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Comments regarding Made in the Shade Gardens

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336 positives
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Positive rosies_garden
(2 reviews)
On May 9, 2014, rosies_garden Walkerton, IN wrote:

Posted on April 17, 2008, updated May 9, 2014
This was the best experience that I've ever had when ordering anything!!!

I was looking for hosta "Stitch in Time" and found Rob's website. I emailed questions about another hosta and was amazed by the prompt courteous reply that I received. I was so impressed by Rob's sincerity that I ordered 6 hostas. They were ordered on the 7th and received on the 16th. They are healthy, beautiful plants with very large roots. They are in perfect condition - can't ask for anything better. I am creating a new hosta garden and will be ordering more as soon as I can get the area ready.

On May 9th, 2014, rosies_garden added the following:

I received a shipment of hostas from Rob on Wednesday. They are big, beautiful, healthy plants - just what I expect when I order from Made in the Shade Gardens. I emailed Rob on May 1st with a list of the plants I was looking for and he replied immediately. The plants were shipped on May 5th and arrived by Priority Mail on May 7th. Can't ask for better service than that! I also have the privilege of buying plants from Rob when he vends at Hosta College. The plants he sells while vending are just as spectacular as the ones he sells online. I've never had a bad experience and I've been buying from Made in the Shade since 2008.
Positive MtnGardener
(1 review)
On May 9, 2014, MtnGardener Longmont, CO (Zone 5a) wrote:

Posted on May 8, 2008, updated May 9, 2014
The plants were delivered priority mail and arrived in terrific shape. They are beautiful! I have mail ordered from other companies and have always been disappointed. Not this time!! I would recommend Rob to anyone.

On May 9th, 2014, MtnGardener added the following:

Last fall, 2013, I made another order with Rob. The plants arrived in box that had clearly been crushed during transport. I contacted Rob and he assured me that they'd be a-ok. The root system on the hostas were incredible. I planted them and held my breathe all winter. Well, he was right! Both of the semi crushed hostas are up and look great. Now to keep the pesky rabbits off them!
Positive melanie3979
(1 review)
On Apr 26, 2014, melanie3979 Lynnfield, MA wrote:

I ordered four hosta plants and they arrived this week looking gorgeous! Very carefully packed with healthy foliage and long roots, looking forward to planting them in my shade garden this weekend.

Positive BrisbaneAnne
(30 reviews)
On Apr 24, 2014, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:

Based on the positive reviews on DG and the very useful website, I decided to place my first hostas order (13 plants) from Made in the Shade. Order arrived quickly, nice plants, helpful communication. All good. I planted them the same way: in pots the same day they arrived and placed them in the same location. All growing very well except one, which eventually died. I sent Rob a picture of them and asked for advice. He promptly sent a replacement. I was very pleasantly surprised by the large beautiful looking replacement I got. Thank you Rob. Definitely recommend Made in the Shade .

Positive skidmorea80
(1 review)
On Apr 23, 2014, skidmorea80 Jeffersonville, KY wrote:

I have just received my first hosta order from made in the shade gardens and it arrived lightening fast! The plants were so well packed and healthy! It's clear that they really care for each plant personally. Can't wait to order a few more!!

Positive IAmGardenChik
(1 review)
On Apr 18, 2014, IAmGardenChik Middle Valley, TN wrote:

I just received my first order from Made in the Shade Gardens but it certainly won't be my last! It arrived right on time just as promised, the packaging was not only well done but also very reasonable, and what large, healthy plants! I am extremely impressed with this company from start to finish. It's very obvious Rob takes pride in his business - it shows in the superior quality of his plants, and in the follow-up email he sends to customers to ensure satisfaction with their orders. I absolutely recommend this company without hesitation!

Positive suesickels
(1 review)
On Apr 17, 2014, suesickels West Falls, NY (Zone 5a) wrote:

Made in the Shade produces a full list of common and unique hostas. With over 600 cultivars of my own, I am usually looking for specific plants and I am never disappointed. The quality of the plants is excellent. They are shipped in a careful and timely manner. Good communication through emails alerts me to look for the package so my plants will arrive in excellent condition.

Positive MoDeb
(1 review)
On Apr 16, 2014, MoDeb Fredericktown, MO wrote:

Excellent!!! What more can I say about Made in the Shade? My first order arrived today and I received excellent service, excellent communication, excellent packaging, excellent shipping and excellent pricing. Even more important - I received ABSOLUTELY EXCELLENT hostas. They are truly gorgeous! :)

I will definitely recommend this nursery to my family, friends and neighbors!

Positive moonkiss
(1 review)
On Apr 9, 2014, moonkiss Norfolk, VA wrote:

This was also my first time with this company, and I must say there has only been one other company where I have had such a wonderful experience. The hostas arrived quickly and in perfect condition, plus the packaging was great. I also must mention the friendliness of the staff, in particular, Rob Mortko, who asked that I email him when the plants arrived, which they did, today! And now I am going to go right back and order some more!

Awesome company

Positive Cymbelina
(6 reviews)
On Apr 7, 2014, Cymbelina Prattville, AL (Zone 8a) wrote:

This was my first order with this company and it won't be my last. The selection is second to none that I could find for hostas which do so well here. Their product list can be sorted for several different characteristics and I chose size to find the largest hostas they had. I want them next to some elephant ears in a shady part of my yard. I placed my order with an email instead of a thousand clicks and quickly got an invoice and used convenient. Then, the very excellent communication continued with Rob sending emails to let me know when they should arrive and checking to be sure that they did. They were very well packed with some care taken to keep them moist and fresh. I popped them into the ground in no time and the experience has been a very positive one. With their selection and specials, I look forward to many more hostas gracing those shady neglected areas of my yard. I, once again, have to thank Dave's Garden for steering me in the right direction. No matter what flashy gorgeoous amazing deals some catalogs offer, if they don't rate here at Dave's Garden, they won't get my business. This highly rated company has earned this good reputation in my experience thus far. Thanks, Rob and thanks DG!

Positive najoliaj
(1 review)
On Apr 4, 2014, najoliaj Mandeville, LA wrote:

I purchased my very first hostas from Dave. I was recommended to him by a friend. I was very impressed. I placed my order with one date for delivery (or ship) and then our weather warmed up exponentially so I emailed and asked if we could change that date. No problem!!! The change was made and I was notified when the shipment was made. I went to the tracking link and was offered the opportunity to follow the shipment. I did that and knew exactly when they arrived (not to mention Dave followed up by email with me on the potential arrival of two specific days) I got the hostas yesterday and WOW they were in perfect shape (my husband was so concerned I was making a mistake having a plant shipped). The packaging was excellent and the plants and roots looked fabulous. My beds had already been prepared so I was able to put them right in the ground. This morning they looked very perky and beautiful. I'm just thrilled with my experience. HMMMM the hosta of the month is looking awful pretty -- maybe I need more!!!!!!!!!!!!!!!!!

Positive tinnette
(1 review)
On Sep 26, 2013, tinnette Matthews, NC wrote:

I first met Rob and visited Made in the Shade several years ago when I lived in Kansas City. I loved visiting his greenhouse to pick out my hosta for the year. The plants were always healthy and mature which made an instant impact on my gardens. Our gardens were open every year to at least two garden tours. My hosta beds were always a favorite on tour. When I moved to NC two years ago, I have continued to buy hosta from Rob for my new garden. There has never been a time when I have gotten less than excellent mature plants that do well in my garden. In fact, there have been times when he would not ship a plant that he did not feel was ready to go into my garden. I am a customer for as long as Rob continues Made in the Shade. Thanks, Rob!!

Positive tnobbe
(1 review)
On Sep 20, 2013, tnobbe Oshkosh, WI wrote:

This is the first time I have ordered and am thrilled with my hostas. They are larger than I expected and very healthy. I highly recommend Made in the Shade.

Positive maureench
(4 reviews)
On Sep 11, 2013, maureench Philadelphia, PA wrote:

A++. Received prompt emails acknowledging order and when to expect shipment. Healthy plants received in excellent condition. Professional, friendly, responsive. A real pleasure.

Positive jimd2
(1 review)
On Sep 9, 2013, jimd2 Marysville, OH wrote:

i have had two orders with them and had great service and quality plants both times.

Positive Okiepharmgirl
(1 review)
On Aug 24, 2013, Okiepharmgirl Tulsa, OK wrote:

Great plants, wonderful customer service, super nice guy. Will definitely order again!

Positive nls21075
(3 reviews)
On Aug 15, 2013, nls21075 Elkridge, MD wrote:

I just received my order of large and variegated hostas from Rob, and I couldn't be happier. The shipping was fast, and the plants were large, healthy, and in great condition. The roots were moist and also very healthy, and they were well packed. I'm very pleased with the quick service and will order again. Also, the selection was amazing!

Positive lilpocky
(3 reviews)
On Aug 2, 2013, lilpocky Greencastle, PA wrote:

First of all, their selection is AMAZING. I was looking for one particular hosta which I could find nowhere else and they had it! They have a great online catalog with all kinds of variety from which to choose. It is in alphabetical order, and it tells you whether it has a certain fragrance, what the color variation is, what the size is, and what color flowers each plant has. Even more, it has pictures for nearly every selection they have and gives a price.

What impressed me as well was their customer service. I was told when it shipped out. On the day I was supposed to receive it, I received an email asking for me to reply to tell them whether everything had gotten to my house to my satisfaction. What other nursery does that?!

Plus, they have Paypal as an option, so I felt safe and secure in my payment.

I'm hoping for great success with my hostas! A+ company.

Positive CementQueen
(1 review)
On Jul 18, 2013, CementQueen Bull Valley, IL wrote:

Plants were large and in perfect condition. Excellent customer service. This was my second order in a couple of years. The selection is great.

Positive wbrewerjr
(1 review)
On Jul 13, 2013, wbrewerjr Omaha, NE wrote:

I ordered only two plants and after receiving them, I wished that I would have purchased more. The quality was excellent and packaging also excellent. Everything about the transaction was outstanding. I will be shopping for more very soon.

Positive cbarnard
(1 review)
On Jul 11, 2013, cbarnard Richland, WA wrote:

I ordered a hosta with a specific mailing date. Hosta was mailed as requested and plant was received in great condition. Communication from Rob the Hosta Guy was timely and appreciated. Would gladly do business with them again!

Positive hydeparkroad
(1 review)
On Jul 6, 2013, hydeparkroad Ravenel, SC wrote:

All good! Thanks, Rob!

Positive woodsqueer
(1 review)
On Jul 6, 2013, woodsqueer Greenville, ME wrote:

I love Made in the Shade Gardens. The Hostas are always beautiful and packaged so well. The selection is one of the best on line. This is the only place I buy my Hostas.

Positive mattsmom
(19 reviews)
On Jul 3, 2013, mattsmom Tomah, WI wrote:

I just received my first order from Rob at Made In The Shade gardens. I am thrilled at the sizes of the hosta that I ordered. Rob's communication, packaging, shipping & hosta are wonderful. I am sure that I will be a return customer! Thank you Rob!!!

Positive Eclipse
(12 reviews)
On Jun 26, 2013, Eclipse Norwalk, IA (Zone 5b) wrote:

Placed the order for hostas at 8pm and got an answer at 9:50 pm same day!
The plants were great sized,not a broken leaf or stem.Best I have gotten online! Will definately do business again,and again, and,

Kyle C.

Positive Liberty12
(1 review)
On Jun 21, 2013, Liberty12 Minneapolis, MN wrote:

All 6 hostas arrived - all excellent plants, generous sizes, too. Very pleased with buying experience.

Positive ConnorsCurls
(1 review)
On Jun 17, 2013, ConnorsCurls Forest Hills, MI wrote:

I placed an order and all the plants arrived carefully packaged and were great specimens.
I have also sent questions to Rob about concerns with my own plants and he has always responded and been very helpful.
I will definitely order from this garden again.

Positive jfkiii
(6 reviews)
On Jun 17, 2013, jfkiii UNION MILLS, NC wrote:

Mr. Hosta Guy [Rob] impressed me on the phone and his attention to details prompted me to place my first order with him. My plants were shipped as promised and arrived in perfect condition. The plant sizes and especially the big root systems [[to me roots and crown are the most important sign of a plant that is healthy and will grow quickly] meet my criteria for plant success.
I was also impressed with Rob's follow-up after the shipment and his quick response to an inquiry that I made after receiving my order.

Positive KfHosta
(1 review)
On Jun 14, 2013, KfHosta Ladue, MO wrote:

First time to order by mail from Made in the Shade but had heard many positive comments from other members of the St Louis Hosta Society. We have had such cool, rainy weather that I didn't even think to check before telling them to go ahead and ship. They traveled over two days in the 90s. Coming out of the box, they looked so fresh I couldn't believe it was possible. They were the healthiest, largest root systems I have ever ordered. Will always check here first to see if they have what I am looking for.

Positive grammaquilter
(1 review)
On Jun 14, 2013, grammaquilter ELLERY, IL wrote:

I am extremely pleased with my hosta plants. They arrived promptly. They were huge plants, healthy and green. The best plants I've ever received mail-order. I was shocked at how lovely the plants were as I opened the box. They have exceeded my expectations. They are now my first choice for hosta orders.

Positive gardenlarch
(1 review)
On Jun 8, 2013, gardenlarch Saint Clair, MI wrote:

I was very pleased with my order. The communication was excellent and the plants arrived in great shape. The leaves and roots were very healthy. I would not hesitant to order again.

Positive neohiogardener
(4 reviews)
On Jun 5, 2013, neohiogardener Struthers, OH wrote:

Wow! I can't say enough good things about this company. Perfect communication, careful packaging, huge plants that adapted very well in my garden. Purchase with confidence, you'll be glad you did.

Positive elfeik
(31 reviews)
On May 23, 2013, elfeik Near Kansas City, MO (Zone 6a) wrote:

Good selection at reasonable prices. Made a second order to them this year, both times I have received large healthy starts.

Positive JetGal
(21 reviews)
On May 23, 2013, JetGal Sugar Grove, IL wrote:

Shame on me for not posting after receipt of my 1st order with Made In The Shade last September, but, "better late than never." Was so very happy with the plants I received last year + the awesome customer service provided by Rob that I knew I would be placing more orders with him going forward, which I did this past Monday.

In addition to all of the hosta varieties Rob offers, I couldn't believe how many more he added for 2013! How's a girl to choose??? Whew ... that was difficult, but I some how managed to maintain some level of self-control!

Thanks Rob & Made In The Shade for the beautiful plants you sent me last year [which are growing wonderfully] & I can't wait to receive my new plants next week :)

Positive Irod
(1 review)
On May 21, 2013, Irod Danbury, WI wrote:

As a new customer I was concerned about the quality of the ordered hostas. The plants were in great condition, ready to plant. Rob has a returning customer because of his "customer service" and a great product!

Positive ZBestGal
(6 reviews)
On May 20, 2013, ZBestGal Biddeford, ME wrote:

Oh it must be Christmas. Four large boxes of hostas arrived today from Made in the Shade. I am very impressed with the size and health of the plants! Thank you Rob Mortko these plants are great.

Positive SueOklaHoward
(1 review)
On May 20, 2013, SueOklaHoward Fort Lauderdale, FL wrote:

On April 3,2013 I received 31 Hostas that I had been ordering since Nov.2012. I ordered 6 each month and sent a check with each order so in April all I would have to pay was the shipping. Rob thought that was a great idea because I'm on SS now. The plants arrived and the packing was actually pretty, I felt I should pay extra but Rob said "thats the way we do it'. The root systems were huge,every plant had 3 to 7 eyes they were all already leafing out, I mean beautiful healthy plants. April I odered another 6 plants same thing, I get an email that my order arrived and 3 days later I have my beautiful Hostas. In11/2 months they have doubled and some tripled in size. I will keep ordering each month because I"m just up to the L's . And the say Hostas won't grow in Florida.

Positive Maceyboy
(3 reviews)
On May 3, 2013, Maceyboy Westfield Center, OH (Zone 6a) wrote:

I received my shipment of Hosta's on time and in great condition. These are nice sized plants and I plan to give Rob more orders as our planting room permits. I am a long time member of the American Hosta Society and appreciate the quality of the plants they offer.

Positive Grinchie
(1 review)
On Apr 25, 2013, Grinchie Mineral Wells,
United States wrote:

Would I buy from this company again? You bet!! I received good service, plants were healthy and had good a root system, they were packaged well, and they provided good communication.

1. They emailed me when my order shipped and provided
me a tracking number.
2. They tracked my order, and emailed me to let me know
what day to expect my order.
3. They wanted me to email them once I received my hosta order and inspected my plants.

How many companies do this for their customers? This shows me they care about their customers and their company's reputation. I'd highly recommend this company to anyone who wants to buy hostas.

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