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Comments regarding Made in the Shade Gardens

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  Feedback History and Summary  
329 positives
1 neutral
No negatives


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Positive MoDeb
(1 review)
On Apr 16, 2014, MoDeb Fredericktown, MO wrote:

Excellent!!! What more can I say about Made in the Shade? My first order arrived today and I received excellent service, excellent communication, excellent packaging, excellent shipping and excellent pricing. Even more important - I received ABSOLUTELY EXCELLENT hostas. They are truly gorgeous! :)

I will definitely recommend this nursery to my family, friends and neighbors!

Positive moonkiss
(1 review)
On Apr 9, 2014, moonkiss Norfolk, VA wrote:

This was also my first time with this company, and I must say there has only been one other company where I have had such a wonderful experience. The hostas arrived quickly and in perfect condition, plus the packaging was great. I also must mention the friendliness of the staff, in particular, Rob Mortko, who asked that I email him when the plants arrived, which they did, today! And now I am going to go right back and order some more!

Awesome company

Positive Cymbelina
(6 reviews)
On Apr 7, 2014, Cymbelina Prattville, AL (Zone 8a) wrote:

This was my first order with this company and it won't be my last. The selection is second to none that I could find for hostas which do so well here. Their product list can be sorted for several different characteristics and I chose size to find the largest hostas they had. I want them next to some elephant ears in a shady part of my yard. I placed my order with an email instead of a thousand clicks and quickly got an invoice and used convenient. Then, the very excellent communication continued with Rob sending emails to let me know when they should arrive and checking to be sure that they did. They were very well packed with some care taken to keep them moist and fresh. I popped them into the ground in no time and the experience has been a very positive one. With their selection and specials, I look forward to many more hostas gracing those shady neglected areas of my yard. I, once again, have to thank Dave's Garden for steering me in the right direction. No matter what flashy gorgeoous amazing deals some catalogs offer, if they don't rate here at Dave's Garden, they won't get my business. This highly rated company has earned this good reputation in my experience thus far. Thanks, Rob and thanks DG!

Positive najoliaj
(1 review)
On Apr 4, 2014, najoliaj Mandeville, LA wrote:

I purchased my very first hostas from Dave. I was recommended to him by a friend. I was very impressed. I placed my order with one date for delivery (or ship) and then our weather warmed up exponentially so I emailed and asked if we could change that date. No problem!!! The change was made and I was notified when the shipment was made. I went to the tracking link and was offered the opportunity to follow the shipment. I did that and knew exactly when they arrived (not to mention Dave followed up by email with me on the potential arrival of two specific days) I got the hostas yesterday and WOW they were in perfect shape (my husband was so concerned I was making a mistake having a plant shipped). The packaging was excellent and the plants and roots looked fabulous. My beds had already been prepared so I was able to put them right in the ground. This morning they looked very perky and beautiful. I'm just thrilled with my experience. HMMMM the hosta of the month is looking awful pretty -- maybe I need more!!!!!!!!!!!!!!!!!

Positive tinnette
(1 review)
On Sep 26, 2013, tinnette Matthews, NC wrote:

I first met Rob and visited Made in the Shade several years ago when I lived in Kansas City. I loved visiting his greenhouse to pick out my hosta for the year. The plants were always healthy and mature which made an instant impact on my gardens. Our gardens were open every year to at least two garden tours. My hosta beds were always a favorite on tour. When I moved to NC two years ago, I have continued to buy hosta from Rob for my new garden. There has never been a time when I have gotten less than excellent mature plants that do well in my garden. In fact, there have been times when he would not ship a plant that he did not feel was ready to go into my garden. I am a customer for as long as Rob continues Made in the Shade. Thanks, Rob!!

Positive tnobbe
(1 review)
On Sep 20, 2013, tnobbe Oshkosh, WI wrote:

This is the first time I have ordered and am thrilled with my hostas. They are larger than I expected and very healthy. I highly recommend Made in the Shade.

Positive maureench
(4 reviews)
On Sep 11, 2013, maureench Philadelphia, PA wrote:

A++. Received prompt emails acknowledging order and when to expect shipment. Healthy plants received in excellent condition. Professional, friendly, responsive. A real pleasure.

Positive jimd2
(1 review)
On Sep 9, 2013, jimd2 Marysville, OH wrote:

i have had two orders with them and had great service and quality plants both times.

Positive Okiepharmgirl
(1 review)
On Aug 24, 2013, Okiepharmgirl Tulsa, OK wrote:

Great plants, wonderful customer service, super nice guy. Will definitely order again!

Positive nls21075
(3 reviews)
On Aug 15, 2013, nls21075 Elkridge, MD wrote:

I just received my order of large and variegated hostas from Rob, and I couldn't be happier. The shipping was fast, and the plants were large, healthy, and in great condition. The roots were moist and also very healthy, and they were well packed. I'm very pleased with the quick service and will order again. Also, the selection was amazing!

Positive lilpocky
(3 reviews)
On Aug 2, 2013, lilpocky Greencastle, PA wrote:

First of all, their selection is AMAZING. I was looking for one particular hosta which I could find nowhere else and they had it! They have a great online catalog with all kinds of variety from which to choose. It is in alphabetical order, and it tells you whether it has a certain fragrance, what the color variation is, what the size is, and what color flowers each plant has. Even more, it has pictures for nearly every selection they have and gives a price.

What impressed me as well was their customer service. I was told when it shipped out. On the day I was supposed to receive it, I received an email asking for me to reply to tell them whether everything had gotten to my house to my satisfaction. What other nursery does that?!

Plus, they have Paypal as an option, so I felt safe and secure in my payment.

I'm hoping for great success with my hostas! A+ company.

Positive CementQueen
(1 review)
On Jul 18, 2013, CementQueen Bull Valley, IL wrote:

Plants were large and in perfect condition. Excellent customer service. This was my second order in a couple of years. The selection is great.

Positive wbrewerjr
(1 review)
On Jul 13, 2013, wbrewerjr Omaha, NE wrote:

I ordered only two plants and after receiving them, I wished that I would have purchased more. The quality was excellent and packaging also excellent. Everything about the transaction was outstanding. I will be shopping for more very soon.

Positive cbarnard
(1 review)
On Jul 11, 2013, cbarnard Richland, WA wrote:

I ordered a hosta with a specific mailing date. Hosta was mailed as requested and plant was received in great condition. Communication from Rob the Hosta Guy was timely and appreciated. Would gladly do business with them again!

Positive hydeparkroad
(1 review)
On Jul 6, 2013, hydeparkroad Ravenel, SC wrote:

All good! Thanks, Rob!

Positive woodsqueer
(1 review)
On Jul 6, 2013, woodsqueer Greenville, ME wrote:

I love Made in the Shade Gardens. The Hostas are always beautiful and packaged so well. The selection is one of the best on line. This is the only place I buy my Hostas.

Positive mattsmom
(19 reviews)
On Jul 3, 2013, mattsmom Tomah, WI wrote:

I just received my first order from Rob at Made In The Shade gardens. I am thrilled at the sizes of the hosta that I ordered. Rob's communication, packaging, shipping & hosta are wonderful. I am sure that I will be a return customer! Thank you Rob!!!

Positive Eclipse
(12 reviews)
On Jun 26, 2013, Eclipse Norwalk, IA (Zone 5b) wrote:

Placed the order for hostas at 8pm and got an answer at 9:50 pm same day!
The plants were great sized,not a broken leaf or stem.Best I have gotten online! Will definately do business again,and again, and,

Kyle C.

Positive Liberty12
(1 review)
On Jun 21, 2013, Liberty12 Minneapolis, MN wrote:

All 6 hostas arrived - all excellent plants, generous sizes, too. Very pleased with buying experience.

Positive ConnorsCurls
(1 review)
On Jun 17, 2013, ConnorsCurls Forest Hills, MI wrote:

I placed an order and all the plants arrived carefully packaged and were great specimens.
I have also sent questions to Rob about concerns with my own plants and he has always responded and been very helpful.
I will definitely order from this garden again.

Positive jfkiii
(6 reviews)
On Jun 17, 2013, jfkiii UNION MILLS, NC wrote:

Mr. Hosta Guy [Rob] impressed me on the phone and his attention to details prompted me to place my first order with him. My plants were shipped as promised and arrived in perfect condition. The plant sizes and especially the big root systems [[to me roots and crown are the most important sign of a plant that is healthy and will grow quickly] meet my criteria for plant success.
I was also impressed with Rob's follow-up after the shipment and his quick response to an inquiry that I made after receiving my order.

Positive KfHosta
(1 review)
On Jun 14, 2013, KfHosta Ladue, MO wrote:

First time to order by mail from Made in the Shade but had heard many positive comments from other members of the St Louis Hosta Society. We have had such cool, rainy weather that I didn't even think to check before telling them to go ahead and ship. They traveled over two days in the 90s. Coming out of the box, they looked so fresh I couldn't believe it was possible. They were the healthiest, largest root systems I have ever ordered. Will always check here first to see if they have what I am looking for.

Positive grammaquilter
(1 review)
On Jun 14, 2013, grammaquilter ELLERY, IL wrote:

I am extremely pleased with my hosta plants. They arrived promptly. They were huge plants, healthy and green. The best plants I've ever received mail-order. I was shocked at how lovely the plants were as I opened the box. They have exceeded my expectations. They are now my first choice for hosta orders.

Positive gardenlarch
(1 review)
On Jun 8, 2013, gardenlarch Saint Clair, MI wrote:

I was very pleased with my order. The communication was excellent and the plants arrived in great shape. The leaves and roots were very healthy. I would not hesitant to order again.

Positive neohiogardener
(4 reviews)
On Jun 5, 2013, neohiogardener Struthers, OH wrote:

Wow! I can't say enough good things about this company. Perfect communication, careful packaging, huge plants that adapted very well in my garden. Purchase with confidence, you'll be glad you did.

Positive elfeik
(29 reviews)
On May 23, 2013, elfeik Near Kansas City, MO (Zone 6a) wrote:

Good selection at reasonable prices. Made a second order to them this year, both times I have received large healthy starts.

Positive JetGal
(21 reviews)
On May 23, 2013, JetGal Sugar Grove, IL wrote:

Shame on me for not posting after receipt of my 1st order with Made In The Shade last September, but, "better late than never." Was so very happy with the plants I received last year + the awesome customer service provided by Rob that I knew I would be placing more orders with him going forward, which I did this past Monday.

In addition to all of the hosta varieties Rob offers, I couldn't believe how many more he added for 2013! How's a girl to choose??? Whew ... that was difficult, but I some how managed to maintain some level of self-control!

Thanks Rob & Made In The Shade for the beautiful plants you sent me last year [which are growing wonderfully] & I can't wait to receive my new plants next week :)

Positive Irod
(1 review)
On May 21, 2013, Irod Danbury, WI wrote:

As a new customer I was concerned about the quality of the ordered hostas. The plants were in great condition, ready to plant. Rob has a returning customer because of his "customer service" and a great product!

Positive ZBestGal
(5 reviews)
On May 20, 2013, ZBestGal Biddeford, ME wrote:

Oh it must be Christmas. Four large boxes of hostas arrived today from Made in the Shade. I am very impressed with the size and health of the plants! Thank you Rob Mortko these plants are great.

Positive SueOklaHoward
(1 review)
On May 20, 2013, SueOklaHoward Fort Lauderdale, FL wrote:

On April 3,2013 I received 31 Hostas that I had been ordering since Nov.2012. I ordered 6 each month and sent a check with each order so in April all I would have to pay was the shipping. Rob thought that was a great idea because I'm on SS now. The plants arrived and the packing was actually pretty, I felt I should pay extra but Rob said "thats the way we do it'. The root systems were huge,every plant had 3 to 7 eyes they were all already leafing out, I mean beautiful healthy plants. April I odered another 6 plants same thing, I get an email that my order arrived and 3 days later I have my beautiful Hostas. In11/2 months they have doubled and some tripled in size. I will keep ordering each month because I"m just up to the L's . And the say Hostas won't grow in Florida.

Positive Maceyboy
(3 reviews)
On May 3, 2013, Maceyboy Westfield Center, OH (Zone 6a) wrote:

I received my shipment of Hosta's on time and in great condition. These are nice sized plants and I plan to give Rob more orders as our planting room permits. I am a long time member of the American Hosta Society and appreciate the quality of the plants they offer.

Positive Grinchie
(1 review)
On Apr 25, 2013, Grinchie Mineral Wells,
United States wrote:

Would I buy from this company again? You bet!! I received good service, plants were healthy and had good a root system, they were packaged well, and they provided good communication.

1. They emailed me when my order shipped and provided
me a tracking number.
2. They tracked my order, and emailed me to let me know
what day to expect my order.
3. They wanted me to email them once I received my hosta order and inspected my plants.

How many companies do this for their customers? This shows me they care about their customers and their company's reputation. I'd highly recommend this company to anyone who wants to buy hostas.

Positive jackeezfarm
(1 review)
On Apr 12, 2013, jackeezfarm Port Orchard, WA (Zone 8b) wrote:

I have been a very happy repeat customer. The service is excellent, and the plant's root systems are excellent. They arrived fresh and moist and ready to plant.

Positive lannyt
(1 review)
On Oct 1, 2012, lannyt Harbor Springs, MI wrote:

I was looking for fragrant hostas and they e-mailed me information that was very helpful. I order 2 different type and they inform me that a third kind was a better selection for one kind. I followed their advice and I am very happy with their choice. The plants arrived promtly and in great shape.

I will order for them agin.


Positive alheline
(7 reviews)
On Jul 31, 2012, alheline Dundee, IL wrote:

Posted on June 20, 2011, updated July 31, 2012
Posted on May 8, 2008, updated June 20, 2011
By far, this has been a fantastic transaction. I recently lost two mail-ordered Fujibotan Hosta to an insane squirrel. Looking to replace them, I found Rob and his 'Made in the Shade Gardens'. I took 'that chance' and ordered replacement Fujibotans from Rob. First of all, the communications relative to the order were great. Rob and/or his staff were right atop the order. Further, they did exactly what they said they would do, when they said they would do it; not exactly the 'norm' in mail-order nurseries.

The Hosta arrived USPS Priority mail today (along with the rainstorm that Rob was so kind to supply) and were in perfect condition, well packed, mature, and ready to go into the ground (when the rain quits). I have told Rob and will tell anybody, this order has been a pleasant surprise, actually, beyond expectations and Rob has gained a new customer.

I have not been into gardening that long but, I spent over 40 years of my life as a Service Manager in the computer hardware business. Rated on a scale of 1-10, Made in the Shade Gardens gets a 12+++ in my book. He/they understand how to satisfy a customers needs.

On September 17th, 2009, alheline added the following:

Two or three orders later - - - I came upon a 'SPECIAL NEED' for a particular hosta, actually two of them, one for myself and one as a gift for a life-long friend that was undergoing a very serious medical situation. I e-mailed Rob with a question about the hosta and was surprised when he responded within minutes. He was not at home/nursery and said he would get back to by around 6PM. His response was early, which caught me off guard again. He had what I asked for, which in itself was a special request. He invoiced me so that I could pay by Pay-Pal (correctly) but I needed to talk to him. When I called, he was already (physically) packing my hosta for shipment the next morning. Both arrived today, one in Illinois, one in Pennsylvania. Both (and the one in PA was going to a Big-Time gardener) were both in perfect condition. She will not be able to plant it - so she 'drafted' her husband and will supervise the planting.

Rob and 'Made in the Shade Gardens' has raised the bar again. There is a reason that there are no Neutral or Negative reports for this company - They are GREAT and care for their customers as well as they do their hosta.
On June 20th, 2011, alheline added the following:

June 17th, 2011 - 10 more of Rob's hosta arrived in perfect condition and were planted. Eight of the ten were for a small project and were of a lesser expensive variety, but were packed with extra special care because some are already in bloom. Only one of the scapes got broken but there is another spike ready to bloom on the same plant. Yes, it was a multi-eye plant, yet another thing you don't expect to see in mail order plants. The quality of plants received from Made In The Shade continues to be great and every plant has been healthy. Thanks Rob.
On July 31st, 2012, alheline added the following:

Yet another 10 plants (Rainbow's End hosta) arrived USPS Express Mail in perfect condition this past week. Rob advised me via email that the plants were enroute and the mailman delivered them as expected. They were removed from their shipping box immediately and found to be in excellent condition. I lost one leaf out of the 10 plants. The route networks were fantastic, as usual. In this week of Olympic competition in the UK, if there was a Gold medal for 'Hosta Mail Order Companies' there would be nobody even close. 'Made In The Shade Gardens' wins again.
Positive steamrocket1
(8 reviews)
On Jul 6, 2012, steamrocket1 Middleton, WI wrote:

I got a lot of personal attention from Made in the Shade. They have a great selection of plants, fast shipping, and very reasonable prices. The hostas I ordered arrived very quickly and were in great shape. The both had extensive root systems. I will definitely order from Made in the Shade again and give them a very strong recommendation. You won't be disappointed.

Positive stingrays1
(1 review)
On Jun 20, 2012, stingrays1 Montecito, CA wrote:

Prompt confirmation of order, notification of shipping, and quick arrival. Plants were in excellent condition, well packed, and exceeded my expectations. I will order again for sure.

Positive lovelljl
(1 review)
On Jun 15, 2012, lovelljl Ellsworth, IA wrote:

Prompt and complete customer service, with a great product. What a bonus! This is the first time I ordered from Made In The Shade Gardens, but it will not be the last time, by any means. I received a timely reply to my email questions and had no trouble ordering or paying for the order. I was surprised to receive the hostas so quickly and in such great shape.

Positive cattjovi
(15 reviews)
On Jun 7, 2012, cattjovi Richmond Hill, GA wrote:

My first time ordering from Made in the Shade and I was very pleased. My hosta arrived fast and in excellent condition. Healthy plant and great root system. I'll be ordering again from this fine company. Thanks Rob!

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