Comments regarding Horizon Herbs, LLCClick here to return to Horizon Herbs, LLC's listing.
|On Apr 3, 2011, amysherbgarden Birnamwood, WI wrote:
I absolutely LOVE Horizon Herbs! I have always recieved super fast shipping, great quality seeds, alot of seed for my money, and great germination rates. The only time I ever ran in to trouble was growing certain hard to grow varieties, but they truthfuly state in their catalog that they are indeed hard to grow, so I was not surprised at my inability to grow them. I have successfully seed saved plants I have grown from thier seeds, and my own seed saved seeds pop up 80% of the time, so I find that their seeds are great for the seed saver interested in preserving these plants. When ever I have placed an order over the phone, I have always been greeted with a friendly voice on the other end, ready to help. The last time I placed a phone order they were out of a certain item I needed, and she kindly referred me to another herb supply company that would have them in stock. Who does that kind of thing, except for a company that has their customer's best interest in mind. The company they referred me to was also friendly with great quality products and fast shipping, so even thier refferals are great. Thanks Horizon Herbs for my 3 years of successfull herb gardening!
On Apr 3, 2011, Horizon Herbs, LLC responded with:
"On Apr 3, 2011 7:32 AM, Horizon Herbs, LLC responded with:
|On Mar 24, 2011, Soloray Silver Spring, MD wrote:
Horizon Herbs is an excellent source for quality seeds and rare species. Even the so-called "common" varieties are excellent choices. I appreciate their growing tips and insights as well. Additional info, like how to promote health by utilizing plants from the garden, is clear, practical, and useful. I'm always happy to support folks who are close to the source, rather than the corporate giants, and I don't know of anyone closer than HH.
On Mar 24, 2011, Horizon Herbs, LLC responded with:
"On Mar 24, 2011 11:22 AM, Horizon Herbs, LLC responded with:
|On Mar 21, 2011, morris_l Manchester, MI wrote:
Horizon Herbs is an excellent resource for interesting herb seeds and information. Thank you Richo Cech and Co. for your gifts and inspiration.
On Mar 21, 2011, Horizon Herbs, LLC responded with:
"On Mar 21, 2011 11:30 AM, Horizon Herbs, LLC responded with:
Thank you, we are working hard to keep it all flowing out to the people, alive seeds and plants for alive gardeners!"
|On Mar 20, 2011, MEMPHIS11 Nicasio, CA wrote:
Being a serious student of Ayurveda and having a keen interest in gardening, I am so happy that I founf Horizon Herbs!!! They have an amazing selection, staff, great quality plants & seeds, the whole package. I have many plants and trees growing around my property which I acquired frm them. I have been beyond pleased. Horizon has so many hard to get medicinal plants. I really want to grow them all :) Its truly an inspration! They totally rock!!
On Mar 20, 2011, Horizon Herbs, LLC responded with:
"On Mar 20, 2011 8:55 PM, Horizon Herbs, LLC responded with:
Thank you ever so much for your kind comments. Amma says its easier to say something negative than to say something positive so we have to try harder to keep it positive. But you make it sound easy. We sure appreciate it. OMNAMASHIVAYA"
|On Jan 8, 2011, mypalsocrates Memphis, TN wrote:
I have been growing ethnobotanicals for twenty years now and when I think of ordering seeds, I always think of HH first.
|On Sep 29, 2010, War_on_Food Eugene, OR wrote:
I've made 3 orders with Horizon Herbs and I am happy with their service as well as seed quality. On one occasion, I had some credit with them so I told them I was going to the tropics and needed suggestions for some edible and medicinal seeds to bring to share/plant/trade. They were very happy to do the extra work for my custom order. I am pleased and would like to visit the store/nursery some day.
On Sep 29, 2010, Horizon Herbs, LLC responded with:
"On Sep 29, 2010 11:42 AM, Horizon Herbs, LLC responded with:
Thanks for the positive vote! We like to make sure you get what you need, and that it grows for you--we're dedicated!
|On Sep 27, 2010, phillip57 wrote:
I've never purchase anything from Horizon herbs, but theyíve purchased alot from me in the past 5 years; hence, it would be reasonable to assume that if people are happy with their products and services Riverís Source Botanicals could be considered some small measure of their success; Unfortunately, the owner, Richo, recently posted a negative report about my business here on Dave's Garden site, saying I a paranoid person suck on some bank address verification system that showed his address as incorrect, and therefore canceled his credit card payment. In truth, I had been canceling his credit card payments for the past 2 years, which he was always good natured about it and sent payment by money order. But now he's unhappy with this arrangement. A review of Horizon herbs ratings here on Daveís garden site shows he's received more negative reports in the past 6 months than I've received in the past 6 years.
On Sep 27, 2010, Horizon Herbs, LLC responded with:
"On Sep 27, 2010 1:26 PM, Horizon Herbs, LLC responded with:
Since Phillip hasn't ever purchased anything from Horizon Herbs his comments would have been more appropriately addressed as a rebuttal to the negative vote I gave to River's Source, not a neutral vote here at Horizon Herbs. We were in the habit of purchasing Trichocereus seed from River's Source and have since found another supplier (who grows his own). The ordering process with the new vendor has been friendly, smooth and reliable, so we have moved on and have no further issues. "
|On Sep 10, 2010, HighRockHerbs Mebane, NC wrote:
My germination rate with Horizon Herbs has been excellent! I love everything I've ever received from this company. The only time I lost little seedlings is when I forgot to water them. I love Making Plant Medicine by Richo Cech and the Medicinal Herb Grower. Thanks for making so many great herbs available!
On Sep 10, 2010, Horizon Herbs, LLC responded with:
"On Sep 11, 2010 5:40 AM, Horizon Herbs, LLC responded with:
Thanks Jeannie, we do so much to try to assure people's success in these matters, and we're really glad you've had good results.
|On Aug 11, 2010, BobPlant Melrose, MA wrote:
Good experience. Healthy plants. Recommended.
|On Jul 31, 2010, aotearoa7 Kaeo, Norhtland,
New Zealand wrote:
I would like to take this opportunity to personally thank Richo & the Horizon Herbs team for their professional & friendly customer service. Any correspondence (via e-mail) was always promptly returned. Being an international customer( I reside in New Zealand), I was aware shipping can be unpredictable, but to my surprise the parcel arrived within a few weeks of dispatching. I entrusted Horizon Herbs in deciding upon postage rate & service provider. There was no problems with postage cost as it was what I would have expected ( I frequently have parcels sent to me from USA).
On Jul 31, 2010, Horizon Herbs, LLC responded with:
"On Jul 31, 2010 7:27 AM, Horizon Herbs, LLC responded with:
Thanks, we try our best!"
|On Jul 19, 2010, drono Oregon City, OR wrote:
Posted on June 6, 2010, updated July 19, 2010
On July 19th, 2010, drono added the following:
My Negative comment here IS worth more than the $6 you would have returned to me. However, the benefit is not mine but to the other market growers that rely on seeds to germinate at reasonable rates when planted. The seed cost does not cover the lost time in waiting for them to sprout (or not), and then order seeds from elsewhere and then wait once again.
Poor germination in this case set me back a month easily.
Luckily the seed I replaced it with came up very well (in pretty much the EXACT CONDITIONS that your's Richo, did not).
On Jul 19, 2010, Horizon Herbs, LLC responded with:
"On Jul 1, 2010 9:43 AM, Horizon Herbs, LLC responded with:
We store seeds at 60 degrees F and 40% humidity in a dedicated seed storage room that is super insulated and very well organized and clean. If our packet says 96% germ that means that the seed was tested within the past 6 months to 96% germ. We do have a no questions asked replacement policy for zero germ, but perhaps a negative vote here was more satisfying. Richo
On Jul 22, 2010 9:08 AM, Horizon Herbs, LLC added:
OK, whoever you are, may all your future seed plantings give completely satisfactory results! Richo"
|On Jul 1, 2010, dirtygyrl Columbia, TN wrote:
Posted on July 5, 2009, updated July 1, 2010
On August 1st, 2009, dirtygyrl added the following:
I have to offer more praise for Horizon Herbs. I ordered some roots and plants, and they all arrived in excellent condition- the same care that's taken in growing them is also applied to shipping them- and that means a lot to the success of plants. I ordered an annual by mistake, so that was my own in experience, and it will probably succumb to frost before it ever matures! I HIGHLY recommend reading Richo's writings before planting anything- I've learned a lot.
I was able to get echinacea (tennessee) seeds to germinate outside in a flat using a method he described....only "stratified" in the fridge for less than a month. I read about cross-pollination of echinacea, so I won't be making the mistake of planting a different species of echinacea next to this native plant.
As he's said, the garden is a good teacher.....but read his writing first to get the low-down on growing herbs. Not only informative, full of experiences, and always the illustrations by his daughter that just make me happy to look at. Can't wait for the new book. Much love and peace to the Czech family!
On July 1st, 2010, dirtygyrl added the following:
More praise for Horizon Herbs!!!! Thanks for offering the orgainic cherry tomato seeds "peacevine." They are now doing great!!!! The new catalog for this summer is expanded and put into catagories, making that seed pkt or plant easier to find. The cucumber seeds and zucchini(seeds from last year's hoedown packet) direct seeded well, with excellent germ.
I recently ordered three plants, and am very happy with the way they arrived. Although shipping was pricey ( making me rethink ordering more plants), they arrived in excellent conditon for this time of year. All three were packaged to avoid any damage or shock to the plants.
Thank you for offering so many organic seeds and plants!!!!!
My only wish is that each medicinal seed packet came with very detailed sowing instructions, germ time, etc. These guys aren't easy! Without a greenhouse and lots of garden space to try it out, it can be seed wasted. I'm learning....but more info on packets would be great.
On Jul 1, 2010, Horizon Herbs, LLC responded with:
"On Jul 1, 2010 9:33 AM, Horizon Herbs, LLC responded with:
|On Jun 20, 2010, beesomg Pico Rivera, CA wrote:
There's been successful germination on seed packets that have been opened and planted so far. However, be a bit realistic on which seeds you can care and grow for(some maintain specific caring conditions and actions before germinating). Also, some plants are quite lethal. Before considering on planting aconite, I decided to look at the toxicology report. Though it wasn't stated on the seed section of the website, a few pricks from the leaves are quite fatal(threw the seeds away). Other than that,I'll most likely be shopping there for the rarity and variety of the seeds.
On Jun 20, 2010, Horizon Herbs, LLC responded with:
"On Jul 1, 2010 9:36 AM, Horizon Herbs, LLC responded with:
Don't believe everything you read on the internet. Aconite leaves are soft and forgiving--they have no pricks--so the advice that caused you to throw away the seeds was given by someone who hasn't a clue. We always recommend getting advice from folks that have genuine experience. Richo
On Apr 2, 2011 9:31 AM, Horizon Herbs, LLC added:
wow, threw the seeds away. wow. unbelievable!"
|On Jun 6, 2010, machete Westport, MA wrote:
I came here (Garden Watchdog) to look for a new place to order herb seeds because horizon herb seeds don't grow. They promise everything in the catalog but if nothing comes up? I ordered over a $100 worth of seeds and getting a good crop of spinach and a couple others just does not cover it. I have called and emailed the company and never got any response from them.
On Jun 6, 2010, Horizon Herbs, LLC responded with:
"On Jul 1, 2010 9:39 AM, Horizon Herbs, LLC responded with:
That's pretty shocking that anyone would e-mail and call us and not get a response--we have a dedicated group of customer service folks who are on the phone and computer all day answering questions, taking orders, etc. Good results with easy germinators and poor results with complex germinators means more effort needs to be put into finding the exact requirements of difficult germinators. Like my teacher always told me when I failed, "keep going." Richo"
|On May 8, 2010, vkirchner Tiffin, OH wrote:
There are a large number of people out there that claim to love what they do, but after emailing Richo several times and placing several orders with him, I truly believe that Richo is one of them. When he speaks about the plants and how to grow them, he cares for them and he cares for my success with them. I have ordered medicinal herbs, organic seeds, and his book. The book offers a lot of information but it provides all of it in parables with light hearted humor which is very easy to read. The orders have always been delivered quickly and accurately to the last detail. When planning my seed purchases, this is the first place I look for herb and medicinal seeds.
|On May 5, 2010, VORTREKER POTTSBORO, TX (Zone 7b) wrote:
This company deserves our business. It is "Tops"
|On May 3, 2010, Missyinbama Wetumpka, AL (Zone 8a) wrote:
What a great selection! I ordered so much on my first order that it took me a few weekends to start all the seed... I just have to order more! I'm just afraid I'll run out of room. The catalog is outstanding, but I think the web site may have more up to date listings on what is in stock. I will be coming back for more.
|On Apr 25, 2010, PPL E,
I placed my first order from Horizon Herbs this year. I had heard a bit about them from an associate. I placed a large order and eagerly awaited my seeds. Since I'm from Canada I expected problems with shipping, but had none. Parcel arrived quickly and complete. Due to late spring and severe drought last year I was unable to save any of my own seed so was desperate for good seed. Horizon Herb seeds came up quickly, strongly and with a good %. Very impressed! When I had a question on a Sunday I emailed them, not expecting a response for a few days. Very surprised when Rico himself emailed back within 2 hours. You can't get any better than that! Strongly recommend to others.
|On Apr 22, 2010, mattm102 Decatur, GA wrote:
Posted on April 15, 2010, updated April 22, 2010
On April 22nd, 2010, mattm102 changed the rating from negative to neutral and added the following:
Quick update: After posting, I rec'd a phone call from Richo who explained that individual who handles web inquiries had been ill and apologized that no one responded to my phone call / email. He provided an expected ship date and offered to cancel the order if I was no longer interested. I went ahead with the order - Richo then emailed me again a few days later with tracking numbers and some care instructions to help the plants recover from the shipping stress. Thanks guys!
On Apr 22, 2010, Horizon Herbs, LLC responded with:
"On Jul 5, 2010 7:25 AM, Horizon Herbs, LLC responded with:
The customer failed to give us his e-mail when ordering online, which meant he couldn't be contacted. Please everyone remember to give us your e-mail address!"
|On Apr 6, 2010, veganic_jeannie North Bend, WA wrote:
I recently ordered from Horizon Herbs for the first time after reading the great feedback the company received on this site and browsing their amazing selection of herbs in their online catalog. After ordering, I received a cordial email from Richo Cech explaining that they were swamped with orders so I would receive my seeds in two weeks time - however I actually received my seeds in less than a week! Plus, he threw in a free packet of pepper seeds that he recommended. I am thrilled with this company so far! The wide selection of herbs alone got me hooked to begin with, but the fact that the quality of their service is outstanding only makes me love the company even more. I highly recommend Horizon Herbs.
|On Mar 12, 2010, LindaTX8 NE Medina Co., TX (Zone 8a) wrote:
Horizon Herbs is a fantastic company I wish I'd found earlier, ordered from them this winter. Some of their medicinal herbs are extremely hard to find elsewhere. They send more seeds than is listed on the package, often way more, they are reliable, packets are professional looking, and so far the seed germination on the ones I've planted are good!
|On Feb 28, 2010, gold32879 Perham, ME wrote:
I have ordered from Horizon Herbs for many years. They have always sent me Quality Plants and Seeds. Every time I have ordered from them the plants are beautiful and very healthy. I don't go anywhere else for my quality medicinal plants or seed stock. I recently just ordered some cactus grandiflorous and anemone pulsatilla plants and again just beautiful and quick to answer any of my questions.......I will be ordering again soon. Thanks to them we will be able to save our medicinal herbs and grow them ourselves. Horizon Herbs thanks for all that you do.
|On Jan 25, 2010, treehugggr New Port Richey, FL (Zone 9b) wrote:
Posted on September 10, 2008, updated January 25, 2010
On December 30th, 2008, treehugggr added the following:
Today, I ordered several species of hard-to-find plant seeds, at quite reasonable prices. I met Rebecca (sp) on the phone today. She is sweet and patient, and graciously put up with my meticulous details.
As stated in my previous comment, Im an extatic fanatic! A Horizon fanatic, yes, and a Richo fanatic. As a child, I idolized Metallica and Motley Crue. Now, this 29-year-old kid puts activists like Richo on the pedestal.
Last week, I called for advice on a very picky, stubborn plant that few people have ever heard of, knowing that Horizon Herbs (and 99.9781% of all others) does not and will not carry it, yet knowing that Richo may have some experince with it. In all his busy-ness, he answered the phone! I recieved not what Id call advice (that's a boring, stiff word for lawyers), but ground-shaking Wisdom from the heart. You wont understand this but, because of Richo's wisdom and my new enlightened-ment, I hung up the phone as a changed man. No, really.
How do I illustrate the necessity of FAMILY-run business? Sena, his daughter, answers my calls and asks how my little boy is!
How do I express the need for more folks to get dirty in the garden with our children, and grandchildren? Will we get back to our roots, or self-destruct in the main stream? Richo says,"As a way of fueling the rising up of a green, self-sufficient and non-violent revolution, lets grow the seeds of our children's future in our gardens NOW and teach by example. Please join us, beautiful people, in planting diverse open-pollinated and organic seeds."
By patronizing Horizon, and sewing the seeds, and using the plants' products in your home, you too are activists!
With the existance of Horizon, and the Wise, kind words of Richo, I am not just a gardener, I am my family's own grocer, apothecary, and healer. And Im an activist.
ps, Horizon is not just Richo, it is a living entity that is a cooperative effort of kind, knowledgeable, and eco-responsible folks. They all make me happy!
ps again, I was not paid or prompted to write this :]
On January 25th, 2010, treehugggr added the following:
Hey, I just got my big box o' seeds from Horizon today. Like always, I am happy with everything.
After reading some dark entities' comments here, I wanna step in and say I am a-ok with the shipping price; even more-so this time. The Horizon kids pack everything in a sturdy box, and everything is well padded with recyclable/worm-feedable materials. This is more important today, than with any other shipment thus far. My local post office has a knack for shredding mail and smashing boxes, just like Ace Venture in that movie. Had they shipped in any less of a box, my roots would have been broken, and the seeds likely ground to dust.
I don't know what more to say. I guess there is nothing more to say, since their name and reputation, here, and everywhere, speaks for themselves.
To fulfill my vision of this year's gardens and crops, I will be make at least two more $100 seed orders, exclusively Horizon Herbs. Horizon is my first, second, and third choice for seed source.
Funny side-note: "Horizon" and "Richo" are literally household words here. I am never NOT talking plants, gardens and botany with people, and Horizon-subjects usually make their way into the conversation. Whenever presented with a plant question that I can't answer, some of my smart-azz friends will strike with, "Well, why don't you go ask Richo!"
|On Jan 19, 2010, kirsten13 Philo, IL (Zone 5b) wrote:
Horizon Herbs is a worldly plant lover's first checked and oft browsed website. The company is the real deal when it comes to ethnobotanical medicinal plants- Richo, the head honcho of the company, makes trips to many different countries to learn their people's wisdom when it comes to traditional plant medicine. He does this work himself, and not only knows the tradition behind the plants, but also of the important task of how to go about growing them. Sometimes the seeds need special care, or growing conditions, so reading up on the plants before you place your order is a must. I don't know about you, but I do enjoy a challenge sometimes. Instructions are often included on each "product description" page, and if a person still is not clear on what to do with a seed, an email to the company will be returned with further instruction.
|On Jan 17, 2010, plcamp Benevento,
A great company: kind and reliable people, always very attentive to providing high quality seeds. Their catalogue is one of the largest I've seen on the Internet. And, last but not least, they are really very patient :-))) Shipping seeds to Italy is not the easiest thing to do, so moving parcels back and forth is not that unusual...
|On Jan 17, 2010, jmnave Elverta, CA wrote:
Superb selection of herb seeds with reasonable prices. Website works well, shipping is fast and reasonably priced. Catalog and website include lots of interesting information about many plants.
|On Jan 16, 2010, Storm8650 Tonasket, WA wrote:
I have been using Horizon Herbs for many years. I recently have been trying to find Asitaba sees. And guess who had them....Rico at horizon. I am so very excited to find and get them. And I know with the help of Horizon I will be successful even considering where I live. Atta Boy to them for having and testing the seeds.
|On Jan 16, 2010, johnsonjrbm Olympia, WA (Zone 7b) wrote:
I've ordered from Richo at Horizon Herbs for several years, and have always gotten excellent seeds and excellent customer service.
|On Jan 15, 2010, urmysunshyn Dover, NH wrote:
I have been doing business with Horizon Herbs for many years now. I have always found the service to be extremely good. The orders are processed promptly and the items received are of the highest of quality. One of the other reasons I continue to shop with Horizon Herbs is the vast selection of herb seeds available. Some of the seeds are extremely hard to find on the market. For anyone wanting to start an herb garden I would highly recommend that they start by paying a visit to the Horizon Herb website.
|On Dec 13, 2009, BrujoMV Sedona, AZ wrote:
I've ordered seeds and books from Horizon Herbs, LLC. So far the quality of information and the cutting edge, up-to-date nature of their product descriptions, the exceptionally wide line of herbs available with very reasonable prices and responsive & competent customer service set them apart from run-of-the-mill seed & plant companies I've done business with over the years. Highly recommended.
|On Dec 10, 2009, girlgroupgirl wrote:
My Horizon order arrived last week, shortly after I had ordered it - this company has always been very timely in it's deliveries to me.
|On Dec 5, 2009, LindholmAZ Page, AZ wrote:
Completely professional and personable business.
|On Oct 15, 2009, The_Innkeeper Jacksonville, OR wrote:
I've ordered numerous times from Horizon Herbs, and have always been thoroughly happy with the quality of product I received. Their selection of seeds, plants, and literature is incredibly impressive, and I was hard-pressed to find a similar company elsewhere (thus my joy when I DID discover the wonder that is Horizon Herbs!). My husband and I visited the nursery one week day to pick up some seeds and take a tour, and the employees were all very friendly. I have heard people complain about their HH seeds not germinating, but I have to say that I have never had this experience. I have experienced LOW germination on one or two occasions, but at least some plants always came up (and generally I find HH seeds to be almost explosive in their germination within the first few days of planting!). I think many people don't understand that patience and a knowledge of a particular seed's quirks are necessary for successful germination. Most times, the germination hints are in the seed catalog, so you simply need to refer to that before planting!
|On Oct 6, 2009, meleabritt Albion, IN (Zone 5b) wrote:
i've ordered seeds from horizon several times now, and have purchased reading and resource materials from them as well. every interaction has been positive: i have enjoyed prompt receipt of seeds and books, kind & attentive customer service, a fantastic selection of extremely high quality seeds, excellent written material, and great plants sprouting all over my little home & garden, thanks to their top-notch growing & seed saving practices. this is the first place i go for medicinal and culinary herbs, and i look forward to ordering plants from them once i get some new beds made. i am deeply appreciative of horizon's socially & ecologically responsible practices, and know that i can trust them to provide me & my family with high quality, organic, responsibly sourced plant friends.
|On Oct 4, 2009, JGex Commerce, GA wrote:
Though I have ordered seeds and books from Horizon Herbs the last couple of years, I had never ordered live plants from them partially because of the distance the plants would have to travel to Georgia. Due to the difficulty in locating some plants locally or even in my region, I placed an order for 24 live plants with Horizon last month.
|On Sep 29, 2009, dirtgirl2 Rickreall, OR wrote:
Every time I receive a shipment from Horizon herbs I feel I am receiving a beloved member of their family. The live plants I ordered were obviously packed with the utmost care and arrived in great shape and with very specific planting instructions for each.
|On Sep 29, 2009, alrexrandra Vancouver, WA wrote:
Horizon Herbs is an excellent company! Each time I buy anything from them, I'm so excited. The seeds come really quickly and the prices are very very reasonable. I love that they propagate everything themselves and organically! I only use seeds from them, because I know exactly where everything is coming from and that everything is grown with loving and careful energy, which really makes a difference in how the plant grows. The website is really easy to use, too. They have so many different plants, it's impossible to just buy a few things. I love Horizon Herbs and I recommend it to every herb lover and gardener I know.
|On Sep 23, 2009, borged Thomasville, GA (Zone 8b) wrote:
I ordered a single pack of comfrey seeds on 9/17/09 and rec'd them on the east coast on 9/21/09. The seeds were packed well, sealed in a standard paper envelope which was sealed in a small plastic bag. The website stated 10 seeds per packet but there was at least double that in the pack. Also included was their catalog. I'll report later on germination rate. These seeds are being started indoors under grow lights.
On Sep 23, 2009, Horizon Herbs, LLC responded with:
"On Sep 23, 2009 7:09 AM, Horizon Herbs, LLC responded with:
|On Sep 13, 2009, desertsage Rodeo, NM wrote:
I have ordered seeds from Horizon herbs for a couple of years and always had more than my expectations filled. In fact it was not unusual to have a free pack sent with your order with a thank you and smiley face. I wanted some plants they had available that I wanted. Being from the bootheel of New Mexico and shipping plants in September, I was a bit worried. But to no surprise I received my order in three days in perfect condition. I planted my plants and the root ball was firm, but not growing out the bottom. Thanks Horizon herbs.