came upon monticellostore.org. This is part of the Thomas Jefferson Foundation, you know. Surely a high class outfit like this would do better! Nope! Thomas Jefferson would have been rolling in his grave if he saw the plants I received. They too sent plants that were wrong and dead. Even I had a good laugh and cry when I opened to box and saw them. Drats! Foiled Again!!
I googled for online nurseries selling Vigna Caracalla (Corkscrew Vine) and came across Easy to Grow Bulbs. I checked their reputation on Dave's Garden and placed an order. I must say I am thoroughly delighted and excited with my purchase. Not only did they send 2 big beautiful plants that will flower this year, but they arrived in 2 days in great condition. I can't say enough good things about "Easy to Grow" and will definitely do business with them again.
I have had no luck trying to root Plumerias and decided to try a rooted plant from Easy to grow bulbs.com. In less than a week I received a large rooted and potted plant with two leaves. It was very well packaged and arrived intact. The price and shipping was far less than I ever saw before online. If I can get this one to grow I will certainly be back for more.
On Mar 29, 2012, reeve1 Plano, TX (Zone 8b) wrote:
Posted on January 25, 2012, updated March 29, 2012
I can't say enough good things about this company. I placed two sizeable orders this year, both with a little of everything, 13 different Amaryllis, 5 different Oxalis, wild tulips, some of the prepotted Amaryllis packages, and numerous other bulbs, and everything was absolutely perfect! Bulbs were huge, healthy and gorgeous. The prepacked Amaryllis would have cost me more to make with the quality baskets and pots they used. Shipped boxes are always packed as though they're shipping glass.. LOL Customer service is friendly, always keeps me informed, and shipping is prompt. The prices are great, too! This is how a company should operate. Take Note Everyone else!
On March 29th, 2012, reeve1 added the following:
Another awesome experience. I placed another sizable order and I needed to replace a Peony that arrived less than perfect. I got immediate replacement with no questions asked. I really enjoy dealing with these people. It's like ordering from a friend. I just wish it was this easy with everyone. Thanks Kathleen and everyone at Easy-to-Grow-Bulbs! Your hard work is noticed and appreciated!
On Mar 27, 2012, Rebeccawilhite Sweetwater, TX wrote:
My order was for two Passion Flower vines. I chose regular shipping, which took five days as promised. After about three days of waiting, I wondered what effect the shipping may have on my plants. I was a bit worried! When the order arrived, I opened the packages immediately, and was stunned! The plants were so pampered by the shipping department, that they were lush, moist, and healthier than some plants I have brought home from the local nursery! Oh, and the plants were BIGGER than I expected! They have been planted for a few days now, and already have new leaves on them. I have found my online nursery! The prices were extremely reasonable too. I will be ordering from them again and again. Why not? Everything was perfect. These guys raised the bar for everyone else!
On Mar 21, 2012, jdo1217 El Mirage, AZ (Zone 9b) wrote:
In addition to the large, healthy plants and bulbs that are very well packaged for shipping, I have to rate this company #1 in customer service. One plant in my order was incorrect, and Kathleen replied to my e-mail almost immediately with an apology and confirmation that the correct plant was being shipped. Can't ask for better service than that! (This company is also known as Willow Creek Gardens.)
I discovered Ranuculus plants last year. My mom, as well as I, fell in love with them. So I Googled Ranaculus in order to find a website to order bulbs as a birthday gift for her this month and also to purchase some for myself. I came across Easytogrowbulbs.com......read great reveiws on Easytogrowbulbs.com.....so I placed an order with them. I sent an email, via their contact link, with a couple of questions. The response from Kathleen McCarthy (Customer Service Rep) was immediate, helpful friendly, and answered my questions. Her follow-up after our initial emails, to make sure all was taken care of, was unexpected and very much appreciated. And she also made my day a 3rd time by shipping my bulbs when I needed them. In this day and age, it is few and far between to work with a company that has polite, efficient, customer service rep that is more than willing to go the extra mile to ensure their customers are taken care of. Kudos to Easytogrowbulbs and Kathleen McCarthy for meeting a standard of excellence! I will pass on Easytogrowbulbs.com's name to my flower/plant-loving friends!
I have repeatedly ordered from the company and have never been disappoined. The size of the bulbs usually floors me when I open the box. I've never had a problem. The prices are great- can't see how they make it, even with volume business, but they must be because they're still here! And I'm glad too!
On Jan 10, 2012, johnsongarden Chesterfield, MO wrote:
I ordered daffodils, hyacinths, and lilies. All arrived quickly, very large bulbs, all in great condition. Website describes their lily bulbs as 'huge,' but more accurate descriptions would be ENORMOUS! or GIGANTIC! or HUMONGOUS!--'huge' simply does not do them justice!!! Plus, I experienced the best customer service I have ever encountered on any website (or anywhere else for that matter!)--fast, responsive, helpful, and very considerate! A++++ in all respects! This was my first purchase from ETGB, resulting from a very fortunate Google search, but it certainly will not be my last!!! Highest Recommendation!
I ordered 10 Narcissus Constantinople and 25 Double Freesia mix for indoor forcing. All of the bulbs were healthy and they sprouted without any issues. My narcissus are about to bloom! I mistakenly ordered the Single instead of the Double Freesia. A quick email to their customer service fixed the problem. I am happy with the quality of my bulbs and this company's customer service. I plan to order more from Easy To Grow Bulbs!
On Dec 31, 2011, flowerscrazed Davenport, IA wrote:
I've ordered twice with ETGB. The first time I got a problem with the amaryllis bulbs, but after talking and sending them some pictures, they promptly sent me replacements. The second time was better. I have to say, their bulbs are huge. I can't wait to see the regale lily blooms when summer comes. Will do business again.
On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:
Received my order today December 6 and all I can say is WOW . Amazing customer service from day 1 , They sent an e mail when my payment went through, They sent an email confirming all information was correct, They sent a link showing where my order was while it was being sent FEDEX. Bulbs arrived today I am amazed . I ordered 30 Watsonia Ablaze to replace a patch of old watsonia that has become weedy and ugly and the bulbs they sent are the same size or larger than the 300 or so I tore out of the ground! Keeping in mind these 30 will soon turn to 300 lol . The trumpet lily and calla lily bulbs all have green tips and this is December wow , and the Adventure pack they sent as a freebie is simply awesome . I cannot wait to see the product of such wonderful healthy bulbs this spring . I know I may have to wait til next spring on the Watsonia being as it is December and they are being planted very late but oh well , If I had known of this company I would have ordered long ago . They have my business for any bulb need in the future . Kudos
My order was filled and sent promptly. The bulbs were large and healthy, no signs of disease, with clear and specific planting instructions. And when I realized my "bonus" (for a large order) was missing, a simple email to the customer service office led to an almost immediate remedy. I've been a Dutch Gardens customer for years, but their quality has declined significantly in the past couple of seasons. Easy to Grow Bulbs seems a great new choice (and they're easy to work with, too!) Thanks/jj
On Sep 22, 2011, analyticalblond San Diego, CA (Zone 9a) wrote:
I am very leary about purchasing bulbs because of the Zone (10) I live in...not much opportunity for the spring surprise due to the ground never getting cold enough. So, I wasn't expecting very much other than the usual mainstream bulbs on Easy To Grow's website. However, I was pleasantly surprised to find a whole variety of bulbs that were offered which would produce beautiful flowers for my Zone!
I ordered $175 worth of product (including shipping) on 09/17 and recieved my package yesterday 09/21. Every little package of bulbs were labeled with all of the information you would need and I'd say about 98% of the bulbs were fat and happy. The other 2% were near fat & happy but not as much but that's not unreasonable. PLUS, I received an Adventure package of extra freebie bulbs with my order! YIPPIE:)
I had sent an emailed regarding the shipping tracking and was immediately responded too. Their on-line customer service was great.
I am looking forward to putting my little babies in the ground and seeing the results come this Spring!
I don't typically post feedback, but my experience with Easy to Grow Bulbs has been exceptional. I ordered bulbs from them last year, and was surprised how large they were. The blooms were healthy and beautiful, so I ordered again this year, both for myself and for a design client. The customer service was outstanding, the order arrived surprisingly fast, and the bulbs were huge and healthy. I've been enjoying the blooms throughout the season, Both my client and I are very happy!
I've ordered gladiolus corms from several sources over the years, but the ones from EasyToGrow Bulbs are MUCH larger and MUCH healthier than the competition. I'll be ordering from them exclusively in the future! Huzzah!
On May 23, 2011, alexischettiar Oakland, CA wrote:
I ordered more than 20 yellow and white carpet roses from easytogrow bulbs this spring. All except one arrived in perfect condition. The one that was damaged was replaced promptly, free of charge. Great customer service!
The prices are great, especially for bulk orders.
All of the roses have leafed out vigorously and look as though they are likely to bloom soon, less than 2 months after planting.
I would recommend planting the roses ASAP after receipt. One order arrived while we were out of town for the weekend so were planted 2 days after they arrived. Those took considerably longer to establish themselves and leaf out than the roses that I planted the day they arrived.
I am very satisfied and will certainly order from this company again.
On May 17, 2011, idanou Provincetown, MA (Zone 7a) wrote:
Posted on March 25, 2011, updated May 17, 2011
I recently placed an order with EasyToGrowBulbs and I just had to say, they have the best customer service. I literally got a hold of them four times to make changes to my order: add/remove items, change shipping dates, etc. And they were quick responding and very helpful each time, phone/internet all the same.
I haven't gotten the bulbs I ordered yet (I'm having them shipped a bit later in the season) and by all means if I feel otherwise when I do I will update this feedback. But I find that very unlikely.
On May 17th, 2011, idanou added the following:
Got the bulbs and everything is top notch as anticipated. Planted promptly and almost everything has sprouted and looks healthy. In fact, I was surprised by the plants vigor, I didn't expect them to grow quite so fast. Placed a second order. Their glads in particular are superb.
I ordered some flowering ginger rhizomes from Easy to Grow Bulbs. They were shipped out promptly with some basic directions, and I planted them right away.
I had to re-pot the rhizomes a short time later and sadly discovered that the biggest rhizome had almost totally rotted! I contacted customer service, sent them some pictures, and they promptly sent me an entire new order of ginger!
What incredible customer service!! I will always be a loyal customer because of their help!
On Apr 26, 2011, CherokeeGreg Fresno, CA (Zone 9a) wrote:
This is another great company to order plants from. This was my first order from this company. I just opened my box and was shocked ! In a great way. I ordered a red Potted Plumeria Plant. It was bigger than what they adverticed. I love it; very nice. The Chocolate Mint plant is very big and hardy.The Canna Lily Tropicanna Black bulb is hudge. And the Kniphofia Shining Sceptre is very nice. There all healthy. Good prices. Fast shipping even tho im in California too. Packed very good. A AAAAAAAAAAA++++. I welcome myself as a new customer. Love the company Thanks for the great plants. Another happy gardner.
On Apr 21, 2011, kdhith Decatur, GA (Zone 7b) wrote:
Ordered a variety of fall-planted bulbs for virgin bulb garden. Had a wonderful show this spring... beautiful display of a diverse assortment of daffodils, with an even-better-than-expected success rate.
On Apr 21, 2011, RichinRichmond Richmond VA United States wrote:
Placed a small order for 4 kinds of bulbs. Almost 100% mortality rate. Very unhelpful when requesting replacements. My opinion: bad bulbs, bad service.
On Apr 21, 2011, Easy to Grow Bulbs responded with:
"On May 1, 2011 2:35 PM, Easy to Grow Bulbs responded with:
We contacted this customer (twice) to learn more about his situation. His single brief email noted that the order was placed 4 years ago by someone else in the family and that he had no further information about issues with the products or service.
Research on our end uncovered his family's order which was placed at the tail end of the spring 2007 season. The items selected are ones we've offered for years; they have a solid performance record with our customers and with a broad range of gardeners across the country (gladiolus, perennial geraniums, coreopsis, etc.) While timing - planting in late June in Richmond, VA - may have been a factor because of the heat, there's now no way to know. Years have passed and scant information is available.