On Jun 5, 2012, Dodsky Smiths Grove, KY (Zone 6b) wrote:
Posted on March 24, 2009, updated June 5, 2012
I would highly recommend purchasing bulbs and plants from EasytoGrowBulbs.com. Their website is easy to navigate, it's informative, prices are good and the quality of the plants I have ordered has been outstanding!
My initial order consisted of several types of bare root hardy geraniums, double tuberose bulbs, rain lily bulbs, and crocosmia bulbs. All of the bulbs were in excellent condition and were larger than what I could hope to purchase at any of the big box stores (ie Lowes, Walmart, HDepot, etc.). The tuberoses were HUGE! The hardy geraniums were fresh, strong, good sized, and nearly all were very healthy.
The one problem I did have was with one pack of the hardy geraniums. It had compacted during shipping and I think as a result the bare root plants didn't get enough air and therefore started to rot. I thought I could salvage the plants and I tried to, but after almost a week I didn't see any signs of growth and the rot appeared to have continued so I emailed EasytoGrowBulbs and had the very pleasant experience of working with Kathleen to resolve the situation.
I was so impressed with the overall quality and value of the plants and bulbs in my first order, I had put together in the mean time a second order. That order arrived yesterday and included the replacement pack of hardy geraniums. Once again, all of the bulbs were in excellent condition and all of the bare root plants were in tip top shape. I am very satisfied with all of the plants I've purchased, and I am truly impressed with the friendly, prompt, and professional customer service. I will definitely order from EasytoGrowBulbs again.
On June 5th, 2012, Dodsky added the following:
I placed another large order with ETGB in late spring for a variety of bare root peonies and a few odds and ends. There was a problem with some of the peonies when they arrived (not viable), and after contacting Kathleen in customer service the issue was resolved quickly and easily. It's rare to find a business that truly cares about its customers and has such incredible customer service! As others have said, do not hesitate to order from this company! :-)
On May 30, 2012, spswanson Mashpee, MA (Zone 7b) wrote:
Placed an order for begonia and arisaema bulbs and a Passion Vine plant. All were received in a timely manner, and well packaged. Despite my ordering late in the season, the begonias were of good size and condition. The Passion Vine actually bloomed after two weeks in the ground.
I'm very impressed with the quality of customer service at Easy to Grow Bulbs. When my spring bulbs were slow to emerge, their service rep, Kathleen M., did a painstaking job of diagnosing the problem. Through thorough questioning and emailed pictures of a few bulbs I dug up, she was able to prescribe a simple solution - tone down the watering! Now they're popping up happy and healthy. And I didn't waste a good deal of time and money planting over them, as I planned to do.
I realize that companies selling bulbs can't be taken to task on every order that fails, due to variables beyond their control, but it seems that many negative reviews center around Customer Service taking an immediate defensive. Kathleen was not only professional, but kindly - and enthusiastically - helped me out. Thanks to her, ETGB's have yet another customer for life.
I was looking for a specific iris plant for my Mom as a present and found Easy to Grow Bulbs on the Watchdog 30 list. Not only did they have what she was looking for but their customer service given by Kathleen was the excellent, the best in all my years of mail order. Mom was thrilled, the quality and condition of the plant perfect. Many kudos to Easy Grow ( I can't say enough) and thanks to Watchdog 30 for pointing me in their direction!
I have made several - four or five - purchases from Easy to Grow Bulbs. I am hooked! Everything is growing and looks wonderful and they come packaged beautifully. I've got plumerias, passion flowers, daisies, every kind of lily I think and begonias and things I cannot pronounce. I will continue to get goodies from EtGB - everything has far outdone anything I ever got at Home Depot or Lowe's!!! Happy planting!
I placed a rather large order of daffodils and tulips in the fall. They all came up this spring and are beautiful. They look like the pictures from their website.
I also placed an even larger order this spring. I ordered many different types of Orienpet lilies, dahlia, ginger, tuberose and hostas. The order arrived quickly and in great shape. There was one small mistake, instead of gold hostas I was sent a very large package of gold oriental lily bulbs. I called the company and the problem was quickly and very professionally resolved. My hostas arrived priority mail 2 days later and I was told to keep the other bulbs as a gift. They were a rather expensive freebie.
I must stress that all the bulbs I have received are in excellent condition and very large in size. The lily bulbs are about softball size. Other companies say they have large sized bulbs but this company really does. This is my new go to bulb place. I feel very secure with their quality.
I placed orders for the Corkscrew Vine (Vigna Caracalla) through QVC (via Cottage Farms, yuck!!) and monticellostore.org. Not only did both companies send 2" tall, barely clinging to life plants, it turned out both companies also sent the wrong plant.
The plants I received from Cottage Farms arrived pretty much cooked and DOA! I paid a hefty $12.95 each. When I called to complain about the condition of the plants and request replacement plants, I asked the customer service gal if the plants I was originally sent were the fragrant variety. She said "No." I then cancelled the order for the replacement plants and requested a refund.
I then did some more searching on the internet and came upon monticellostore.org. This is part of the Thomas Jefferson Foundation, you know. Surely a high class outfit like this would do better! Nope! Thomas Jefferson would have been rolling in his grave if he saw the plants I received. They too sent plants that were wrong and dead. Even I had a good laugh and cry when I opened to box and saw them. Drats! Foiled Again!!
I googled for online nurseries selling Vigna Caracalla (Corkscrew Vine) and came across Easy to Grow Bulbs. I checked their reputation on Dave's Garden and placed an order. I must say I am thoroughly delighted and excited with my purchase. Not only did they send 2 big beautiful plants that will flower this year, but they arrived in 2 days in great condition. I can't say enough good things about "Easy to Grow" and will definitely do business with them again.
I have had no luck trying to root Plumerias and decided to try a rooted plant from Easy to grow bulbs.com. In less than a week I received a large rooted and potted plant with two leaves. It was very well packaged and arrived intact. The price and shipping was far less than I ever saw before online. If I can get this one to grow I will certainly be back for more.
On Mar 29, 2012, reeve1 Plano, TX (Zone 8b) wrote:
Posted on January 25, 2012, updated March 29, 2012
I can't say enough good things about this company. I placed two sizeable orders this year, both with a little of everything, 13 different Amaryllis, 5 different Oxalis, wild tulips, some of the prepotted Amaryllis packages, and numerous other bulbs, and everything was absolutely perfect! Bulbs were huge, healthy and gorgeous. The prepacked Amaryllis would have cost me more to make with the quality baskets and pots they used. Shipped boxes are always packed as though they're shipping glass.. LOL Customer service is friendly, always keeps me informed, and shipping is prompt. The prices are great, too! This is how a company should operate. Take Note Everyone else!
On March 29th, 2012, reeve1 added the following:
Another awesome experience. I placed another sizable order and I needed to replace a Peony that arrived less than perfect. I got immediate replacement with no questions asked. I really enjoy dealing with these people. It's like ordering from a friend. I just wish it was this easy with everyone. Thanks Kathleen and everyone at Easy-to-Grow-Bulbs! Your hard work is noticed and appreciated!
On Mar 27, 2012, Rebeccawilhite Sweetwater, TX wrote:
My order was for two Passion Flower vines. I chose regular shipping, which took five days as promised. After about three days of waiting, I wondered what effect the shipping may have on my plants. I was a bit worried! When the order arrived, I opened the packages immediately, and was stunned! The plants were so pampered by the shipping department, that they were lush, moist, and healthier than some plants I have brought home from the local nursery! Oh, and the plants were BIGGER than I expected! They have been planted for a few days now, and already have new leaves on them. I have found my online nursery! The prices were extremely reasonable too. I will be ordering from them again and again. Why not? Everything was perfect. These guys raised the bar for everyone else!
On Mar 21, 2012, jdo1217 El Mirage, AZ (Zone 9b) wrote:
In addition to the large, healthy plants and bulbs that are very well packaged for shipping, I have to rate this company #1 in customer service. One plant in my order was incorrect, and Kathleen replied to my e-mail almost immediately with an apology and confirmation that the correct plant was being shipped. Can't ask for better service than that! (This company is also known as Willow Creek Gardens.)
I discovered Ranuculus plants last year. My mom, as well as I, fell in love with them. So I Googled Ranaculus in order to find a website to order bulbs as a birthday gift for her this month and also to purchase some for myself. I came across Easytogrowbulbs.com......read great reveiws on Easytogrowbulbs.com.....so I placed an order with them. I sent an email, via their contact link, with a couple of questions. The response from Kathleen McCarthy (Customer Service Rep) was immediate, helpful friendly, and answered my questions. Her follow-up after our initial emails, to make sure all was taken care of, was unexpected and very much appreciated. And she also made my day a 3rd time by shipping my bulbs when I needed them. In this day and age, it is few and far between to work with a company that has polite, efficient, customer service rep that is more than willing to go the extra mile to ensure their customers are taken care of. Kudos to Easytogrowbulbs and Kathleen McCarthy for meeting a standard of excellence! I will pass on Easytogrowbulbs.com's name to my flower/plant-loving friends!
I have repeatedly ordered from the company and have never been disappoined. The size of the bulbs usually floors me when I open the box. I've never had a problem. The prices are great- can't see how they make it, even with volume business, but they must be because they're still here! And I'm glad too!
On Jan 10, 2012, johnsongarden Chesterfield, MO wrote:
I ordered daffodils, hyacinths, and lilies. All arrived quickly, very large bulbs, all in great condition. Website describes their lily bulbs as 'huge,' but more accurate descriptions would be ENORMOUS! or GIGANTIC! or HUMONGOUS!--'huge' simply does not do them justice!!! Plus, I experienced the best customer service I have ever encountered on any website (or anywhere else for that matter!)--fast, responsive, helpful, and very considerate! A++++ in all respects! This was my first purchase from ETGB, resulting from a very fortunate Google search, but it certainly will not be my last!!! Highest Recommendation!
I ordered 10 Narcissus Constantinople and 25 Double Freesia mix for indoor forcing. All of the bulbs were healthy and they sprouted without any issues. My narcissus are about to bloom! I mistakenly ordered the Single instead of the Double Freesia. A quick email to their customer service fixed the problem. I am happy with the quality of my bulbs and this company's customer service. I plan to order more from Easy To Grow Bulbs!
On Dec 31, 2011, flowerscrazed Davenport, IA wrote:
I've ordered twice with ETGB. The first time I got a problem with the amaryllis bulbs, but after talking and sending them some pictures, they promptly sent me replacements. The second time was better. I have to say, their bulbs are huge. I can't wait to see the regale lily blooms when summer comes. Will do business again.
On Dec 6, 2011, Sandwichkatexan Copperas Cove, TX wrote:
Received my order today December 6 and all I can say is WOW . Amazing customer service from day 1 , They sent an e mail when my payment went through, They sent an email confirming all information was correct, They sent a link showing where my order was while it was being sent FEDEX. Bulbs arrived today I am amazed . I ordered 30 Watsonia Ablaze to replace a patch of old watsonia that has become weedy and ugly and the bulbs they sent are the same size or larger than the 300 or so I tore out of the ground! Keeping in mind these 30 will soon turn to 300 lol . The trumpet lily and calla lily bulbs all have green tips and this is December wow , and the Adventure pack they sent as a freebie is simply awesome . I cannot wait to see the product of such wonderful healthy bulbs this spring . I know I may have to wait til next spring on the Watsonia being as it is December and they are being planted very late but oh well , If I had known of this company I would have ordered long ago . They have my business for any bulb need in the future . Kudos
My order was filled and sent promptly. The bulbs were large and healthy, no signs of disease, with clear and specific planting instructions. And when I realized my "bonus" (for a large order) was missing, a simple email to the customer service office led to an almost immediate remedy. I've been a Dutch Gardens customer for years, but their quality has declined significantly in the past couple of seasons. Easy to Grow Bulbs seems a great new choice (and they're easy to work with, too!) Thanks/jj
On Sep 22, 2011, analyticalblond San Diego, CA (Zone 9a) wrote:
I am very leary about purchasing bulbs because of the Zone (10) I live in...not much opportunity for the spring surprise due to the ground never getting cold enough. So, I wasn't expecting very much other than the usual mainstream bulbs on Easy To Grow's website. However, I was pleasantly surprised to find a whole variety of bulbs that were offered which would produce beautiful flowers for my Zone!
I ordered $175 worth of product (including shipping) on 09/17 and recieved my package yesterday 09/21. Every little package of bulbs were labeled with all of the information you would need and I'd say about 98% of the bulbs were fat and happy. The other 2% were near fat & happy but not as much but that's not unreasonable. PLUS, I received an Adventure package of extra freebie bulbs with my order! YIPPIE:)
I had sent an emailed regarding the shipping tracking and was immediately responded too. Their on-line customer service was great.
I am looking forward to putting my little babies in the ground and seeing the results come this Spring!
I don't typically post feedback, but my experience with Easy to Grow Bulbs has been exceptional. I ordered bulbs from them last year, and was surprised how large they were. The blooms were healthy and beautiful, so I ordered again this year, both for myself and for a design client. The customer service was outstanding, the order arrived surprisingly fast, and the bulbs were huge and healthy. I've been enjoying the blooms throughout the season, Both my client and I are very happy!
I've ordered gladiolus corms from several sources over the years, but the ones from EasyToGrow Bulbs are MUCH larger and MUCH healthier than the competition. I'll be ordering from them exclusively in the future! Huzzah!
On May 23, 2011, alexischettiar Oakland, CA wrote:
I ordered more than 20 yellow and white carpet roses from easytogrow bulbs this spring. All except one arrived in perfect condition. The one that was damaged was replaced promptly, free of charge. Great customer service!
The prices are great, especially for bulk orders.
All of the roses have leafed out vigorously and look as though they are likely to bloom soon, less than 2 months after planting.
I would recommend planting the roses ASAP after receipt. One order arrived while we were out of town for the weekend so were planted 2 days after they arrived. Those took considerably longer to establish themselves and leaf out than the roses that I planted the day they arrived.
I am very satisfied and will certainly order from this company again.
On May 17, 2011, idanou Provincetown, MA (Zone 7a) wrote:
Posted on March 25, 2011, updated May 17, 2011
I recently placed an order with EasyToGrowBulbs and I just had to say, they have the best customer service. I literally got a hold of them four times to make changes to my order: add/remove items, change shipping dates, etc. And they were quick responding and very helpful each time, phone/internet all the same.
I haven't gotten the bulbs I ordered yet (I'm having them shipped a bit later in the season) and by all means if I feel otherwise when I do I will update this feedback. But I find that very unlikely.
On May 17th, 2011, idanou added the following:
Got the bulbs and everything is top notch as anticipated. Planted promptly and almost everything has sprouted and looks healthy. In fact, I was surprised by the plants vigor, I didn't expect them to grow quite so fast. Placed a second order. Their glads in particular are superb.
I ordered some flowering ginger rhizomes from Easy to Grow Bulbs. They were shipped out promptly with some basic directions, and I planted them right away.
I had to re-pot the rhizomes a short time later and sadly discovered that the biggest rhizome had almost totally rotted! I contacted customer service, sent them some pictures, and they promptly sent me an entire new order of ginger!
What incredible customer service!! I will always be a loyal customer because of their help!
On Apr 26, 2011, CherokeeGreg Fresno, CA (Zone 9a) wrote:
This is another great company to order plants from. This was my first order from this company. I just opened my box and was shocked ! In a great way. I ordered a red Potted Plumeria Plant. It was bigger than what they adverticed. I love it; very nice. The Chocolate Mint plant is very big and hardy.The Canna Lily Tropicanna Black bulb is hudge. And the Kniphofia Shining Sceptre is very nice. There all healthy. Good prices. Fast shipping even tho im in California too. Packed very good. A AAAAAAAAAAA++++. I welcome myself as a new customer. Love the company Thanks for the great plants. Another happy gardner.
On Apr 21, 2011, kdhith Decatur, GA (Zone 7b) wrote:
Ordered a variety of fall-planted bulbs for virgin bulb garden. Had a wonderful show this spring... beautiful display of a diverse assortment of daffodils, with an even-better-than-expected success rate.
Last year I ordered plants from Easy To Grow after finding them on the net.I ordered astilbes. They came huge and so I planted them for the first time ever after my jaw dropped seeing how big the root systems were. They grew fast and large and were loaded with color. Very impressive follage too. This year I ordered even more and some hostas which came soon after I put in my order. The hostas are so large they have burst their packages and are begging me to put them in the ground. I know they will be stunners and I can hardly wait. This is a great place to do business with. Not like those mail order catalogs that send you tiny strands of a plant that will take you several years to see any real growth.
On Apr 11, 2011, steve22802 Harrisonburg, VA wrote:
I've ordered bulbs from this company 3 times and have been very pleased with the quality. Out of three orders I only received one bad bulb and they were quick to give me a credit when I reported the problem. They are also very careful about not shipping tender tropical bulbs when they might freeze in transit.
On Apr 7, 2011, Hindernone Broadway, NC (Zone 7b) wrote:
Posted on January 14, 2011, updated April 7, 2011
Placed an order for Narcissus. Crocus and Grape Hyacinths in August and received bulbs in a timely manner that was perfect for planting. All the bulbs looked fantastic and are now planted. Thanks to Dave's Garden for pointing me in the right direction.
On April 7th, 2011, Hindernone added the following:
4/7/2011- Just wanted to add that the bulbs have bloomed beautifully this spring. I look forward to doing business again with Easy To Grow Bulbs.
I've been ordering mail order plants for 43 tears.I just received my order from Easy to Grow Bulbs and,these are the biggest,healthiest,most robust potted plants I have EVER gotten,Hands down THE BEST!Kudos to Easy to grow bulbs.Thanx very much,Chuck B.
I purchased three Papillio Amaryllis bulbs on Saturday February 12th to be sent to my house in Minnesota knowing that we were going to receive unseasonably warm weather monday thru thursday. ETGB sent them on monday and I received the bulbs on thursday just as they said I would. The bulbs were exactly the size I was told they would be and once I put them in pots they started to grow seemingly overnight. One of them is growing a flower stem and should flower within a month or so. I will certainly buy from them again and will direct other friends to do the same.
We ordered several hosta collections in July 2010 for planting in a new memorial rose garden. Even though we ordered late, the plants we received were large and robust. The hosta settled in and took off immediately. Winters are harsh in our 4b/5a climate but we're confident these will add beauty to the garden for many years to come. Excellent product at a great price! We'll definitely order from ETGB again.
On Feb 18, 2011, KnittyNatty38 Nashville, TN (Zone 7a) wrote:
This was the first year I have ever planted bulbs. I ordered from FIVE different sources, and BY FAR, this company had the very best looking bulbs (daffodil, tulip, anemone, muscari, snowdrops, allium). The daffodil bulbs especially were HUGE, firm, and in excellent condition. I am in zone 6b and all my bulbs are starting to come up now, because we are experiencing a very rare warm spell. I am keeping all my fingers crossed that the bulbs will still be alright, because I'm sure we still have freezing temperatures coming ahead before winter is over. YIKES!!!!!!
On Feb 7, 2011, midwestfigs Springfield, IL wrote:
Freesia bulbs I ordered last year for forcing are blooming great in my kitchen window. They shipped fast and are all true to name. I'm surprised anyone would complain about this well run company with very reasonable prices.
I buy a lot of plants, seeds and bulbs online. This was my first time buying from this company. Huge bulbs for the price, gave some to my gardening friends and they were quite impressed. What I like best is that when my order was delayed because they didn't have some of the bulbs from the growers when they were expected, they both phoned and emailed me to let me know and included some free paperwhites for the delay. Great customer service! I will definately buy from them again.
I bought paperwhites from Easy to Grow Bulbs after a web search last year; they did so well I bought more this year. I also tried a method they detail for getting the bulbs to grow shorter leaves with just as many nice big flowers. That worked great! The 'Ariel' bulbs produced masses of beautiful 1"+ pure white, fragrant blooms, 2 and sometimes 3 stems per bulb. Far superior to any I've grown before!
Wanting another batch, but worried that cold weather would damage bulbs in shipping, I emailed the company. I heard back right away from Kathleen McCarthy, who assured me I could request my bulbs to be shipped with bubble wrap insulation.
That was easy to do in the shipping instructions on the online order form. So I have more bulbs underway!