This company really cares about its customers. Rob notified me by email when my order would be shipped and then checked to make sure I was satisfied. My hosta was packed very well and arrived in perfect condition. I chose them because of their prices, and was also very pleased by their service.
On Mar 31, 2011, trollfarmer Greensboro, NC wrote:
I made my first order of 6 hosta from Rob and they arrived so fast and in great condition! He was so kind to give me advice on fast growing selections and letting me know by e-mail when my order would arrive. I'll be sending another order this week! Rob IS the hosta man!
I have ordered from Made in the Shade several times as I love hostas and I have not been disappointed. I received 10 Paradigms a couple of weeks ago and they are beautiful.
Thanks,Rob and staff.
vshade , Rochester, MN
I ordered four hostas simply from the description and information contained in this website, as I literally know nothing about hostas and am not really a gardner. When I received them, I was concerned about one of them that seemed less "weighty" than the others and thought maybe the plant would die. When I wrote an email to the company, I received very timely responses and advice. All the plants are now (three months later) thriving and I've had many compliments.
This is a fabulous company!!!!!!
Posted on September 10, 2007, updated August 5, 2010
While doing a search for a specific variety of hosta, I found Rob's company Made In the Shade Gardens. I was impressed with the background information about him and his company and contacted him for a price quote. He was prompt, helpful, and business-like. After placing the order with him, I found that the plants were shipped promptly and arrived with solidly developed roots and in good condition. I was impressed with Rob's continued prompt responses and a good quality product. I am looking forward to buying more hostas from him in the future!
On August 5th, 2010, WisconsinGal added the following:
Original comment was from last year. I just placed two more orders with Rob this year (for someone else and for me). My order arrived quickly. The plants were extremely healthy looking, and packed perfectly. Not one leaf was injured in shipping due to the fantastic way they packaged everything. The person I ordered plants for said everything was healthy and arrived in perfect condition. I highly recommend doing business with this company.
On Jul 25, 2010, monka1 Oberlin, PA United States wrote:
They shipped a plant from their place in Kansas to my place in Virginia. It arrived quickly and in good condition. The customer support provided was fast and friendly. Overall, a good transaction and I would do business with them again.
I wish all businesses were operated the way this one does - fast & friendly service with a quality product. I agree with all other positive posters. This was my first order and I am sure it won't be the last.
Pleased with both service and product. The Hosta Guy accommodated my requested shipping schedule completely. The plant is a strong, healthy specimen. I will be comfortable ordering from this nursery again.
Great experience! Rob is very helpful and prompt in getting back to you with questions, and follow up to make sure your order arrived in good condition. I was looking to add to my original order of 'Venus', specifically hostas with wonderful flowers. He made some great suggestions, and I increased my order. :-) All arrived in perfect shape with strong healthy root systems. Each variety since planted 3 weeks ago, have all increased in size and are growing nicely. Looking forward to seeing the flowers later this summer. I highly recommend Made in the Shade!
On May 13, 2010, KaylyRed Watertown, WI (Zone 5a) wrote:
Score one more positive rating for Made in the Shade! I ordered and paid for my hostas in March and asked for a shipping date of May 5. On May 6 I received an email saying that my plants had shipped as requested and should be on my doorstep that day. Sure enough, they were...and they were beautiful, large bare-root plants that were will packed and in perfect condition when I received them. They were nicely rooted, too, so they began to take off growing as soon as I planted them.
I'm completely satisfied with the communication and the quality of the product I received from Made in the Shade. I'll definitely shop with them again.
I clicked on to Dave's to leave a positive feedback for MADE IN THE SHADE GARDENS but after reading the other feedbacks they have recieved there is not much more I can say. It was my first order from them and everything was perfect. Wonderful, large healthy divisions shipped with great care and attention to detail. They are a real customer oriented Company and a pleasure to deal with.
On May 11, 2010, basmedley Mount Pleasant, MI wrote:
I ordered three Hostas, all the plants were in excellent condition, the shipping was very fast, and Rob kept me informed as soon as the plants were mailed, I was very pleased with the plants and the service! Excellent job!!
Posted on August 12, 2009, updated May 7, 2010
Rob was very helpful when I placed my order. The plants are of exceptional quality. I highly recommend this company. They take the time to ensure you are happy with your order. I will be ordering again in the spring.
On May 7th, 2010, junderwo added the following:
I just received my second order from this company. The plants are exceptional. The owner follows up to ensure customer satisfaction. I will be ordering again!2
On May 7, 2010, TuddyE Georgetown, KY (Zone 6a) wrote:
Posted on August 2, 2007, updated May 7, 2010
This is the first time I have ordered from this company, but it definitely won't be the last. Rob really deserves the 100% rating he has. I was a little worried about ordering due to the summer heat, but after reading the reviews I decided to chance it. It really wasn't taking a chance since he obviously has done this before, and knew exactly what he was doing. All of my plants were large and healthy, and they arrived in excellent condition. He even gave me money off one of my choices because a leaf had a rip in it! I've gotten so many plants in bad shape in good weather, and nobody ever cared if what they looked like [always told to plant and it would grow, eventually]. If you are in the market for hosta's, give them a look see. I think you will surprised by the prices and selection, and pleasantly surprised at the order you will receive. I rate Made in the Shade and Rob right up there with the best of them.
On May 7th, 2010, TuddyE added the following:
Can't say enough about the wonderful service--Rob is A-1. Great selection, wonderful plants, good prices and the best service around.
Once again my order was perfect--thanks Rob!!
Had an awesome experience with Made in the Shade - my 4 hostas arrived in GREAT condition. I was impressed with the packaging (simple and effective!) and the health/size of the plants inside. The price was much better than my local nurseries even with shipping factored in. Great communication from Rob regarding the estimated arrival of the plants. All around, a fantastic experience and a company I would enthusiastically recommend to others - I'll certainly do business with them again!
On Apr 29, 2010, runnerboy713 Westborough, MA (Zone 5b) wrote:
I placed an order for 3 Hosta plantiganea 'Venus' plants back in March as they can be hard to find locally. I was leery of ordering live plants through mail due to bad experiences with other companies in the past. Rob was great, suggested a shipping date for my area, and it arrived promptly when shipped. He emailed the day after to alert me that it had shipped and followed up to ensure it had arrived. All three plants were securely packaged and arrived in excellent condition. Another plus is the easy to use website. I'll be sure to use this company again in the future.
If you want a personalized, efficient, and quality buying experience for hostas start here!
Third order just received. Rob is very personable, quick to respond and good follow through. Plants healthy and quick to establish the first year, the ones from last year are coming up a treat. Rob has a very extensive selection so its a dangerous place to shop for the Hosta addicted, be warned.
I received my order within 2 days, as Rob predicted. The plants were in good shape and all was well. The thing I appreciated most was that Rob kept in touch with me through e-mails making sure I knew the arrival date and checking to see if I received my order and if I was satisfied. I will do business with this company again.
I met Rob as a new member of AHS and the $15.00 voucher redeemable program for new members. The five Hostas I ordered arrived on the day I had ask and what beatuiful plants, the root systems were unbeliveable. I am planning a trip with 3 other Hosta Lovers at the end of April so we can get more of these beautiful, healthy plants. Sue H.
This is the second year I've ordered hostas from Rob. Rob is prompt at responding to questions, and very helpful. The plants have arrived healthy & well packed. I recommend this company, and plan to order more hostas from him next year.
What a terrific experience. The Fried Bananas Hosta I ordered was beautiful with clean, well established roots and had about 8 leaves. Rob was so quick with answers to questions getting right back to me. With the extensive selection, great customer service and top notch plants, why order your Hostas from any other place?!
Made in the Shade
I ordered a "Stitch in Time" hosta for a 50th birthday gift for a friend who adores hostas. It arrived in perfect condition. I would recommend buying from this company. Today is August 27, 2009.
Today, I received my second order from Made in the Shade Hostas. I purchased 2 Blue Mouse Ears (minatures). Rob with all of his patience guided me to these mini's (via multiple e-mail's) when I could not get the exact ones because they were no longer available. The plants are gorgeous, so bright, moist and fresh, they look like they have never been disturbed! I will never buy from anyone else. The service, advice, consultations, communications, and shipping with notification and tracking is the very best.
HappyPuppy, Acton, Ma.
After placing my order via Made in the Shade Gardens' website, I received my order within 3 days. The six plants arrived with ample, healthy leaves and good root systems. They are now planted and adjusting to their new climate and soil. I couldn't be happier with the plants and the prompt responses from Rob. I'm looking forward to watching the new hostas grow. Thanks so much.
On Jul 30, 2009, Turkeycatsmom Carlisle, PA wrote:
My Sun Spot hosta arrived today in excellent condition. She's doing fine in her new home which is currently a large Italian terracotta pot. Comes early fall, she'll have a permanent home in one of our shade gardens. I definitely will buy from Made in the Shade Gardens again. Great service and fabulous hosta selection.
I just received the first hostas I've ever ordered online. Service was fantastic. Great communication, and the hostas arrived quickly and in great condition. Follow-up is superb. I would definitely order from Rob again. Thanks!
I had ordered from other "nurseries" who were so disappointing I didn't know whether to trust another one or not. I'm glad I did! Made in the Shade sent a wonderful plant and has a clever way of shipping so the plant is not damaged in shipment. I would never hesitate to order from Made in the Shade!
I phoned Made in the Shade and asked them some questions before making my choice on my hostas, even a question about an hosta they didn't have, they give me the name of the nursery that carry it. They answered with kindness not even sure I will give them an order. I finally a few days later, ordered 3 hostas that arrived today in tiptop shape after being notice by an email that it should arrive today. That is great service and good quality hostas. It was my first time but not my last time I will order with them, Thanks you Rob, Marie-Helene
On Jul 17, 2009, redneckwynn Great Falls, MT wrote:
I have bought hostas before but I was tired of the "box store" lack of variety in hosta choices. I found Made in the Shade and liked the variety and colors I have to choose from. I was skeptical about buying plant material from an internet site, so I did weigh the comments made by previous customers and I was not disappointed. My plants arrived in 2 days, in excellant shape with a healthy root system and they are doing well in my garden. I am now hooked and I will be ordering more from Rob in the future.
On Jul 16, 2009, theirislady Sandwich, MA (Zone 6a) wrote:
I ordered plants to surprise my 'hostaholic' husband on his birthday. They arrived in 2 days in beautiful shape and he was quite happy. Personal note from Rob at Made in the Shade and great all round service. Will definitely order from them again and tell all my 'hosta-lovin' friends.