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On Oct 17, 2011, VA_GARDEN Hood, VA (Zone 7a) wrote:
Given all the great reviews, I was a little dissappointed in my order. First the positives: the web site is great, they have a tremendous selection (I've been looking for 'Glory' for years), prices are good, shipping was very fast and free with a $50 order. Now the negative: the packaging was not very good. The pots were lying on their sides in the box, so the newspaper and rubber band packing didn't contain the potting mix. I had a big mess of loose soil, damp newspaper, broken leaves and soil stuck to the leaf surfaces. I contacted the comapny and received an apology and an offer to make things right. I will wait until spring to see if the plants make it through the winter. Despite the packing mess, everything actually seemed really healthy.