On Oct 17, 2011, VA_GARDEN Hood, VA (Zone 7a) wrote:
Given all the great reviews, I was a little dissappointed in my order. First the positives: the web site is great, they have a tremendous selection (I've been looking for 'Glory' for years), prices are good, shipping was very fast and free with a $50 order. Now the negative: the packaging was not very good. The pots were lying on their sides in the box, so the newspaper and rubber band packing didn't contain the potting mix. I had a big mess of loose soil, damp newspaper, broken leaves and soil stuck to the leaf surfaces. I contacted the comapny and received an apology and an offer to make things right. I will wait until spring to see if the plants make it through the winter. Despite the packing mess, everything actually seemed really healthy.
Posted on May 26, 2011, updated August 25, 2011
I have ordered Hosta from this company at least 3 times and have always been pleased with their service, packaging, and plants. I will continue to use them for my growing hosta gardens.
On August 25th, 2011, fayemo added the following:
I just received another order from NH and this is for Fall planting. The Hostas arrived in great condition and at exactly the day that I requested. I will continue to use this company.
I would recommend this mail order plant company to all Hosta lovers.
On Aug 11, 2011, tobydog60 Omro, WI (Zone 4b) wrote:
I placed my first order with New Hampshire Hostas about a week ago based on their very high rating here at Dave's Garden. I wasn't disappointed!
Theirs is a wonderfully informative website and they have a huge assortment of hostas. A real plus with me is that they offer free shipping with orders over $50! Nice!
The hostas arrived today. They were very well packed, and looked very fresh - (well, except that they were practically begging to be taken out of the box!!)
After unpacking, I placed them outside in a shady area to let their leaves stretch out a bit - and, boy, did they recover quickly! I checked on them after an hour and they look like they were never in a box travelling from New Hampshire to Wisconsin!
I'm very, very pleased with my 8 hostas I received from New Hampshire Hostas. There's nothing like purchasing plants from folks who obviously care very much about customer satisfaction.
On Jul 29, 2011, worrall235 New Braintree, MA wrote:
This is my 3rd order from NH Hostas. I had always thought of hostas as a "filler plant" but the information on their incredible website made me see these plants in a different light and I will continue to buy new varieties from them. By the way, I ordered on-line on Wednesday, they shipped on Thursday and I received on Friday. Beautiful plants - great packaging - really good prices. Can I give a Triple Positive!
The website was easy to navigate. The prices are good. The shipping was quick, the packaging exceptional. I ordered 4 different varieties. All arrived in perfect condition, not even a broken leaf. The plants have been in the ground for about a month. They are all showing good growth. I will order from them again. Highly recommended!
This was a first time ordering from this company, although I have ordered plants online before. I was looking for the smaller variety hostas and New Hampshire Hostas had a good selection., The plants arrived quickly, all were very healthy looking and packaged with great care. It has been a unique experience; often I have had to nurse my online plants along before they had that healthy well cared for look.
I have had four orders in the past month - all have been handled precisely and in an expeditious manner. On the one occasion when I needed extra communication it was timely and helpful. A really good company!
On Jun 24, 2011, pattygreengenes Lansdale, PA wrote:
I ordered three. Shipping was fast and the hostas were of good size. Hostas are available at local nurseries but I like the detailed information available on the web site and that I can search by various parameters as I was looking for varieties with fragrant flowers.
On Jun 20, 2011, Lisarnocn West Jefferson, NC wrote:
This is the first year I have ordered from New Hampshire Hostas and I WILL be ordering again. The plants arrived 2 days after I placed my order. They were packed carefully and thoughtfully and arrived without damage to as much as one leaf! The prices were fair and I can't wait to see how they look after a years growth in my garden!
This was my first time ordering from New Hampshire Hostas. I was looking for some miniature hostas to add to my front yard. The plants were in great shape, and they even added an extra one when one species was smaller than usual. I was so impressed with this exceptional customer service! I will highly recommend this company, and will definitely use them again in the future!
As first time customers we were totally satisfied with the service we received! They found us a few T. Rex Hostas as a special request and those along with three other varieties we chose arrived 4 days later in perfect condition. New Hampshire Hostas was extremely helpful over the phone. We would recommend this company to anyone looking for Hostas.
I would recommend New Hampshire Hostas to everyone. The plants were exactly as pictured - single plants for large hostas and multiple plants for the smaller ones. The plants took 4 days to ship and were in excellent condition. They were still moist and not a broken leaf or loose soil in the package. I also sent an e-mail asking a question for comparison purposes and a recommendation on specific hostas. The response was prompt and to the point. It's very refreshing to get an answer that tells both the pros and cons of a specific plant, rather than highlighting only the positive aspects. A great company with a wide selection and good prices.
I ordered 2 Hostas a year ago and I'm thrilled with the results. That said I was more than happy to place another order that arrived today. The plants were very healthy,vigorous and in the ground at this moments. I'm sure we'll get the same results we did a year ago!
I have ordered from several other online hosta sources and is the best. (and now my favorite). I ordered 10 plants on Monday and got them on Wednesday. Great service! Also the plants are very nice and several of them are so big that they can be devided now. Great Company!!
If this is the 2nd review I have left today on New Hampshire Hostas, sorry. They have so consistently exceeded my expectations in terms of beautiful robust plants, exceedingly fine packaging, value and customer service. I consider myself a better gardener than a computer guru.....and they are among the best of the best.
On May 23, 2011, jeeziebell Wading River, NY wrote:
Very strong customer service , 13 hostas shipped and packed with care. Was refunded an honest amount for plants being smaller than expected.Did not request refund they just sent it along with plants .Would highly recommend this company and there service.Nice job New Hampshire Hosta
On May 16, 2011, robbiestorbeck San Antonio, TX wrote:
This is my 2nd ord 3rd order. I'm pleased with the integrity of the plants when they arrive in the shipping container. The quality of the plants is great. Shipping is fast. I learn alot from the NHH website, too. You can tell that NHH loves what they do.
Posted on September 30, 2010, updated May 12, 2011
Posted on July 23, 2010, updated September 30, 2010
Wonderful plants, packed tight -no movement, good quick service. Buy from with confidence.
On September 30th, 2010, dirthound added the following:
Another order planted. Ordered 13 plants, got 3 bonus plants,based on retail $ , not 40% off, as always ,quick service, very nice plants, Thanks NHHOSTAS.On May 12th, 2011, dirthound added the following:
I will put New Hampshire Hostas on same page with Lazy SS.
Product , service, packing , could not be better.
Miss communication, probably on my part. They took care of it.Nice big hostas , potted, ready to plant. Check their prices against competitors, bet they are better. Thanks Richard NHH!!!!!!!!!!!!!!!!
I have just received my 4th or 5th order from NH Hostas, and would like to compliment Richard Merritt on the great website, reasonable prices and special offers, good service, and especially the quality of the plants and the careful packaging. Others have been more specific, so I don't need to be, but I join the very positive reviews for a company that cares about their plants and their customers.
My order of Ivory Necklace Hostas arrived Saturday, just 2 days after I ordered them online. I was amazed how carefully they were packaged; newspaper around the soil and leaves resting on more newspaper so they were not touching each other. I planted them today, Monday, and they look like they always have been part of my garden; healthy and beautiful. Thank you thank you!!!!
I just received my hostas I ordered to be delivered at the right time for my area... very pleased. The hostas came with small -med leaves on them (same size or larger as others just sprouting in my garden). They were carefully packed. The leaves were not smooshed or broken, as I have recieved them from other companies. I am very pleased with this company's customer service and selection. I could not find the kind of hosta's I wanted at my local store, so happy I can order quality hostas online.
On Apr 16, 2011, MissouriMan Warrensburg, MO wrote:
This is the third year I've ordered from New Hampshire Hosta and have never been disappointed. If very reasonable pricing, top shelf plant material, outstanding packaging, timely shipment, and superior customer service are what you're looking for - look no further! You have found the premier hosta company in the United States.
On Apr 11, 2011, Coreyville Federal Way, WA wrote:
We live in the Pacific Northwest and this is the 2nd time we have purchased Hostas from New Hampshire Hostas. Plants are healthy and beautiful, they have a huge variety, the plants are packaged perfectly and shipped fast with planting instructions included. We were so happy after our first purchase, we ordered again in March of this year and will order additional varieties every year from New Hampshire Hostas. We also bought a beautiful fern this year....we love your plants!
Posted on April 14, 2008, updated March 19, 2011
I just received and planted my first order from this company. The hosta's were the best I have ever bought. They arrived packaged perfectly and the order arrived when they said it would. What a great experence!
On May 8th, 2008, BoFo added the following:
I received my second order today. What a great company. The order arrived quickly and packaged perfectly. My first group of hostas jumped out of the ground and are already beautiful. Thanks!On March 19th, 2011, BoFo added the following:
Just received my third order from this company...Plants are better than ever! Hostas actually grew through their packing during transit. Spring has sprung in east Texas and I am in Hosta Heaven!
I have only been using mail order companys for a few years. I had been somewhat disappointed with a hosta order from another company last year, but wasn't sure I was being fair. Well, after my experience with New Hampshire Hostas I realize how inferior they were! These plants are luscious, beautiful, growing in lovely damp earth, and packaged well. I ordered one fern as well and it is all I could wish for. I can't recommend this company enough.
On Dec 30, 2008, original_dallas Worcester, NY wrote:
Better late than never to rate this company since I ordered May, 2008!
Richard Merritt is one of a kind. He's helpful and considerate
and of all the mail order companies I have dealt with, his
was the easiest.
I received my order in a timely fashion and even got a bonus
plant, which was delightful.
I thought one of my ordered plants, a giant variety, wasn't going to make it because of a unusual heat surge during shipping, so I isolated it and heeled it in to see what it would do..
In the mean time, I wrote and mentioned it. He offered to
send it out the next week. In the mean time, the plant
revived < it's now one of the biggest!> and I let him know
and he thanked me for telling him to save him the cost and shipping.
I would recommend his company to anyone interested in hostas. He also has a huge selection with very detailed information.
I hope to buy more this coming spring.
Having read all the other positive comments, there is no need for me to add more, but I will!
Plants arrived packed better than any others I have ever received - amazing!
Plants were exceptional, in size and quality, I couldn't have picked better ones for myself.
Had problems with credit card ordering - no fault of NHH - and had a personal call within an hour.
Prices on the plants were excellent and I wouldn't hesitate to buy from them again.
Varieties easy to locate on the extremely well organized web site.
Shipping and handling costs extremely reasonable.
Current sale is amazingly generous!
Will buy from this company again and will heartily recommend them.
Ordered several plants which only took three days after ordering to arrive. FedEx delivered to wrong address (frequent occurrence here) but neighbor redelivered the same day. Certainly not the seller's fault. High quality plants with about the best packing I've ever seen. Good selection online and easy ordering process.
Ordered 4 hostas and got a bonus for a very reasonable price. They arrived quickly and were wrapped exceedingly well. Very pleased with what I received and would not hesitate to order from them again. A good bang for the buck hosta seller!
Their easy-to-navigate website offers an extensive selection of hostas, some of which are otherwise quite difficult to source. My plants were packaged securely and shipped promptly, arriving in impeccable condition. I had a very positive experience with NH Hostas and would not hesitate to purchase from them again.
Excellent experience. I was impressed from the get-go. Great website, wonderful selection. However, a company can look great online and have problems when it comes to order fulfillment. These folks were terrific. Five-star plus!
Good communication via email. Order was shipped fast and most importantly, the order was even better than hoped for. The plants were healthy, looked great and I was particularly impressed with the quality of packing and shipping. The plants were in superb condition. Nothing was damaged, the plants were fresh and looked totally great. No breakage or damage in shipping. The shipment (from NH to NC) was sent FedEx and the materials were nicely moist on arrival. I only wish that all online companies were so professional. BTW, I found the company by online search for hosta and had read NO reviews of the company prior to placing my order, so this was a serendipitous finding!! I wouldn't hesitate to order again, particularly after seeing my experience affirmed through the reviews of others!
I totally love doing business with New Hampshire Hostas.
Everything arrives healthy and vibrant and extremely well packaged. The owner is responsive to questions and there is nothing negative about buying here !!
I love Hostas and they have them all !
First time ordering from New Hampshire Hosta but certainly not the last! Beautiful, healthy plants arrived in top condition, carefully packaged. They're all thriving despite this year's drought and are now carefully mulched for their winter sleep. Prompt, professional communication from Richard was much appreciated and added to the overall positive experience shopping at New Hampshire Hosta. Two thumbs up for sure.
Very impressed w/ New Hampshire Hostas... All of the plants have arrived in great shape and have ALL grown very well.... Website is very helpful (loved the classification ratings "slug-resistant", "sun tolerant", etc).... Selection was great... Excellent packaging for shipping and great turn around time. I also appreciated receiving "customer appreciation" discount opportunities. Very respectable/reputable company.... I have made 3 purchases there and in the future will only shop for hostas from NH Hostas. Bravo!
On Aug 22, 2007, catbert234 Highland, MI (Zone 6a) wrote:
Placed an online order last Thurs and followed up with a phone call with questions. They were really helpful & were able to see my order as I spoke with them. The order arrived today (Tuesday) via FedEx - very well packed, and arrived with no damage to the plants. It took awhile to unpack since I ordered so many, but worth the time. I love that they include bonus plants if you order $40 or more.