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|On Sep 9, 2016, mylittletrees Corning, OH wrote:
Prices are decent on some things; others not so much. For two years I've bought Vitex from them, and they won't live for one year. They grow and bloom but die out in cold weather. Strange because I am in the same hardiness zone as their greenhouse. This year I went back to buy a 3rd one, and what they had in stock looked puny and weak. I didn't even bother. They don't offer replacements like some places do. Overall they have a nice selection, with many varieties. However everything I've bought from their store has had aphids or some kind of mites on it as I carry it out the door. It's bad because I buy herbs and want to use them, but I immediately have to start spraying instead. Not very helpful, and some of the workers aren't familiar with what is advertised on their website.
|On Apr 27, 2010, ThomasAGT wrote:
DO NOT PURCHASE PLANTS FROM THIS COMPANY! I purchased some chrysanthemum plants from them a few months ago as I was just beginning to start my vegetable seeds indoors. Stupidly, I placed their plants along side mine on my indoor seed starting shelves. A few weeks later, all of my artichokes, peppers, ground cherries, strawberries and tomatoes were infested with aphids and gnats! I've had to throw away all of my beautiful artichoke seedlings. And at the moment, I'm still battling these pests and trying to save the rest of my plants. How do know these plants were the source of my misery? - because I fail to see how these pests could have ended up in my basement in the dead of February any other way.
|On Apr 19, 2009, mudpiegirl (Zone 7a) wrote:
I ordered 4 mexican oregano (Lippia graveolens) plants from this company. I have been looking for a source for Mexican oregano for months and ended up having to pick between this company and another that would have charged me 17 dollars for shipping 2 plants. So I went with Companion Plants. When the plants arrived they were chlorotic, spindly, infested with whiteflies AND aphids, and overwatered (algae or moss was actually growing on the top soil layer--not a good environment for mexican oregano!) I should have thrown them out, and demanded my money back, but I have been desperate for Mexican oregano so I decided to try to save them. When I repotted them I found that all of them had either been recently transplanted into 4" containers from 2" containers, or maybe not so recently-- they were all so rootbound within the 2" previous container area it wouldn't have mattered how long they had been in a larger container. Except for one of the 3, which had been so overwatered that the roots had rotted. I threw that one out.
|On Sep 4, 2007, agricolarum San Francisco, CA wrote:
I received plant materials of a quality which I deem unacceptable. Basically, I was sent a number of very spindly seedlings, two of which were nearly undiscernible, puny and mashed into the soil as they were, rather than the healthy, robust plants which I had expected to receive and have read about in other postings about this site. I contacted the vendor at once to advise him of my refusal of acceptance, after taking photos of the seedlings in their shipping box. He said that he understood why I had had the reaction I had but felt that they would do well in time. He also said he would credit the charges back on my card. While I appreciated the prompt and fair response to my complaint, i.e. no charge for unacceptable merchandise, I do not think providing grossly inferior merchandise is acceptable. And, if you yourself are aware that a customer might object to the plant quality provided, why send it in the first place? Or at least give fair warning and an opportunity to pass. So I would have to say: deserves F for plant quality, A for responsiveness to customer complaint. If I had wanted seedlings, I'd have ordered seeds, at a greatly reduced price!