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The hostas I ordered arrived promptly the day after they shipped them. They were in great condition, and seem to be tolerating the move well. Rob is VERY generous with the size of the specimens, and they arrived with many leaves attached, unlike many other mail-order nurseries. I really appreciate the great customer service, which included a quick phone response to a previous inquiry. I will order again with confidence!
I ran across a reference to hosta plantaginea ("Venus") and decided I would like to have one. I did a google search and the only place that had Venus was Made in the Shade Gardens. I placed my order and had to wait less than a week (with a holiday thrown in there) for Venus's arrival.
This morning, I received an email that alerted me to the delivery and asked that I contact Rob if the plant did not arrive by tomorrow, at the latest. How's that for useful communication?
Venus arrived, and she was packaged so carefully and safely, that when she was removed from the box, she looked fresh and primed for her new home. Planting directions were included, which were great for me since I am a novice.
I am so happy with this purchase. I expected a little nub with a couple of sad-looking roots, but I wanted to give mail order a try. My Venus is much bigger and healthier than those that I have seen at big box and garden stores.
Everything about this experience was positive, and I will not hesitate to spread the good word about Made in the Shade Gardens, and to turn to Rob for future purchases.
On Aug 28, 2014, Cheryl8 Monroe Township, NJ (Zone 7a) wrote:
Posted on May 9, 2013, updated August 28, 2014
Posted on August 20, 2009, updated May 9, 2013
I ordered hosta \"Blue Ivory\" which arrived three days after I placed my order. The hosta I received was just beautiful, very healthy and in perfect condition. Rob is just a great guy to do business with. Communication is excellent as is all his plants. Thanks again!
On May 9th, 2013, Cheryl8 added the following:
I purchased hosta \"Clovelly\", as always hosta arrived in perfect condition and very healthy. Communication with Rob is excellent. I am always happy with all my purchases and
I highly recommended this company to all hosta lovers.On August 28th, 2014, Cheryl8 added the following:
My new order with Made in the Shade arrived today. The hosta's 'Praying Hands', 'Tickle Me Pink' and 'Curly Fries' are just beautiful. Big, and I mean big healthy roots. Doing business with Rob is always a pleasure. Communication is A+, prompt, helpful and courteous. That is why I always return to this company. Thank you Rob!
Last year we did a hardscaping project on our backyard and this year we needed to landscape the area. Out backyard is full of shade so hostas are the ideal plants for us. I was looking for some unique plants to add interest to our area and was thrilled to find Made in the Shade! They have so many different varieties! I was able to find hostas with various sizes, shapes and colors! The plants are good sized and very healthy! What a wonderful experience! Thank you!!!
Posted on June 6, 2014, updated June 13, 2014
Made in the Shade Gardens has got to be one of the most outstanding for quality plants, (large healthy, great roots, pristine plants!) customer service, and care in their packing and shipping of these plants. Rob was in contact with me to let me know when the plants shipped, and they want to satisfy their customers. Excellent! I will definitely be doing business with Made in the Shade Gardens again. This is the way to do business. Refreshing! 10 gold stars!
On June 13th, 2014, cabbageleaf123 added the following:
Placed another order with Made in the Shade Gardens because I was so impressed with the service and quality of the plants. Again, I was very pleased with the Hostas. Quality and Superlative service. Exceptional! This is the place to go! Thanks again!
On Jun 12, 2014, lindaisling Viroqua, WI (Zone 4b) wrote:
I have had such a great experience with Made in the Shade Gardens that I just had to write about it. The communication between myself and the "Hosta Guy" has been exceptional! My emails were answered promptly with all the information that I needed. The plants came this week and I cannot begin to tell you how amazed I was to pull out plant after plant in excellent condition. I ordered 11 hostas this year and if finances allow it I will be ordering more every year from now on! I have purchased hostas from area stores in the past and not only did they not have any of the interesting hostas that I found at found at Made in the Shade Gardens but I had to work hard to get them to grow in the fertile composted soil that I have here on the farm. I have had most of the hostas in the ground for 2 days now and even though they came bare root to save on postage, there is not a sign of transplant shock! I am so happy with this experience that I just don't have words that are good enough to describe it! Thank you "Hosta Guy", I am glad to know that there are honest companies involved in mail order businesses. You can bet I will be telling everyone who comes to the house or that I meet in my journeys about your company.
You can believe all these great reviews...... Made in the Shade is a wonderful company to order hosta's from..The site is full of information that is so helpful....The plants I received were outstanding, and healthy .......and packaged so carefully...The shipping is so fast that I put them straight into the garden, and did not have to pot them first to recover from the trip....lol.. A+ all the way around bjm
I had an excellent experience with Made In The Shade this year. I received 20+ plants, all larger than expected for the excellent prices. I will tell others and plan to order again. Very pleased and highly recommended.
I just received my first order from Made in the Shade. The plants arrived quickly & were in great shape! In fact, they were gorgeous, nice sized hostas. I will be placing another order very soon! Rob was great to do business with!!!
On May 23, 2014, jmmerrifield Warner Robins, GA wrote:
If you are an avid hosta fan, look no further than Made In the Shade. They have a stunning variety to choose from, and the processing of your order is superior from start to finish. They ship on Monday's and Tuesday's so your order is there before the end of the week, usually within a couple of days of shipment. Each specimen is carefully packaged with tender loving care, and they arrive in excellent condition. The Hosta Guy is the one to turn to if you love hostas like I do and have bountiful shade in your yard that needs some stunning additions!
This was the first time I have ordered plants from out of state. A friend recommended "Made in the Shade Gardens" as her favorite hosta site. She knows a lot about hostas having over 75 plants in her garden.
My 6 plants came on time and looked terrific. I planted them a few days ago and they look more healthy than my older hosta plants that are just emerging. The new plants continue to look healthy and strong. Their root systems were dense and moist upon arrival. They did a super job packing them for me. All in all, I am very impressed with this company and plan to do more business with them in the very near future.
I am a veteran mail order gardener and Hosta grower, but had never ordered from Made in the Shade before. I guarantee I will be ordering from the Hosta Guy again! I ordered 8 mini and dwarf varieties that are not always easy to find locally and they arrived well-packaged, on time, and in great shape.
On May 9, 2014, rosies_garden Walkerton, IN wrote:
Posted on April 17, 2008, updated May 9, 2014
This was the best experience that I've ever had when ordering anything!!!
I was looking for hosta "Stitch in Time" and found Rob's website. I emailed questions about another hosta and was amazed by the prompt courteous reply that I received. I was so impressed by Rob's sincerity that I ordered 6 hostas. They were ordered on the 7th and received on the 16th. They are healthy, beautiful plants with very large roots. They are in perfect condition - can't ask for anything better. I am creating a new hosta garden and will be ordering more as soon as I can get the area ready.
On May 9th, 2014, rosies_garden added the following:
I received a shipment of hostas from Rob on Wednesday. They are big, beautiful, healthy plants - just what I expect when I order from Made in the Shade Gardens. I emailed Rob on May 1st with a list of the plants I was looking for and he replied immediately. The plants were shipped on May 5th and arrived by Priority Mail on May 7th. Can't ask for better service than that! I also have the privilege of buying plants from Rob when he vends at Hosta College. The plants he sells while vending are just as spectacular as the ones he sells online. I've never had a bad experience and I've been buying from Made in the Shade since 2008.
On May 9, 2014, MtnGardener Longmont, CO (Zone 5a) wrote:
Posted on May 8, 2008, updated May 9, 2014
The plants were delivered priority mail and arrived in terrific shape. They are beautiful! I have mail ordered from other companies and have always been disappointed. Not this time!! I would recommend Rob to anyone.
On May 9th, 2014, MtnGardener added the following:
Last fall, 2013, I made another order with Rob. The plants arrived in box that had clearly been crushed during transport. I contacted Rob and he assured me that they'd be a-ok. The root system on the hostas were incredible. I planted them and held my breathe all winter. Well, he was right! Both of the semi crushed hostas are up and look great. Now to keep the pesky rabbits off them!
On Apr 24, 2014, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
Based on the positive reviews on DG and the very useful website, I decided to place my first hostas order (13 plants) from Made in the Shade. Order arrived quickly, nice plants, helpful communication. All good. I planted them the same way: in pots the same day they arrived and placed them in the same location. All growing very well except one, which eventually died. I sent Rob a picture of them and asked for advice. He promptly sent a replacement. I was very pleasantly surprised by the large beautiful looking replacement I got. Thank you Rob. Definitely recommend Made in the Shade .
On Apr 23, 2014, skidmorea80 Jeffersonville, KY wrote:
I have just received my first hosta order from made in the shade gardens and it arrived lightening fast! The plants were so well packed and healthy! It's clear that they really care for each plant personally. Can't wait to order a few more!!
On Apr 18, 2014, IAmGardenChik Middle Valley, TN wrote:
I just received my first order from Made in the Shade Gardens but it certainly won't be my last! It arrived right on time just as promised, the packaging was not only well done but also very reasonable, and what large, healthy plants! I am extremely impressed with this company from start to finish. It's very obvious Rob takes pride in his business - it shows in the superior quality of his plants, and in the follow-up email he sends to customers to ensure satisfaction with their orders. I absolutely recommend this company without hesitation!
On Apr 17, 2014, suesickels West Falls, NY (Zone 5a) wrote:
Made in the Shade produces a full list of common and unique hostas. With over 600 cultivars of my own, I am usually looking for specific plants and I am never disappointed. The quality of the plants is excellent. They are shipped in a careful and timely manner. Good communication through emails alerts me to look for the package so my plants will arrive in excellent condition.
Excellent!!! What more can I say about Made in the Shade? My first order arrived today and I received excellent service, excellent communication, excellent packaging, excellent shipping and excellent pricing. Even more important - I received ABSOLUTELY EXCELLENT hostas. They are truly gorgeous! :)
I will definitely recommend this nursery to my family, friends and neighbors!
This was also my first time with this company, and I must say there has only been one other company where I have had such a wonderful experience. The hostas arrived quickly and in perfect condition, plus the packaging was great. I also must mention the friendliness of the staff, in particular, Rob Mortko, who asked that I email him when the plants arrived, which they did, today! And now I am going to go right back and order some more!
On Apr 7, 2014, Cymbelina Prattville, AL (Zone 8a) wrote:
This was my first order with this company and it won't be my last. The selection is second to none that I could find for hostas which do so well here. Their product list can be sorted for several different characteristics and I chose size to find the largest hostas they had. I want them next to some elephant ears in a shady part of my yard. I placed my order with an email instead of a thousand clicks and quickly got an invoice and used Paypal...so convenient. Then, the very excellent communication continued with Rob sending emails to let me know when they should arrive and checking to be sure that they did. They were very well packed with some care taken to keep them moist and fresh. I popped them into the ground in no time and the experience has been a very positive one. With their selection and specials, I look forward to many more hostas gracing those shady neglected areas of my yard. I, once again, have to thank Dave's Garden for steering me in the right direction. No matter what flashy gorgeoous amazing deals some catalogs offer, if they don't rate here at Dave's Garden, they won't get my business. This highly rated company has earned this good reputation in my experience thus far. Thanks, Rob and thanks DG!
I purchased my very first hostas from Dave. I was recommended to him by a friend. I was very impressed. I placed my order with one date for delivery (or ship) and then our weather warmed up exponentially so I emailed and asked if we could change that date. No problem!!! The change was made and I was notified when the shipment was made. I went to the tracking link and was offered the opportunity to follow the shipment. I did that and knew exactly when they arrived (not to mention Dave followed up by email with me on the potential arrival of two specific days) I got the hostas yesterday and WOW they were in perfect shape (my husband was so concerned I was making a mistake having a plant shipped). The packaging was excellent and the plants and roots looked fabulous. My beds had already been prepared so I was able to put them right in the ground. This morning they looked very perky and beautiful. I'm just thrilled with my experience. HMMMM the hosta of the month is looking awful pretty -- maybe I need more!!!!!!!!!!!!!!!!!
I first met Rob and visited Made in the Shade several years ago when I lived in Kansas City. I loved visiting his greenhouse to pick out my hosta for the year. The plants were always healthy and mature which made an instant impact on my gardens. Our gardens were open every year to at least two garden tours. My hosta beds were always a favorite on tour. When I moved to NC two years ago, I have continued to buy hosta from Rob for my new garden. There has never been a time when I have gotten less than excellent mature plants that do well in my garden. In fact, there have been times when he would not ship a plant that he did not feel was ready to go into my garden. I am a customer for as long as Rob continues Made in the Shade. Thanks, Rob!!
I just received my order of large and variegated hostas from Rob, and I couldn't be happier. The shipping was fast, and the plants were large, healthy, and in great condition. The roots were moist and also very healthy, and they were well packed. I'm very pleased with the quick service and will order again. Also, the selection was amazing!
First of all, their selection is AMAZING. I was looking for one particular hosta which I could find nowhere else and they had it! They have a great online catalog with all kinds of variety from which to choose. It is in alphabetical order, and it tells you whether it has a certain fragrance, what the color variation is, what the size is, and what color flowers each plant has. Even more, it has pictures for nearly every selection they have and gives a price.
What impressed me as well was their customer service. I was told when it shipped out. On the day I was supposed to receive it, I received an email asking for me to reply to tell them whether everything had gotten to my house to my satisfaction. What other nursery does that?!
Plus, they have Paypal as an option, so I felt safe and secure in my payment.
I'm hoping for great success with my hostas! A+ company.
I ordered only two plants and after receiving them, I wished that I would have purchased more. The quality was excellent and packaging also excellent. Everything about the transaction was outstanding. I will be shopping for more very soon.
I ordered a hosta with a specific mailing date. Hosta was mailed as requested and plant was received in great condition. Communication from Rob the Hosta Guy was timely and appreciated. Would gladly do business with them again!
I just received my first order from Rob at Made In The Shade gardens. I am thrilled at the sizes of the hosta that I ordered. Rob's communication, packaging, shipping & hosta are wonderful. I am sure that I will be a return customer! Thank you Rob!!!
On Jun 26, 2013, Eclipse Norwalk, IA (Zone 5b) wrote:
Placed the order for hostas at 8pm and got an answer at 9:50 pm same day!
The plants were great sized,not a broken leaf or stem.Best I have gotten online! Will definately do business again,and again, and,