On Apr 11, 2011, Coreyville Federal Way, WA wrote:
We live in the Pacific Northwest and this is the 2nd time we have purchased Hostas from New Hampshire Hostas. Plants are healthy and beautiful, they have a huge variety, the plants are packaged perfectly and shipped fast with planting instructions included. We were so happy after our first purchase, we ordered again in March of this year and will order additional varieties every year from New Hampshire Hostas. We also bought a beautiful fern this year....we love your plants!
Posted on April 14, 2008, updated March 19, 2011
I just received and planted my first order from this company. The hosta's were the best I have ever bought. They arrived packaged perfectly and the order arrived when they said it would. What a great experence!
On May 8th, 2008, BoFo added the following:
I received my second order today. What a great company. The order arrived quickly and packaged perfectly. My first group of hostas jumped out of the ground and are already beautiful. Thanks!On March 19th, 2011, BoFo added the following:
Just received my third order from this company...Plants are better than ever! Hostas actually grew through their packing during transit. Spring has sprung in east Texas and I am in Hosta Heaven!
I have only been using mail order companys for a few years. I had been somewhat disappointed with a hosta order from another company last year, but wasn't sure I was being fair. Well, after my experience with New Hampshire Hostas I realize how inferior they were! These plants are luscious, beautiful, growing in lovely damp earth, and packaged well. I ordered one fern as well and it is all I could wish for. I can't recommend this company enough.
On Dec 30, 2008, original_dallas Worcester, NY wrote:
Better late than never to rate this company since I ordered May, 2008!
Richard Merritt is one of a kind. He's helpful and considerate
and of all the mail order companies I have dealt with, his
was the easiest.
I received my order in a timely fashion and even got a bonus
plant, which was delightful.
I thought one of my ordered plants, a giant variety, wasn't going to make it because of a unusual heat surge during shipping, so I isolated it and heeled it in to see what it would do..
In the mean time, I wrote and mentioned it. He offered to
send it out the next week. In the mean time, the plant
revived < it's now one of the biggest!> and I let him know
and he thanked me for telling him to save him the cost and shipping.
I would recommend his company to anyone interested in hostas. He also has a huge selection with very detailed information.
I hope to buy more this coming spring.
Having read all the other positive comments, there is no need for me to add more, but I will!
Plants arrived packed better than any others I have ever received - amazing!
Plants were exceptional, in size and quality, I couldn't have picked better ones for myself.
Had problems with credit card ordering - no fault of NHH - and had a personal call within an hour.
Prices on the plants were excellent and I wouldn't hesitate to buy from them again.
Varieties easy to locate on the extremely well organized web site.
Shipping and handling costs extremely reasonable.
Current sale is amazingly generous!
Will buy from this company again and will heartily recommend them.
Ordered several plants which only took three days after ordering to arrive. FedEx delivered to wrong address (frequent occurrence here) but neighbor redelivered the same day. Certainly not the seller's fault. High quality plants with about the best packing I've ever seen. Good selection online and easy ordering process.
Ordered 4 hostas and got a bonus for a very reasonable price. They arrived quickly and were wrapped exceedingly well. Very pleased with what I received and would not hesitate to order from them again. A good bang for the buck hosta seller!
Their easy-to-navigate website offers an extensive selection of hostas, some of which are otherwise quite difficult to source. My plants were packaged securely and shipped promptly, arriving in impeccable condition. I had a very positive experience with NH Hostas and would not hesitate to purchase from them again.
Excellent experience. I was impressed from the get-go. Great website, wonderful selection. However, a company can look great online and have problems when it comes to order fulfillment. These folks were terrific. Five-star plus!
Good communication via email. Order was shipped fast and most importantly, the order was even better than hoped for. The plants were healthy, looked great and I was particularly impressed with the quality of packing and shipping. The plants were in superb condition. Nothing was damaged, the plants were fresh and looked totally great. No breakage or damage in shipping. The shipment (from NH to NC) was sent FedEx and the materials were nicely moist on arrival. I only wish that all online companies were so professional. BTW, I found the company by online search for hosta and had read NO reviews of the company prior to placing my order, so this was a serendipitous finding!! I wouldn't hesitate to order again, particularly after seeing my experience affirmed through the reviews of others!
On May 12, 2008, CarynDalton Marysville, OH wrote:
Website: Their website is a great resource. Their plants are listed by grouping (sun tolerance, size, color,etc) though I did find that some hostas were not listed in more than one category when they should have been. By all means use the search box for the name of the cultivar you are looking for if you don't find it in the group you first looked in. The shopping cart keeps your items for 7 days and allows you to see thumbnails. These are very big pluses with me. The about us and other necessary pages are easy to find and easy to navigate. They offer suggestions for planting companions and I appreciate that very much.
Communication: Richard was polite and quick to reply to my request to hold shipping off until my last expected frost date which was a full month after he thought. Know your date and communicate with them or you might get yours way too early! He was really agreeable to changing the date no problem. He emailed to tell me when my order was shipped and gave me a tracking number.
Shipping and packing: They used fed ex which I personally haven't had as much success with as UPS but I understand that my opinion is based upon many variables which can't be controlled by New Hampshire Hostas. The boxes did not seem damaged upon arrival and they were sealed and marked well. The plants were packed in a way that I did not expect, their 4 1/2 inch pots lying on their sides with either wads or grouped sheets of newspaper supporting and layering the pots. Each pot was wrapped in a plastic bag with a cinch or twist tie around the stems of the hosta to contain the soil. Moist newspaper was also placed on top of the soil in each container. Even at that, there was displaced soil in several of the containers, but not a big deal. I suspect it was the fact that they were lying on their sides that caused the soil to come out. Now, the biggest problem I had is that the foilage on almost every plant was damaged to some degree. The biggest problem is that the plants appeared to have been exposed to some frost judging from the tell-tale clear patches on the new growth and even some of the older growth. In my area, we had been blessed with several days in the 50s and 60s so it wasn't here that it happened. The baby plants that had only new terminal shoots were the most affected. In addition to the frost issue, several of the leaves were bent, creased, cracked and had rips due to the newspaper and the way they were lain in the box. I see that they get more plants in the box than the other order I placed with another company who sent the same amount of plants in two taller boxes, but it was definately at the expense of the foliage. Even the plants that had only tips suffered damage from the twist ties bearing down on the tips and causing rips in the tender foilage. But, one reason I love Hostas is the fact that they can take a beating and keep on going so I'm cool with some damage. I do not expect immediate gratification and I know as long as they don't die on me for some kooky reason, they'll be good year after year.
Plant condition: I've already mentioned the packing/shipping damage. That's really all there was wrong with the order. I didn't notice ANY bug activity which was impressive. The other company I ordered from had substantial damaging insect activity. These plants have been babied in my brightly lit bay window for several days now and they are doing fine but they are still bent and damaged. The clear patches from the cold damage are turning brown now. They'll be ok and I'll start to harden them off as soon as the conditions are right outside. Been doing this a long time so I don't have worries about their making it as long as there is no fatal unknown. Oh yes, every plant came with a tag. Thank you for that! I'm not THAT good that I know every new hosta by its new foliage.
Price: Well, I bought from this company partially based upon their good selection and their good prices. They have some really good deals on certain cultivars so it's worth looking carefully. Use the search box because it turns up more than their groups show. What really makes shopping here a good deal is the fact that they give bonus plants based upon your total order. You are not limited by plant, but by price of the plant. I am happy with the selection of bonus priced plants and I received two of them. Also, the shipping is 9.99 flat rate for your whole order. Even with a small order this is a fair deal. With a bigger order, it's a great deal, but keep in mind the way they pack things. Your going to get nice big pots and plants (I haven't checked the rootballs yet because the plants were stressed and I didn't want to put them through that) but they are bound to have some leaf damage because of the way they are layered on their sides in the box. Maybe this is why they can offer lower shipping. I ordered the same amount of hostas from another company and received two taller boxes and was charged about $30 but had absolutely no damage from shipping/packing. Just something to keep in mind.
Would I buy again? Yes, definitely. I might ask for a little later shipping date to avoid whatever cold snap happened between there and here though. The fact that they are damaged does not keep me from buying again because Hostas are tough, but it's something to keep in mind for those people that expect absolute perfection. And, maybe they will rethink how they pack stuff and come up with a way that will ensure less damage? No matter, I'll shop again. Thanks Richard.
On May 12th, 2008, CarynDalton added the following:
On May 12th, 2008, CarynDalton added the following:
Excuse me, please. Two details need to be changed. The "other company" I referred to had a total shipping charge of $18 for 21 plants (2 more than this order) and there was not substantial bug activity, there was a LOT of bug activity. I am rethinking the world substantial.
I totally love doing business with New Hampshire Hostas.
Everything arrives healthy and vibrant and extremely well packaged. The owner is responsive to questions and there is nothing negative about buying here !!
I love Hostas and they have them all !
First time ordering from New Hampshire Hosta but certainly not the last! Beautiful, healthy plants arrived in top condition, carefully packaged. They're all thriving despite this year's drought and are now carefully mulched for their winter sleep. Prompt, professional communication from Richard was much appreciated and added to the overall positive experience shopping at New Hampshire Hosta. Two thumbs up for sure.
Very impressed w/ New Hampshire Hostas... All of the plants have arrived in great shape and have ALL grown very well.... Website is very helpful (loved the classification ratings "slug-resistant", "sun tolerant", etc).... Selection was great... Excellent packaging for shipping and great turn around time. I also appreciated receiving "customer appreciation" discount opportunities. Very respectable/reputable company.... I have made 3 purchases there and in the future will only shop for hostas from NH Hostas. Bravo!
On Aug 22, 2007, catbert234 Merrimack, NH (Zone 5b) wrote:
Placed an online order last Thurs and followed up with a phone call with questions. They were really helpful & were able to see my order as I spoke with them. The order arrived today (Tuesday) via FedEx - very well packed, and arrived with no damage to the plants. It took awhile to unpack since I ordered so many, but worth the time. I love that they include bonus plants if you order $40 or more.
On Jul 14, 2007, dragonfly62 Nilwood, IL (Zone 5b) wrote:
There are two companies that I think have awsome hostas and awsome delivery and you are one of them. I will order more. They are good size beautiflul plants and well packed. I will tell everyone to order from you. Thanks Bev
Everytime I order hostas from your company I have been extremely pleased. The hostas are packaged perfectly, they are healthy, and shipping is very fast. Hostas that I ordered last year are already very large, this tells me they where divided from a nice mature plant. I love having a hosta store online, when I cannot find what I am looking for, its usually here.
On May 19, 2007, Jax4ever Boxford, MA (Zone 6a) wrote:
I visited Richard for the first time today and I thought I died and went to Hosta Heaven!!!! He has pots and pots of rare hostas for very reasonable prices. All HUGE and healthy!!! It's worth a trip from almost anywhere, esp. if you're a serious hosta-holic like me (just bring an oxygen tank- you may hyperventilate!). Now I need more money and a bigger truck!
WOW! What and exceptional experience dealing with New Hamshire Hosta's. I have dealt with numerous on line nurserys over the past few years, including a number of watchdog 30 companies, but was never so impressed by the product and service that I felt the need to provide feedback...until now . I ordered 6 hosta's from New Hampshire's web site last Sunday night. Within 30 minutes I got a follow-up e-mail from the owner thanking me for the order and promising to ship the next day. This is a Sunday night remember. Sure enough, three days later a heavy box arrives at my doorstep delivered by Fed-Ex. When I opened the box, I was stunned. All plants were well leafed and watered, planted in oversize extra deep containers, and packed like Fort Knox. Even a unexpected seventh bonus plant was included. I need to find more room in my garden just so I can have the pleasure of dealing with these professionals again in the near future. THANKS Richard!!!
I placed two separate orders with this vendor this year and each was a positive experience-quality, well-rooted plants, and outstanding packaging. They included a choice bonus plant with one of the orders. The owner was very helpful whenever I called with questions.
Couldn't be any closer than Kingston, NH, but visited this nursery
today for the first time. Excellent staff, they know their
stuff and what a great variety of hostas,(make sure you
make a list of what you love the best!) all laid out in order
A thru Z. The landscaping in and around this place is
worth the trip, trees, bushes, perenials all on display, ready
to take home, nice friendly people, excellent prices, will
return for sure.
On Aug 16, 2006, ghudson50 Unity Center, NH (Zone 4b) wrote:
I was very pleased with my first order from NH Hostas. The plants were in wonderful shape and included a bonus plant that I had not expected. The service was excellent, and product beautiful. What more can I say? I would recommend this as a good hosta source and not hesitate to order again from NH Hostas.
Visited NH Hostas yesterday and it was a delightful experience. Richard, the owner, is very personable, knowledgeable and helpful. Prices are quite reasonable for healthy, well grown plants and the huge selection of hostas is unbeatable in local nurseries. I highly recommend this nursery and especially recommend a visit if you're nearby since they have lots of other beautiful stock. Just a few minutes from Mass., Maine and the NH seacoast in a bucolic New England setting. Nice!
On May 9, 2006, abbysmom blairstown, NJ (Zone 6a) wrote:
My hostas from New Hampshire Hostas arrived last week and were in excellent condition. Great packaging material and healthy LARGE plants. I was also pleasently surprised to receive a bonus hosta! They are all growing beautifully and I look forward to dealing with Richard and his team as soon as I can make more space in my hosta garden!
On Apr 18, 2006, flowerfrenzy Vancouver, WA (Zone 7a) wrote:
I am extremely pleased with the pleasant experience I had buying from this company.
The owner, Richard, is a very nice man. He answered all my emails promptly and thoroughly.
The hostas that I received were in excellent condition with beautiful root systems. They were potted, not bare root, which is always nice. I also received two bonus hostas in my order, which was a pleasant surprise!
A small mistake was made on my order (one hosta was left out) and it was handled promptly. Any company can make a mistake, but only a good one will correct it quickly and without hassle.
I highly recommend purchasing from New Hampshire Hostas. You won't be sorry!
The Hosta look great. I received the Hostas in two shipments. The first were all dormant and there was nothing to see but soil. It didn't take them long to really take off. Very happy with the order and especially happy about the bonus Hostas.
On Apr 12, 2006, daylily970 Coshocton, OH (Zone 6a) wrote:
i received my first order from new hampshire hostas. it came in two parts. the first part i received dormant plants, they have already came up. the second were nice size healthy plants. i had to change my order, they answer promptly and changed it. thank you for the great service. i would highly recommend them.
On Nov 30, 2005, silly_girl Birmingham, NJ (Zone 6b) wrote:
On a scale from one to ten, I give them an 11.
Plants are great nice sized and healthy and sent in pots which I am grateful for. If you dont have time to plant them right away this is the way to go.
Shipping was also great.
Customer service, cant say anything more than WOW!!
Richard actually answers the emails very polite and prompt.
I ordered Stained Glass, Percy and Alligator Shoes. Always reasonable price.
I have already placed my order for 2006. Cant wait for spring!!!
I got the most wonderful hosta from New Hampshire Hostas, called "Guacamole."
I got it in the fall, and planted it under my birch tree. Do you know it actually bloomed a few weeks later. I did not expect that!
It has the most beautiful flower with a sensual scent redolent of the tropics. I was so pleased I had all my neighbors sniff my hosta!
Thank you New Hampshire Hostas! What a pleasure to deal with!
On Sep 30, 2005, GardenGeek_WI Central, WI (Zone 4a) wrote:
Just received my first order from New Hampshire Hostas. Excellent plants. They have a nice selection, healthy & nice sized plants, package very well and ship very quickly. I Highly Recommend these folks. It was a pleasure working with them.
On Sep 16, 2005, lilaclily Lombard, IL (Zone 5a) wrote:
I am pleased to be the first person to rate New Hampshire hostas. Their prices were very reasonable, the selection was amazing, and the hostas were awesome. Richard was a pleasure to deal with and answered my questions promptly. DO NOT HESITATE to order from New Hampshire hostas!