placed an order by PHONE, explained i didn't want any account info created or stored on their site. sure enough, next day i'm informed, via email, that they created an account for me, since THEY decided it was 'convenient' for ME to do so. i'm more than capable of deciding what i consider to be a convenience, and what i consider to be a violation of my privacy. what's w/ the arrogance and presumption w/ all of these internet biz clowns? what ever happened to BASIC CUSTOMER RESPECT? next time they may want to actually listen to what their (prospective) customers actually tell them!! all of these places need to worry more about how they do business w/ the people actually paying them and putting food on their table, instead of the biz they do w/ their metrics/data collecting goblins. issue was resolved by me canceling the order, and dropping them as a potential source, for anything. no further action or response by the company is required. anyone concerned about privacy shouldn't be dealing w/ these folks. even by phone. if they had honored my simple request, they'd have gotten A LOT more orders from me.
I ordered 10 Hostas for my Hosta garden last year, and only 3 came back this year. It is my fault that I did not call them sooner, but today when I called with my concerns the representative cut me off and told me in no uncertain terms that it was NOT their product, and that he was sure of. I have never ordered Hostas online and will think twice before I do so again. I have many varieties in my garden that I have purchased and have been given to me from other gardener friends, so I do know how to grow them. These plants simply did not survive the winter, and not only did the company not back up their product, he was rude in handling my concerns. Lesson learned.