On Mar 5, 2014, Shorty_CA Manhattan Beach, CA (Zone 10b) wrote:
Last spring I placed an order for several packets of seeds, both annuals and perennials. In spite of a tracking number that stated the order was delivered it never arrived. I contacted Swallowtail and they reshipped the order. Again I did not receive it. I had been having problems with mail delivery such that I had filed a formal complaint with my local postmaster. Swallowtail shipped the order a third time and I received it finally. The re-shipments were at no additional charge.
As a newbie I planted these seeds and none of the, germinated. The customer service rep was extremely helpful in pointing me to resources to determine what my problems might have been.
Three weeks ago, I planted the remainder of the seeds I received during 2013 and I'm extremely pleased that they have all germinated and are well on the way to becoming thriving plants as long as I don't screw something up.
Swallowtail went the extra mile to help me out and I will continue to order from them.
I like growing double Impatients and the 10" Lizianthus as well as other seeds. I get almost 100% germination when I ordered from this company, not so with other online catalogs. I placed my 2014 order and forgot to order one packet of seeds. I called and talked with Mary, (exceptional customer service), and asked if I could add to my order and received a prompt answer 'Yes". Well, I got my order quickly but the other packet of seeds were not included. I let Mary know and she apologized and stated that they would mail the other item with no additional shipping. I got the other item just a few days later. This is the type of company that I will continue to order from and will tell my friends about them. Thank you so much Swallotail seeds for the great seeds and and thank you Mary for such great customer service.
On Feb 17, 2014, DonnaMack Elgin, IL (Zone 5a) wrote:
I am shocked to find that I have never submitted any reviews, which would have noted my great satisfaction with this company over the years. I have placed half a dozen orders with this company, and the seed selection, germination rates and packaging are outstanding. I do refrigerate my seeds, but I think that it is superb when 8 year old seed has a 90% germination rate. I highly recommend them.
This is is my third time ordering from this company. Amazing website, fast shipping, and such a huge selection of flowers. I spent hours just looking at the amazing website. I highly recommend this company to anybody looking to by seeds. Thank you folks at Swallowtail for making my gardening experience a delight.
I've ordered several times from Swallowtail Garden. They offer many varieties to choose from and I've never been disappointed with any seeds I've purchased from them; they've always been good viable seeds!
On Jan 8, 2014, flying_squirrel Priest River, ID (Zone 5b) wrote:
Posted on February 15, 2012, updated January 8, 2014
This is the first time I ordered from this company. My order arrived very quickly and was complete. I planted some of the seeds and so far have had good germination. I will probably order again in the future.
On January 8th, 2014, flying_squirrel added the following:
This is the second year I have ordered from Swallowtail. I was pleased with the selection available, prices, communication and quickly shipped order. All of the seeds I have planted from my new order have germinated at a good % rate. I also had some leftover seeds from a previous years order that are germinating well. I am sure I will be ordering from them again in the future. I wish all seed orders were as positive all the way around as my experience with this company.
On Jan 2, 2014, CrankySci New York City, NY (Zone 6b) wrote:
Approximately 2 years ago I placed an online order for a variety of climbing flowering vines. Due to the fact that I was then living in an apartment with a tiny balcony, I could only start a few of the seeds at a time. The delivery of the seeds was timely, the packaging insulated the seeds from the harsh cold and I received exactly what I ordered, down to the number of seeds.
Those seeds were fabulous! I experienced high germination success rates with the Thunbergia alata "Spanish Eyes". Gorgeous vines resulted, some sprouting well before the average germination date. Well, those Thunbergias were the right varietal, rigorous and gorgeous. I gave some to my parents, who trained them up a wall in their sunny patch.
This year, I (finally) live in an apartment with a large terrace, so I'm going all out. I've ordered Canary Vine, Cardinal Climber and Empress of India nasturtium seeds. The plan is to transform one of the terrace walls into a riot of reds and yellow. Currently, I am carefully picking over their exquisite heirloom tomato selection (with varietals I'd never heard of before), cucumber and Viola varieties. The icing on the cake here is that the seeds are very affordable. I did some comparison shopping and have found that the same seeds are sometimes twice as much on other sites. This means no Mad Gardening guilt.
On Nov 17, 2013, icebird28 Coppell, TX (Zone 8a) wrote:
I loved Swallowtail's selection and decided to try them out for the first time. I was impressed with what they sent, however, I had ordered a jumbo pack of snapdragon seeds but it seemed like only 50 seeds or so. I emailed them and received a polite response and the lady said they would be sent right away. I emailed back to see if they could double-check that they were indeed sending the jumbo pack and the response I got back was the same lady packed it herself. Considering I didn't have to send back the first pack and that the lady packed the replacement herself, this company gets a positive rating from me. Now, its up to me to help the seeds along. I will definitely order my annuals from them again next year.
On Nov 12, 2013, LanfrancoLeo Harrisburg, PA wrote:
I ordered 3 times last year from this company, in all the three cases I was very very happy. I had a bit of delay in one of my order...problem promptly solved once I called the company (it was during the busiest period...totally understandable).
I ordered Lisianthus, Morning glory (carnival), peony poppy, Stock , Pansy, Purple bell vine, and many many other items...all the germination rate was excellent (80-95 percent range in my case). The time of germination the same of the one indicated in the instruction. I just ordered some more items for 2014, I am a happy returning customer, and by the three separate experience of last year I have great expectation from this new batch of seeds!!
Posted on March 31, 2013, updated August 13, 2013
I ordered a lot of floral seeds and they had such a high germination rate that I over-sowed some pots. I appreciated the instructions on the packets so that I did not have to search if something needed light, no soil covering seeds and so on. Very happy with the quality, shipping time, value, and presence on FB to answer questions. =)
On August 13th, 2013, judyinmound added the following:
All 3 of the Zinnia seeds did not come as described. I ordered Oklahoma series, Scabiosa, and Bernary's. They were around 12" tall, some as big as my thumb, and some looked like dogs (they were crossed and not selectively chosen). The scabiosa looks like any other zinnia but small.
The dozen or so double click cosmos I planted - some turned out to be some seashell type cross and the rest looked like the double clicks they were supposed to be.
I did let them know this and sent pictures. Mary was very nice about offering a refund or the same packets sent out. She said they received no other complaints about the Zinnia's but I did see some customers stating it on their fb page. I asked if it was possible for different seeds (as I did not want to waste my time growing these again if it's the same seed source), or credit. She declined and refunded it to my card, which is fine.
The other floral seeds were a great success. I loved the double wave petunias, portulaca, asters and so on. I am keeping my rating positive as the customer service was good and was handled satisfactory. Thanks.
We had a great experience with swallowtail. They emailed the receipt of our order, and when they mailed the seeds. We followed the directions and the germination rate has been excellent and fast. We will be using them again.
On Apr 1, 2013, bashfulblonde Santa Anna, TX wrote:
ON March 25,2013 I wrote a email to this company about my seeds that I had ordered Last spring and had not had any luck with them and was emailing back & forth with a very sweet & Kind Lady Named Mary , she did not find my invoice & I no longer had it nor my MO receipt , since I live on SS , I was very disappointed that I had not had any luck with the seeds after doing every thing that it said to do with them , I have been planting seeds for a very long time and have never had this happen to me , well as she told me neither had they with there seeds , as they had to have been exposed to extreme heat or cold during shipping , well our last email was on March 26, 2013 and today, April 1,2013, I received 1 new package of every seed that I had ordered from this company last spring , so now I will be able to start over again with fresh seed and I WILL order from them again , I do believe they went out & beyond the call of there guarantee so Thank you Mary you really Made My day . Roxanna .
On Mar 31, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
I ordered a bunch of flower seeds from them last fall. They all germinated this spring. I am very happy with the germination rate. Super fast shipping too. Love their large selection of flower seeds. Will definitely order from them again. Recommend it.
On Mar 1, 2013, mrsilverado East St. Paul Canada wrote:
Just received my seed order on Feb.28th. I ordered it on the 9th and it was shipped on the 11th. Shipping only took 2 weeks from California to Winnipeg, Canada. Everything that was ordered was there. Looking forward to doing my seeding this weekend. Will post how everything turns out. Great service.
On Jan 18, 2013, floradora Astoria, NY (Zone 7b) wrote:
I love this company. I've been ordering from them for at least 5 years-maybe more. They offer such a large variety of plant seeds that I too order way too much like the previous reviewer. They are my go-to source for allysums, lobelias (please bring back "paper moon"), violas and everything in between. The germination rates are very good- I had great success even with perennials such as: shasta daisy, crimson star columbine, origami blue columbine, platycodons fuji blue and white and even delphiniums. I didn't even do the pre-chilling of seeds procedure and they still germinated. Perhaps ordering in winter and their trip cross country in frigid temps was the pre-chill treatment? Once transplanted into the yard they bloomed the whole summer-especially "Bluebird". This year I ordered too many geranium seeds, violas (as usual), pansies, alyssums ( a large flowered type I never even knew existed) and alpine strawberry seeds among others. I haven't started the geranium seeds, so can't review the results, but the violas I've started have all sprouted, including the alpine strawberries which I didn't do anything special with. I also appreciate the careful packaging of seeds (love those little zip lock bags) and occasional free shipping offers on their web site.
On Dec 26, 2012, carolmo Olathe, KS (Zone 5a) wrote:
I ordered annuals, perennials, vegetables. Selection was great and prices were reasonable. The order came very fast and even came with an email alert. They have the very best packaging of seeds I have ever seen. They were my primary seed company this year - and will be next year too.
On Dec 12, 2012, jvw Clinton Township, MI (Zone 6a) wrote:
Both my mother and I have been ordering from Swallowtail for the past three years. We have never had a problem. This past month both my mother and I have ordered from them twice! On my mother's second order she forgot 4 items. She left a voicemail and emailed them. They were quick to respond that indeed they could add the items on to the order. All of our orders arrived in a timely manner and perfectly. At this time we cannot respond on germination rates but we don't expect any problems as we have not had them before.
I wanted to order some morning glory seeds but saw that they are now prohibited in Michigan. I called the company to find out why and even though the staff member did not know on the spot she took the time to look it up while I was on the phone with her.
We love their selection and must say we find ourselves ordering too much! When I read the negative reviews I cannot believe it could possibly be the same company we deal with!
On Oct 26, 2012, wildflowerhoney Naples, FL wrote:
Ordered twice from Swallowtail Seeds. Perfect transaction both times. Super speedy and free shipping; excellent germination; vast and exciting selection of seeds; expertly packaged. The Benary Giant Wine Zinnias are especially stunning. Will buy from again.
On Oct 12, 2012, arrowleaf Clearbrook Park, NJ wrote:
This is the first year I discovered Swallowtail, LOVE the selection, and the prices are so reasonable! The packaging is nicer than most seed companies: plastic or glassine envelope inside paper package, sometimes all three, sometimes a glass tube with a stopper for certain seed-types. It seems like so much care is taken. I ordered most of my vegetable and flower seeds from them last winter:
FLOWERS: 4 varieties of Columbine, Apricot Sweet Pea (color is more like neon coral, but beautiful and they bloomed all summer and are still blooming-in Oct.!), Cosmos-Double-click Snow Puff white, Apricot Sprite Agastache, Polka-dot Pippa Foxglove, Morning Glory-Flying Saucers, Nicotiana Antique Lime, New Dimension Blue Salvia, Buttercream Sunflowers, Prado Red Sunflowers, Tuscany Peach Verbena, Profusion Apricot Zinnia, Profusion White Zinnia, Giant Benary Zinnia (Salmon Rose), Creamy Yellow Giant Flowered Zinnia, Gallery White Lupine, Princess Victoria Louise Poppy, Bronze Fennel
VEGETABLES: D'avignon Radish, Astro Arugula, Mild n' Spicy Greens mixture, Sugar Sprint Snap Peas, New Red Fire Lettuce, Simpson Elite Lettuce, Flashy Trout Back Romaine, Mottistone Summer Crisp Lettuce, Contender Hybrid Zuccinni, and Scarlet Emperor Runner Bean.
There was excellent germination, with everything except the Poppies, and I'm sure I just didn't get them into the ground early enough; the weather was too warm, too quickly, and then my husband accidentally dumped coffee grounds on top of them. So I will try them again next time.
I read the message from the professor with the poor Columbine germination experience and thought I should share my good Columbine germination experience as a contrast. I ordered four types of Columbine seeds from Swallowtail: Alpine Columbine, Black Barlow, Blue Barlow and White Origami. I had read (on the gardener web forum) that they germinate better if put in the freezer in damp soil for a week, covered, before exposing them to light. So I experimented, and sewed some seeds in soil-less cells, kept at about 65-70 degrees, put others in the freezer for a week, before planting them, and I also put some outside in plastic, domed containers, starting March 11th, (zone 6b, freezing weather) kept out till spring. Some germinated in 24 days, and some took over 30 days to germinate, but some from every group sprouted. The Alpine Columbine freezer group was the first to show, but it seemed like the others caught up, so none of the methods seemed superior. I transplanted to larger containers, and eventually had about twenty or so plants I set out into the garden. None of them bloomed the first year, which I think is normal (is it?), but all the plants grew a lot, and seem very healthy, so I think I will have a lot of columbine flowers next spring. Yes, they did take a lot longer than other seeds to germinate, but I think thats the type of seed they are. And I started out with 145 seeds and ended up with about 20-25 plants, but that's about how many I had room for, and I could have been more careful with them, when they were seedlings.
So I think the company is wonderful and I will definitely order from them again. They are now my favorite seed company.
On Aug 30, 2012, diknownana Glen Carbon, IL wrote:
I ordered a variety of seeds from this company and I am very pleased at the results. The germination rate was great (except for the seeds that something dug up and made a lunch out of). It's a shame the season was so hot and dry that the plants were suffering even with being watered, but they have survived and still producing. The prices and amount of seeds are really good. I am already looking and making my list for next years flowers & vegetables. Needless to say, I will be ordering again from Swallowtail.
Very happy with the seeds I have ordered from this company. I will certainly order again this fall. I like the many different viola seeds they carry and they work well in my garden and germinated reliably.
This year I received seeds for 2 kinds of impatiens ("Xtreme Sappire Mix" and "Accent Lavender Blue"), 1 geranium "Maverick Light Salmon", and Candytuft. All germinated well and have survived nicely in the garden so far; the impatiens and geranium are blooming away right now. I will order again from Swallowtail.
On May 13, 2012, psychloman Brooklyn, NY (Zone 7a) wrote:
I am very happy with the germination and subsequent growth rates for the seeds mentioned here:
CAPE DAISY, ORANGE, CLARKIA, DOUBLE MIXED,
BROWALLIA, MARINE BELLS, CHRYSANTHEMUM, SINGLE MIX TRICOLOR, COMMELINA, SLEEPING BEAUTY , LARKSPUR, GIANT IMPERIAL CHOICE MIX , MIMULUS, MAGIC BLOTCH MIX, , SNAPDRAGON, AROMAS HYBRID, FRESH LEMON MIGNONETTE , WALL ROCKCRESS, ROSE DELIGHT, DIASCIA, DIAMONTE MIX, DIANTHUS, GIANT CHABAUD MIX CARNATION,service was prompt and they have a nice selection.
On Apr 16, 2012, Ispahan Chicago, IL (Zone 6a) wrote:
While I think their shipping is a bit on the slow end, I love their seed selection and I have had wonderful germination results with almost everything purchased. I would definitely buy from them again, though well in advance of when I would actually need to plant the seeds.
I am from Malaysia. I order my seed on 30th march despite not knowing wheather they ship worldwide or not, by 12th April I receive my seeds. I certainly will order from them again since the service is excellent and they have many variety of seeds . Congratulation and keep up the good works.
On Mar 21, 2012, Madisonwigarden Middleton, WI wrote:
I've ordered seeds from Swallowtail for several years, ,as I was drawn to their site for the great variety (especially coleus -- look at how many they have!!!) Great seeds, great variety, and I've had incredible success with germination too. This year I ordered seeds in February, most came quickly, but a few packets were backordered. After a month I emailed them to ask the status of the backordered seeds. I immediately received an email AND a phone call with an order update, an explanation, and seeds were here within 3 days. They obviously felt that their customers matter and are important to them. Do not hesitate to order from Swallowtail. They are a great company, they will back their product, and they communicate quickly. Their seeds are also wonderful (did I mention they have lisianthus too? I think I had a 95% germination on these!)
On Mar 1, 2012, excellentjohn Binghamton, NY wrote:
THE best selection (and quality!!!) geranium seeds in the world! I've had E X C E L L E N T luck with this company for 2 years now. Almost all seeds come up, quick shipping, easy to understand instructions. Wish I could say the same of Park seed with their crazy gold wrappers and generic instructions. ST is THE best and a great web site! Thank you for great products!!!
This is the second year I have ordered seeds from this company. They send the seeds promptly and they sprouted at least as well as the ones from the "big" companies, if not better. They have lemon cucumbers and annual milkweed that both grew great in Ohio.
On Feb 10, 2012, OldChurchEggery Mechanicsville, VA wrote:
I ordered seeds from Swallowtail during summer 2011. I haven't tried all of the varieties yet, but the ones I did plant have done very well thus far. I grew Valerian, Scabiosa House Hybrids, and Apache something Agastache, and Marvelous Marble Coral Bells. What matters more to me than how quickly I get an order confirmation is how well the seeds perform. I'm pleased to say that my seedlings have become nice, small plants in what I call my nursery bed. I lost a few to chicken trespassers, but the survivors are quite vigorous. I'm looking forward to seeing them bloom either this year or next. Since they're perennials, I'm in it for the long haul with these plants. I would definitely order from Swallowtail again.
I ordered from Swallowtail Seeds in 2011 and 2012. Germination has been excellent so far. The order arrived within 5 days of ordering. I am not happy with their email responses. I contacted them twice with questions, with no response.
I have placed two different orders already this year. Both arrived super fast and complete. The best part was the free shipping! I already have some "slow growers" going and germination is good. Thank you Swallowtail for a great web site, loads of choices and easy ordering!
On Dec 31, 2011, flowerscrazed Davenport, IA wrote:
First time order with this company. Came across it online while searching for seeds. Website is easy to navigate and prices are reasonable. Fast shipping (process and delivery took less than a week). Will do business again certainly.
On Dec 7, 2011, BotanicalBoi Carrollton, GA (Zone 7b) wrote:
I am giving this company a positive review for the moment. I was very hesitant after seeing the other reviews on this site. Their website was easy to navigate, prices are fair, selection is good. I places an order this year. I got most of my order on the first shipment. One item had been back ordered. It quickly arrived just after the initial shipment. I will update on germination rate in the spring. So far, so good!
On Nov 26, 2011, STxJimbo Seguin, TX (Zone 9a) wrote:
I can not speak to the quality of the seeds, yet. But the web site was easy to navigate, selection was excellent, prices competitive and shipping cost reasonable. My order was shipped extremely fast and complete with no out of stocks or substitutions. Over all this was a great experience and I would recommend this company. I am already working on my next order.
This past summer (July 2011), I had bought 3 packets of their strawberry seeds. The shipping cost was reasonable, spent about 10 dollars in all. The strawberry seeds after a month of stratification in the freezer were planted. A very good germination rate. Have recently transplanted them into bigger pots. Swallowtail is a nursery who you can trust.
On Nov 6, 2011, hillfarm Quesnel, BC (Zone 4a) wrote:
Posted on December 6, 2010, updated November 6, 2011
Posted on November 6, 2004, updated December 6, 2010
Great service & a very nice selection of seeds. I will definitely order from them again -- in fact , I'm about to go to the website right now to make a wishlist for spring 2005.
Hollyhocks are fabulous. Very nice selection of other perennials. I had good to excellent germination from everything I received from Swallowtail in 2004.
On October 24th, 2005, hillfarm added the following:
Looking back on our 2005 gardening year, I want to comment that some of the most popular plants we sold through our nursery this year were grown from Swallowtail's seeds.
The heirloom tomatoes & hollyhocks were outstanding; it is wonderful to be able to get such a nice selection of otherwise hard-to-find separate hollyhock varieties in particular.
I will definitely order again & highly recommend this company.On December 6th, 2010, hillfarm added the following:
It has been several years since our last Swallowtail order, as we took a 2-year sabbatical from our nursery business. We are getting ready to go again in 2011, and the first place I went to make my seed orders was Swallowtail.
Good selection, reasonable prices. I have just received my large order of freshly packaged-for-2011 seed - only 12 days after I placed it. From the USA to Canada that is very fast - other years the wait has been much longer as seed orders often sit at the border waiting to be passed through.
My only "issue" is that the online shopping cart was extremely time consuming to use. Other times I've faxed my order and I will do that in future. My computer was tied up for several hours making my order (and I had my list written out & ready to go). If there was some way the site could be a little quicker to navigate through that would be perfect! Too much clicking!
My rating definitely stays positive. Looking forward to dealing with Swallowtail again in the future. In my experience a very good seed company.On November 6th, 2011, hillfarm added the following:
Getting ready to make my 2012 seed orders, and Swallowtail is one of the first of my regular sources I've checked that is "ready" - thank you! Great germination on most varieties ordered last year - I'm a very happy continuing customer.