Comments regarding Swallowtail Garden SeedsClick here to return to Swallowtail Garden Seeds's listing.
|On Nov 8, 2016, bjf826 Huntsville, AL (Zone 7a) wrote:
I checked Garden Watchdog for ratings on this company prior to ordering and felt like it would be a positive experience. My order was for 12 packs of seeds placed on Nov. 1. I received a confirmation email that same day. My order shipped and I was emailed. The order arrived on Nov. 6, well packaged and filled correctly. Shipping charges were very low. This was an excellent experience and I will definitely be a return customer.
|On Sep 19, 2016, FoolishFiq 510532,
Posted on September 7, 2016, updated September 19, 2016
On September 1st, 2016, FoolishFiq added the following:
The shipping this company use is extremely slow. One month after purchase and the package still hasn\\\'t arrive. This is outrageous and the timing is truly unreasonable. I think I rather stick with the usual company.
On September 7th, 2016, FoolishFiq added the following:
I feel incredibly stupid. Anyway, I hope the for the best when my package arrive.
On September 19th, 2016, FoolishFiq added the following:
I have already sent in an e-mail regarding the agreement, though I am not sure how to agree as this is my first time doing so. Thanks
On Sep 19, 2016, Swallowtail Garden Seeds responded with:
"On Aug 22, 2016 11:06 AM, Swallowtail Garden Seeds responded with:
Thank you for letting us know that you have not yet received your seeds. We want to make sure you receive them as soon as possible.
On Sep 4, 2016 8:06 AM, Swallowtail Garden Seeds added:
We\'re still hoping for an opportunity to speak with you by email or phone about this. We want to make sure you receive your seeds.
On Sep 7, 2016 2:53 PM, Swallowtail Garden Seeds added:
We sent another email on September 1st are still waiting for a reply. Please call us 1-707-538-3585. We're available by phone Monday through Friday, 9am to 5pm, Pacific Time. It is possible that our emails have gone into your spam folder. We are sending emails from 'email@example.com'.
|On Jun 8, 2016, rddjgarden Bristol, FL wrote:
I ordered 3 packs of seeds, was notified when they were shipped, and received them a few days later. They were well-packed, and I await their germination. Great service!
|On May 5, 2016, kawand33 Lansing, MI (Zone 5a) wrote:
I have ordered seeds from Swallowtail Garden Seeds both last year and this year and have been very satisfied with everything I received. They have quite an extensive selection of varieties to choose from. I would definitely recommend this company.
|On Apr 28, 2016, Apple88 Singapore,
Posted on March 30, 2016, updated April 28, 2016
On April 28th, 2016, Apple88 added the following:
Great! Now international shipping is back to $6.95 USD!
On Apr 28, 2016, Swallowtail Garden Seeds responded with:
"On Mar 31, 2016 8:52 AM, Swallowtail Garden Seeds responded with:
We can understand the frustration Apple88 feels about the raising prices of international shipping costs. We ship via the US Postal Service International First Class. The current cost of postage to Singapore is $13.25 for a 3 ounce package. No insurance is available for this shipping class. To include shipping insurance, the package would need to be shipped via Priority Mail, which starts at $31.95. "
|On Apr 12, 2016, Schwager Pueblo, CO wrote:
Impressive, quick shipping and well packaged. Most of my seeds germinated and are doing beautifully. I was disappointed in the vinca as only three of these germinated.
|On Jan 28, 2016, dlaurence Richmond, MO (Zone 5a) wrote:
Good company with pretty extensive selection of annual seeds.
|On Aug 14, 2015, grannieannie2 Newark,
United States wrote:
Have ordered two years from Swallowtail Seeds, and all orders have been fine, received swiftly, well packaged.
|On May 11, 2015, saradus Maple Park, IL wrote:
I placed a small order with Swallowtail for a couple types of ornamental grasses and coneflowers that I planted outside over the winter in winter sowing greenhouses. I've had excellent germination with the seeds that I purchased.
|On May 9, 2015, Moonmist1 Danville, CA wrote:
Placed an order for 36 packets of seeds on May 6 @ 6pm. I had all that I ordered by 2pm May 8. True both company and customer are in CA, but still fast IMO. I have not used any seeds yet, so I can not speak as to germination rates. But I am happy with their shipping times and loved their selection of seeds.
|On Apr 24, 2015, MommaCat88 Minneapolis, MN wrote:
I am always hoping they have what I'm looking for. I have ordered from them for several years. Always fast shipping and great prices. Excellent germination. Excellent packaging. I buy many pelleted seeds. They are always in plastic vials so they don't get crushed. I order early every year. The website is easy to navigate, and ordering is easy.
|On Apr 20, 2015, esanita TYASKIN, MD (Zone 7a) wrote:
I ordered 4 types of flower seeds. Have had almost 100% germination. Great seeds.
|On Mar 26, 2015, Jgordo02 Blairstown, MO (Zone 6a) wrote:
I love Benary's Giant Zinnias but they are expensive. Swallowtail Garden Seed has them for a better price. I've had excellent germination for them and the others I ordered.
|On Mar 5, 2015, Blackbelt_Lizzy La Grange Park, IL wrote:
Ordered from Swallowtail in 2014 and again last month. Very large selection of seeds I had excellent germination rates last year with large healthy plants in my garden all summer. Wonderful customer service! Seeds arrived quickly after ordering. Looking forward to starting this years seeds. I will update as these seeds grow.
|On Mar 3, 2015, BarbArnoldini Tunkhannock, PA wrote:
Placed a fairly large order late in 2014 for 2015 seeds and have been happy with all but two items that germinated poorly. When I notified Swallowtail they quickly replied and new seeds are on the way. Who could ask for anything more? I especially appreciate the replacement of the expensive pelleted petunia seeds that germinated at 40%. I did not ask for replacement of these seeds but Swallowtail is sending replacements on their own because of the low germ. It was only Black Cherry tomatoes that I asked to be replaced. They went beyond what I asked for and have earned my continued loyalty. So happy for this outcome because they have a few items that I cannot find elsewhere, and they are as customer-friendly as any company I have ever dealt with, both on the phone and via email.
|On Feb 9, 2015, LanfrancoLeo Harrisburg, PA wrote:
Posted on November 13, 2013, updated February 9, 2015
On February 9th, 2015, LanfrancoLeo added the following:
It is my thord gardening season with swallowtail Garden seeds, the germinability from this company is the BEST in my experience. I tried a lots of different plants, from herbs to difficult ornamental flower...NO ONE ever disappointed me 9of course by using the right germination setting).
Every year I try new variety since the very nice selection, and every year the company keep its promise of very high quality of seeds..
Definitively come back next growing season!!
|On Jan 11, 2015, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on February 17, 2014, updated January 11, 2015
On January 11th, 2015, DonnaMack added the following:
My excellent germination rates continue both with old and new seed. Swallowtail has great selections - I recognized seed for a nepeta I have been ordering as a plant, expensively year after year. One of the great things about this company is that there are unusual and highly desirable seeds in the mix. And the prices for them are standard.
|On Oct 21, 2014, cherrycea Laguna,
I have a very good experience with Swallowtail in terms of their service.
|On Oct 7, 2014, prairieAB Alberta,
Fantastic selection, great price and fast service. Highly recommended!
|On Sep 12, 2014, valal Natick, MA wrote:
I ordered from Swallowtail Seeds for winter sowing this winter. I love their website which is easy to navigate, has great pix. Each page at the end of seed selectionfor that species has how to plant/grow which I think is a great reference for those who need this. They had a great selectionand it was hard for me to limit myself ;0)
|On Aug 5, 2014, Gallivanting1 Edmonton, AB (Zone 3a) wrote:
I ordered a number of garden seeds and the germination rate was great! Looks like a bumper crop this year! The seeds arrived very quickly and they were easy to deal with.
|On Jul 16, 2014, Gyraphe Bang Kruai,
I purchased a number of flower seeds a few months ago from Swallowtail – pelargoniums (aka geraniums) and dianthus/carnations, among others – but because of a protracted outrageous heat wave (hot even for here near Bangkok, Thailand) I stored the seeds in the crisper section of the fridge until the onset of monsoon… but even that was a month late in arriving. Planted the seeds in starter pots 3 days ago (July 5, 2014) & was checking on the web earlier today about germination times, only to discover that you’re supposed to abrade the geranium seed hulls before planting them. I was about to write Swallowtail to see if the seeds were pre-scuffed; but when I went out to mist the starter pots, I discovered nearly all the geranium seeds had already germinated and were poking their starter leaves above the soil; plus, the carnation seeds are also already germinating! As you probably know, pelargoniums usually take 2-3 weeks to sprout, never in a mere 3 days – and the carnations weren’t due to begin showing for at least another 4 days. Needless to say, I’m overjoyed and very excited. There’s only one, tiny negative – but it isn’t Swallowtail’s fault; Thailand will not allow packages from them into the country, even though they allow seeds from other firms (I think it’s because of the swallowtail butterfly on their logo which is a dead ringer for a native butterfly which feeds on citrus tree leaves). I had the seeds mailed to a friend of mine, which arrived at his home very quickly, and he forwarded them to me; I was worried that the time lag & possible adverse weather might negatively affect the seeds, but I guess not. I’ll keep you posted as to how the plants turn out. I also purchased begonia seeds from Swallowtail & planted the hanging-planter varieties yesterday, but (needless to say) they haven’t sprouted as yet. I’ll fill you in on their progress as well.
|On Jun 30, 2014, Cellsum New York City, NY wrote:
I ordered an array of sunflower seeds. The service was superb- they seemed to arrive practically overnight, and my order was correct and perfectly packaged. They didn't all germinate as I expected, but given that this was the first time I planted such an array and in these particular areas, I suspect the issue was with my soil preparation and planting some in a less than ideal spot. It's early in the season, but we're beginning to see some very promising results. I just wanted to note how happy I was with the incredibly prompt delivery and service.
|On Jun 7, 2014, dicentra63 West Valley City, UT (Zone 6b) wrote:
This year I ordered no fewer than 12 varieties of Impatiens seeds (including I. x hawkeri) and I've had the most wonderful success!
|On Jun 4, 2014, barelilly wrote:
I'm rating this positive because I just put in my order today but I found the website itself to be easy to use and understand with the information needed included in the description along with helpful hints and suggestions. Although I'm an experianced gardener including as much information as possible is extremely helpful to those who aren't. Plus everywhere else I looked was out of monarda seeds, i was thrilled to find this place. Wish me luck with the seeds!
|On May 22, 2014, lilaclily Lombard, IL (Zone 5a) wrote:
I've ordered twice from Swallowtail, both large enough orders to get the free shipping special.
|On May 17, 2014, bryana Albany, NY wrote:
I ordered several varieties of seed - the ones I started inside had good germination, some I planted directly outside - don't know about them yet.
|On Apr 25, 2014, rnbee Warwick, RI wrote:
I ordered about $45 worth of seeds from Swallowtail this week. My shipment was in the mail the next business day and I received a shipping confirmation via email. The padded envelope arrived two days later via USPS.
|On Apr 24, 2014, agastachegrl Eden Prairie, MN wrote:
I love Swallowtail Gardens!! Been ordering from them for about 3 years..petunia seeds, vine seeds & others. They always arrive quickly, packaged well & germinate when they are supposed to! Props to you, Swallowtail!! Sending a big thanks from MN!!
|On Apr 7, 2014, exfed Germantown, TN wrote:
Having ordered from this company for 4 years, their website is very helpful and user-friendly. Fast service, good range of seed products and fair prices. Excellent germinations. Always courteous and prompt customer service. A real winner all around.
|On Mar 5, 2014, Shorty_CA Manhattan Beach, CA (Zone 10b) wrote:
Last spring I placed an order for several packets of seeds, both annuals and perennials. In spite of a tracking number that stated the order was delivered it never arrived. I contacted Swallowtail and they reshipped the order. Again I did not receive it. I had been having problems with mail delivery such that I had filed a formal complaint with my local postmaster. Swallowtail shipped the order a third time and I received it finally. The re-shipments were at no additional charge.
|On Feb 24, 2014, cofieck6 Wichita, KS wrote:
I like growing double Impatients and the 10" Lizianthus as well as other seeds. I get almost 100% germination when I ordered from this company, not so with other online catalogs. I placed my 2014 order and forgot to order one packet of seeds. I called and talked with Mary, (exceptional customer service), and asked if I could add to my order and received a prompt answer 'Yes". Well, I got my order quickly but the other packet of seeds were not included. I let Mary know and she apologized and stated that they would mail the other item with no additional shipping. I got the other item just a few days later. This is the type of company that I will continue to order from and will tell my friends about them. Thank you so much Swallotail seeds for the great seeds and and thank you Mary for such great customer service.
|On Feb 15, 2014, vinny762 Fresno, CA wrote:
This is is my third time ordering from this company. Amazing website, fast shipping, and such a huge selection of flowers. I spent hours just looking at the amazing website. I highly recommend this company to anybody looking to by seeds. Thank you folks at Swallowtail for making my gardening experience a delight.
|On Jan 27, 2014, art33 Florissant, MO wrote:
I've ordered several times from Swallowtail Garden. They offer many varieties to choose from and I've never been disappointed with any seeds I've purchased from them; they've always been good viable seeds!
|On Jan 8, 2014, flying_squirrel Priest River, ID (Zone 5b) wrote:
Posted on February 15, 2012, updated January 8, 2014
On January 8th, 2014, flying_squirrel added the following:
This is the second year I have ordered from Swallowtail. I was pleased with the selection available, prices, communication and quickly shipped order. All of the seeds I have planted from my new order have germinated at a good % rate. I also had some leftover seeds from a previous years order that are germinating well. I am sure I will be ordering from them again in the future. I wish all seed orders were as positive all the way around as my experience with this company.
|On Jan 2, 2014, CrankySci New York City, NY (Zone 6b) wrote:
Approximately 2 years ago I placed an online order for a variety of climbing flowering vines. Due to the fact that I was then living in an apartment with a tiny balcony, I could only start a few of the seeds at a time. The delivery of the seeds was timely, the packaging insulated the seeds from the harsh cold and I received exactly what I ordered, down to the number of seeds.
|On Dec 13, 2013, rrho Batavia, NY wrote:
fast shipping. email containing tracking number. wonderful germination rate. have been ordering from this company for many years.
|On Nov 17, 2013, icebird28 Coppell, TX (Zone 8a) wrote:
I loved Swallowtail's selection and decided to try them out for the first time. I was impressed with what they sent, however, I had ordered a jumbo pack of snapdragon seeds but it seemed like only 50 seeds or so. I emailed them and received a polite response and the lady said they would be sent right away. I emailed back to see if they could double-check that they were indeed sending the jumbo pack and the response I got back was the same lady packed it herself. Considering I didn't have to send back the first pack and that the lady packed the replacement herself, this company gets a positive rating from me. Now, its up to me to help the seeds along. I will definitely order my annuals from them again next year.
|On Aug 13, 2013, judyinmound Mound, MN wrote:
Posted on March 31, 2013, updated August 13, 2013
On August 13th, 2013, judyinmound added the following:
All 3 of the Zinnia seeds did not come as described. I ordered Oklahoma series, Scabiosa, and Bernary's. They were around 12" tall, some as big as my thumb, and some looked like dogs (they were crossed and not selectively chosen). The scabiosa looks like any other zinnia but small.
The dozen or so double click cosmos I planted - some turned out to be some seashell type cross and the rest looked like the double clicks they were supposed to be.
I did let them know this and sent pictures. Mary was very nice about offering a refund or the same packets sent out. She said they received no other complaints about the Zinnia's but I did see some customers stating it on their fb page. I asked if it was possible for different seeds (as I did not want to waste my time growing these again if it's the same seed source), or credit. She declined and refunded it to my card, which is fine.
The other floral seeds were a great success. I loved the double wave petunias, portulaca, asters and so on. I am keeping my rating positive as the customer service was good and was handled satisfactory. Thanks.