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On Apr 17, 2008, chicochi3 Fayetteville, AR (Zone 6b) wrote:
Ordered tomato plants from them on Ebay. I received great plants with excellent packing and fast shipping. I will definitely be doing business with them again!
On Apr 19, 2006, ScbNymph Clifton Park, NY (Zone 5a) wrote:
I found Pase Greenhouses via eBay, they had many items which are on my ever growing "wish list"!!! Always a nervous eBayer I was quickly reassured by Ramona's FAST email responses and the promise of a mid-April delivery
Well, its April 19th and my plants have arrived - Cinnamon Fern, Varigated Weigela, Buttonbush & a Northern Bayberry. All arrived in a very sturdy looking box, tighly packed together and protected by newspaper. Plants are shipped bareroot but looked very fresh and moist. They are all still dormant although they all look like they are ready to wake up. I received EXACTLY what was advertised and am in no way disappointed. Planting information is included and explains how to care for your plants upon arrival
I am VERY impressed with Pase Greenhouses and have every intention of buying from them again. Now, lets hope my boss doesn't discover what I am doing at work instead of working!!!
On Jun 13, 2005, stone_garden Burtonsville, MD wrote:
High marks for Pase for its plants, shipping, and customer responsiveness! Ordered via Buy-It-Now in E-bay and my 20 Ozark Beauty strawberries got left out - sent several e-mails which got increasingly "pointed" - even tho this seller has very good E-bay feedback . Seller sent me a VERY courteous e-mail explaining it was a tough time (planting seasons had just come) and they were swamped and training new staff, etc.; I was impressed as even if there is an issue it is always hard to deal with someone who is irritated and sending you tough e-mails.
Plus, of course, I was shipped my missing strawberries solidly packed in a box, which are very fine starters that greened up overnight after planting and already have healthy leaf growth. My other plants were 2 Bridal Veil/Wreath Spirea - were rooted foot-long slender sticks that are thriving - and 2 Peppermint Lace crepe myrtle that sadly appear not to have made it - no fault on either side, these were rooted 2-3 foot plants - we have good crepe myrtle country so I honestly don't know why they didn't take. Seller has already said to contact her and I wll probably send back for an exchange.
Very good shipping - plants are bundled together w. a little soil around roots - moist, not rotted, in a sturdy full-size box w. newspaper (no trashy shipping bags); planting instructions included and plants, when I received them, were dormant as appropriate for that time period. Overall I would say this is an economical place to get good quality "starter" plants and Pase is working hard to be what other, better known, inexpensive mail order houses SHOULD be - the ones that send you all those catalogues and send stuff in "trash bags". And they work to make things right for their customers - I would definitely order from again.
A great company to work with. Bought bareroot strawberries (twice) and Ostrich ferns online via ebay. Plants were nicely packaged, shipped in a very timely fashion, and best of all looked good. Strawberry orders were for 20 plants and received 3-5 extras in each order. Plants came up within DAYS of planting and had fruit coming on within 3 weeks. Ferns are BUSTING OUT with new fronds. Also, owner agreed to swap one strawberry order for a different kind of strawberry even though the fumble fingered mistake was totally mine. AND this occurred during the busy spring season!!!! Wonderful customer service!! Good luck on your recent startup of a year round business Ramona......I know you will do great!
On May 31, 2005, Pase Greenhouses responded with:
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On May 31, 2005 1:12 PM, Pase Greenhouses added:
Thank you for your kind words. We really do appreciate it and your business. My goal is to make each and every one of our customers happy with their purchases.
Again thank you very much,
Ramona"
I have ordered twice from this company on eBay. Both times, my orders were for plants which were priced far below average. The orders have ranged from lilac trees to figs, cherry, plum to a jade tree. Both orders arrived promptly. Both were adequately packaged. I always expect that not everything will live when I purchase them cheaper than is reasonable, but most of the items have lived and are flourishing. They happily made a last minute substitution of an item when I realized I had ordered too many of one item. The trees they offer are small, but I paid a very small price and it was hassle-free.
On Mar 23, 2005, Pase Greenhouses responded with:
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On Mar 23, 2005 3:43 PM, Pase Greenhouses added:
Thank you for your positive feedback. But just so everyone else knows out of the above items you stated you bought the only one I sell is the lilacs. Our trees are not small unless advertised as so. But thank you for the wonderful feedback as this was our first one here on daves garden. WE AIM TO PLEASE OUR CUSTOMERS!! HAPPY SPRING PLANTING!!!! Thanks, Ramona Pase"
