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|On Aug 29, 2013, JonSchneider Fleming Island, FL (Zone 9b) wrote:
As I await another order from easy to Grow, I would be remiss not to mention the wonderful customer service i have experienced over the years... specifically by Kathleen. She has always responded promptly and professionally. Added to the wonderful plants, customer service that is exemplary has not only earned my respect, but is obviously one of the reasons that Easy to Grow Bulbs/Willow Creek is always one of the Top 30. Well done!!
|On Jul 15, 2013, shmcder Tyler, TX wrote:
Posted on July 3, 2013, updated July 15, 2013
On July 15th, 2013, shmcder changed the rating from negative to positive and added the following:
A representative from Easy to grow Bulbs contacted me soon after I posted on Dave's Garden to offer me full replacement of my Casa Blanca Lilies even though some did bloom. I am very satisfied and feel they went above what was necessary to retain a customer. I will be shopping with them again!!
|On Jun 13, 2013, GreeneLady Oak Island, NC (Zone 8a) wrote:
Posted on June 13, 2013, updated June 13, 2013
On June 13th, 2013, GreeneLady changed the rating from negative to positive and added the following:
I was contacted by Jon almost immediately after I posted my original review. It appears that my emails did not get through to them. He was extremely professional, and issued me a full refund for all the rhizomes, even though I did get 4 that were good.
Very happy with their customer service, and yes, I will try again to order more Cleopatras if they are available next year.
|On Jun 4, 2013, jakeofpk Exeland, WI wrote:
Haven't ordered anything other than seeds from a mail order company for at least 8 years (bad experience). After reading GWD reviews, decided to give it a try again. Ordered dahlias, tuberous begonias and peonies. Really surprised at the size and quality of the tubers. All have sprouted and are growing well. Will be ordering from this company again.
|On May 16, 2013, Cymbelina Prattville, AL (Zone 8a) wrote:
Having learned my lesson and now only shopping at Watchdog highly rated companies, I ordered several items. My order arrived very quickly, was perfectly packaged so nothing was damaged and no soil spilled on the potted plants. The bareroot nearly Lady Baltimore hibiscus I ordered had new growth within just three days. They had an excellent price on purple d'oro lilies and I got tons of them and all are a good 12+ inches high and 6-8 inches wide and budding already---I planted them a month ago. I reordered a lot of things I'd ordered from another company more than 10 weeks before and they are in the ground and growing while I still am waiting for the other bulbs from a different company to arrive. They also sent some free bulbs and I look forward to seeing what they'll do. Overall an excellent buying experience. Ignore the Watchdog ratings at your peril and thank you Dave's for sending this vendor my way. Will definitely keep them on my list of preferred vendors!
|On May 8, 2013, jstaton Dillwyn, VA (Zone 7a) wrote:
This is my second year ordering from Easy to Grow Bulbs and I am extremely pleased with their products and customer service. Everything I have ordered has come packed appropriately and has flourished with the exception of three red carpet rose bushes. I ordered four red carpet rose bushes and three yellow carpet rose bushes this year. All are doing great except 3 of the red carpet. I emailed them and received a prompt, courteous reply. I was worried I may not get a response, but I have been overly impressed with the numerous communications I have received from Kathleen at Easy to Grow Bulbs! She has put me at ease and has assured me the red rose bushes will take off and if not, they will be replaced. She is wonderful!!! I couldn't ask for anything more!! Believe me, this company is awesome and you won't regret ordering from them. I am a customer for life!!! If you have been hesitant about ordering from them, don't be...go for it...you won't be disappointed!
|On May 1, 2013, llasouth Jacksonville, FL wrote:
|On Apr 30, 2013, kbrehm Red Bluff, CA wrote:
Posted on April 24, 2013, updated April 30, 2013
On April 30th, 2013, kbrehm added the following:
Received the replacement plants today. Very nice healthy plants. Kathleen is wonderful to work with providing excellent Customer Service. My replacement order was shipped the day after I alerted them to the misshipment of a couple plants. I will be placing many more orders with Easy to Grow Bulbs. Great Company!!
|On Apr 14, 2013, butlertk Albemarle, NC wrote:
I ordered gloriosa lily bulbs last week. Received them in a few days and the bulbs were large healthy bulbs!! Packaged very well. I give them an A++.
|On Apr 6, 2013, Brincelyn El Paso, TX wrote:
After seeing this company's rating here on Dave's Garden, I checked out their website. I've only ordered plant material from online companies since last year and have had mixed results. What a pleasant surprise to speak with Kathleen at Easy to Grow Bulbs! I called them to get some advice on particular plants and she was patient, kind and enthusiastic. I ordered two different types of gladiolus, dinner plate dahlias, alstromeria, and tuberose and received some lycoris as a bonus. Everything is planted but it's too early to tell how they will do. But I had to jump on here and say what a nice experience I've had so far.
|On Mar 20, 2013, jimbarg Blairstown, NJ wrote:
Last year, I ordered several varieties of trumpet lilies from EasyToGrowBulbs.com, and those bulbs arrived in excellent shape and far beyond the size I was expecting. I planted them and they bloomed like 3-year-old established bulbs...huge amounts of gorgeous flowers. I just ordered again, and again the bulbs are far larger than I had expected...hopefully they'll perform like the ones I bought last year.
|On Mar 17, 2013, marilynrose Escondido, CA wrote:
I love to grow edible plants in my garden mixed with my flowers. I ordered three new plants for my garden and they were so much larger than I expected to receive as full plants. I ordered the stevia, which I will use for a natural sweetener, and lemon grass for Asian cooking and tea, and the bay laurel for savory cooking. I am so excited about my new plants and how they are already growing in my garden. I will be ordering more from Easy to Grow Bulbs.
|On Dec 3, 2012, organic_tomato Tyrone, GA (Zone 7b) wrote:
Very happy with my order. I ordered mostly spring flowering bulbs and bearded iris, so cannot comment on the flowers at this time, but the bulbs are very large, healthy, and fresh with no mold or rot. The dormant bearded iris rhizomes are at least three times larger than the ones I bought at my local nursery. Since I am in zone 7b, I like their selection of warm climate bulbs. Shipping was also fast, and the order shipped within a week of being placed.
|On Nov 18, 2012, RUBYS Wrens, GA wrote:
I just received and planted my first order from Easy To Grow and was impressed with the packing as well as the bulbs. They also delivered the bulbs when I requested them.
|On Nov 4, 2012, DenisBronxite Jamaica, NY wrote:
Super-quick shipping, fine packing, perfect healthy specimen which is now growing strongly. This supplier is definitely on my go-to list of great gardening sellers.
|On Sep 20, 2012, Wisconsinbulb Sun Prairie, WI wrote:
Posted on September 26, 2011, updated September 20, 2012
On September 20th, 2012, Wisconsinbulb added the following:
Placed another order from Easy To Grow Bulbs,
WOW on how big the iris are, the Customer service out does the big box bulb sites, a call if something is wrong with order and willing to fix it :)
|On Sep 19, 2012, Joseph_Cincy Cincinnati, OH (Zone 6a) wrote:
I ordered many scores of camassia bulbs last fall from Easy to Grow Bulbs. I was worried about their size and maturity, though, because EtGB's prices were much lower than other stores that I had shopped. I had read that camassia took several years to bloom, and I wondered if EtGB was selling younger bulbs than the competitors, which allowed them to sell the bulbs cheaper. The bulbs arrived OK, and I planted them. Cynical me, I did not expect flowers this year, but in the spring, their bed was covered in beautiful purple native bulb flowers. It's a nice surprise when you save a lot of money and get good quality, too.
|On Jun 6, 2012, JenniferRuth San Diego, CA (Zone 10b) wrote:
Easy to Grow Bulbs was having an end-of-season sale, so I decided to give them a try. I placed my order online at 9:30 p.m. on June 4. On June 5 I received an email that my package had been shipped--less than 24 hours after I placed the order. I received it on June 6. (I live only an hour away from their facility.) Everything was there and well packaged.
|On Jun 5, 2012, Dodsky Smiths Grove, KY (Zone 6b) wrote:
Posted on March 24, 2009, updated June 5, 2012
On June 5th, 2012, Dodsky added the following:
I placed another large order with ETGB in late spring for a variety of bare root peonies and a few odds and ends. There was a problem with some of the peonies when they arrived (not viable), and after contacting Kathleen in customer service the issue was resolved quickly and easily. It's rare to find a business that truly cares about its customers and has such incredible customer service! As others have said, do not hesitate to order from this company! :-)
|On May 30, 2012, spswanson Mashpee, MA (Zone 7b) wrote:
Placed an order for begonia and arisaema bulbs and a Passion Vine plant. All were received in a timely manner, and well packaged. Despite my ordering late in the season, the begonias were of good size and condition. The Passion Vine actually bloomed after two weeks in the ground.
|On May 21, 2012, yukons_mom Boise, ID wrote:
Wonderful company to deal with and I have never had a problem with the bulbs or the perennials I have ordered!
|On May 20, 2012, lisaivers24 Conway, SC wrote:
I'm very impressed with the quality of customer service at Easy to Grow Bulbs. When my spring bulbs were slow to emerge, their service rep, Kathleen M., did a painstaking job of diagnosing the problem. Through thorough questioning and emailed pictures of a few bulbs I dug up, she was able to prescribe a simple solution - tone down the watering! Now they're popping up happy and healthy. And I didn't waste a good deal of time and money planting over them, as I planned to do.
|On May 14, 2012, singingwaters wrote:
I was looking for a specific iris plant for my Mom as a present and found Easy to Grow Bulbs on the Watchdog 30 list. Not only did they have what she was looking for but their customer service given by Kathleen was the excellent, the best in all my years of mail order. Mom was thrilled, the quality and condition of the plant perfect. Many kudos to Easy Grow ( I can't say enough) and thanks to Watchdog 30 for pointing me in their direction!
|On May 7, 2012, bamote Demorest, GA wrote:
Plants arrived very healthy and well packed. When planted they quickly began growing. The plants had a large number of healthy roots and are thriving. The shipping was extremely fast.
|On May 7, 2012, Planern Heath, TX wrote:
I have made several - four or five - purchases from Easy to Grow Bulbs. I am hooked! Everything is growing and looks wonderful and they come packaged beautifully. I've got plumerias, passion flowers, daisies, every kind of lily I think and begonias and things I cannot pronounce. I will continue to get goodies from EtGB - everything has far outdone anything I ever got at Home Depot or Lowe's!!! Happy planting!
|On May 7, 2012, wooby Endicott, NY wrote:
I placed a rather large order of daffodils and tulips in the fall. They all came up this spring and are beautiful. They look like the pictures from their website.
|On May 4, 2012, sdsbiola Beaumont, CA wrote:
I placed orders for the Corkscrew Vine (Vigna Caracalla) through QVC (via Cottage Farms, yuck!!) and monticellostore.org. Not only did both companies send 2" tall, barely clinging to life plants, it turned out both companies also sent the wrong plant.
|On Apr 10, 2012, budsie175 Hewitt, NJ wrote:
I have had no luck trying to root Plumerias and decided to try a rooted plant from Easy to grow bulbs.com. In less than a week I received a large rooted and potted plant with two leaves. It was very well packaged and arrived intact. The price and shipping was far less than I ever saw before online. If I can get this one to grow I will certainly be back for more.
|On Mar 30, 2012, linette2001 Gainesville, FL (Zone 8b) wrote:
Ordered for the first time. Eucomis bulbs were the best price I could find. Shipping was quick. Bulbs were huge! Begonias and shamrocks are already sprouting. Very happy customer.
|On Mar 29, 2012, reeve1 Plano, TX (Zone 8b) wrote:
Posted on January 25, 2012, updated March 29, 2012
On March 29th, 2012, reeve1 added the following:
Another awesome experience. I placed another sizable order and I needed to replace a Peony that arrived less than perfect. I got immediate replacement with no questions asked. I really enjoy dealing with these people. It's like ordering from a friend. I just wish it was this easy with everyone. Thanks Kathleen and everyone at Easy-to-Grow-Bulbs! Your hard work is noticed and appreciated!
|On Mar 27, 2012, Rebeccawilhite Sweetwater, TX wrote:
My order was for two Passion Flower vines. I chose regular shipping, which took five days as promised. After about three days of waiting, I wondered what effect the shipping may have on my plants. I was a bit worried! When the order arrived, I opened the packages immediately, and was stunned! The plants were so pampered by the shipping department, that they were lush, moist, and healthier than some plants I have brought home from the local nursery! Oh, and the plants were BIGGER than I expected! They have been planted for a few days now, and already have new leaves on them. I have found my online nursery! The prices were extremely reasonable too. I will be ordering from them again and again. Why not? Everything was perfect. These guys raised the bar for everyone else!
|On Mar 21, 2012, jdo1217 El Mirage, AZ (Zone 9b) wrote:
In addition to the large, healthy plants and bulbs that are very well packaged for shipping, I have to rate this company #1 in customer service. One plant in my order was incorrect, and Kathleen replied to my e-mail almost immediately with an apology and confirmation that the correct plant was being shipped. Can't ask for better service than that! (This company is also known as Willow Creek Gardens.)
|On Feb 1, 2012, susansnider Portland, MI wrote:
I discovered Ranuculus plants last year. My mom, as well as I, fell in love with them. So I Googled Ranaculus in order to find a website to order bulbs as a birthday gift for her this month and also to purchase some for myself. I came across Easytogrowbulbs.com......read great reveiws on Easytogrowbulbs.com.....so I placed an order with them. I sent an email, via their contact link, with a couple of questions. The response from Kathleen McCarthy (Customer Service Rep) was immediate, helpful friendly, and answered my questions. Her follow-up after our initial emails, to make sure all was taken care of, was unexpected and very much appreciated. And she also made my day a 3rd time by shipping my bulbs when I needed them. In this day and age, it is few and far between to work with a company that has polite, efficient, customer service rep that is more than willing to go the extra mile to ensure their customers are taken care of. Kudos to Easytogrowbulbs and Kathleen McCarthy for meeting a standard of excellence! I will pass on Easytogrowbulbs.com's name to my flower/plant-loving friends!
|On Jan 28, 2012, Frank1965 Shreveport, LA wrote:
I have repeatedly ordered from the company and have never been disappoined. The size of the bulbs usually floors me when I open the box. I've never had a problem. The prices are great- can't see how they make it, even with volume business, but they must be because they're still here! And I'm glad too!
|On Jan 10, 2012, johnsongarden Chesterfield, MO wrote:
I ordered daffodils, hyacinths, and lilies. All arrived quickly, very large bulbs, all in great condition. Website describes their lily bulbs as 'huge,' but more accurate descriptions would be ENORMOUS! or GIGANTIC! or HUMONGOUS!--'huge' simply does not do them justice!!! Plus, I experienced the best customer service I have ever encountered on any website (or anywhere else for that matter!)--fast, responsive, helpful, and very considerate! A++++ in all respects! This was my first purchase from ETGB, resulting from a very fortunate Google search, but it certainly will not be my last!!! Highest Recommendation!
|On Jan 5, 2012, helenslam Metuchen, NJ wrote:
I ordered 10 Narcissus Constantinople and 25 Double Freesia mix for indoor forcing. All of the bulbs were healthy and they sprouted without any issues. My narcissus are about to bloom! I mistakenly ordered the Single instead of the Double Freesia. A quick email to their customer service fixed the problem. I am happy with the quality of my bulbs and this company's customer service. I plan to order more from Easy To Grow Bulbs!
|On Dec 31, 2011, flowerscrazed Davenport, IA wrote:
I've ordered twice with ETGB. The first time I got a problem with the amaryllis bulbs, but after talking and sending them some pictures, they promptly sent me replacements. The second time was better. I have to say, their bulbs are huge. I can't wait to see the regale lily blooms when summer comes. Will do business again.
|On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:
Received my order today December 6 and all I can say is WOW . Amazing customer service from day 1 , They sent an e mail when my payment went through, They sent an email confirming all information was correct, They sent a link showing where my order was while it was being sent FEDEX. Bulbs arrived today I am amazed . I ordered 30 Watsonia Ablaze to replace a patch of old watsonia that has become weedy and ugly and the bulbs they sent are the same size or larger than the 300 or so I tore out of the ground! Keeping in mind these 30 will soon turn to 300 lol . The trumpet lily and calla lily bulbs all have green tips and this is December wow , and the Adventure pack they sent as a freebie is simply awesome . I cannot wait to see the product of such wonderful healthy bulbs this spring . I know I may have to wait til next spring on the Watsonia being as it is December and they are being planted very late but oh well , If I had known of this company I would have ordered long ago . They have my business for any bulb need in the future . Kudos
|On Nov 10, 2011, jmjd Moscow, ID wrote:
My order was filled and sent promptly. The bulbs were large and healthy, no signs of disease, with clear and specific planting instructions. And when I realized my "bonus" (for a large order) was missing, a simple email to the customer service office led to an almost immediate remedy. I've been a Dutch Gardens customer for years, but their quality has declined significantly in the past couple of seasons. Easy to Grow Bulbs seems a great new choice (and they're easy to work with, too!) Thanks/jj