To my knowledge, I have never answered a customer question in a “nasty” way. Maybe you took whatever I said the wrong way. Or maybe you have simply mistaken me for someone else.
If you like, you can re-ask your question, and I will answer it. Otherwise, I request that you contact the staff of Dave’s Garden and have this post removed. Since you have never actually ordered from me, I don’t think that you have enough experience with my company to pass fair judgment on it.
On Jul 11, 2011 5:27 AM, Diane's Flower Seeds added:
Okay, I think I know who you are. You are the person who asked me to guarantee that you could succeed in growing my seeds before you purchased. Obviously, I cannot make that guarantee. Please see the following page for my seed policy: http://www.dianeseeds.com/seeds/guarantee.html
Some people don't like my policy, which is the same policy that many other companies have. That's fine. They can buy form Thompson & Morgan or someone else who has a 100% guarantee. But libeling my character on a public forum is uncalled for. I only answered your question honestly. It's too bad you chose to interpret it as a personal insult.
By law, I am required to test germinate all of my seeds every year, which I do. So it's not a problem with the seeds being old or having poor germination rates. Please see the articles on my website for detailed instructions on starting seeds."
I ordered 11 packets of flower seeds on 01/18/2009. The seeds arrived very quickly. The packages were well marked and had planting instructions on them. She also sent me a free package of seed....which was on my want list! The shipping was resonable. All of the seeds are starting to grow! I will buy from her again! Thank-you!
On May 25th, 2009, srkind changed the rating from positive to negative and added the following:
I am changing my rating as after the seeds germinated...about half died. I've not had that happen before, and I have grown alot of plants from seed. I was going to send her an email explaining this, when I was reading her website.....there is NO guarentee!!!! So now I am out my money and my plants. The plants that all died were: Purple Love Grass, Monarda didyma, Agastache cana, Rudbeckia hirta, Eryngium amethystinum and hakone white platycodon. I don't really care for places like eburgess or direct gardening, but at least they have a guarentee. I guess I'll be ordering my seeds from Thompson & Morgan, as all but one packet grew, and they've already replaced the bad packet! I thought I was getting a good deal with Diane's seeds, but I was wrong. I'd rather spend alittle bit more money and be guarenteed!On Mar 13, 2009, Diane's Flower Seeds responded with: