On May 16, 2008, jomoncon New Orleans, LA (Zone 9a) wrote:
I recently ordered 13 Appleblossom Flower Carpet Roses. I received only 12 & the company quickly sent out the missing 1. The bare root roses were all healthy looking "sticks" as my partner called them & with a few days were putting out new leaves. I'm looking forward to my first rose.
I'm pretty new to gardening, and decided this year to order small batches of a bunch of different plants to try from several different companies so I could learn who to deal with in the future. Of the companies I ordered from, the bulbs I received from this company were by far the biggest, healthiest, and nicest looking overall. Out of the 50 or so mixed bulbs I ordered, 3 seemed a little off to me. 2 of the 12 Ornithogalum bulbs I ordered seemed a little stale. Also, 1 of the 3 ginger lily bulbs was a little undersized when compared with the other two very large bulbs in the bag. Everything else looked great and I was extremely pleased with the purchase. I let Kathleen know in an e-mail that I was very happy overall, but also about the 3 bulbs that I felt were a little off for her own quality control purposes. I did not ask for refund or replacement of any kind. About 2 weeks later I received a box in the mail. It contained 36 Ornithogalum bulbs to replace the 2 bad ones I had received, and another bag of 3 large and healthy ginger lily bulbs to replace the one slightly undersized one. This is with no prompting or or complaining from me. I would have to say that in all of my life, this is the best customer service that I have ever encountered from any business of any kind. Feel safe trusting this company to treat you to excellent bulbs and unmatched customer service, I certainly will again in the future.
On Apr 17, 2008, onalee Brooksville, FL (Zone 9a) wrote:
I have purchased bulbs and tubers from this company 3 or 4 times over the last couple of years. Each time I've found the products to be EXCELLENT, shipping to be FAST and the prices to be quite reasonable. They also respond to emails if you have questions or concerns and do so in a TIMELY and FRIENDLY manner. I've been impressed with their products and customer service on every transaction with them and would highly recommend them to everyone.
ETG provides excellent customer service. Kathleen was kind enough to modify an existing order and ship it quickly. And although the Lily of the Valley ground cover pips are not doing as well as I'd like (only about 1/4 of the pips II planted are thriving), I have high hopes for the tuberose and freesia! - the bulbs were absolutely beautiful.
I received 2 citrus trees that were beautiful and packed extremely well. Kathleen provided customer service that is second to none.Just a great transaction. I will not hesitate to do business with this company again.
Came across this company through a Google search and decided to try them. I have never seen such large bulbs - even from the major companies that say they have the largest and best. Received order quickly and their customer service responds immediately. I normally buy over $1000 a year in bulbs,etc., and will be giving them all the business I can.
On Mar 27, 2008, Aimee_ Walnut Creek, CA (Zone 9a) wrote:
Wow! Just about sums it up.
-The plants were packaged wonderfully and so healthy looking on arrival!
-Before I knew it, my order was at my front door.
-The bulbs and tubers are the biggest and healthiest I have ever seen.
-Have a question about the plants in your ordered? Their site has such a wealth of information.
I'm very impressed, if you can't tell.
I will definately be ordering again.
Thank you Easy to Grow Bulbs!
I ordered 4 different types of Dahlias, 1 type of Begonia, 3 different Oxalis, and received Ranunculus as my adventure pack. Customer service has been excellent! I was very pleased that the company mailed these early per my request. I wanted to get them started indoors. All arrived this past Friday and were the best looking bulbs I have ever received. A couple of the Dahlias had started to sprout in their bags. I put them in pots and they seem to be doing just fine. I will update later on anything else of note.
On Mar 21, 2008, annscott Cardiff By The Sea, CA (Zone 11) wrote:
Before my order, I emailed EasytoGrowBulbs about several different types of bulbs and if they would be well suited for my area (So. Calif) and was very happy to get a prompt and thorough reply. They really know their stuff!! When my bulbs arrived, I was shocked to see how much bigger they were than those at my local nursery. I definately recommend these guys and will buy more from them soon...JT
The first time I ordered from this company, I forgot an item and had to make a second order a few minutes later. Upon request, customer service promptly (within an hour) combined the orders so I could save shipping and sent an updated email invoice. Kathleen in Customer Service also informed me in detail about a backordered item, and gave me several options about how I wanted the B/O handled.
The order shipped the next businessday (Monday), and arrived on the East Coast by Friday. One of the carpet roses I got sprouted new baby leaves within two days! And the Priscilla gladiolus are bigger, healthier, and more impressive than anything I've bought locally in over a decade of growing glads.
I've already made another order, and look forward to continued quality service from this company.
On Mar 17, 2008, Desertdenial5 Tolleson, AZ (Zone 9a) wrote:
I have just received my 4th or 5th order with this company and all I can say is they are awesome!! Kathleen in customer service is wonderful always helpful and pleasant to speak with. You definitley get your monies worth from this company. Nice healthy large tubers, corms, rhizomes and bulbs!!
As a resident of North/inland San Diego, it's not always easy to know which bulbs will grow in my climate. I ran across easytogrowbulbs.com and thought, "perfect, someone who's local!"
I've placed 3 orders to date with this company and have always been happy. Their bulbs are definitely bigger than anything you could ever find in a big box store, and the prices you pay are low considering what you get. Place an order of $50 or more and they'll even throw in an adventure pack to appeal to your risk-taking side. Shipping is very affordable -- especially in this day and age when you can easily pay more on shipping than an order -- and everything always arrives in good condition with instructions.
There was one time when my order didn't ship when I expected and my email was answered very promptly with an explanation on the delay, and the box arrived without fail within a few weeks. I've only ordered bulbs so far, but just placed an order for some potted reblooming iris and have nothing but high expectations.
Some of my bulbs have been chomped by gophers, but of those that haven't, everything is growing beautifully. An all-white bed I planted last fall with calla lilies, anemone, and Leucojum is now going insane. I have never had such success with any planting before.
Found this place online, it was the ONLY place I could find the Shamrock Plants I wanted. They have excellent service. I will be back to order in the fall. One of the items got left off my order ( which may have been my fault as I added on some bleeding hearts after the fact) So I delt with customer service twice. Not only was the product shipped out right away, but Customer service was helpful, friendly and a pleasure to deal with, in a time where getting any service seems to be rare, having great customer service is refreshing.
On March 4th, 2008, redsonja1313 added the following:
Oh and just because I saw her mentioned on here previously. Kathleen helped me both times as well. GIVE THE WOMEN A RAISE !! She obviously has earned it !!!
This was the first I ordered from this company I received great customer service My bulbs arrived as I had requested and the perennials arrived in the best condition I have received plants in from mail order companies They were large well established In perfect condition I will certainly purchase more from this company
On Nov 13, I placed my first order with Easy to Grow. I ordered two bare root hostas a royal standard and gold standard. I received them Nov 15, that was a plus, we plant lovers love when the delivery truck arrives.
I am a big, big mail order plant person, so I pretty much know what is a good deal and what is not. Well, when I received my two hostas, I almost fell over!! They were so low in price I was not expecting a whole lot. The hostas had three to four eyes each, they were like 2-3 year old plants. I was planning to pot them for now in small pots, but after receiving such large roots, I had to rummage around for a temporary pot large enough to put them in.
I recommend Easy to Grow highly, not only for their economical price, fast delivery, but for their exceptional merchandise. They have a new customer to add to their list who is very, very please and rates them A++++++.
On Nov 11, 2007, starfeldLA Los Angeles, CA wrote:
I rate this .com on a scale of 1 to 10, a Super 10 !!! In the past 2 months I have placed 2 orders and each have arrived within a couple of days. The Bearded Iris arrived firm and plump, Extra Large, and with proper green trimmed leaves that were healthy (Not rotted out, mushy, moldy and withered/dead leaves that arrived the month before from the well known mail order company of J& # ) ...in other words easytogrowbulbs ship superb rhizomes! !!
My second order, that of Freesias arrived 2 days after my phone order was placed at 1(866) 725-5361. I was greeted by the delightful Kathleen. I had a few questions on the different kinds of bulbs that are offered by this company. She readily explained which variety of bulbs were best adaptive to my climate and yard exposures also descibed in detail the true color and scents of the each flower. By the way, the Freesias are the size of Kumquats...Extra Large, firm & unblemished.
Great selection, fair prices, and quick shipping. One of my bags of bulbs had only 9 instead of the expected/advertised 10, so I did send an email. It's not a huge deal, and overall I am still satisfied and will likely order from them again.
On October 26th, 2007, sloppy_joe added the following:
GREAT service! I emailed them last night to let them know that my order was missing one bulb in a pkg of ten. They apologized and are sending it asap. I also had a couple questions, and their response was very helpful, considerate, and understanding. If I could give a double-positive rating, I would -- I will DEFINITELY order from them in the future. :-)
I've been trying to announce my excitement about Easy To Grow Bulbs since very late last spring. I actually ordered a tad late for zone 8 and was concerned that the delivery folks would drop the box in the hot sun and not try to knock or holler or find someone who might get them out of the sun before they rotted. The owner(a female, I had her name but lost it on a bad hard drive!) called me back within minutes of my submission and helped me figure out a way to determine when the tubers would arrive so I could be here to make sure they were cared for properly. The tubers arrived exactly when expected - I was even out in the yard when they arrived. These Dahlia tubers were the biggest, healthiest,most well packed tubers I've seen in all my years of growing Dahlias. I will never buy an important bulb or tuber anywhere else, not even locally. My only wish is that they sold ROSES too.
I recently placed an order for the dwarf calla lily. I was anticipating their arrival. I couldn't take it anymore and I ran to my local home depot to pick up some calla lilly tubers to plant in my garden. Since this was my first experience planting these tubers, I didn't know what the difference would be in health, size, weight from EasytoGrow Bulbs. Two days later I received my tubers from Easy to Grow and WOW!!! What a difference. The tubers I bought from Home Depot were the between the size of a baby carrot and a small ginger root. The tubers from Easy to Grow were huge. I mean gigantic. They were almost the size of a baseball if not larger. I am so thrilled with the health of their tuber that I can't wait to see how they will look in the spring. Of course, I am going to compare them with the tubers I bought from Home Depot. I will order from Easy to Grow Bulbs...again, and gain.
On Oct 11, 2007, dwr857 Phoenix, AZ (Zone 9a) wrote:
I ordered 18 Red Peacock and about 140 Dutch Iris. All bulbs arrived as they stated. They claim to only sell the largest bulbs and I can attest that they met and mostly exceeded their claim. The 18 Amaryllis I purchased are all the size of a large orange and in beautiful condition. I spoke at length with Kathleen, who I believe to be in customer service and she was terrific. A wealth of information, extremely courteous and an absolute pleasure to talk too. Oh yeah, I've gone the Ebay route and others only to receive bulbs that are small and not in very good health. These bulbs are by far the best I have seen anywhere. Great company, great service, great advice and I will do all my bulb shopping here! Thank you so much for your wonderful help and great products.....
I cannot yet attest to the vitality of the bulbs this company sells, but the customer service is outstanding. I made a mistake when I was placing the order online; they called me, asked for correct information and processed my order while I was on the phone. I received large and healthy looking bulbs two days later.
I have been buying from this company for the last year-and-a-half. I stumbled across their web site like one of your members, by accident. I used to go right by their location when visiting San Diego and didn't know it. Anyway, I have had nothing but outstanding service when ordering. Outstanding, knowledgeable, and prompt replies to my questions. Outstanding communication regarding specials or new arrivals, and most importantly I have received the best, most fabulous, and yes, again, outstanding quality of bulbs, cuttings and trees. I cannot say enough about Easy to Grow Bulbs. I recommend them highly. When you receive your order from them you will not be disappointed.
I ordered around 24 reblooming iris from this company, six different varieties of iris from this company. There was a shipping delay that was out of their control, about half of their stock took longer than expected to reach the correct size. And of course all of my varities were the ones that took longer.
Kathy offers a great customer service experience. I received every single variety yesterday. The company says the rhizomes are 3 - 5 fans. Every single one I received had a large rhizome and 6 + fans. I will always recommend them for reblooming iris. I order some non reblooming and some reblooming from C and T Iris patch and the rhizomes were whimpy compared to these.
On Jun 2, 2007 9:41 AM:
> I found you quite by accident on-line when I was looking
> for "Royal Standard" Hosta plants for my garden. I just
> received 7 of the best and biggest bulbs I have ever seen!
> These were not dormant or scrawny bulbs. These are
> actually live bare roots with about 2 inches of growth on
> each of them! I am very impressed. I will always check
> first when I order plants.
I ordered pink lily of the valley pips and they are now blooming and are huge, gorgeous and I have absolutely no complaints! They were packaged exceptionally and arrived within days of my order! Not only that, they responded quickly to any inquiries I had, will email me in January when the pink lily of the valley's are in stock again for next year and were very nice to deal with!! Definitely will order again!
On Jun 27, 2007, MiniPonyFarmer Gilmer, TX (Zone 8b) wrote:
WOW. Great company to deal with. I have ordered three different times from Easy To Grow Bulbs internet site this spring and each experience has been nothing but stellar. FAST shipping, FAST reply to email questions, and the BIGGEST bulbs I have seen yet. So far, everything I have planted has come up beautifully (except the items I planted just last week). Even the sale specials I ordered were much better quality than I had ever hoped. Again, the BIGGEST bulbs I have seen! You cannot go wrong with Easy To Grow bulbs. This vendor is a great source for superior product and exemplary service.
I ordered 4 varities of glads, first, the bulbs are truely the biggest glad bulbs I have every seen in my life. I ordered 80 bulbs and only 1 was small and a little dry, but i still planted it. I was very pleased at the shipping, it was fast, the product was in good shape and above all they were exactly what was advertised. I will certainly be ordering from them again.
On Jun 11, 2007, Townsends69 Gainesville, FL wrote:
Great co. to deal with. Rapid delivery of items - nice sized material and well packaged. Answered all concerns in timely manner; Kathleen McCarthy was great - in clearing up misunderstanding related to billing.
Scadoxis bulbs starting to sprout in < week. Gloriosa still to come - understand that they are somewhat late risers!
Thank you Easytogrowbulbs.com for great service and product - I highly recommend your services and products and will continue to order from you in the future if I can be assured of continued pleasant and fast service and good product .
Duncan Townsend (Townsend Landscape of Gainesville Florida)
On Jun 6, 2007, jcg72ed Covington, LA (Zone 8b) wrote:
On May 20,2007, I ordered daylilies from Easy to Grow Bulbs. I did not receive the order in a timely manner. When I contacted customer service, they immediately replied to my email. The problem was with the post office, but the company said they would reship my order. I received the order in less time than stated (sent FedEx this time) The plants received were fine. The promptness with which they replied to my email plus the way in which my order was dealt with, shows that this is a great company to order from. This was my second order with them, and I will continue to order from them because of the quality of the plants and fine customer service.
On May 31, 2007, alteredstate Hades, SC (Zone 8b) wrote:
Easy to Grow Bulbs is the best! I've placed several orders with them this year, and everything I've received has been great. I called Easy To Grow Bulbs yesterday with a question, and the woman who took my call not only answered my question, she spent a lot of time suggesting plants for my garden. I love these folks!!!
I got my package 5 days after placing order online. That was the fastest among 3~5 online shops I had bought from. Very well packaged with nice instruction. Their bulbs ARE generally bigger than the one I had tried before. Most glads bulbs are 2 to 3 times bigger than the one I got from a "Collection".
If all grows well, this will be the only bulb shop I'm going to buy in the future.
On May 16, 2007, Brinda Yukon, OK (Zone 7b) wrote:
This has been my first year to order from Easy to Grow Bulbs and I have been very pleased. I ordered on a Friday and my package arrived in less than a week. I will remember them next year. Thanks for the great experience.
I LOVE EASY TO GROW BULBS! They are first rate, top notch. A+++++++ from me. This is the best bulb company I have yet to find. I have ordered from them at least a dozen times in less than a year and have yet to be disappointed. Every single bulb received was huge and healthy upon arrival and every bulb grew and bloomed its first season. Kathleen in customer service is excellent. Everything arrives in a timely manor and is neatly packed. Plus receiving the adventure packs is also a huge bonus. Another thing they offer is web specials, which is a great way to save money. I will definitely buy from them again and again. Easy to grow bulbs is my favorite mail order bulb site.
After having a terribly disappointing experience with Bulbmeister, I was hesitant to try another bulb company, but Easy to Grow Bulbs lives up to its promise on their website of large and healthy tubers, for that is just what I received from them. These are the best Dahlia tubers I have ever received through mail order and they have what they advertise which was not the case with the other company in question.
On May 7, 2007, trackinsand mid central, FL (Zone 9a) wrote:
i ordered some paperwhite bulbs as a christmas present for a friend. the friend has a black thumb and yet she followed the directions and they bloomed wonderfully for her for the whole holiday season. they were sent on time and well-packed too.
remembering that experience, i just placed an order for calla bulbs late last week and they arrived today. they are in the ground and i will report back if anything is amiss, but so far, i am very happy with this vendor.
On March 5th, 2009, trackinsand added the following:
just received 3 bags of various rain lilies and continue to think nothing but good of this company. they are reasonably priced; the shipping is always on time and the bulbs are well packed and healthy. thanks again.
I have ordered several times from Easy to Grow Bulbs and have been satisfied every time. Everything I've planted has flourished very quickly and all are absolutely beautiful. I have ordered Oxalis, Lily of the Valley, Bleeding Heart, Dahlias, and many more.
When I emailed with a question concerning container sizes, I received a thorough response in a timely manner. More recently, I was sent an additional order of Lily of the Valley after the company found that the originals that were sent to me may not have been the best quality. That's true customer service and I was very impressed.